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INTERNET TRENDS D11 CONFERENCE 
5 / 29 / 2013 Mary Meeker / Liang Wu
Outline 
• 
Key Internet Trends – Growth Continues 
• 
Re-Imagination – Being Re-Imagined & Uploaded 
• 
Mobile – Aggressive Momentum 
• 
Computing – Yet Another Platform Change… 
• 
Lots to Learn from China – Volume + Innovation 
• 
Most Enabled Entrepreneurs Ever? 
• 
So, You Want to Be a Public Company? 
• 
High-Skilled Immigration – Perspective 
• 
Appendix 
– 
Re-Imagination is Alive & Well 
– 
Traditional Industries Being Re-Imagined 
– 
USA, Inc. 
2
KEY INTERNET TRENDS – GROWTH CONTINUES 
3
Note: *All data (except China) as of 6/12, 2.4B global Internet users and 8% Y/Y growth rate based on the latest available data. China Internet user data as of 12/12, per CNNIC. Source: United Nations / International Telecommunications Union, internetworldstats.com. 
2.4B Global Internet Users in 2012* – 8% Y/Y Growth*, Driven by Emerging Markets 
4 
RankCountry2008-2012 Internet User Adds (MMs) 2012 Internet Users (MMs)Y/Y GrowthPopulation Penetration1China26456410%42% 2India8813726113Indonesia395558234Iran3542205555Russia33706496Nigeria314815307Philippines283432358Brazil27886459Mexico194293710USA1824437811Argentina1728576812Egypt1730113813Colombia1425395414Turkey1335174715Vietnam1231735Top 156541,47315%34% World9022,4068%34%
6% 
14% 
42% 
26% 
12% 
23% 
10% 
43% 
22% 
3% 
0% 
10% 
20% 
30% 
40% 
50% 
Print 
Radio 
TV 
Internet 
Mobile 
% of Total Media Consumption Time or Advertising Spending 
Time Spent 
Ad Spend 
% of Time Spent in Media vs. % of Advertising Spending, USA 2012 
~$20B+ Opportunity in USA 
Material Upside for Mobile Ad Spend vs. Mobile Usage 
Note: *Internet advertising reached $37B in USA in 2012 per IAB, Mobile advertising reached $4B per eMarketer. Print includes newspaper and magazine. $20B opportunity calculated assuming Internet and Mobile ad spend share equal their respective time spent share. Source: Time spent and ad spend share data based on eMarketer (adjusted to exclude outdoors / classified media spend), 12/12. 
Internet Ad = $37B* 
Mobile Ad = $4B* 
5
80% of Top Ten Global Internet Properties ‘Made in USA’… 81% of Users Outside America 
Top 10 Internet Properties by Global Monthly Unique Visitors, 2/13 
Source: comScore Global, 2/13. 
6 
0 
200 
400 
600 
800 
1,000 
1,200 
Baidu.com 
Tencent 
Glam Media 
Apple 
Amazon.com 
Wikipedia 
Yahoo! 
Facebook 
Microsoft 
Google 
Monthly Unique Visitors (MMs) 
USA Users 
International Users
Global Smartphone Operating Systems ‘Made in USA’… 88% Share from 5% Six Years Ago 
2005 
2012 
0% 
20% 
40% 
60% 
80% 
100% 
Market Share of Smartphone OS 
Other OS 
iOS 
Android 
Windows Phone 
BlackBerry OS 
Linux 
Nokia Symbian 
Global Smartphone Operating System Market Share 
(by Units Shipped), 2005 vs. 2012 
Source: 2005 data per Gartner, 2012 data per IDC. 
7
RE-IMAGINATION - BEING RE-IMAGINED & UPLOADED @ AN ACCELERATING PACE 
8
Long Ago, People Danced @ Concerts, Now They Video / Click / Share / Tweet… 
1990s 
9 
2010s 
Source: Left image – 123RF.com. Right image – amadarose.co.uk.
Today = You Can Run, But You Can’t Hide 
Source: Quote – Joe Louis (American heavyweight boxer), 1946. Left image – Peter Steiner, cartoonbank.com, The New Yorker, 1993. Right image – Tumblr user cachorro no computador. 
10 
2013 On the Internet, everybody knows you’re a dog. 
1993 On the Internet, nobody knows you’re a dog.
World’s Content is Increasingly Findable + Shared + Tagged - Digital Info Created + Shared up 9x in Five Years 
0 
2 
4 
6 
8 
2005 
2007 
2009 
2011 
2013E 
2015E 
Digital Information Created & Shared (zettabytes) 
Amount of global digital information created & shared – from documents to pictures to tweets – grew 9x in five years to nearly 2 zettabytes* in 2011, per IDC. 
Note: * 1 zettabyte = 1 trillion gigabytes. Source: IDC report “Extracting Value from Chaos” 6/11. 
Global Digital Information Created & Shared, 2005 – 2015E 
11
Media + Data Uploading + Sharing from Mobiles = Ramping Fast & Still Early Stage 
Explosive Growth, But Still Early Stage 
Ramping Very Fast 
Emerging 
Emerging 
Source: Far right Illustration – Eric Prommelt. 
12
Photos… 
13
Photos = 500MM+ Uploaded & Shared Per Day, Growth Accelerating, on Trend to Rise 2x Y/Y… 
0 
100 
200 
300 
400 
500 
600 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013YTD 
# of Photos Uploaded & Shared per Day (MM) 
Flickr 
Snapchat 
Instagram 
Facebook 
Daily Number of Photos Uploaded & Shared on Select Platforms, 2005-2013YTD 
Source: KPCB estimates based on publicly disclosed company data. 
14
Short-Term Sharing Exploding – Snapchat Growth From Content That Disappears, Up >2x in 2 Months 
0 
20 
40 
60 
80 
100 
120 
140 
160 
5/12 
10/12 
12/12 
2/13 
3/13 
4/13 
# of Photos Shared per Day (MM) 
Snapchat Daily Number of ‘Snaps’ 
5/12 – 4/13 
Choose How Long Your ‘Snap’ Lives 
15 
Source: Snapchat.
Video… 
16
Video = 100 Hours Per Minute Uploaded to YouTube, Up from ~Nada Six Years Ago 
0 
20 
40 
60 
80 
100 
120 
6/07 
1/09 
5/09 
3/10 
11/10 
5/11 
5/12 
5/13 
Hours of Video Uploaded per Minute 
YouTube Hours of Video Uploaded per Minute, 6/07 – 5/13 
17 
Source: YouTube.
Video (Short-Form + Persistent) = Ramping Fast 
Dropcam ($149 ASP) More Video Uploaded per Minute Than YouTube 
Twitter Vine 6 Second Videos 2x M/M Growth 
18 
Vine iOS App Monthly Active Users (MAUs) as % of Total USA iPhone MAUs, 1/13-4/13 
0% 
2% 
4% 
6% 
8% 
1/13 
2/13 
3/13 
4/13 
% Share of USA iPhone Monthly Active Users 
Source: Onavo, Dropcam.
Opt-In Video – ‘Big Brother’ Meets Big Mother? 
19 
30% of Dropcam viewers used Talk Back to interact over past 2 weeks. When I am on the road, I still join my husband in singing bedtime lullabies using Dropcam, a Wi-Fi video monitoring camera that streams to my phone and computer. – Randi Zuckerberg 
Parents Can See & Talk With Children While Away From Home 
Source: Dropcam,5/13. Mashable, 4/13
Sound… 
20
Sound = Emerging as Voice Comes Back to Phones… 
SoundCloud 
11 Hours of Sound Uploaded per Minute 
Tencent WeChat 400MM+ Users, 4x Y/Y 
21 
Source: SoundCloud, Tencent.
Data… 
22
Win-Win-Win Sharing = Growing Quickly – You Help Me, I Help You, We Help Others 
23 
Waze 
• 
48MM Users, +2x Y/Y 
• 
1B+ Miles Driven per Month w/ Waze Open 
Jawbone UP Per Day… 
• 
Billions of Steps 
• 
700K+ Hours of Sleep 
• 
5x App Interactions per User 
Yelp 
• 
102MM Users, +43% Y/Y 
• 
39MM User-Generated Reviews, +42% Y/Y 
Source: Company data.
Fitness Data on Mobile + Wearable Devices = ~2x Month-on-Month Growth 
24 
0 
10 
20 
30 
40 
50 
60 
10/12 
11/12 
12/12 
1/13 
2/13 
3/13 
4/13 
# of API Calls (MM) 
MyFitnessPal - # of API Calls*, 10/12 – 4/13 
Note: *API calls are data request from fitness devices (such as Jawbone UP) and GPS-enabled activity tracking apps (such as Endomondo / Runtastic) that partner with MyFitnessPal. Source: MyFitnessPal.
Health Outcomes – Behavior (at 40%) is Biggest Driver of Premature Death 
40% 
30% 
15% 
5% 
10% 
Behavioral Patterns* 
Genetic Composition 
Social Circumstances 
Environmental Exposure 
Health Care 
USA Proportional Contribution to Premature Death, 2007 
*Smoking: 44%, Obesity & Inactivity 37%, Alcohol 9%, Other 10%. 
Source: “We Can Do Better — Improving the Health of the American People” - The New England Journal of Medicine, 2007. 
25
Sharing… 
26
Which of the Following Social Media Do You Use? 
27 
0% 
20% 
40% 
60% 
80% 
100% 
Foursquare 
Tumblr 
Instagram 
MySpace 
Pinterest 
LinkedIn 
Google+ 
Twitter 
YouTube 
Facebook 
2012 
2011 
Social Media – Facebook Leads, YouTube + Twitter + Google+ + Pinterest + Instagram + Tumblr Rising Fast 
Source: Frank N. Magid Associates, “Facebook Fatigue - Fact or Fiction?”, March 2013. Based on a study of 2K social media users aged 12-64 who were asked “Which of the Following Social Media Do You Use?” 2011 Pinterest and Instagram data from 9/12 / 4/12.
Americans = Sharing Underachievers… 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
% of Respondents Indicating They Share ‘Everything’ or ‘Most Things’ Online, 5/13* 
World Average = 24% 
Source: Ipsos OTX. *Survey was published on May 14, 2013, the underlying data derived from an online survey (weighted sample size of 12,000 across 24 countries) conducted between January 1-18, 2013. Survey question is “describe how much you share online (including status updates, feelings, photos, videos, links, etc.)” 
15% 
28
Unprecedented Transparency in Time of Tremendous Global Uncertainty… 
Ramp in Always-On Connected Global Citizens 
• 
1.1B+ global active Facebook users…68% on mobiles…60% log in daily…with average 200+ friends… 350MM photos uploaded daily…* 
• 
It’s hard to hide - ‘truth’ can be a photo or video / click–send away. 
• 
‘Clean, well-lighted place to do business?’ ‘People are basically good?’ 
• 
Perhaps the world is on cusp of being safer than ever? 
• 
There are lots of sacrifices. This is new terrain. 
• 
Only time will tell how all this plays out… 
* Source: Facebook, 5/13. 
29
MOBILE – AGGRESSIVE MOMENTUM 
30
Smartphones = Extraordinary Attributes - Connected + Excited + Curious / Interested + Productive 
Source: IDC, 3/13. Facebook-sponsored research asked smartphone owners how an array of social and communication activities on their phones made them feel. Most owners use ~7.4 social and communications apps on their phones. Responses are indexed above. 
31 
0 
2 
4 
6 
8 
Relative Sentiment Index (10 = Strongest, 0 = Weakest) 
USA Smartphone User Relative Sentiment Index (10 = Strongest, 0 = Weakest), 3/13 When Asked How Social and Communication Activities on Smartphones Made You Feel
Mobile Traffic as % of Global Internet Traffic = Growing 1.5x per Year & Likely to Maintain Trajectory or Accelerate 
0% 
5% 
10% 
15% 
20% 
25% 
30% 
12/08 
12/09 
12/10 
12/11 
12/12 
12/13 
12/14 
% of Internet Traffic 
Global Mobile Traffic as % of Total Internet Traffic, 12/08 – 5/13 (with Trendline Projection to 5/15E) 
0.9% in 5/09 
2.4% in 5/10 
15% 
in 5/13 
Source: StatCounter Global Stats, 5/13. Note that PC-based Internet data bolstered by streaming. 
