1. Curriculum
Vitae
Of
Luqmaan Booley

2. Personal Information
Surname: Booley
First Names: Luqmaan Hassen
Sex: Male
Nationality: South African
Home Language: English
Other Languages: Afrikaans
No. of Dependants: One
Marital Status: Married
Drivers License: Yes (Code A and B)
Interests: Music
Out Door Person
Computers
Gaming
Socializing
Car sound
Biking
Contact Details: Phone: +27 84 307 3748
+27 78 332 7998
Email: Lukies187@gmail.com
Education
Further Education: College campus 2005
Computer Engineering:
A+ (hardware and software)
N+
Microsoft Office
Business Communications
Computer literacy
Databases (Access)
Web Development (Front Page)

3. Verhoef IT training institute
JES2 course for operators
Unix overview and fundamentals
Additional experience: Full working knowledge – Legato networker
Managing back-up’s, reports, tape changes and basic
troubleshooting.
Basic working Knowledge - TSM (Tivoli storage
management)
Internal IS training
MCSA (Microsoft Certified Systems Administrator)
Online courses (Dimension Data University – DDU)
Harvard time management Module 1 and 2
Project Management fundamentals
Configuring a DNS server in Windows Server 2008
Configuring servers and server roles in Windows
Server 2008
Other online courses
Dell Certified Engineer
Torque IT
LPI-1 (Linux Professional)

4. Last School Attended: Florida Park High School [2000 – 2004]
Highest Standard Obtained: Grade 12 [Matric 2004]
Subjects Passed: English First Language – HG
Afrikaans Second Language – HG
Mathematics – SG
Science – SG
Biology – HG
Business Economics – SG
Employment History
Internet solutions: July 2015 - Present
Title: Cloud Managed Hosting Services Engineer
Duties:
• The day to day administration of the Managed Hosting clients relating to website(IIS) and server
configurations, database administration and server and application monitoring as well as the clients
Active Directory and Exchange environments.
• Installation and configuration of new clients onto the Managed Hosting solution from the initial
workshop phase through to production. Physical and Virtual solutions(vmware).
• Responsible for the timely and accurate patching of the Managed Hosting clients environments.
• Work with other departments such the IS Security team and the Hosting Business Unit as well as
communicating the status of projects or tasks to the client and account/service managers.
Internet solutions: October 2011 - Present
Title: Cloud Systems Engineer
Duties:
• Managing and maintaining all cloud virtual solutions offered by IS and escalating to
infrastructure teams if necessary
• Ensuring all OS related issues are trouble-shooted are resolved within specified SLA
• Managing and maintaining all physical Servers hosted in our Data Centre. Hardware and Operating
Systems.
• Troubleshooting all DNS related queries and making the relevant changes to ensure they resolve
correctly
• Assisting with all domain related queries (domain registrations, updates and transfers)
• Demonstrating knowledge on OS versions
• Trouble Shooting all backup related issues on the various platforms

5. • Acting team lead - Assisting with managing all escalations and ensuring all sites are effectively
covered
Internet solutions: March 2010 – October 2011
Title: Telco Engineer
Duties:
• Logging calls with Telkom.
• Doing 1st line troubleshooting on Telkom equipment.
• Monitoring backbones and notifying infrastructure once something goes down and keeping all
affected parties updated.
• Clearing errors on client’s lines and monitor if it still occurs, if it does, we make sure that a Telkom
technician goes out to the client’s premises.
• Making sure that Telkom technicians go out to site to work on client’s lines towards a resolution.
• Keeping clients up to date on their status of their calls.
• Providing world class customer service by ensuring that incidents are fixed in a timely manner.

6. Business Connexion: December 2006 – February 2010
Title: Media manager
• Duties:
• Managing of tapes to ensure that there is enough space available for the back up’s to run, handling
requests and restores of data for the clients. Sending of live tapes offsite for storage.
(Microsoft S.A Call Centre)
Bytes technology outsource: July 2006 – December 2006
Title: Customer service representative
• First line of assistance
• Assisting client with queries – Trying to sort
out the query for the customer
• Providing general information
References
Business Connexion: Allan Young
+2782 415 0551
(Microsoft S.A Call Centre)
Bytes technology outsource: Rene Maytham
+2782 673 3993
Internet Solutions (Telco): Lee Magney
+2783 388 7430
Internet Solutions (Systems): Carl Johnstone
+2782 825 1307