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Shell Oil Company Digital Strategy
Longsheng Wang
Shell’s Overall Strategy
“We continuously assess the external environment – the markets as
well as the underlying economic, political, social and environmental
drivers that shape them – to evaluate changes in competitive forces
and business models” (“Annual Report 2017).
Concepts of the Digital Strategy
Production innovation
Digital Strategy
To enhance digital innovation to enhance production, drilling, and
research technologies to provide economically competitive and
environmentally friendly products (“Digital Innovation).
• Mass media marketing
• Campaigns
• TV ads
• Outdoor ads
• Stickers
Online Marketing
Social Media:
 Constant updates
 Content that has value
Blogs
 Internally
Employees
Company site
 Externally
Partnerships with popular bloggers
Customer Reviews
• Mobile
QR code
Shell App
Shell station Locator
Does the strategy work?

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