32 
6% 
in 5/11 
10% in 5/12 
Trendline 
E 
E
China – Mobile Internet Access Surpassed PC, Q2:12 
0% 
20% 
40% 
60% 
80% 
100% 
6/07 
12/07 
6/08 
12/08 
6/09 
12/09 
6/10 
12/10 
6/11 
12/11 
6/12 
12/12 
% of Total Internet Users in China 
via Desktop PC 
via Mobile Phone 
28% 
71% 
75% 
96% 
% of Chinese Internet Users Accessing the Web via Desktop PCs vs. via Mobile Phones, 6/07 – 12/12 
Source: CNNIC, 1/13. 
33
1/11 
3/11 
5/11 
7/11 
9/11 
11/11 
1/12 
3/12 
5/12 
7/12 
9/12 
11/12 
1/13 
3/13 
NHN Search Query (Indexed) 
PC Query 
Mobile Query 
S. Korea – Mobile Search Queries Surpassed PC, Q4:12 
Source: NHN Corporate Presentation, as of 5/13. 
34 
NHN Korea Search Query Trend (Indexed), PC vs. Mobile, 1/11 – 3/13
0% 
10% 
20% 
30% 
40% 
50% 
1/11 
4/11 
7/11 
10/11 
1/12 
4/12 
7/12 
10/12 
1/13 
Groupon North America Transactions Completed on Mobile (%) 
% of Groupon North America Transactions Completed on Mobile, 1/11 – 3/13 
Groupon N. America – 45% of Transactions on Mobile, Up from <15% Two Years Ago 
35 
Source: Groupon, as of 3/13. 
14% 
45%
Facebook – Mobile Has Helped Drive Users & Revenue, Q1 Growth = Revenue +43% Y/Y, Mobile Users +54% (to 68%), ARPU + 15% 
Q2:11 
Q3:11 
Q4:11 
Q1:12 
Q2:12 
Q3:12 
Q4:12 
Q1:13 
Ad Revenue ($MM) 
$776 
$798 
$943 
$872 
$992 
$1,086 
$1,329 
$1,245 
Y/Y Growth 
83% 
77% 
44% 
37% 
28% 
36% 
41% 
43% 
% from Mobile 
-- 
-- 
-- 
-- 
-- 
14% 
23% 
30% 
Mobile Active Users (MAUs) (MM) 
325 
376 
432 
488 
543 
604 
680 
751 
Y/Y Growth 
110% 
92% 
76% 
69% 
67% 
61% 
57% 
54% 
% of Total MAUs 
44% 
47% 
51% 
54% 
57% 
60% 
64% 
68% 
Annualized Ad ARPU ($) 
$4.37 
$4.15 
$4.59 
$4.00 
$4.28 
$4.43 
$5.15 
$4.60 
Y/Y Growth 
18% 
19% 
1% 
1% 
(2%) 
7% 
12% 
15% 
Q/Q Growth 
11% 
(5%) 
11% 
(13%) 
7% 
4% 
16% 
(11%) 
Source: Facebook. 
36
Facebook = Rising Mobile ARPU Has Offset Declining Desktop ARPU, So Far 
0 
$2 
$4 
$6 
3/11 
6/11 
9/11 
12/11 
3/12 
6/12 
9/12 
12/12 
3/13 
Annualized Ad ARPU ($) 
Desktop Ad ARPU 
Mobile Ad ARPU 
Overall Ad ARPU 
Facebook Annualized Ad ARPU, Desktop vs. Mobile, 3/11-3/13 
Source: Facebook. 
37
COMPUTING – YET ANOTHER PLATFORM CHANGE… 
38
We Just Began to Figure Out Smartphones… 
39
Note: *Japan data per Morgan Stanley Research estimate. Source: Informa. 
2013E Global Smartphone Stats: Subscribers = 1,492MM Penetration = 21% Growth = 31% 
Smartphone Subscriber Growth = Remains Rapid 
1.5B Subscribers, 31% Growth, 21% Penetration in 2013E 
40 
RankCountry2013E Smartphone Subs (MM) Smartphone as % of Total SubsSmartphone Sub Y/Y GrowthRankCountry2013E Smartphone Subs (MM) Smartphone as % of Total SubsSmartphone Sub Y/Y Growth1China35429%31%16Spain2033%14% 2USA219582817Philippines1918343Japan*94761518Canada1963214Brazil70232819Thailand1821305India6765220Turkey1724306UK43532221Argentina1525377Korea38671822Malaysia1535198Indonesia36113423South Africa1420269France33462724Netherlands12582710Germany32292925Taiwan12376011Russia30123826Poland11202512Mexico21194327Iran101040 13Saudi Arabia21383628Egypt10103414Italy21232529Sweden9601615Australia20602730Hong Kong85931
Smartphone Usage = Still Early Stage With Tremendous (3-4x) Upside 
0 
1,000 
2,000 
3,000 
4,000 
5,000 
6,000 
Smartphone 
Mobile Phone 
Global Users (MM) 
Global Smartphone vs. Mobile Phone Users, 2013E 
Source: Morgan Stanley Research estimates. 
Note: One user may have multiple devices - actual number of actual smartphone + mobile phone devices in use (subscription numbers) may be higher than user numbers. 
1.5B Smartphone Users 
5B+ Mobile Phone Users 
41
55MM Units 
Apple Growing Rapidly (1.4x Share Gain)… Samsung Up 7x Over ~2 Years 
22% 
29% 
49% 
Q4:12 
42 
16% 
4% 
80% 
Q1:10 
Apple 
Samsung 
Other 
219MM Units 
Source: IDC, Morgan Stanley Research. Data as of 4/13. 
Global Smartphone Unit Market Share
…Then Along Came Tablets… 
43
0 
10,000 
20,000 
30,000 
40,000 
50,000 
60,000 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
Global Unit Shipments (000) 
Quarters After Launch 
iPad 
iPhone 
0 
20,000 
40,000 
60,000 
80,000 
100,000 
120,000 
140,000 
160,000 
0 
Global Unit Shipments (000) 
iPad 
iPhone 
First 12 Quarters Cumulative Unit Shipments, iPhone vs. iPad 
Source: Apple, as of CQ1:13 (12 quarters post iPad launch). Launch Dates: iPhone (6/29/07), iPad (4/3/10). 
Tablet Growth = More Rapid than Smartphones, iPad = ~3x iPhone Growth 
44
Tablet Shipments = Surpassed Desktop PCs & Notebooks in Q4:12, < 3 Years from Intro 
Global PC (Desktop / Notebook) and Tablet Shipments by Quarter Q1:95 – Q1:13 
Note: Notebook PCs include Netbooks. Source: Katy Huberty, Ehud Gelblum, Morgan Stanley Research. Gartner. Data as of 4/13. 
0 
10 
20 
30 
40 
50 
60 
Q1:95 
Q1:97 
Q1:99 
Q1:01 
Q1:03 
Q1:05 
Q1:07 
Q1:09 
Q1:11 
Q1:13 
Global Units Shipped (MMs) 
Desktop PCs 
Notebook PCs 
Tablets 
45
Demand for Large-Screen Computing Devices is Robust, But Mix Favors Tablets, Not Notebooks & Desktops 
Global PC (Desktop / Notebook) and Tablet Shipments by Quarter Q1:1995 – Q1:2013 
Note: Notebook PCs include Netbooks. 
Source: Katy Huberty, Ehud Gelblum, Morgan Stanley Research. Gartner. Data and Estimates as of 4/13. 
0 
20 
40 
60 
80 
100 
120 
140 
160 
1Q95 
1Q97 
1Q99 
1Q01 
1Q03 
1Q05 
1Q07 
1Q09 
1Q11 
1Q13 
Global Units Shipped (MMs) 
Desktop PCs 
Notebook PCs 
Tablets 
46
Top Vendors Largely Same in Desktop & Notebook Cycles – Very Different in Tablet (& Smartphone) Cycles 
% Share 
Compaq 
13% 
Dell 
11% 
HP 
8% 
IBM 
7% 
NEC 
4% 
Others 
57% 
% Share 
HP 
19% 
Acer 
17% 
Dell 
12% 
Lenovo 
10% 
ASUS 
8% 
Others 
34% 
% Share 
Apple 
51% 
Samsung 
13% 
Amazon 
8% 
ASUS 
5% 
Lenovo 
1% 
Others 
20% 
Desktop PC Market Share 2000 
Notebook PC Market Share 2010 
Tablet Market Share 2012 
Note: Notebook PCs include Netbooks. Source: Morgan Stanley Research. Gartner. Data as of 4/13. 
47 
% Share 
Samsung 
30% 
Apple 
19% 
Sony 
5% 
ZTE 
5% 
BlackBerry 
5% 
Others 
37% 
Smartphone Market Share 
2012
An Unusual Pattern… 
In Two Computing Cycles… 
1) 
Smartphones 
2) 
Tablets …Entering a Third Cycle… 3) Wearables / Drivables / Flyables / Scannables 
48
Image Source: Computersciencelab.com, Wikipedia, IBM, Apple, Google, NTT docomo, Google, Jawbone, Pebble. 
Technology Cycles Have Tended to Last Ten Years 
Technology Cycles – Still Early Cycle on Smartphones + Tablets, Now Wearables Coming on Strong, Faster than Typical 10-Year Cycle 
Mainframe 
Computing 
1960s 
Personal 
Computing 
1980s 
Desktop Internet Computing 1990s 
Mobile Internet Computing 2000s 
Mini Computing 1970s 
Wearable / Everywhere Computing 2014+ 
Others? 
49
Note: PC installed base reached 100MM in 1993, cellphone / Internet users reached 1B in 2002 / 2005 respectively; 
Source: ITU, Morgan Stanley Research. 
New Major Technology Cycles = Often Support 10x More Users & Devices, Driven by Lower Price + Improved Functionality 
1 
10 
100 
1,000 
10,000 
100,000 
1960 
1970 
1980 
1990 
2000 
2010 
2020 
Devices / Users (MM in Log Scale) 
1MM+ Units 
100MM+ Units 
10B+ Units??? 
10MM+ Units 
Computing Growth Drivers Over Time, 1960 – 2020E 
1B+ Units / Users 
50
…Wearables (with Sensors)… 
51
Mobile Users Reach to Phone ~150x a Day… Could be Hands-Free with Wearables 
14 
3 
3 
5 
6 
8 
8 
9 
12 
13 
18 
22 
23 
0 
5 
10 
15 
20 
25 
Other 
Search 
Web 
Calendar 
News & Alerts 
Alarm 
Camera 
Social Media 
Gaming 
Music 
Checking Time 
Voice Call 
Messaging 
# of Times Typical User Checks Phone per Day 
Source: TomiAhonen Almanac 2013, LINK. ‘Other’ includes voicemail, charging and miscellaneous activities. We cross-checked Tomi’s analysis to gain context. Our references include: 1) Motorola Mobility / Google (consumers interact with their phones more than 100x per day, mid-2012); 2) Leading 3G Carrier with Operations in Europe & Asia (smartphone users interact with mobiles ~150x per day); 3) IDC (51 blended average of social sessions per smartphone user per day in USA, 3/13…excluded services like checking time, alarm and calendar events, web browsing, gaming, using camera, listening to music, searching, using maps, charging and other activities that require checking the phone) and 4) other third parties, including app providers. 
52
Hands-Free 
Always-On 
Environment -Aware 
Connected 
Attention- Getting 
Development Platform 
Sensor-Enabled Wearable Attributes 
• 
GPS 
• 
Accelerometer 
• 
Compass 
• 
Camera 
• 
Microphone 
• 
Other Sensors 
• 
Wi-Fi 
• 
3G / 4G 
• 
Bluetooth 
• 
NFC 
• 
Low power consumption 
• 
Instant wake 
• 
Background working / sensing 
• 
Less distracting when receiving alerts / reminders / messages 
• 
3rd party apps 
• 
API partners 
• 
Accessories 
• 
Voice / gesture control 
53 
Source: MIT, KPCB.
Some People Laugh at Wearables… 
54 
Source: Saturday Night Live, 5/13. 
And ‘SNL’ Does Rule… ;)
…Some People Laughed at PC & Internet 
55 
There is no reason anyone would want a computer in their home. - Ken Olsen (Founder) Digital Equipment 1977 
May 1999
…Drivables… 
56
A Car or a Computer on Four Wheels? 
57
Pandora Usage – Car / TV / Appliance Usage (~13% Now) to Likely Surpass PC (21%) Usage in 2 Years 
0% 
20% 
40% 
60% 
80% 
100% 
4/09 
10/09 
4/10 
10/10 
4/11 
10/11 
4/12 
10/12 
4/13 
Share of Total Listening Hours (%) 
Other* (Car / TV, etc.) 
