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CBAP 2.0 Study Note

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CBAP Study Note

  1. 1. 2.1 Planning Business Analysis Approach 1 Elements • Timing of BA work • Formality and level of detail of BA deliverables • Requirement prioritization • Change management • BA planning Process • Communication with stakeholder • Requirement analysis & management tools • Project Complexity BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Decision Analysis (9.8) • Process Modeling (9.21) • Structure Walkthrough (9.30) PlanningBusinessAnalysisApproach
  2. 2. 2.2 Conduct Stakeholder Analysis 2 Elements • Identify Stakeholders • Complexity of stakeholder group • Attitude and influence • Authority levels for BA work BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and evaluation criteria definition (9.1) • Risk Analysis (9.24) • Brainstorming (9.3) • Interview (9.14) • Requirement workshops (9.23) • Organization Modeling (9.19) • Process Modeling (9.21) • Scenarios and use case (9.26) • Scope modeling (9.27) • User Story (9.31) • RACI Matrix • Stakeholder Map ConductStakeholderAnalysis Who has authority to accept
  3. 3. 2.3 Plan Business Analysis Activities 3 PlanBusinessAnalysisActivities BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Elements • Geographic distribution of stakeholder • Type of project or initiative • BA deliverables • Determine BA activities Techniques • Estimation (9.10) • Functional Decomposition (9.12) • Risk Analysis (9.24)
  4. 4. 2.4 Plan Business Analysis Communication 4 PlanBusinessAnalysisCommunication Elements • Geography • Culture • Project Type • Communication Frequency • Communication Formality Techniques • Structure work through (9.30) • Prepare Requirement Package (4.4) • Communicate Requirement (4.5) • Communication Skill (8.4) BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder
  5. 5. 2.5 Plan Requirement Management Process 5 AssessProposedSolution BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Elements • Repository • Traceability • Select requirements attributes • Requirements prioritization process • Change management • Tailoring the requirements management process Techniques • Decision Analysis (9.8) • Problem Tracking (9.20) • Risk Analysis (9.24)
  6. 6. 2.6 Manage Business Analysis Performance 6 ManageBusinessAnalysisPerformance BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Elements • Performance Measures • Performance Reporting • Preventive and Corrective Action Techniques • Lessons Learned Process (9.15) • Metrics and KPI (9.16) • Problem Tracking (9.20) • Process Modeling (9.21) • Root Cause Analysis (9.25) • Interviews (9.14) • Survey/Questionnaire (9.31) • Variance Analysis
  7. 7. 3.1 Preparefor Elicitation 7 Elements • Clarify scope for selected elicitation technique and material • Schedule all resources • Notify appropriate parties of the plan BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Brainstorming (9.3) • Document Analysis (9.9) • Focus Groups (9.11) • Interface Analysis (9.13), • Interviews (9.14) • Observation (9.18) • Prototyping (9.22) • Requirements Workshops (9.23) • Survey/Questionnaire (9.31) PrepareforElicitation
  8. 8. 3.2 Conduct Elicitation Activity 8 Elements • Tracing requirement • Capturing requirement attributes • Metrics BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Data Dictionary and Glossary (9.5) • Brainstorming (9.3) • Document Analysis (9.9) • Focus Group (9.11) • Interface Analysis (9.13) • Interviews (9.14) • Observation (9.18) • Prototyping (9.22) • Requirements Workshops (9.23) • Survey/Questionnaire (9.31) ConductElicitationActivity
  9. 9. 3.3 Document Elicitation Results 9 Elements • Written documents outcomes (meeting minutes) • Visual or audio recordings • Whiteboards BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Brainstorming (9.3) • Document Analysis (9.9) • Focus Groups (9.11) • Interface Analysis (9.13), • Interviews (9.14) • Observation (9.18) • Problem Tracking (9.20) • Prototyping (9.22) • Requirements Workshops (9.23) • Survey/Questionnaire (9.31) DocumentElicitationResults
  10. 10. 3.4 Confirm Elicitation Results 10 Elements • Confirming the results of the interview and observation BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Interviews (9.14) • Observation (9.18) ConfirmElicitationResults
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  13. 13. 4.1 Manage Solution Scope & Requirement 13 Elements • Solution Scope Management • Conflict and Issue Management • Presenting Requirements For Review • Approval BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Problem Tracking (9.20) • Baselining • Signoff ManageSolutionScope&Requirement
  14. 14. 4.2 Manage Requirements Traceability 14 Elements • Relationships • Impact Analysis • Configuration Management System BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Coverage Matrix ManageRequirementsTraceability Support project change management Trace Test Case Table or sparesheet to manage tracing, use when relatively few requirement
  15. 15. 4.3 Maintain Requirements for Re-use 15 Elements • Ongoing Requirement • Satisfied Requirement BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • None MaintainRequirementsTraceability
  16. 16. 4.4 PrepareRequirements Package 16 Elements • General Communication • Presentations Techniques • Requirement Documentation • Requirement for Vendor Selection PrepareRequirementsPackage BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder
  17. 17. 4.5 Communicate Requirement 17 Elements • Work Products and Deliverables • Format BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Requirement workshops (9.23) • Structured walkthrough (9.30) CommunicateRequirement
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  19. 19. 5.1 Define Business Need 19 Elements • Business Goals and Objectives • Business Problem or Opportunity • Desired outcome BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Benchmarking (9.2) • Brainstorming (9.3) • Business Rules Analysis (9.4) • Focus Groups (9.11) • Functional Decomposition (9.12) • Root Cause Analysis (9.25) DefineBusinessNeed
