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5 Signs of a Disengaged Employee

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5 Signs of a Disengaged Employee

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In this presentation, we cover the 5 signs of a disengaged employee. These are some of the things Business Leaders need to keep in mind when trying to engage and retain their employees.

In this presentation, we cover the 5 signs of a disengaged employee. These are some of the things Business Leaders need to keep in mind when trying to engage and retain their employees.

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5 Signs of a Disengaged Employee

  1. 1. 5 Signs of a Disengaged Employee
  2. 2. “Top employers benefit from the ROI of having an engaged workplace.” ACHIEVERS, 2013
  3. 3. Employee #24 is an outstanding employee.
  4. 4. Employee #24 is an outstanding employee. He delivers fantastic results to the business
  5. 5. Employee #24 is an outstanding employee. He delivers fantastic results to the business His reports always well- written & executed
  6. 6. Employee #24 is an outstanding employee. He delivers fantastic results to the business His reports always well- written & executed He always just gets on with his work
  7. 7. BUT IS EMPLOYEE #24 HAPPY? 33% of professionals selected “I’m bored, need new challenge” as their motivation for moving on to another job. (Korn Ferry, 2017)
  8. 8. Suddenly, employee #24 hands in his resignation…
  9. 9. Suddenly, employee #24 hands in his resignation…. And it leaves you thinking…
  10. 10. Suddenly, employee #24 hands in his resignation… And it leaves you thinking… Why would such an fantastic employee want to leave your business?
  11. 11. THE ANSWER
  12. 12. DISENGAGEMENT “The action or process of withdrawing from involvement in an activity, situation, or group.”
  13. 13. DISENGAGEMENT “70% of US workers are not engaged.” Gallup, 2017
  14. 14. So how do you solve a disengagement challenge?
  15. 15. #1 ON-DEMAND TRAINING & SUPPORT
  16. 16. “Modern workplace learning means a new organizational learning mind-set. Recognising and valuing all the ways that people learn and work at.” MWL, 2017
  17. 17. #1 ON-DEMAND TRAINING OR SUPPORT Each employee learns in a different way and has different levels of development and training needs. Methods of support, like IT helpdesks and intranets can be seen as outdated by your modern workforce. Give your employees access to on-demand training and support content so they can get what they need at the point they need it. Ask for employee feedback on different aspects of the training and support content so you can continue to develop its usefulness. These methods can also lead to frustration in employees struggling to find what they need in the intranet portal and waiting in long queues for a response from the helpdesk. Training content should be easy to use and easy to access for all – and all of the time. 5 SIGNS OF A DISENGAGED EMPLOYEE
  18. 18. #2 OFFERING ON-DEMAND FEEDBACK – ONLY ANNUAL REVIEWS
  19. 19. “75% of the modern US workforce expects feedback immediately.” PWC, 2011
  20. 20. #2 OFFER ON-DEMAND FEEDBACK 5 SIGNS OF A DISENGAGED EMPLOYEE Employees spend a year in a job role, before getting just one performance review at the end of the year, employees only get to hear feedback , once. You only have to look at some of these statistics from Clear Company to see how much of a better effect on-the-spot feedback has on employees. Use feedback in your HR System. Use automation to schedule when feedback pop-ups appear. Employees will give you feedback on updates and changes instantly. Understand learning demand across your organisation. Ask questions following business processes or changes & gain insights from your people. 59% of employees think traditional performance reviews have no impact on their performance. One in five employees are not confident their manager will provide regular feedback 80% of millennial workers said they prefer on-the-spot recognition over formal reviews
  21. 21. #3 OFFER AN ENGAGEMENT SURVEY TO YOUR WORKFORCE
  22. 22. “Businesses are scrambling to keep their workers feeling positive about their company and change. Change can seriously harm performance.” CEB, 2016
  23. 23. #3 OFFER AN ENGAGEMENT SURVEY TO YOUR WORKFORCE 5 SIGNS OF A DISENGAGED EMPLOYEE Data alone is sometimes not enough to determine what your users are thinking and what is engaging them. #Employee24 and #Employee27 might show a drop in report completion. But what is causing them to not fill in their reports? Keep to a plan of a monthly engagement survey where your employees can fill out detailed questions and you can ask them exactly what you want to know. Understand how you can build on their feedback and make improvements accordingly. Is the employee finding the report difficult to fill out, do they have other things they consider to be more of a priority and labelling the report unimportant? If you don’t ask you’ll never know….
  24. 24. #4 IMPLEMENT AN ENGAGEMENT STRATEGY
  25. 25. “Employees who are actively disengaged have the opposite effect on their organizations prosperity and growth.” Gallup, 2017
  26. 26. #4 IMPLEMENTING AN ENGAGEMENT STRATEGY 5 SIGNS OF A DISENGAGED EMPLOYEE Engaged employees will save a company thousands or millions of dollars each year depending upon the size of the company. A number of studies show that roughly half of all employees are neither engaged nor disengaged resulting in lower productivity and lower motivation. An action plan based on the feedback from team members will transform your business into a dynamic organization. An effective employee engagement strategy will make your organization better in every way and increase overall customer satisfaction An effective employee engagement strategy will help your company retain talent, improve customer satisfaction and save money. It is essential to seek feedback directly from those individuals performing the daily tasks rather than only those individuals in managerial positions.
  27. 27. #5 APPRECIATING YOUR EMPLOYEES
  28. 28. “Employees say they can spend only 1 percent of their time on training development.” Learning Solutions Magazine, 2017
  29. 29. #5 APPRECIATING YOUR EMPLOYEES 5 SIGNS OF A DISENGAGED EMPLOYEE Prioritize employee recognition and you can ensure a positive, productive, innovative organizational climate. Provide employee recognition to say thank you and to encourage more of the actions and thinking that you believe will make your organization successful. An effective employee recognition system is simple, immediate, and powerfully reinforcing. Employees feel cared about and appreciated. It may seem simplistic, but people who feel recognized and cared about produce more and better work. People who feel appreciated are more positive about themselves and their ability to contribute. When you recognize people effectively, you reinforce, with your chosen means of recognition, the actions and behaviour's you most want to see people repeat.
  30. 30. Visit applearn.com to discover how you could enhance your employees workplace experience with the ADOPT Platform
  31. 31. 5 signs of a disengaged employee AppLearn February 2018 THANK YOU Tel: (0)8455 20 20 80 AppLearn, The Sharp Project, Thorp Road, Manchester, M40 5BJ

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