PC 
Mobile + Tablet 
Share of Pandora Quarterly Listening Hours, PC vs. Mobile + Tablet vs. Other*, 4/09 – 4/13** 
58 
Source: Pandora. Note that *listening share data for other non-mobile / non-PC devices (car / TV, etc) are KPCB estimates. **Pandora fiscal year ends Jan 31, so FQ4:13 ended Jan 31, 2013.
…Flyables… 
59
It’s a Bird, It’s a Plane, It’s a Mini-Drone… 
Use Cases of Low-Cost Drones 
60 
Agriculture GPS-Enabled Photos Help Pinpoint Potential Crop Damage Early On 
Sports / Entertainment Unique Angle of View Provides Insights for Training + Broadcast Audience 
Public Safety / Disaster Relief* Providing Aerial Video Coverage / First-Aid / Other Supplies in Challenging Conditions 
Source: Left image – Shutterstock; Middle image – Dronereport.net; *Right image – Drone carrying cameras + other sensors being deployed during search & rescue mission of 7.0-magnitude earthquake in Lushan, China (4/13).
Scannables – Codes / Tags + Cameras / Sensors 
61
QR Codes = Scan & Be Scanned to Get Stuff… 
62 
SCAN Quick Scan w/ Smartphone For Info on Nutrition / Product / Price… 
BE SCANNED Smartphone-Generated Codes For Boarding Pass / Ticket / Payment / Rewards…
China - Follow UK Embassy Weibo Account by Scanning QR Code Outside Embassy in Beijing 
63
QR Code Scanning = Up 4x Y/Y in China, Offline Businesses Driving Online Connections 
0 
2 
4 
6 
8 
10 
3/12 
3/13 
China Monthly QR Codes Scanned (MMs) 
Payment 
Information (Nutrition 
Info, Business Card 
Exchange...) 
Promotions (Billboard, Advertising…) 
Passcode (Coupons, 
Rewards, Tickets, 
Check-Ins...) 
42% 
33% 
China Monthly QR Codes Scanned by Use Case, 3/12 vs. 3/13 
Note: * March 2012 use case breakdown not available. Source: Imageco, China QR Code Market Study, 2013. We believe data are understated. 
64 
2MM* 
9MM 
22% 
3%
65 
Tencent WeChat (400MM+ Users, +4X Y/Y, China) – Mobile Communication + Local Commerce via QR Codes 
Businesses… Use QR code + communication functions to manage customer acquisition and relationships. SMBs can send offers / take online orders, provide customer support via WeChat. 
0 
100 
200 
300 
400 
3/11 
6/11 
9/13 
12/11 
3/12 
6/12 
9/12 
12/12 
3/13 
Registered Users (MM) 
Tencent WeChat Registered Users, 3/11-3/13 
Consumers… In addition to connecting w/ friends via voice / text / pictures, WeChat users can scan QR codes of merchants to stay connected and enroll in rewards programs + receive coupons. 
Source: User growth per Tencent and Morgan Stanley estimates.
LOTS TO LEARN FROM CHINA – VOLUME + INNOVATION 
66
0 
50 
100 
150 
200 
250 
1/11 
3/11 
5/11 
7/11 
9/11 
11/11 
1/12 
3/12 
5/12 
7/12 
9/12 
11/12 
1/13 
Active iOS and Android Devices (MM) 
China 
USA 
Active iOS and Android Devices, USA vs. China (MM), 1/11 – 2/13 
China – iOS + Android Users Surpassed USA, Q1:13 
67 
Source: Flurry Analytics.
6% 
14% 
42% 
26% 
12% 
11% 
5% 
29% 
33% 
22% 
0% 
10% 
20% 
30% 
40% 
50% 
Print 
Radio 
TV 
Internet 
Mobile 
% of Total Media Consumption Time 
USA 
China 
% of Time Spent in Media, USA vs. China, 2012 
China Leads USA in Mobile + Internet Time Spent vs. TV = China @ 55% vs. 38% in USA 
Source: USA media time spent share data based on eMarketer (adjusted to exclude classified and outdoors) as of 12/12, China media time spent data per Miaozhen Systems’ (a leading 3rd party ad tech platform) survey of 35,750 samples as of 12/12. 
68
Alibaba – Gross Merchandise Volume Surpassed Amazon.com + eBay, Q4:12 
69 
$0 
$50 
$100 
$150 
$200 
$0 
$50 
$100 
$150 
$200 
1995 
1997 
1999 
2001 
2003 
2005 
2007 
2009 
2011 
Alibaba / Taobao GMV ($B) 
Amazon.com + eBay GMV ($B) 
Amazon.com 
eBay 
Alibaba / Taobao 
Gross Merchandise Value, 1995 – 2012 Amazon.com + eBay vs. Alibaba / Taobao 
Source: Company data.
JD.com (360buy) – Same Day Delivery with Real-Time Item Tracking on Map / Mobile…Often on Bicycle 
Free* Same-Day Delivery in 25+ Cities in China / Customer Can Track Package Location on Map / Mobile Devices and Contact Delivery Person in Real Time 
70 
Note: *For orders > $8.
Taxi Apps* – China – Push to Talk to Driver / Bid Extra to Increase Chance of Getting Car on Your Terms 
71 
Push to Talk Say current location and where you’re going. Your voice message will be delivered instantly to all nearby available taxis 
Bid to Win Increase your chance of hailing a cab during peak hours by offering extras tips up front (in addition to regular fare) 
Real Time Tracking View your taxi’s location in real-time, push to talk to the driver directly to coordinate pick-up 
*Source: Left image - Yao Yao Zhao Che; Center image – Di Di Da Che; Right image – Kuai Di Da Che.
Sina Weibo – 530MM+ Users (+2x Y/Y) Help Push For Social Change…$100MM Revenue Run Rate, Up From $0 Y/Y 
72 
$0 
$40 
$80 
$120 
0 
200 
400 
600 
4/11 
6/11 
8/11 
12/11 
3/12 
6/12 
9/12 
12/12 
3/13 
Annualized Revenue Run Rate ($MM) 
Registered Users (MM) 
Registered Users 
Annualized Revenue Run Rate 
Sina Weibo Registered Users & Annualized Revenue Run Rate, 4/11-3/13 
Notable Events / Movements Helped by Sina Weibo 
Beijing Air Quality Campaign – Sina Weibo users’ UGC photos / polls / reposts / suggestions helped drive government adoption of daily monitoring of air quality 
Real-Time Self- Organized Emergency Relief – Through Weibo, volunteers coordinated to pick up stranded travelers at Beijing airport during torrential downpour in 7/12 
User / revenue source: Sina, Morgan Stanley Research.
27% 
16% 
33% 
15% 
2% 
19% 
16% 
6% 
8% 
2% 
27% 
16% 
33% 
15% 
2% 
19% 
16% 
6% 
8% 
2% 
Percent of Global GDP, 1820 – 2012, 
USA vs. Europe vs. China vs. India vs. Latin America 
0% 
10% 
20% 
30% 
40% 
% of Global GDP 
USA 
Europe 
China 
India 
Latin 
America 
27% 
16% 
33% 
15% 
2% 
19% 
16% 
6% 
8% 
2% 
GDP = China Share Gains vs. Europe & USA are Epic 
Source: Angus Maddison, University of Groningen, OECD, data post 1980 based on IMF data (GDP adjusted for purchasing power parity). 
73
MOST ENABLED ENTREPRENEURS EVER? ZERO -> 1 MILLION USERS IN RECORD TIME(S) 
74
Selective Formative Events of Past 20 Years September, 2001 USA Terrorist Attacks – Destabilized sense of security Rise of China as Global Super Power – Altered global competition Global Financial Crisis, 2008+ – Destabilized financial security High Unemployment Levels – Destabilized career optimism Potential Fiscal Debt Challenges – Rise in need to depend on selves Rise of Cheap / Available Computing – 24x7 global access to loads of stuff including shared goods Rise of New ‘Geek’ Entrepreneur Heroes – Jobs + Sergey / Larry + Zuck… Rise in Social Connectivity – Ability to find / create / share / provide + get feedback Rise in Value of Social / Virtual vs. Financial + Physical Currency 
Is This Generation Different? 
75
Turning Passion Into Businesses…On an Epic Internet Palette 
Art / Creativity 
Georg Petschnigg / Fiftythree 
Books Otis Chandler / Goodreads 
Sports David Finocchio / BleacherReport 
Home Decoration Adi Tatarko + Alon Cohen / Houzz 
76 
Music Daniel Ek / Spotify 
Sound Alex Ljung + Eric Wahlforss / SoundCloud 
News & Politics Chris Altchek + Jake Horowitz / PolicyMic 
Product Design 
Ben Kaufman 
Quirky 
Design / Inspiration Ben Silbermann Pinterest
SO, YOU WANT TO BE A PUBLIC COMPANY? 
77
Internet IPO Standout – LinkedIn… Registered Users = 218MM in Q1, +35% Y/Y; High Gross Margins (87%) 
65% 
70% 
75% 
80% 
85% 
90% 
0 
50 
100 
150 
200 
250 
Q1:08 
Q1:09 
Q1:10 
Q1:11 
Q1:12 
Q1:13 
Gross Margins (%) 
Registered Members (MM) 
LinkedIn Registered Members and Gross Margins, Q1:08 – Q1:13 
Registered Members 
Gross Margin 
Source: LinkedIn. Data as of 5/27/2013. 
78
…Internet IPO Standout – LinkedIn Averaged 7% Revenue / 83% EBITDA Upside Since IPO, Shares +305% 
$0 
$25 
$50 
$75 
$100 
$125 
$150 
$175 
$200 
$225 
5/11 
9/11 
1/12 
5/12 
9/12 
1/13 
5/13 
LinkedIn Share Daily Closing Price, 5/11-5/13 
8/11 – Q2 Revenue $121MM, +124% Y/Y, 14% above consensus EBITDA $5MM, 5x consensus 
2/12 – Q4 Revenue $168MM, +105% Y/Y, 5% above consensus EBITDA $34MM, 62% above consensus 
5/12 – Q1 Revenue $188MM, +101% Y/Y, 5% above consensus EBITDA $38MM, 31% above consensus 
11/11 – Follow-on offering @ $71 per share, Raised $714MM 
11/11 – 
Q3 
Revenue $140MM, +129% Y/Y, 10% above consensus 
EBITDA $12MM, 
2x consensus 
Source: Yahoo Finance, Bloomberg, FactSet. Data as of 5/17/13. 
79 
5/11 – IPO @ $45 Raised $353MM 
8/12 – Q2 Revenue $228MM, +89% Y/Y, 6% above consensus EBITDA $50MM, 15% above consensus 
11/12 – Q3 Revenue $252MM, +81% Y/Y, 3% above consensus EBITDA $56MM, 16% above consensus 
2/13 – Q4 Revenue $304MM, +81% Y/Y, 8% above consensus EBITDA $79MM, 25% above consensus 
5/13 – Q1 Revenue $325MM, +72% Y/Y, 2% above consensus EBITDA $83MM, 16% above consensus
Full lifetime data for all companies not available. Company (Years of Data) as follows: Amazon (19), eBay (17), Facebook (6), Tencent (12), Google (14), Apple (37 for revenue, 26 for others). Operating expenses exclude one-time, non-recurring charges and include depreciation, amortization, stock-based compensation. Data for eBay includes Paypal. eBay users are active members of eBay marketplace. Data for Google includes DoubleClick (back to 1996). Google gross margin based on revenue net of TAC. Google user data per ComScore. Market cap. figures as of 5/21/2013. Capital expenditures for Facebook include capital leases. Apple user figures based on estimated installed base of Mac, iPad, iPhone, iPod units assuming a 4- year replacement cycle for Macs, 3-year for iPads, 2-year for iPhones and iPods. Figures are not de-duplicated. 
Source: Public filings, FactSet, Morgan Stanley Research, Yahoo! Finance, ComScore. 
