1. Operations Manager
Ensure growth, profitability and financial well being
Implementation of company strategy in Portfolio
1 Ensure optimal productivity and profitability of key accounts / buildings
2 Checking profitability of buildings in portfolio
3 To ensure all tasks are done on time, on standard, accurate and correct
4 Handling of queries and feedback to clients ensuring client satisfaction
5 Checking, approving and invoicing of monthly fees
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11 Issuing of Debit and Credit notes on accounts if required
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14 Communicate with Body Corporate and owners re problems or ideas
1 Ensure goals are reached and deadlines are met
2 Build relationships with clients (managing agents, landlord's ect)
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to clients for payment
10 Complete PEC watchdog
11 Prepare and discuss Reconciliations with clients
12 Attend meetings to discuss problems on accounts
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14 Keep up to date with all price changes and implement it on infosoft
Do checks and balances to ensure no variations and faults
Confirm movements with landlords, managing agents
Sequencing of meters, updating system re meter changes,
updating and changing of tenant info, changing of tariffs
when required, levy of interest on accounts, reset of buildings,
Checking tariffs that clients are billed and ensure smooth admin system
PEC Utility Management (Pty)Ltd.
Job description
Position held: Key Accounts Officer
Reports to:
Core Purpose:
Daily
Continuously
Checking of test billings on a monthly basis to ensure optimal payments
Enter readings from Meter readers into Infosoft
Handle queries from clients and landlords
Build "specials "to produce correct splits of consumption
If any irregularities are observed, issue job card for investigation
for further scrutinising and investigate supply support through test billings
Reconciliation of accounts for back payments
Updating Watchdogs for monthly scrutinising
Create new buildings on Infosoft and billing accuracy
Tasks relating to Infosoft:
Filling of Test Billings, Debit-Credit Notes and Jobcards
New Buildings:
Load on Infosoft when technical file has been received with all required info
Link received tariffs to be charged to the file on Infosoft
Build "specials" to produce correct splits of consumption
After first data input, check for faults and mistakes. Create accounts and send

2. 15 Attending monthly management meetings to report on portfolio in detail
16 Munic accounts audits and reporting, approve audited accounts
17 Communicate with Operations Managers, technical personnel and departments
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2
disconnection and tampering fee according to approval framework
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6 Assist with any duties as required within the portfolio
7 Any additional tasks as required by Senior Management
1 Ensuring Portfolio profitability
2
3 Meeting of deadlines set by processes and Operations Manager
4 Ensure a high level of client service at all times
5 Accuracy when performing tasks and general accuracy of portfolio
Ad Hoc
Creating of accurate yearly budget for portfolio
Receive and approve whether to relieve interest, penalties, fines,
Streamlining of business processes
Management of special projects e.g. remote metering
Key Performance Areas
Ensure accurate work at all times
Visit buildings when necessary