1. 8 out of 10 thinks business organisations
demand integrated solutions
with digital enablers such as mobile,
big data, sensors, cloud…
and expect them to start
the coming year
8 out of 10
are planning digital
initiatives
(stores, point of sales, online
channels, distribution points…)
so that all digital initiatives are well-chosen and
that their planned outcomes are clear to everyone
8 out of 10 plans to become
more digital in all their
customer touch-points
8 out of 10 admit the introduction of
digital enablers poses a problem
6 out of 10 believe that enterprise
architecture provides enterprise-wide
digital transparency,
8 out of 10 acknowledge that
smarter processes are a way to raise
the level of customer engagement
9 out of 10 say that smarter processes
are a way to raise the level of operational
excellence...
… while less than 1 out of 10 say they have clear
insight in their process KPIs ...
… and half of the admit they are struggling
with managing complex business rules ...
less than 1 out of 3 feel they have a strong
methodology to translate business processes
into efficient IT solutions.
Less than 1 out of 3 claim they have
a clear integration approach for MDM
9 out of 10 are starting to feel the limitations of
traditional data integration processes like
batch-oriented ETL
7 out of 10 say that mobile applications
should be completely integrated
with the rest of the architecture to be succesful
over 7 out of 10 confirm that they use
one or more mobile solution…
… with more than 6 out of 10
mobile solutions is integrated
with the rest of the architecture
while almost 8 out of 10 confirm they
use one or more cloud solutions …
6 out of 10 feel the need to integrate
cloud solutions with the rest of the organisation
… only half of the cloud solutions is integrated
with the rest of the architecture.
What does digital mean to you and your organization?
no less than 8 out of 10 admit
that in their organisations the quality,
security and governance of enterprise
information is an issue
less than 6 out of 10 feel the need to
exploit the benefits of
big data/data science
only 1 out of 3 say they have
real-time insight in the business activity
in one or more key processes or services
6 out of 10 feel the need for
better support for their employees
when dealing with knowledge
centric processes
only 4 out of 10 believe their organisation has
a clear strategy for enterprise collaboration.
… and more than 7 out of 10 think
the way information sharing
between employees is done
is subject for improvement ...
… while more than 8 out of 10 say
finding the right information inside
the organisation is a pain point
8 out of 10 believe employee collaboration
can be made more efficient by digitizing
document-centric processes