Financial Dynamics of Internet Leaders 
80 
eCommerce 
Communication 
Search 
Hardware 
Amazon 
eBay 
Facebook 
Tencent 
Google 
Apple 
Years Since Founding 
19 
18 
9 
15 
15 
37 
People 
91K 
32K 
5K 
24K 
54K 
80K 
Users 
209MM 
116MM 
1.1B 
798MM 
1.2B 
500MM+ 
Cumulative 
Operating Expense 
$50B 
$42B 
$5B 
$5B 
$63B 
$87B 
R&D 
$15B 
$7B 
$2B 
$2B 
$26B 
$21B 
Capital Expenditures 
$9B 
$6B 
$3B 
$2B 
$20B 
$30B 
Revenue 
$246B 
$79B 
$12B 
$20B 
$153B 
$695B 
Gross Margin (%) 
27% 
69% 
72% 
56% 
72% 
37% 
Free Cash Flow 
$12B 
$19B 
$1B 
$7B 
$53B 
$138B 
Market Capitalization 
$122B 
$71B 
$62B 
$73B 
$301B 
$415B
Market Value = Google + Amazon + eBay + Tencent + Priceline + Yahoo! + Yahoo! Japan + Salesforce.com + LinkedIn Gain Y/Y… Apple + Baidu Fall 
81 
2013 market value data as of 5/20/2013. Source: FactSet, Google Finance, Morgan Stanley Research. 
RankCompanyRegion2013 Market Value ($B)2012 Revenue ($MM) 1AppleUSA$416$155,9712GoogleUSA31149,9583AmazonUSA12761,0934eBayUSA7614,0285TencentChina746,9576FacebookUSA735,0897PricelineUSA425,2618BaiduChina333,5409Yahoo!USA304,98710Yahoo! JapanJapan293,30411Salesforce.comUSA283,05012LinkedInUSA2297213RakutenJapan175,55814NetflixUSA143,60915Liberty InteractiveUSA1210,05416NHNKorea122,12117YandexRussia1092618TripadvisorUSA976319NeteaseChina81,30120VerisignUSA787421Mail.ruRussia668222MercadolibreArgentina637423GrouponUSA52,33424NexonKorea51,35925AsosUK4899Total$1,375$345,064
HIGH-SKILLED IMMIGRATION – PERSPECTIVE 
82
Immigration in America & The Growing Shortage of High-Skilled Workers Report / Presentation Can Be Found at www.kpcb.com/insights 
83
Why Did We Publish a Report on High-Skilled Immigration? 
• 
America is the global leader in the technology industry. 
• 
Immigrants (often with STEM* degrees) have been (and are) especially important to the vibrancy of tech companies. 
• 
America has a shortage of high-skilled STEM workers and our tech leaders believe it's constraining their ability to compete and grow jobs in America. 
• 
Government policy helps send many qualified foreign high-skilled workers home and constrains those that can come to America. 
• 
Global environment for recruiting high-skilled STEM workers is likely to get much more competitive. 
• 
Potential for immigration reform in America is very real and the future direction will likely be determined this year. 
• 
This is a big issue for the technology industry – we encourage you to read / share / opine on the report – it can be found at kpcb.com/insights 
84 
*Note: STEM = Science / Technology / Engineering / Mathematics.
0.9% 
15% 
11% 
9% 
15% 
13% 
16% 
5% 
15% 
0% 
20% 
40% 
60% 
80% 
100% 
Native Americans 
Immigrants or 
Descendants of 
Immigrants 
German 
Irish 
English 
Other European 
African American* 
Hispanic 
Asian 
Other / Unclassified 
USA Population by Ancestry, 2010 Census 
3 Million 
306 Million 
Note: *African-American total includes those who came as slaves and not as voluntary immigrants. 
Other includes North America (Canada), Australia, New Zealand, and those who have more than one ethnicity reported. 
Source: Census Bureau, 2010 data. 
99% Of Americans Are Immigrants Or Descendants Of Immigrants 
85
270MM U.S. Born 87% of Total Population 
4MM, 1% 
19MM, 6% 
6MM, 2% 
11MM, 4% 
40MM 
Immigrants 
13% 
Legal Immigrants (High-Skilled) 
Legal Immigrants (Family-Based) 
Legal Immigrants (Refugees & Other) 
Undocumented Immigrants 
Total USA Population = 310MM 
Note: Number of undocumented immigrants currently residing in USA is an estimate by PEW Hispanic Center based on Census data. Precise breakdown of legal immigrants currently residing in USA by type of admission is not available and is an estimate based on Census data as well as Department of Homeland Security immigrant admission data from 1986 to 2010. Source: Census Bureau, PEW, DHS. 
U.S. Population at a Glance, U.S. Born vs. Immigrants by Type of Admission, 2010 
High-Skilled Immigrants Are Only 1% Of Total U.S. Population 
86
Founders / Co-Founders of Top 25 U.S. Public Tech Companies, Ranked by Market Capitalization 
60% of Top 25 Tech Companies Founded By 1st & 2nd Generation Americans = 1.2MM Employees, 2012 
*Note that while Andy Grove (from Hungary) is not a co-founder of Intel, he joined as COO on the day it was incorporated. **Francisco D’souza is a person of Indian origin born in Kenya. Source: FactSet as of 3/13; “The ‘New American’ Fortune 500”, a report by the Partnership for a New American Economy; “American Made, The Impact of Immigrant Founders & Professionals on U.S. Corporations” 
87 
RankCompanyMkt Cap ($MM)LTM Rev ($MM)Employees1st or 2nd Gen Immigrant Founder / Co-FounderGeneration1Apple$416,622$164,34676,100Steve Jobs2nd-Gen, Syria2Google268,44549,95853,861Sergey Brin1st-Gen, Russia3IBM239,530104,507434,246Herman Hollerith2nd-Gen, Germany4Microsoft 234,82872,76494,000---- 5Oracle 172,04437,230115,000Larry Ellison / Bob Miner2nd-Gen, Russia / 2nd-Gen, Iran6Amazon.com119,01161,09388,400Jeff Bezos2nd-Gen, Cuba7Cisco 116,90447,25266,639---- 8Intel 105,72153,341105,000--*-- 9Ebay65,35714,02831,500Pierre Omidyar1st-Gen, France10Facebook63,4725,0894,619Eduardo Saverin1st-Gen, Brazil11EMC53,34721,71460,000Roger Marino2nd-Gen, Italy12Hewlett-Packard 43,118118,397331,800---- 13Texas Instruments38,75612,69034,151Cecil Green / J. Erik Jonsson1st-Gen, UK / 2nd-Gen, Sweden14VMware35,9174,60513,800Edouard Bugnion1st-Gen, Switzerland15Priceline35,5835,2617,000---- 16Automatic Data Processing31,27410,94557,000Henry Taub2nd-Gen, Poland17salesforce.com25,8403,0509,800---- 18Dell25,00356,982111,300---- 19Yahoo!24,3064,98711,700Jerry Yang1st-Gen, Taiwan20Cognizant Technology23,6487,346156,700Francisco D'souza / Kumar Mahadeva1st-Gen, India** / 1st-Gen, Sri Lanka21Adobe Systems20,6404,37311,144---- 22Broadcom 19,7138,00611,300Henry Samueli2nd-Gen, Poland23Intuit19,3934,1538,500---- 24LinkedIn 19,3579723,458Konstantin Guericke / Jean-Luc Vaillant1st-Gen, Germany / 1st-Gen, France25Symantec 16,9166,83920,500---- Total Founded by 1st or 2nd Gen Immigrants$1,590,800$507,5161,151,835
122,300 
51,474 
0 
50,000 
100,000 
150,000 
# of Job Openings 
Requiring a Bachelor's 
Degree in Computer 
Science 
# of Graduates w/ 
Bachelors Degree in 
Computer Science 
Number of People, per Year 
Source: Microsoft analysis (published in 2013) based on Bureau of Labor Statistics data. 
Projected Average Annual # of Graduates w/ Bachelors Degree in Computer Science vs. # of Job Openings Requiring a Bachelors Degree in Computer Science, 2010-2020E 
Computer Science Job Opening Forecast = 2.4x # of Computer Science Graduates 
88
USA Sending More Qualified Foreign Students Home Post Graduation - 3.5x Rise in Student & Employment Visa Issuance Gap Over Decade 
0 
100 
200 
300 
400 
500 
600 
2003 
2004 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
Number of Visas Issued (000s) 
Number of Student (F1) vs. Employment (H-1B) Visas Issued per Year, 1992 - 2012 
F1 Student Visa Issued 
H-1B Employment Visa Issued 
~100K Difference 
~350K Difference 
85K 
H-1B Visas Subject to Cap 
Source: U.S. Department of State. 
89
Startups & Big Tech Companies Can’t Hire Enough Engineers 
Street View From Silicon Valley 
Five High-Tech Companies Alone – IBM, Intel, Microsoft, Oracle And Qualcomm – Have Combined 10,000 Current Openings In The United States. 
Image: View outside of Quixey’s office on Castro St. in Mountain View, CA. Picture by Joshua Stanton- Savitz. Data source: Technology CEO letter to the president and lawmakers, 3/13. http://www.scribd.com/doc/130388692/Tech-CEO-letter 
90
Read More @ kpcb.com/insights 
91
APPENDIX 
92
Traditional Industries Being Re-Imagined 
93
U.S. Postal Service Mail Volume Peaked in 2006 Owing to Email Rise… Profitability Plummeted 
Pieces of Mail Delivered (MM) and Net Profit / (Loss) ($MM) of U.S. Postal Service, 1886 - 2012 
Source: Annual Report of the Postmaster General. Data not available for 1914 - 1925. 
($20,000) 
($15,000) 
($10,000) 
($5,000) 
$0 
$5,000 
0 
50,000 
100,000 
150,000 
200,000 
250,000 
1886 
1900 
1914 
1928 
1942 
1956 
1970 
1984 
1998 
2012 
Net Profit / (Loss) ($MM) 
Pieces of Mail Delivered (MM) 
Pieces of Mail (MM) 
Net Profit / (Loss) ($MM) 
94
Relative Impact of Technology on Large Organizations = #2 Concern & Rising Rapidly 
95 
Source: IBM, “Capitalizing on Complexity: Insights from Global CEO Study”, May 2010. Study consisted of face-to-face conversations with over 1,500 CEOs worldwide. Executives were asked to discuss top three external forces that will have the biggest impact on their organizations. 
2004 
2006 
2008 
2010 
Market Factors 
Technological Factors 
Macroeconomic Factors 
People Skills 
Regulatory Concerns 
Globalization 
Environmental Issues 
Socioeconomic Factors 
Geopolitical Factors 
84% 
67% 
48% 
56% 
42% 
44% 
48% 
39% 
39% 
41% 
35% 
38% 
37% 
33% 
25% 
21% 
% of CEOs Who Thought The Following External Factors Would Have The Biggest Impact on Their Organizations…
Financial Services - Context 
• 
600MM+ credit cards in use in USA, average American carries 3-4 credit cards in addition to check cards / loyalty cards / coupons / cash in wallet. 
• 
17% average credit card borrowing rate vs. 1.8% 10-Year US Treasury bond yield*. 
• 
16B paper bills sent per year in USA. 
• 
4.3B bills paid by paper check per year in USA. 
Source: *Credit Card #s per Federal Reserve Bank of Boston, Credit Card interest rate per Indexcreditcards, 10-year Treasury yield are 5/13 averages, per Dept. of Treasury. Bill data per Fiserv. 
96
Emerging Financial Services Metrics 
97 
Company 
Gross Volume 
Y/Y Growth 
# Users 
$15B+ 
Gross Payment Volume Processed to Date 
~3x Y/Y 
4MM+ 
Merchants 
$1.8B+ 
Loans Issued to Date 
~3x Y/Y 
137K+ 
Loans Funded to Date 
$500MM+ 
Gross Payment Volume of bills Per Year 
~17x Y/Y 
8MM+ 
Registered Users 
18MM+ Cumulative Transactions 
~5x Y/Y 
11MM+ 
Bitcoins in Circulation 
$29B+ 
Gross Mobile Payment Volume Per Year 
~2.5x Y/Y 
20MM+ 
Registered Users 
Square Y/Y growth excludes partnerships. Lending Club loans issued to date as of 5/25/2013. Bitcoins data as of 5/25/2013, per Blockchain. Source: Square, LendingClub, Check, Blockchain.info, JP Morgan Chase.
Education - Context… 
• 
$1.1T+ annual spending on education in USA, $460B+ = post-secondary, cost of going to college up +2x (inflation adjusted) over 30 years. 
• 
$914B** student loans outstanding ($25K per graduating student), bigger than credit card ($672B) & auto loans ($750B). 
• 
Student loans up 8x over ten years. 
Source: **Federal Reserve Bank of New York. Programme for International Student Assessment (PISA). 
