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1. Who is a Social Worker?

2. A Social Worker
-is a person who helps clients and audiences in coping up
with physical, mental, behavioral or emotional problems.
Social workers does not act on impulse. The kind of service
he extends is planned and systematic.
He or she identifies the people who need assistance.
Studying the environment and analyzing the client’s needs
are two of the most basic things that a social worker must
perform.

3. Social workers present to their client the endless possibilities of getting
through challenges.
The social worker provides the clients hope for change and
improvement.
Social workers research and refer clients to community resources.
Ex. transact with agencies on their own, social workers help them apply.
A social worker is concerned on how his or her clients can solve and
cope with everyday problems.
Social work is a profession that calls for selflessness.
Social work is both an occupation (one in which you are paid for the job)
and a profession (one in which you consider a specialization and
vocation).

4. Rights, Responsibilities, and Accountabilities
It is the right to achieve professional mandates or
what is asked for the social worker to do for the
social worker to help the clients, public and the
society and live by its value.

5. ➢ A social worker must respect the clients.
➢ Social work responsibilities involve those situations that
concern of its basic functions, professional standards, roles,
and adherence to the local and international code of ethics.
➢ Lastly it is accountable to the clients, general public and the
society.

6. ETHICAL AND UNETHICAL BEHAVIORS
AMONG PRACTITIONERS
The National Association of Social Workers (NASW) Code of Ethics is a set of
guiding principles to assist social workers in making decisions in the best
interests of their clients, even if they might contradict what we might do in our
personal lives. These decisions are not always easy – especially when two guiding
principles come into conflict.
These conflicts are called ethical dilemmas. They occur when a specific situation
calls for the worker to prioritize one ethical principle over another or if one’s
personal values come into conflict with the best practices outlined by our
profession.

7. ❖ Receiving Gifts- Whether it’s the holidays, a special occasion, your
client may try to thank you for your hard work by giving you a gift.
These situations are much more complicated than they seem
because there are cultural, societal, and relationship factors to
consider on top of the bond you and your client share.
Importance of Human Relationships – rejecting the gift may taint
the rapport you’ve built, perhaps over several years, or leave the
client feeling like you are personally rejecting her.
Integrity – Part of our job is to serve as role-models by maintaining
healthy and appropriate boundaries in professional relationships.

8. ❖ Involuntary Commitment- regardless of your social
worker breed, at some point you will come across a client
who intends to harm himself or someone else.
Dignity and Worth of the Person –the Code specifically
states, “Social workers may limit clients’ right to self-
determination when, in the social workers’ professional
judgment, clients’ actions or potential actions pose a
serious, foreseeable, and imminent risk to themselves or
others.” (NASW Code of Ethics 1.02 Self-determination)

9. ❖ Breaches of Confidentiality with Minor Clients –
*there comes a point in every adolescent therapist’s career when you
hear these words: “You’re not gonna tell my mom, are you?” However,
However, soul crushing this may be, you are required by law to report
not only to the parent(s), but to the Department of Social Services or
Law Enforcement.
➢ Importance of Human Relationship – Breaching a child’s
confidentiality may impact their trust moving forward.
➢ Integrity – We must behave in a trustworthy manner, not only with
with our clients, but with their families and the communities we
serve.

10. ❖ Commission of Illegal Acts
- Sometimes good clients do bad things. In cases of
child abuse or neglect, reporting a client’s behavior is
a no-brainer.
- Other times, however, the rules are a little grey. This is
especially common for social workers who are
working with clients who are incarcerated or abusing
drugs.

11. Dignity and Worth of the Person – As the NASW Code of Ethics states,
social workers seek to resolve conflicts between clients’ interests and the
broader society’s interests in a socially responsible manner consistent with the
values, ethical principles, and ethical standards of the profession.
➢ Importance of Human Relationships – Trust is paramount to a
clientworker relationship. Reporting on your client’s illegal activities is in direct
conflict with that.
➢ Integrity – We must practice in a way that is honest and responsible. We
are also beholden to the laws and policies of the agencies and communities
we serve.
➢ Social Justice – Sometimes the law may seem unfair or your client’s
situation may feel precarious, especially if he has experienced discrimination
or injustice in the past.

12. ❖ Interacting on Social Media - ten years ago it was
considered unethical to email our clients. Now our
Code of Ethics specifically addresses the best
practices for conducting therapeutic services over the
internet.
One issue that remains sticky is social media. What
should a social worker do if a client tries to “Friend
Request” her on Facebook?

13. ➢ Importance of Human Relationships – Social media is part of
modern culture, esp. for younger clients.
➢ Integrity – Social workers must act in consistent with agency
policies, even if that creates a bump in the working relationship
with a client.
Some things to consider are how your client’s perception of you
may be impacted by the things they learn about you through
social media and what your comfort is with them being able to
see your personal information and activities.
➢ Competence – In addition to being a competent social worker,
you need to be a competent user of technology. Handling this
ethical dilemma involves working knowledge of the privacy
capabilities and limitations of both the devices and applications
involved.

14. Steps for handling ethical dilemmas:
1. Consult the Code- you should always have a copy of the
NASW Code of Ethics on hand for times like this. Identify the
principles that come into conflict in the specific situation and
why they are important to social work practice.
2. Review State and Federal Laws- Be sure your decisions are
sound, not only ethically but legally.
Remember you can’t help anyone if you put yourself in a position
to lose your license or your freedom.

15. 3. Seek Supervision – if you have doubts, questions, or just
need a sounding board, seek supervision.
Everyone needs a second opinion. Supervisors can be
particularly helpful in guiding you to make best decision in a
difficult situation.
4. Consult the NASW- the vital benefits to being a member of
of the NASW is having the support of a national organization
to back up your work.
Most states have a hotline social worker can call when they
experience ethical dilemmas.

16. 5. Take Time to Process What You’ve Learned
– after you’ve done your research and consulted the experts,
take some time to process everything before making your
decision.
-when faced with an ethical dilemma, you can’t undo a
decision once it’s been made.
At the end of the day, you need to be able to live with your
decision and to feel confident you are doing what is in the
best interest of your client

17. AREAS OF SOCIAL WORK
1. Child, Family and School Social Work
-trauma or abuse;
-counselling individuals who are under stress and anxiety due
to grief or depression;
-helping parents who have a child suffering from severe illness.
*SW is expected to have expertise in handling sensitive and
fragile situations of children, families, and students .

18. 2. Community Social Work
➢ SW assist in the implementation of infrastructure
building, volunteering, and fund-raising efforts. SW serve as
links to community-based non-profit organizations that help
neighborhoods in times of crisis and disasters.
3. Hospice and Palliative Care Social Work
➢ Social workers under this provide assistance to those
terminally ill.
*SW in this area should be knowledgeable on how to provide
provide relief from pain and other relevant services.

19. 4. Medical and Health Social Work
➢ Social workers with a medical and health expertise are assigned in
clinics and hospitals to help clients with emotional, financial and
physical struggles caused by medical condition.
5. Mental Health and Substance Abuse Social Work
➢ main clients are those who struggle with addiction, substance abuse
abuse or mental health problems.
Social workers provide assistance and counselling to victims and
families by recommending to them solutions to these issues.

20. 6. Military and Veterans social work
➢ Social workers provide assistance to military and combat
combat veterans by helping them overcome post-traumatic
stress and slowly adjust to life and family outside combat.
7. Psychiatric social work
➢ Social workers provide therapy and asses the psychiatric
health of clients.