Lorna L. Patrick is seeking employment in manufacturing, education, technology, or as a bookkeeper. She has over 15 years of experience in circulation, telemarketing, administrative assistance, quality lab testing, elementary bookkeeping, and technology assistance. Her technical skills include MOS certifications in Microsoft Office applications and Cisco networking certifications. She has a proven track record of being responsible, dedicated, respectful, productive, self-disciplined, and able to work well in a team environment to achieve goals.

1. Lorna L. Patrick
674 Shady Lane NE
Warren, OH 44484
Cell: 239-246-5260
Email: patricklo4772@yahoo.com
Employment Sectors: Manufacturing, Education, Technology, Bookkeeper.
Technology: MOS certifications in Microsoft Word and PowerPoint, and Cisco Networking.
Work Ethics: Responsible, Dedicated, Respectful, Productive, Self-disciplined, Teamwork/Goals.
Professional Experience:
Tribune Chronicle Newspaper
04/2015 – 01/2016 Circulation and Telemarketing
 Telemarketing and circulation receptionist for Tribune Chronicle.
 Handled reception calls regarding circulation, accounts, and sales.
 Applied payments by phone, mail, and in person.
 Applied vacation starts/stops in reference to newspaper distribution.
 Preparing dock packets for newspaper carriers for delivery.
Drake Manufacturing Services Co., LLC
08/2014 – 04/2015 Service Operations Administrator
 Secured travel for all Service Department requirements.
 Responsible for new or renewal passports and/or visas for all service personnel.
 Processed flights, hotels, car rentals, and maps for personnel traveling U.S and International.
 Recorded meeting minutes twice weekly on service and repairs, and posted.
 File management of all sales orders, purchase orders and service contact reports.
Delphi Automotive, Warren, OH
02/2013 – 08/2014 Quality Laboratory Technician
 Quality Lab Technician, requirements of testing manufactured and incoming materials. Specified
tests for moisture, thermal analysis, melt point, melt flow, and ash content of glass and residues.
 Operation of an injection molding machine to produce molded specimens.
 Testing of tensile strength and elongation breakage.
 Position requires pulling, lifting, bending, continuous mold runs, and attention to detail.
 Final archival results of raw test data through LIMS database.

2. The School District of Lee County, Fort Myers, FL 33966
04/2004 – 01/2010 Elementary Bookkeeper
 Managed all procurement tasks; AR, AP using Oracle accounting software.
 Manage monetary collections of all school funds into 10+ budgetary accounts.
 Request quotes for all school purchases,i.e. playground equipment, building signage, grounds
equipment, and gas purchases.
 Process travel requests, expense reports, and mileage reimbursements.
 Create bi-weekly newsletters and distributed to entire student body.
 Manager of mailroom, teacher resource center and the student store.
Howland Local Schools, 8200 South St., Warren, OH 44484,
01/1998 – 06/2003 Technology Assistant
 Scheduler of one computer classroom and one virtual learning lab.
 Administered helpdesk support to staff and students in labs and classrooms.
 Maintained support and maintenance on 100+ PCs throughout high school facility.
 Performed new computer and network setups. Managed server issues.
 Contacted vendors on hardware/software issues and submitted requisitions for purchases.
 Duties of records management for the high school technology department.
 Microsoft Word, Excel, PowerPoint, Publisher, and Outlook for various school projects.
Professional Accomplishments:
Trumbull Career Technical Center, Warren, OH 2011-2012
• MOS Certification Microsoft Word 2010
• MOS Certification Microsoft PowerPoint 2010
• Computer Office Technology and Accounting.
School District of Lee County, Fort Myers, FL 2004-2010
• Elementary School Bookkeeper
• Oracle Accounting Database
Howland Local School District, Warren, OH 44484
• 6 year Technology Lab and Distance Learning Lab Assistant
• 2 Cisco Networking certifications - YSU

3. Career References:
Mr. George Beck, Engineer
Delphi Packard Electrical
Warren, OH 44483
330-373-4807
Mr. Robert Blevins
Howland High School
200 Shaffer Drive
Warren, OH 44484
Technology Supervisor
330-856-8224
Ms. Mary Lisovitch, Instructor
Trumbull Career & Technical Center
528 Educational Highway
Warren, OH 44483
330-847-0503 x1616