98
Online Education Growing Rapidly = 32% of Students Taking at Least One Online Course, 2011 
99 
0% 
5% 
10% 
15% 
20% 
25% 
30% 
35% 
0 
1 
2 
3 
4 
5 
6 
7 
8 
Fall 
2002 
Fall 
2003 
Fall 
2004 
Fall 
2005 
Fall 
2006 
Fall 
2007 
Fall 
2008 
Fall 
2009 
Fall 
2010 
Fall 
2011 
% of Total Enrollment 
Online Students (MM) 
Students Taking at Least One Online Course 
Online Enrollment as a % of Total Enrollment 
US Online Enrollment in Degree-Granting Postsecondary Institutions & % of Total Enrollment, 2002 - 2011 
Source: Changing Course: 10 Years of Tracking Online Education in the United States. Babson Survey Research Group 1/13.
Online Education = Quickly Becoming More Accepted 
100 
Academic Leaders’ Perceptions of Learning Outcomes 
in Online Education Compared to face-to-face 
Source: Changing Course: 10 Years of Tracking Online Education in the United States. Babson Survey Research Group and the College Board, 1/13. 
0% 
20% 
40% 
60% 
80% 
100% 
2003 
2004 
2006 
2009 
2010 
2011 
2012 
Inferior & Somewhat Inferior 
Same 
Superior & Somewhat Superior 
77% of academic leaders at over 2,800 US colleges perceive online education as the same or superior as compared to face-to-face education
0 
2 
4 
6 
8 
10 
9/12 
11/12 
1/13 
3/13 
(MM) 
Students 
Course Enrollment 
35% 
21% 
28% 
16% 
North America 
Asia 
Europe 
Other 
101 
Source: The Open University 3/13, & Coursera Company Data, 4/13. 
0 
20 
40 
60 
6/08 
3/09 
1/10 
11/10 
9/11 
7/12 
Downloads (MM) 
iTunes U 
Open University Downloads, 6/08 – 3/13 
Coursera 
Users & Course Enrollment, 9/12 – 3/13 
25% 
16% 
13% 
46% 
United States 
China 
UK 
Other 
iTunes U Open University Downloads, by Region 
Coursera Users, by Region 
Education Being Democratized = Fast Global MOOC (Massively Open Online Course) User Growth
Healthcare – Context… 
• 
$2.6T+ annual spend on healthcare in USA, 18% of GDP in 2010, up from 5% in 1960, and 2x OECD average. 
• 
~100MM Americans (30%) of Americans considered obese in 2012, up from 15% in 1990. 
• 
$147B estimated medical costs associated with obesity in 2008, up from $79B in 1998. 
102 
Source: American Heart Association, Center for Medicare & Medicaid Services, 2012, OECD.
103 
Right Story, Great Reporting…Perhaps, Right Time 
When we debate health care policy, we seem to jump right to the issue of who should pay the bills, blowing past what should be the first question: Why exactly are the bills so high? 
- Steven Brill, Time, March 2013
Re-Imagination is Alive & Well 
104
Re-Imagination of Basic Business Process… 
105 
Building / Funding KickStarter Online / Social Distribution / Real-Time Progress 
Logistics JD.com (360buy) At Your Door Same-Day Delivery / Real- Time Tracking / Last Mile on Bikes 
Manufacturing 
MakerBot 
3-D Prototyping / Printing 
Education 
Codecademy 
Accessible by Anyone, Anywhere, Anytime 
Housing 
Airbnb 
Turn Privately-Owned Properties into Hotel Experience 
Transportation Uber On-Demand Transportation
Re-Imagination of Asset-Heavy Products / Services… 
106 
Music (Spotify) Pay for Access / Instant On-Demand Streaming on Internet-Enabled Devices 
Video (Netflix) On-Demand / Instant Access Anywhere 
Textbooks 
(Chegg) 
Pay For Usage Rights During Semester 
Wallet 
(Square) 
Smartphone is the New Wallet 
Employment 
(oDesk / eLance) 
Workforce as a Service (WaaS) / On-Demand / Global 
Store Fronts (Zaarly) Anyone Can Open / Beautifully Designed
Re-Imagination of R&D… 
107 
Minted 
• 
85K designs submitted 
• 
4MM monthly visitors 
Quirky 
• 
87K designs submitted 
• 
360K registered users 
99Designs 
• 
228K designers 
• 
216K contests 
Source: Company data.
Re-Imagination of “Learning Tools” = Twitter / YouTube / Google Docs / Google / WordPress 
108 
Company 
2012 Rank 
2009 Rank 
Twitter 
1 
1 
YouTube 
2 
3 
Google Docs* 
3 
5 
Google Search 
4 
8 
WordPress 
5 
6 
Dropbox 
6 
71 
Skype 
7 
11 
Powerpoint 
8 
13 
Facebook 
9 
31 
Wikipedia 
10 
17 
Moodle 
11 
14 
Evernote 
12 
27 
Slideshare 
13 
7 
Prezi 
14 
28 
Blogger / BlogSpot 
15 
14 
Source: Centre for Learning & Performance Technology (C4LPT) Top 100 Tools For Learning 2012. 
C4LPT Ranking of Top Learning Tools 
• 
582 learning professionals worldwide were asked to provide their top 10 tools used for learning in 2012 / 2009 
• 
‘Learning tool’ is defined as any tool that you could use to create or deliver learning content/solutions for others, or a tool you use for your own personal learning 
• 
The 2012 survey compiled data from 582 learning professionals worldwide (55% working in education & 45% in non- educational organizations
109 
Global Market Share of Personal Computing Platforms by Operating System Shipments, 1975 – 2012 
Other 
TRS-80 
Android 
Commodore 
Atari 
Amiga 
Apple 
WinTel 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
1975 
1977 
1979 
1981 
1983 
1985 
1987 
1989 
1991 
1993 
1995 
1997 
1999 
2001 
2003 
2005 
2007 
2009 
2011 
Market Share of Personal Computing Platforms by Operating Systems (%) 
Source: Asymco.com (as of 2011), Public Filings, Morgan Stanley Research, Gartner for 2012 data. 
Re-Imagination of Computing Operating Systems - iOS + Android = 60% Share vs. 35% for Windows 
1983 Wintel - 25% 
1998 – 2005 Wintel – 96% 
2012 Wintel – 35%
USA, Inc. Report / Presentation Can Be Found at www.kpcb.com/insights 
110
0 
20 
40 
60 
80 
100 
120 
140 
160 
1978 
1980 
1982 
1984 
1986 
1988 
1990 
1992 
1994 
1996 
1998 
2000 
2002 
2004 
2006 
2008 
2010 
2012 
Consumer Confidence Index (1985=100) 
Consumer Confidence = At Five-Year Highs, Though Still Well Below 30-Year Average 
The Conference Board Consumer Confidence Index, 1978 – 2013 YTD 
Note: Index started in 1967 / benchmarked to 1985=100. The Index is calculated each month on the basis of a household survey of consumers' opinions on current conditions and future expectations of the economy. Source: The Conference Board, 5/13. 
35 Year Average CCI = 91.5 
2/09 Trough CCI = 25.3 
4/13 CCI = 68.1 
111
Consumers Less Concerned About Employment, More Concerned About Rising Prices 
112 
Source: comScore surveys, 4/13. 
Percent of USA Respondents Citing Their One Most Important Issue, 4/09 – 4/13 
46% 
40% 
42% 
50% 
42% 
44% 
45% 
36% 
27% 
37% 
38% 
31% 
26% 
33% 
34% 
31% 
33% 
28% 
32% 
32% 
29% 
33% 
30% 
29% 
42% 
54% 
37% 
37% 
43% 
48% 
44% 
45% 
47% 
45% 
4/09 
7/09 
10/09 
1/10 
4/10 
7/10 
10/10 
1/11 
4/11 
7/11 
10/11 
1/12 
4/12 
7/12 
10/12 
1/13 
4/13 
Unemployment / 
Job Security 
Rising 
Prices 
Financial 
Markets 
Real Estate / Home 
Values 
Q. 
Based on your current situation, which one of the following economic conditions most concerns you?
Stock Markets = Often Leading Indicators of Economic Activity 
Stock / Commodity Markets Performance (% Change From 1/93), 1/93 – 5/13 
Note: All values are indexed to 1 (100%) on Jan 1, 1993. Data as of 5/24/13. 
Source: FactSet. 
113 
0% 
100% 
200% 
300% 
400% 
500% 
600% 
700% 
800% 
1993 
1994 
1995 
1996 
1997 
1998 
1999 
2000 
2001 
2002 
2003 
2004 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
Index Value (1/1/1993 = 100%) 
S&P 500 
NASDAQ 
China Shanghai Composite 
MSCI Europe 
Oil 
Gold
$0 
$2 
$4 
$6 
$8 
$10 
$12 
$14 
$16 
0% 
10% 
20% 
30% 
40% 
50% 
1901 
1911 
1921 
1931 
1941 
1951 
1961 
1971 
1981 
1991 
2001 
2011 
Real GDP (in Trillions of 2005 Dollars) 
Revenue & Expenses as % of GDP 
Revenue as % of GDP 
(Left Axis) 
Expenses as % of GDP 
(Left Axis) 
Real GDP (Right Axis) 
USA Inc. Revenue & Expenses as % of GDP, 1901 – 2012 
Source: 1910 – 1930 per Census Bureau, 1940-2012 per White House OMB. Real GDP adjusted for inflation, in 2005 dollars. 
Biggest Gap Between Revenue & Expenses in USA History Outside of World War I & II 
114 
USA, Inc. – Biggest Gap Between Revenue & Expenses in USA History Outside of World War I & II
Where Your Tax Dollars Go – Entitlements = 59% 
59% 
19% 
16% 
6% 
0% 
20% 
40% 
60% 
80% 
100% 
Entitlements 
Defense 
Other* 
Interest 
% of USA Federal Government Spending, 2012 
Note: Federal entitlement expenses include Social Security, Medicare and Medicaid. 
Source: White House OMB. 
115
USA Social Security + Medicare + Medicaid + Interest Payments Should Exceed Federal Revenue Within 12 Years, 35 Years Sooner than 1999 Forecast, per CBO 
Federal Social Security + Medicare + Medicaid + Interest Payments vs. Revenue as % of GDP, 1980 – 2042E 
0% 
10% 
20% 
30% 
40% 
1980 
1990 
2000 
2010 
2020E 
2030E 
2040E 
% of GDP 
Revenue 
Federal Social Security + Medicare + 
Medicaid + Net Interest Payments 
Source: Congressional Budget Office (CBO) Long-Term Budget Outlook (6/12). Data in our chart is based on CBO’s ‘alternative fiscal scenario’ forecast, which assumes a continuation of today’s underlying fiscal policy. Note that CBO also maintains an ‘extended-baseline’ scenario, which adheres closely to current law. The alternative fiscal scenario deviates from CBO’s baseline because it incorporates some policy changes that are widely expected to occur and that policymakers have regularly made in the past. 
116
117 
The information offered in this presentation speaks to industry trends in general, and should not be construed as providing any particular recommendations or analysis for any specific company that is mentioned in this presentation. KPCB is a venture capital firm that owns significant equity positions in certain of the companies referenced in this presentation. 
