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VDI Presentation

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VDI Presentation

  1. 1. From Paper to Production: Deploying a Virtual Desktop Computing Environment Presented by William Fulmer & Lorey Arthur Hoffman
  2. 2. August 20, 2014 Thank you for being here today Presenters: William Fulmer Chief Engineering Officer Helient Systems LLC Lorey Arthur Hoffman Chief Information Officer Goodwin Procter LLP
  3. 3. What is VDI? “Any technology that delivers a user desktop but breaks the direct relationship between the user and at least one primary component of the Operating System hardware”
  4. 4. How to Fail at VDI
  5. 5. Why A Virtual Desktop • Mobility & Ubiquitous Delivery • Device Agnostic • Multiple Points of Entry Accommodate Varied Work Styles • Security • Containment within Enterprise • Non-Persistency • Auto-Healing / Refreshed Daily
  6. 6. How to Fail at VDI Business Decisions • Not knowing the business problem you’re solving with a Virtual Desktop • Believing desktop and server virtualization are the same • Doing too much Operational Decisions • Overlooking the user environment • Holding on to bad habits • Collaboration and buy-in Technology Decisions • Understanding requirements • Understanding PoC ≠ Production • Understanding End User Computing
  7. 7. How to Fail at VDI Business Decisions • Not understanding the business problem you’re solving • Believing desktop and server virtualization are the same • Doing too much
  8. 8. How to Fail at VDI Operational Decisions • Forgetting the user environment • Hanging on to bad habits • Collaboration
  9. 9. How to Fail at VDI Technology Decisions • Understanding requirements • Understanding PoC ≠ Production • Understanding End User Computing
  10. 10. Desktop = Layered Approach • Operating System • Applications • User Profile and Setting Legal Desktop = Layer Cake
  11. 11. • Initial capital investment • Infrastructure • Servers • Storage • Networking • WAN Optimization • Licensing • Requires proper design & planning • For best performance • For High Availability • For Disaster Recovery VDI Considerations
  12. 12. End User Computing • Personalization • Fast Logins • Outlook Cached Mode • Windows Indexing and Search • Windows 7 Aero Interface • Multimedia & Graphics • Flash • WMP • Printing
  13. 13. VDI Case Study L.A.Hoffman
  14. 14. • Create a Virtual Desktop & Desktop management function with advanced functionalities and meet current performance capabilities • The VDI Desktop should be available from any endpoint, with emphasis on mobile computing • The VDI Desktop should be a persistent image for ease of transition • The VDI should incorporate persona management • The VDI should perform as well as older desktop technology • The VDI should have a TCO that meets or exceeds the prior generation desktop environment VDI Case Study Goals & Objectives
  15. 15. • Creates a new security infrastructure • Dual environments during rollout period • Storage & deduplication performance (boot storms and patch installations) • Bandwidth requirements & bringing network management experience closer to the Desktop • Driving down the cost of computing & storage needs • Material upgrade of staff skills • Convergence of Desktop & Infrastructure teams & skills • Immaturity of DR and other services • One Central VDI installation means centralizing other services (Mail, Home drives, ‘local’ shared drives, etc) VDI Case Study Challenges
  16. 16. • 1100 desktops rolled now, moving to 2400 • Storage and performance issues resolved by moving to Flash with deduplication. Array size is 10U, under 25% of a cabinet. • Achieving great density – 55 desktops per server (3gb RAM per) • Retraining of Desktop support team to meet new needs • Evaluating next gen infrastructure, i.e. converged compute/storage which holds promise to crush compute and rack space even further VDI Case Study Status
  17. 17. VDI Case Study Boot Storm Impact
  18. 18. • Focus on the financial benefits versus the costs – implementation costs are only now becoming sensible • Technical knowledge requirements are non trivial • All new processes & procedures for desktop management need to be thought out – actual experience can deviate from textbook/course discussions, i.e. Patching/New software rollout should be phased. • Strong planning discipline is key as there are many moving parts • Think through the impact on Tier 1 and 2 skills & service delivery • VDI is beginning to make sense – but only if you have scale to justify the costs & talent to deliver VDI Case Study Lessons Learned
  19. 19. William Fulmer Lorey Arthur Hoffman Chief Engineering Officer Chief Information Officer Helient Systems LLC Goodwin Procter LLP wfulmer@helient.com lhoffman@goodwinprocter.com @WillFulmer Questions
  20. 20. Thank You

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