  20. 20. 5.2 Access Capability Gaps 20 Elements • Current Capability Analysis • Assessment of New Capability Requirements • Assumptions BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Document Analysis (9.9) • SWOT Analysis (9.32) AccessCapabilityGaps
  21. 21. 5.3 Determine Solution Approach 21 Elements • Alternative Generation • Assumptions and Constraints • Ranking and Selection of Approaches BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Benchmarking (9.2) • Brainstorming (9.3) • Decision Analysis (9.8) • Estimation (9.10) • SWOT Analysis (9.32) • Feasibility Analysis DetermineSolutionApproach
  22. 22. 5.4 Define Solution Scope 22 Elements • Solution Scope Definition • Implementation Approach • Dependencies BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Functional Decomposition (9.12) • Interface Analysis (9.13) • Scope Modeling (9.27) • User Stories (9.33) • Problem or Vision Statement DefineSolutionScope
  23. 23. 5.5 Define Business Case 23 Elements • Benefits • Costs • Risk Assessment • Results Measurement BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Decision Analysis (9.8) • Estimation (9.10) • Metrics and KPI (9.16) • Risk Analysis (9.24) • SWOT Analysis (9.32) • Vendor Assessment (9.34) DefineBusinessCase
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  25. 25. 6.1 Prioritize Requirements 25 Elements • Basis for Prioritization • Challenges BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Decision Analysis (9.8) • Risk Analysis (9.24) • MoSCoW Analysis • Timeboxing/Budgeting PrioritizeRequirement
  26. 26. 6.2 Organize Requirements 26 Elements • Levels of Abstraction • Model Selection BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Business Rules Analysis (9.4) • Data Flow Diagrams (9.6) • Data Modeling (9.7) • Functional Decomposition (9.12) • Organization Modeling (9.19) • Process Modeling (9.21) • Scenarios and Use Cases (9.26) • Scope Modeling (9.27) • User Stories (9.33) OrganizeRequirement
  27. 27. 6.3 Specify and Model Requirements 27 Elements • Text • Matrix Documentation • Models • Capture Requirement Attributes • Improvement Opportunities BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and Evaluation Criteria Definition (9.1) • Business Rules Analysis (9.4) • Data Dictionary and Glossary (9.5) • Data Flow Diagrams (9.6) • Data Modeling (9.7) • Functional Decomposition (9.12) • Interface Analysis (9.13) • Metrics and KPI (9.16) • Non-functional Requirement (9.17) • Organization Modeling (9.19) • Process Modeling (9.21) • Prototyping (9.22) • Scenarios and Use Cases (9.26) • Sequence Diagrams (9.28) • State Diagrams (9.29) • User Stories (9.33) SpecifyandModelRequirement
  28. 28. 6.4 Define Assumption and Constraints 28 Elements • Assumptions • Business Constraints • Technical Constraints BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Problem Tracking (9.20) • Risk Analysis (9.24) DefineAssumptionsandConstraints
  29. 29. 6.5 Verify Requirement 29 Elements • Characteristics of Requirements Quality • Verification Activities BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and Evaluation Criteria definition (9.1) • Problem Tracking (9.20) • Structured Walkthrough (9.30) • Checklists VerifyRequirement
  30. 30. 6.6 Validate Requirement 30 Elements • Identify Assumptions • Define measurable evaluation criteria • Determine business value • Determine Dependencies for benefits realization • Evaluate alignment with Business Case and Opportunity Cost BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and Evaluation Criteria definition (9.1) • Metrics and KPI (9.16) • Prototyping (9.22) • Risk Analysis (9.24) • Structured Walkthrough (9.30) ValidateRequirement
  31. 31. 7.1 Assess Proposed Solution 31 Elements • Ranking of Solution Options • Identification of Additional Potential Capabilities BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and Evaluation Criteria Definition (9.1) • Decision Analysis (9.8) • Vendor Assessment (9.34) PrioritizeRequirement
  32. 32. 7.2 Allocate Requirement 32 Elements • Solution Components • Release Planning BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and Evaluation Criteria Definition (9.1) • Business Rule Analysis (9.4) • Decision Analysis (9.8) • Functional Decomposition (9.12) • Process Modeling (9.21) • Scenarios and Use cases (9.26) PrioritizeRequirement
  33. 33. 7.3 Access Organizational Readiness 33 Elements • Cultural Assessment • Operational or Technical Assessment • Stakeholder Impact Analysis BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and Evaluation Criteria Definition (9.1) • Data Flow Diagrams (9.6) • Process Models (9.21) • Focus Group (9.11) • Interview (9.14) • Survey/Questionnaire (9.31) • Organization Modeling (9.19) • Problem Tracking (9.20) • Risk Analysis (9.24) • SWOT Analysis (9.32) • Force Field Analysis AccessOrganizationalReadiness
  34. 34. 7.4 Define Transition Requirements 34 Elements • Data • Ongoing Work • Organizational Change BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Business Rules Analysis (9.4) • Data Flow Diagrams (9.6) • Process Modeling (9.21) • Organization Modeling (9.19) • Data Modeling (9.7) DefineTransitionRequirements
  35. 35. 7.5 Validate Solution 35 Elements • Investigate Defective Solution Outputs • Assess Defects and Issues BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Acceptance and Evaluation Criteria Definition (9.1) • Problem Tracking (9.20) • Root Cause Analysis (9.25) ValidateSolution 6.1 6.6
  36. 36. 7.6 Evaluate Solution Performance 36 Elements • Understand Value Delivered by Solution • Validate Solution metrics • Solution replacement or elimination BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Decision Analysis (9.8) • Focus Group (9.11) • Observation (9.18) • Survey/Questionnaire (9.31) EvaluateSolutionPerformance
  • Menthebasil

    Jan. 27, 2019
  • DeepakPotadar

    Oct. 13, 2015

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