Disclosure

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#ReportOfTheReportByMeier

  • 1. INTERNET TRENDS D11 CONFERENCE 5 / 29 / 2013 Mary Meeker / Liang Wu
  • 2. Outline • Key Internet Trends – Growth Continues • Re-Imagination – Being Re-Imagined & Uploaded • Mobile – Aggressive Momentum • Computing – Yet Another Platform Change… • Lots to Learn from China – Volume + Innovation • Most Enabled Entrepreneurs Ever? • So, You Want to Be a Public Company? • High-Skilled Immigration – Perspective • Appendix – Re-Imagination is Alive & Well – Traditional Industries Being Re-Imagined – USA, Inc. 2
  • 3. KEY INTERNET TRENDS – GROWTH CONTINUES 3
  • 4. Note: *All data (except China) as of 6/12, 2.4B global Internet users and 8% Y/Y growth rate based on the latest available data. China Internet user data as of 12/12, per CNNIC. Source: United Nations / International Telecommunications Union, internetworldstats.com. 2.4B Global Internet Users in 2012* – 8% Y/Y Growth*, Driven by Emerging Markets 4 RankCountry2008-2012 Internet User Adds (MMs) 2012 Internet Users (MMs)Y/Y GrowthPopulation Penetration1China26456410%42% 2India8813726113Indonesia395558234Iran3542205555Russia33706496Nigeria314815307Philippines283432358Brazil27886459Mexico194293710USA1824437811Argentina1728576812Egypt1730113813Colombia1425395414Turkey1335174715Vietnam1231735Top 156541,47315%34% World9022,4068%34%
  • 5. 6% 14% 42% 26% 12% 23% 10% 43% 22% 3% 0% 10% 20% 30% 40% 50% Print Radio TV Internet Mobile % of Total Media Consumption Time or Advertising Spending Time Spent Ad Spend % of Time Spent in Media vs. % of Advertising Spending, USA 2012 ~$20B+ Opportunity in USA Material Upside for Mobile Ad Spend vs. Mobile Usage Note: *Internet advertising reached $37B in USA in 2012 per IAB, Mobile advertising reached $4B per eMarketer. Print includes newspaper and magazine. $20B opportunity calculated assuming Internet and Mobile ad spend share equal their respective time spent share. Source: Time spent and ad spend share data based on eMarketer (adjusted to exclude outdoors / classified media spend), 12/12. Internet Ad = $37B* Mobile Ad = $4B* 5
  • 6. 80% of Top Ten Global Internet Properties ‘Made in USA’… 81% of Users Outside America Top 10 Internet Properties by Global Monthly Unique Visitors, 2/13 Source: comScore Global, 2/13. 6 0 200 400 600 800 1,000 1,200 Baidu.com Tencent Glam Media Apple Amazon.com Wikipedia Yahoo! Facebook Microsoft Google Monthly Unique Visitors (MMs) USA Users International Users
  • 7. Global Smartphone Operating Systems ‘Made in USA’… 88% Share from 5% Six Years Ago 2005 2012 0% 20% 40% 60% 80% 100% Market Share of Smartphone OS Other OS iOS Android Windows Phone BlackBerry OS Linux Nokia Symbian Global Smartphone Operating System Market Share (by Units Shipped), 2005 vs. 2012 Source: 2005 data per Gartner, 2012 data per IDC. 7
  • 8. RE-IMAGINATION - BEING RE-IMAGINED & UPLOADED @ AN ACCELERATING PACE 8
  • 9. Long Ago, People Danced @ Concerts, Now They Video / Click / Share / Tweet… 1990s 9 2010s Source: Left image – 123RF.com. Right image – amadarose.co.uk.
  • 10. Today = You Can Run, But You Can’t Hide Source: Quote – Joe Louis (American heavyweight boxer), 1946. Left image – Peter Steiner, cartoonbank.com, The New Yorker, 1993. Right image – Tumblr user cachorro no computador. 10 2013 On the Internet, everybody knows you’re a dog. 1993 On the Internet, nobody knows you’re a dog.
  • 11. World’s Content is Increasingly Findable + Shared + Tagged - Digital Info Created + Shared up 9x in Five Years 0 2 4 6 8 2005 2007 2009 2011 2013E 2015E Digital Information Created & Shared (zettabytes) Amount of global digital information created & shared – from documents to pictures to tweets – grew 9x in five years to nearly 2 zettabytes* in 2011, per IDC. Note: * 1 zettabyte = 1 trillion gigabytes. Source: IDC report “Extracting Value from Chaos” 6/11. Global Digital Information Created & Shared, 2005 – 2015E 11
  • 12. Media + Data Uploading + Sharing from Mobiles = Ramping Fast & Still Early Stage Explosive Growth, But Still Early Stage Ramping Very Fast Emerging Emerging Source: Far right Illustration – Eric Prommelt. 12
  • 14. Photos = 500MM+ Uploaded & Shared Per Day, Growth Accelerating, on Trend to Rise 2x Y/Y… 0 100 200 300 400 500 600 2005 2006 2007 2008 2009 2010 2011 2012 2013YTD # of Photos Uploaded & Shared per Day (MM) Flickr Snapchat Instagram Facebook Daily Number of Photos Uploaded & Shared on Select Platforms, 2005-2013YTD Source: KPCB estimates based on publicly disclosed company data. 14
  • 15. Short-Term Sharing Exploding – Snapchat Growth From Content That Disappears, Up >2x in 2 Months 0 20 40 60 80 100 120 140 160 5/12 10/12 12/12 2/13 3/13 4/13 # of Photos Shared per Day (MM) Snapchat Daily Number of ‘Snaps’ 5/12 – 4/13 Choose How Long Your ‘Snap’ Lives 15 Source: Snapchat.
  • 17. Video = 100 Hours Per Minute Uploaded to YouTube, Up from ~Nada Six Years Ago 0 20 40 60 80 100 120 6/07 1/09 5/09 3/10 11/10 5/11 5/12 5/13 Hours of Video Uploaded per Minute YouTube Hours of Video Uploaded per Minute, 6/07 – 5/13 17 Source: YouTube.
  • 18. Video (Short-Form + Persistent) = Ramping Fast Dropcam ($149 ASP) More Video Uploaded per Minute Than YouTube Twitter Vine 6 Second Videos 2x M/M Growth 18 Vine iOS App Monthly Active Users (MAUs) as % of Total USA iPhone MAUs, 1/13-4/13 0% 2% 4% 6% 8% 1/13 2/13 3/13 4/13 % Share of USA iPhone Monthly Active Users Source: Onavo, Dropcam.
  • 19. Opt-In Video – ‘Big Brother’ Meets Big Mother? 19 30% of Dropcam viewers used Talk Back to interact over past 2 weeks. When I am on the road, I still join my husband in singing bedtime lullabies using Dropcam, a Wi-Fi video monitoring camera that streams to my phone and computer. – Randi Zuckerberg Parents Can See & Talk With Children While Away From Home Source: Dropcam,5/13. Mashable, 4/13
  • 21. Sound = Emerging as Voice Comes Back to Phones… SoundCloud 11 Hours of Sound Uploaded per Minute Tencent WeChat 400MM+ Users, 4x Y/Y 21 Source: SoundCloud, Tencent.
  • 23. Win-Win-Win Sharing = Growing Quickly – You Help Me, I Help You, We Help Others 23 Waze • 48MM Users, +2x Y/Y • 1B+ Miles Driven per Month w/ Waze Open Jawbone UP Per Day… • Billions of Steps • 700K+ Hours of Sleep • 5x App Interactions per User Yelp • 102MM Users, +43% Y/Y • 39MM User-Generated Reviews, +42% Y/Y Source: Company data.
  • 24. Fitness Data on Mobile + Wearable Devices = ~2x Month-on-Month Growth 24 0 10 20 30 40 50 60 10/12 11/12 12/12 1/13 2/13 3/13 4/13 # of API Calls (MM) MyFitnessPal - # of API Calls*, 10/12 – 4/13 Note: *API calls are data request from fitness devices (such as Jawbone UP) and GPS-enabled activity tracking apps (such as Endomondo / Runtastic) that partner with MyFitnessPal. Source: MyFitnessPal.
  • 25. Health Outcomes – Behavior (at 40%) is Biggest Driver of Premature Death 40% 30% 15% 5% 10% Behavioral Patterns* Genetic Composition Social Circumstances Environmental Exposure Health Care USA Proportional Contribution to Premature Death, 2007 *Smoking: 44%, Obesity & Inactivity 37%, Alcohol 9%, Other 10%. Source: “We Can Do Better — Improving the Health of the American People” - The New England Journal of Medicine, 2007. 25
  • 27. Which of the Following Social Media Do You Use? 27 0% 20% 40% 60% 80% 100% Foursquare Tumblr Instagram MySpace Pinterest LinkedIn Google+ Twitter YouTube Facebook 2012 2011 Social Media – Facebook Leads, YouTube + Twitter + Google+ + Pinterest + Instagram + Tumblr Rising Fast Source: Frank N. Magid Associates, “Facebook Fatigue - Fact or Fiction?”, March 2013. Based on a study of 2K social media users aged 12-64 who were asked “Which of the Following Social Media Do You Use?” 2011 Pinterest and Instagram data from 9/12 / 4/12.
  • 28. Americans = Sharing Underachievers… 0% 10% 20% 30% 40% 50% 60% 70% % of Respondents Indicating They Share ‘Everything’ or ‘Most Things’ Online, 5/13* World Average = 24% Source: Ipsos OTX. *Survey was published on May 14, 2013, the underlying data derived from an online survey (weighted sample size of 12,000 across 24 countries) conducted between January 1-18, 2013. Survey question is “describe how much you share online (including status updates, feelings, photos, videos, links, etc.)” 15% 28
  • 29. Unprecedented Transparency in Time of Tremendous Global Uncertainty… Ramp in Always-On Connected Global Citizens • 1.1B+ global active Facebook users…68% on mobiles…60% log in daily…with average 200+ friends… 350MM photos uploaded daily…* • It’s hard to hide - ‘truth’ can be a photo or video / click–send away. • ‘Clean, well-lighted place to do business?’ ‘People are basically good?’ • Perhaps the world is on cusp of being safer than ever? • There are lots of sacrifices. This is new terrain. • Only time will tell how all this plays out… * Source: Facebook, 5/13. 29
  • 30. MOBILE – AGGRESSIVE MOMENTUM 30
  • 31. Smartphones = Extraordinary Attributes - Connected + Excited + Curious / Interested + Productive Source: IDC, 3/13. Facebook-sponsored research asked smartphone owners how an array of social and communication activities on their phones made them feel. Most owners use ~7.4 social and communications apps on their phones. Responses are indexed above. 31 0 2 4 6 8 Relative Sentiment Index (10 = Strongest, 0 = Weakest) USA Smartphone User Relative Sentiment Index (10 = Strongest, 0 = Weakest), 3/13 When Asked How Social and Communication Activities on Smartphones Made You Feel
  • 32. Mobile Traffic as % of Global Internet Traffic = Growing 1.5x per Year & Likely to Maintain Trajectory or Accelerate 0% 5% 10% 15% 20% 25% 30% 12/08 12/09 12/10 12/11 12/12 12/13 12/14 % of Internet Traffic Global Mobile Traffic as % of Total Internet Traffic, 12/08 – 5/13 (with Trendline Projection to 5/15E) 0.9% in 5/09 2.4% in 5/10 15% in 5/13 Source: StatCounter Global Stats, 5/13. Note that PC-based Internet data bolstered by streaming. 32 6% in 5/11 10% in 5/12 Trendline E E
  • 33. China – Mobile Internet Access Surpassed PC, Q2:12 0% 20% 40% 60% 80% 100% 6/07 12/07 6/08 12/08 6/09 12/09 6/10 12/10 6/11 12/11 6/12 12/12 % of Total Internet Users in China via Desktop PC via Mobile Phone 28% 71% 75% 96% % of Chinese Internet Users Accessing the Web via Desktop PCs vs. via Mobile Phones, 6/07 – 12/12 Source: CNNIC, 1/13. 33
  • 34. 1/11 3/11 5/11 7/11 9/11 11/11 1/12 3/12 5/12 7/12 9/12 11/12 1/13 3/13 NHN Search Query (Indexed) PC Query Mobile Query S. Korea – Mobile Search Queries Surpassed PC, Q4:12 Source: NHN Corporate Presentation, as of 5/13. 34 NHN Korea Search Query Trend (Indexed), PC vs. Mobile, 1/11 – 3/13
  • 35. 0% 10% 20% 30% 40% 50% 1/11 4/11 7/11 10/11 1/12 4/12 7/12 10/12 1/13 Groupon North America Transactions Completed on Mobile (%) % of Groupon North America Transactions Completed on Mobile, 1/11 – 3/13 Groupon N. America – 45% of Transactions on Mobile, Up from <15% Two Years Ago 35 Source: Groupon, as of 3/13. 14% 45%
  • 36. Facebook – Mobile Has Helped Drive Users & Revenue, Q1 Growth = Revenue +43% Y/Y, Mobile Users +54% (to 68%), ARPU + 15% Q2:11 Q3:11 Q4:11 Q1:12 Q2:12 Q3:12 Q4:12 Q1:13 Ad Revenue ($MM) $776 $798 $943 $872 $992 $1,086 $1,329 $1,245 Y/Y Growth 83% 77% 44% 37% 28% 36% 41% 43% % from Mobile -- -- -- -- -- 14% 23% 30% Mobile Active Users (MAUs) (MM) 325 376 432 488 543 604 680 751 Y/Y Growth 110% 92% 76% 69% 67% 61% 57% 54% % of Total MAUs 44% 47% 51% 54% 57% 60% 64% 68% Annualized Ad ARPU ($) $4.37 $4.15 $4.59 $4.00 $4.28 $4.43 $5.15 $4.60 Y/Y Growth 18% 19% 1% 1% (2%) 7% 12% 15% Q/Q Growth 11% (5%) 11% (13%) 7% 4% 16% (11%) Source: Facebook. 36
  • 37. Facebook = Rising Mobile ARPU Has Offset Declining Desktop ARPU, So Far 0 $2 $4 $6 3/11 6/11 9/11 12/11 3/12 6/12 9/12 12/12 3/13 Annualized Ad ARPU ($) Desktop Ad ARPU Mobile Ad ARPU Overall Ad ARPU Facebook Annualized Ad ARPU, Desktop vs. Mobile, 3/11-3/13 Source: Facebook. 37
  • 38. COMPUTING – YET ANOTHER PLATFORM CHANGE… 38
  • 39. We Just Began to Figure Out Smartphones… 39
  • 40. Note: *Japan data per Morgan Stanley Research estimate. Source: Informa. 2013E Global Smartphone Stats: Subscribers = 1,492MM Penetration = 21% Growth = 31% Smartphone Subscriber Growth = Remains Rapid 1.5B Subscribers, 31% Growth, 21% Penetration in 2013E 40 RankCountry2013E Smartphone Subs (MM) Smartphone as % of Total SubsSmartphone Sub Y/Y GrowthRankCountry2013E Smartphone Subs (MM) Smartphone as % of Total SubsSmartphone Sub Y/Y Growth1China35429%31%16Spain2033%14% 2USA219582817Philippines1918343Japan*94761518Canada1963214Brazil70232819Thailand1821305India6765220Turkey1724306UK43532221Argentina1525377Korea38671822Malaysia1535198Indonesia36113423South Africa1420269France33462724Netherlands12582710Germany32292925Taiwan12376011Russia30123826Poland11202512Mexico21194327Iran101040 13Saudi Arabia21383628Egypt10103414Italy21232529Sweden9601615Australia20602730Hong Kong85931
  • 41. Smartphone Usage = Still Early Stage With Tremendous (3-4x) Upside 0 1,000 2,000 3,000 4,000 5,000 6,000 Smartphone Mobile Phone Global Users (MM) Global Smartphone vs. Mobile Phone Users, 2013E Source: Morgan Stanley Research estimates. Note: One user may have multiple devices - actual number of actual smartphone + mobile phone devices in use (subscription numbers) may be higher than user numbers. 1.5B Smartphone Users 5B+ Mobile Phone Users 41
  • 42. 55MM Units Apple Growing Rapidly (1.4x Share Gain)… Samsung Up 7x Over ~2 Years 22% 29% 49% Q4:12 42 16% 4% 80% Q1:10 Apple Samsung Other 219MM Units Source: IDC, Morgan Stanley Research. Data as of 4/13. Global Smartphone Unit Market Share
  • 43. …Then Along Came Tablets… 43
  • 44. 0 10,000 20,000 30,000 40,000 50,000 60,000 0 1 2 3 4 5 6 7 8 9 10 11 12 Global Unit Shipments (000) Quarters After Launch iPad iPhone 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 0 Global Unit Shipments (000) iPad iPhone First 12 Quarters Cumulative Unit Shipments, iPhone vs. iPad Source: Apple, as of CQ1:13 (12 quarters post iPad launch). Launch Dates: iPhone (6/29/07), iPad (4/3/10). Tablet Growth = More Rapid than Smartphones, iPad = ~3x iPhone Growth 44
  • 45. Tablet Shipments = Surpassed Desktop PCs & Notebooks in Q4:12, < 3 Years from Intro Global PC (Desktop / Notebook) and Tablet Shipments by Quarter Q1:95 – Q1:13 Note: Notebook PCs include Netbooks. Source: Katy Huberty, Ehud Gelblum, Morgan Stanley Research. Gartner. Data as of 4/13. 0 10 20 30 40 50 60 Q1:95 Q1:97 Q1:99 Q1:01 Q1:03 Q1:05 Q1:07 Q1:09 Q1:11 Q1:13 Global Units Shipped (MMs) Desktop PCs Notebook PCs Tablets 45
  • 46. Demand for Large-Screen Computing Devices is Robust, But Mix Favors Tablets, Not Notebooks & Desktops Global PC (Desktop / Notebook) and Tablet Shipments by Quarter Q1:1995 – Q1:2013 Note: Notebook PCs include Netbooks. Source: Katy Huberty, Ehud Gelblum, Morgan Stanley Research. Gartner. Data and Estimates as of 4/13. 0 20 40 60 80 100 120 140 160 1Q95 1Q97 1Q99 1Q01 1Q03 1Q05 1Q07 1Q09 1Q11 1Q13 Global Units Shipped (MMs) Desktop PCs Notebook PCs Tablets 46
  • 47. Top Vendors Largely Same in Desktop & Notebook Cycles – Very Different in Tablet (& Smartphone) Cycles % Share Compaq 13% Dell 11% HP 8% IBM 7% NEC 4% Others 57% % Share HP 19% Acer 17% Dell 12% Lenovo 10% ASUS 8% Others 34% % Share Apple 51% Samsung 13% Amazon 8% ASUS 5% Lenovo 1% Others 20% Desktop PC Market Share 2000 Notebook PC Market Share 2010 Tablet Market Share 2012 Note: Notebook PCs include Netbooks. Source: Morgan Stanley Research. Gartner. Data as of 4/13. 47 % Share Samsung 30% Apple 19% Sony 5% ZTE 5% BlackBerry 5% Others 37% Smartphone Market Share 2012
  • 48. An Unusual Pattern… In Two Computing Cycles… 1) Smartphones 2) Tablets …Entering a Third Cycle… 3) Wearables / Drivables / Flyables / Scannables 48
  • 49. Image Source: Computersciencelab.com, Wikipedia, IBM, Apple, Google, NTT docomo, Google, Jawbone, Pebble. Technology Cycles Have Tended to Last Ten Years Technology Cycles – Still Early Cycle on Smartphones + Tablets, Now Wearables Coming on Strong, Faster than Typical 10-Year Cycle Mainframe Computing 1960s Personal Computing 1980s Desktop Internet Computing 1990s Mobile Internet Computing 2000s Mini Computing 1970s Wearable / Everywhere Computing 2014+ Others? 49
  • 50. Note: PC installed base reached 100MM in 1993, cellphone / Internet users reached 1B in 2002 / 2005 respectively; Source: ITU, Morgan Stanley Research. New Major Technology Cycles = Often Support 10x More Users & Devices, Driven by Lower Price + Improved Functionality 1 10 100 1,000 10,000 100,000 1960 1970 1980 1990 2000 2010 2020 Devices / Users (MM in Log Scale) 1MM+ Units 100MM+ Units 10B+ Units??? 10MM+ Units Computing Growth Drivers Over Time, 1960 – 2020E 1B+ Units / Users 50
  • 52. Mobile Users Reach to Phone ~150x a Day… Could be Hands-Free with Wearables 14 3 3 5 6 8 8 9 12 13 18 22 23 0 5 10 15 20 25 Other Search Web Calendar News & Alerts Alarm Camera Social Media Gaming Music Checking Time Voice Call Messaging # of Times Typical User Checks Phone per Day Source: TomiAhonen Almanac 2013, LINK. ‘Other’ includes voicemail, charging and miscellaneous activities. We cross-checked Tomi’s analysis to gain context. Our references include: 1) Motorola Mobility / Google (consumers interact with their phones more than 100x per day, mid-2012); 2) Leading 3G Carrier with Operations in Europe & Asia (smartphone users interact with mobiles ~150x per day); 3) IDC (51 blended average of social sessions per smartphone user per day in USA, 3/13…excluded services like checking time, alarm and calendar events, web browsing, gaming, using camera, listening to music, searching, using maps, charging and other activities that require checking the phone) and 4) other third parties, including app providers. 52
  • 53. Hands-Free Always-On Environment -Aware Connected Attention- Getting Development Platform Sensor-Enabled Wearable Attributes • GPS • Accelerometer • Compass • Camera • Microphone • Other Sensors • Wi-Fi • 3G / 4G • Bluetooth • NFC • Low power consumption • Instant wake • Background working / sensing • Less distracting when receiving alerts / reminders / messages • 3rd party apps • API partners • Accessories • Voice / gesture control 53 Source: MIT, KPCB.
  • 54. Some People Laugh at Wearables… 54 Source: Saturday Night Live, 5/13. And ‘SNL’ Does Rule… ;)
  • 55. …Some People Laughed at PC & Internet 55 There is no reason anyone would want a computer in their home. - Ken Olsen (Founder) Digital Equipment 1977 May 1999
  • 57. A Car or a Computer on Four Wheels? 57
  • 58. Pandora Usage – Car / TV / Appliance Usage (~13% Now) to Likely Surpass PC (21%) Usage in 2 Years 0% 20% 40% 60% 80% 100% 4/09 10/09 4/10 10/10 4/11 10/11 4/12 10/12 4/13 Share of Total Listening Hours (%) Other* (Car / TV, etc.) PC Mobile + Tablet Share of Pandora Quarterly Listening Hours, PC vs. Mobile + Tablet vs. Other*, 4/09 – 4/13** 58 Source: Pandora. Note that *listening share data for other non-mobile / non-PC devices (car / TV, etc) are KPCB estimates. **Pandora fiscal year ends Jan 31, so FQ4:13 ended Jan 31, 2013.
  • 60. It’s a Bird, It’s a Plane, It’s a Mini-Drone… Use Cases of Low-Cost Drones 60 Agriculture GPS-Enabled Photos Help Pinpoint Potential Crop Damage Early On Sports / Entertainment Unique Angle of View Provides Insights for Training + Broadcast Audience Public Safety / Disaster Relief* Providing Aerial Video Coverage / First-Aid / Other Supplies in Challenging Conditions Source: Left image – Shutterstock; Middle image – Dronereport.net; *Right image – Drone carrying cameras + other sensors being deployed during search & rescue mission of 7.0-magnitude earthquake in Lushan, China (4/13).
  • 61. Scannables – Codes / Tags + Cameras / Sensors 61
  • 62. QR Codes = Scan & Be Scanned to Get Stuff… 62 SCAN Quick Scan w/ Smartphone For Info on Nutrition / Product / Price… BE SCANNED Smartphone-Generated Codes For Boarding Pass / Ticket / Payment / Rewards…
  • 63. China - Follow UK Embassy Weibo Account by Scanning QR Code Outside Embassy in Beijing 63
  • 64. QR Code Scanning = Up 4x Y/Y in China, Offline Businesses Driving Online Connections 0 2 4 6 8 10 3/12 3/13 China Monthly QR Codes Scanned (MMs) Payment Information (Nutrition Info, Business Card Exchange...) Promotions (Billboard, Advertising…) Passcode (Coupons, Rewards, Tickets, Check-Ins...) 42% 33% China Monthly QR Codes Scanned by Use Case, 3/12 vs. 3/13 Note: * March 2012 use case breakdown not available. Source: Imageco, China QR Code Market Study, 2013. We believe data are understated. 64 2MM* 9MM 22% 3%
  • 65. 65 Tencent WeChat (400MM+ Users, +4X Y/Y, China) – Mobile Communication + Local Commerce via QR Codes Businesses… Use QR code + communication functions to manage customer acquisition and relationships. SMBs can send offers / take online orders, provide customer support via WeChat. 0 100 200 300 400 3/11 6/11 9/13 12/11 3/12 6/12 9/12 12/12 3/13 Registered Users (MM) Tencent WeChat Registered Users, 3/11-3/13 Consumers… In addition to connecting w/ friends via voice / text / pictures, WeChat users can scan QR codes of merchants to stay connected and enroll in rewards programs + receive coupons. Source: User growth per Tencent and Morgan Stanley estimates.
  • 66. LOTS TO LEARN FROM CHINA – VOLUME + INNOVATION 66
  • 67. 0 50 100 150 200 250 1/11 3/11 5/11 7/11 9/11 11/11 1/12 3/12 5/12 7/12 9/12 11/12 1/13 Active iOS and Android Devices (MM) China USA Active iOS and Android Devices, USA vs. China (MM), 1/11 – 2/13 China – iOS + Android Users Surpassed USA, Q1:13 67 Source: Flurry Analytics.
  • 68. 6% 14% 42% 26% 12% 11% 5% 29% 33% 22% 0% 10% 20% 30% 40% 50% Print Radio TV Internet Mobile % of Total Media Consumption Time USA China % of Time Spent in Media, USA vs. China, 2012 China Leads USA in Mobile + Internet Time Spent vs. TV = China @ 55% vs. 38% in USA Source: USA media time spent share data based on eMarketer (adjusted to exclude classified and outdoors) as of 12/12, China media time spent data per Miaozhen Systems’ (a leading 3rd party ad tech platform) survey of 35,750 samples as of 12/12. 68
  • 69. Alibaba – Gross Merchandise Volume Surpassed Amazon.com + eBay, Q4:12 69 $0 $50 $100 $150 $200 $0 $50 $100 $150 $200 1995 1997 1999 2001 2003 2005 2007 2009 2011 Alibaba / Taobao GMV ($B) Amazon.com + eBay GMV ($B) Amazon.com eBay Alibaba / Taobao Gross Merchandise Value, 1995 – 2012 Amazon.com + eBay vs. Alibaba / Taobao Source: Company data.
  • 70. JD.com (360buy) – Same Day Delivery with Real-Time Item Tracking on Map / Mobile…Often on Bicycle Free* Same-Day Delivery in 25+ Cities in China / Customer Can Track Package Location on Map / Mobile Devices and Contact Delivery Person in Real Time 70 Note: *For orders > $8.
  • 71. Taxi Apps* – China – Push to Talk to Driver / Bid Extra to Increase Chance of Getting Car on Your Terms 71 Push to Talk Say current location and where you’re going. Your voice message will be delivered instantly to all nearby available taxis Bid to Win Increase your chance of hailing a cab during peak hours by offering extras tips up front (in addition to regular fare) Real Time Tracking View your taxi’s location in real-time, push to talk to the driver directly to coordinate pick-up *Source: Left image - Yao Yao Zhao Che; Center image – Di Di Da Che; Right image – Kuai Di Da Che.
  • 72. Sina Weibo – 530MM+ Users (+2x Y/Y) Help Push For Social Change…$100MM Revenue Run Rate, Up From $0 Y/Y 72 $0 $40 $80 $120 0 200 400 600 4/11 6/11 8/11 12/11 3/12 6/12 9/12 12/12 3/13 Annualized Revenue Run Rate ($MM) Registered Users (MM) Registered Users Annualized Revenue Run Rate Sina Weibo Registered Users & Annualized Revenue Run Rate, 4/11-3/13 Notable Events / Movements Helped by Sina Weibo Beijing Air Quality Campaign – Sina Weibo users’ UGC photos / polls / reposts / suggestions helped drive government adoption of daily monitoring of air quality Real-Time Self- Organized Emergency Relief – Through Weibo, volunteers coordinated to pick up stranded travelers at Beijing airport during torrential downpour in 7/12 User / revenue source: Sina, Morgan Stanley Research.
  • 73. 27% 16% 33% 15% 2% 19% 16% 6% 8% 2% 27% 16% 33% 15% 2% 19% 16% 6% 8% 2% Percent of Global GDP, 1820 – 2012, USA vs. Europe vs. China vs. India vs. Latin America 0% 10% 20% 30% 40% % of Global GDP USA Europe China India Latin America 27% 16% 33% 15% 2% 19% 16% 6% 8% 2% GDP = China Share Gains vs. Europe & USA are Epic Source: Angus Maddison, University of Groningen, OECD, data post 1980 based on IMF data (GDP adjusted for purchasing power parity). 73
  • 74. MOST ENABLED ENTREPRENEURS EVER? ZERO -> 1 MILLION USERS IN RECORD TIME(S) 74
  • 75. Selective Formative Events of Past 20 Years September, 2001 USA Terrorist Attacks – Destabilized sense of security Rise of China as Global Super Power – Altered global competition Global Financial Crisis, 2008+ – Destabilized financial security High Unemployment Levels – Destabilized career optimism Potential Fiscal Debt Challenges – Rise in need to depend on selves Rise of Cheap / Available Computing – 24x7 global access to loads of stuff including shared goods Rise of New ‘Geek’ Entrepreneur Heroes – Jobs + Sergey / Larry + Zuck… Rise in Social Connectivity – Ability to find / create / share / provide + get feedback Rise in Value of Social / Virtual vs. Financial + Physical Currency Is This Generation Different? 75
  • 76. Turning Passion Into Businesses…On an Epic Internet Palette Art / Creativity Georg Petschnigg / Fiftythree Books Otis Chandler / Goodreads Sports David Finocchio / BleacherReport Home Decoration Adi Tatarko + Alon Cohen / Houzz 76 Music Daniel Ek / Spotify Sound Alex Ljung + Eric Wahlforss / SoundCloud News & Politics Chris Altchek + Jake Horowitz / PolicyMic Product Design Ben Kaufman Quirky Design / Inspiration Ben Silbermann Pinterest
  • 77. SO, YOU WANT TO BE A PUBLIC COMPANY? 77
  • 78. Internet IPO Standout – LinkedIn… Registered Users = 218MM in Q1, +35% Y/Y; High Gross Margins (87%) 65% 70% 75% 80% 85% 90% 0 50 100 150 200 250 Q1:08 Q1:09 Q1:10 Q1:11 Q1:12 Q1:13 Gross Margins (%) Registered Members (MM) LinkedIn Registered Members and Gross Margins, Q1:08 – Q1:13 Registered Members Gross Margin Source: LinkedIn. Data as of 5/27/2013. 78
  • 79. …Internet IPO Standout – LinkedIn Averaged 7% Revenue / 83% EBITDA Upside Since IPO, Shares +305% $0 $25 $50 $75 $100 $125 $150 $175 $200 $225 5/11 9/11 1/12 5/12 9/12 1/13 5/13 LinkedIn Share Daily Closing Price, 5/11-5/13 8/11 – Q2 Revenue $121MM, +124% Y/Y, 14% above consensus EBITDA $5MM, 5x consensus 2/12 – Q4 Revenue $168MM, +105% Y/Y, 5% above consensus EBITDA $34MM, 62% above consensus 5/12 – Q1 Revenue $188MM, +101% Y/Y, 5% above consensus EBITDA $38MM, 31% above consensus 11/11 – Follow-on offering @ $71 per share, Raised $714MM 11/11 – Q3 Revenue $140MM, +129% Y/Y, 10% above consensus EBITDA $12MM, 2x consensus Source: Yahoo Finance, Bloomberg, FactSet. Data as of 5/17/13. 79 5/11 – IPO @ $45 Raised $353MM 8/12 – Q2 Revenue $228MM, +89% Y/Y, 6% above consensus EBITDA $50MM, 15% above consensus 11/12 – Q3 Revenue $252MM, +81% Y/Y, 3% above consensus EBITDA $56MM, 16% above consensus 2/13 – Q4 Revenue $304MM, +81% Y/Y, 8% above consensus EBITDA $79MM, 25% above consensus 5/13 – Q1 Revenue $325MM, +72% Y/Y, 2% above consensus EBITDA $83MM, 16% above consensus
  • 80. Full lifetime data for all companies not available. Company (Years of Data) as follows: Amazon (19), eBay (17), Facebook (6), Tencent (12), Google (14), Apple (37 for revenue, 26 for others). Operating expenses exclude one-time, non-recurring charges and include depreciation, amortization, stock-based compensation. Data for eBay includes Paypal. eBay users are active members of eBay marketplace. Data for Google includes DoubleClick (back to 1996). Google gross margin based on revenue net of TAC. Google user data per ComScore. Market cap. figures as of 5/21/2013. Capital expenditures for Facebook include capital leases. Apple user figures based on estimated installed base of Mac, iPad, iPhone, iPod units assuming a 4- year replacement cycle for Macs, 3-year for iPads, 2-year for iPhones and iPods. Figures are not de-duplicated. Source: Public filings, FactSet, Morgan Stanley Research, Yahoo! Finance, ComScore. Financial Dynamics of Internet Leaders 80 eCommerce Communication Search Hardware Amazon eBay Facebook Tencent Google Apple Years Since Founding 19 18 9 15 15 37 People 91K 32K 5K 24K 54K 80K Users 209MM 116MM 1.1B 798MM 1.2B 500MM+ Cumulative Operating Expense $50B $42B $5B $5B $63B $87B R&D $15B $7B $2B $2B $26B $21B Capital Expenditures $9B $6B $3B $2B $20B $30B Revenue $246B $79B $12B $20B $153B $695B Gross Margin (%) 27% 69% 72% 56% 72% 37% Free Cash Flow $12B $19B $1B $7B $53B $138B Market Capitalization $122B $71B $62B $73B $301B $415B
  • 81. Market Value = Google + Amazon + eBay + Tencent + Priceline + Yahoo! + Yahoo! Japan + Salesforce.com + LinkedIn Gain Y/Y… Apple + Baidu Fall 81 2013 market value data as of 5/20/2013. Source: FactSet, Google Finance, Morgan Stanley Research. RankCompanyRegion2013 Market Value ($B)2012 Revenue ($MM) 1AppleUSA$416$155,9712GoogleUSA31149,9583AmazonUSA12761,0934eBayUSA7614,0285TencentChina746,9576FacebookUSA735,0897PricelineUSA425,2618BaiduChina333,5409Yahoo!USA304,98710Yahoo! JapanJapan293,30411Salesforce.comUSA283,05012LinkedInUSA2297213RakutenJapan175,55814NetflixUSA143,60915Liberty InteractiveUSA1210,05416NHNKorea122,12117YandexRussia1092618TripadvisorUSA976319NeteaseChina81,30120VerisignUSA787421Mail.ruRussia668222MercadolibreArgentina637423GrouponUSA52,33424NexonKorea51,35925AsosUK4899Total$1,375$345,064
  • 83. Immigration in America & The Growing Shortage of High-Skilled Workers Report / Presentation Can Be Found at www.kpcb.com/insights 83
  • 84. Why Did We Publish a Report on High-Skilled Immigration? • America is the global leader in the technology industry. • Immigrants (often with STEM* degrees) have been (and are) especially important to the vibrancy of tech companies. • America has a shortage of high-skilled STEM workers and our tech leaders believe it's constraining their ability to compete and grow jobs in America. • Government policy helps send many qualified foreign high-skilled workers home and constrains those that can come to America. • Global environment for recruiting high-skilled STEM workers is likely to get much more competitive. • Potential for immigration reform in America is very real and the future direction will likely be determined this year. • This is a big issue for the technology industry – we encourage you to read / share / opine on the report – it can be found at kpcb.com/insights 84 *Note: STEM = Science / Technology / Engineering / Mathematics.
  • 85. 0.9% 15% 11% 9% 15% 13% 16% 5% 15% 0% 20% 40% 60% 80% 100% Native Americans Immigrants or Descendants of Immigrants German Irish English Other European African American* Hispanic Asian Other / Unclassified USA Population by Ancestry, 2010 Census 3 Million 306 Million Note: *African-American total includes those who came as slaves and not as voluntary immigrants. Other includes North America (Canada), Australia, New Zealand, and those who have more than one ethnicity reported. Source: Census Bureau, 2010 data. 99% Of Americans Are Immigrants Or Descendants Of Immigrants 85
  • 86. 270MM U.S. Born 87% of Total Population 4MM, 1% 19MM, 6% 6MM, 2% 11MM, 4% 40MM Immigrants 13% Legal Immigrants (High-Skilled) Legal Immigrants (Family-Based) Legal Immigrants (Refugees & Other) Undocumented Immigrants Total USA Population = 310MM Note: Number of undocumented immigrants currently residing in USA is an estimate by PEW Hispanic Center based on Census data. Precise breakdown of legal immigrants currently residing in USA by type of admission is not available and is an estimate based on Census data as well as Department of Homeland Security immigrant admission data from 1986 to 2010. Source: Census Bureau, PEW, DHS. U.S. Population at a Glance, U.S. Born vs. Immigrants by Type of Admission, 2010 High-Skilled Immigrants Are Only 1% Of Total U.S. Population 86
  • 87. Founders / Co-Founders of Top 25 U.S. Public Tech Companies, Ranked by Market Capitalization 60% of Top 25 Tech Companies Founded By 1st & 2nd Generation Americans = 1.2MM Employees, 2012 *Note that while Andy Grove (from Hungary) is not a co-founder of Intel, he joined as COO on the day it was incorporated. **Francisco D’souza is a person of Indian origin born in Kenya. Source: FactSet as of 3/13; “The ‘New American’ Fortune 500”, a report by the Partnership for a New American Economy; “American Made, The Impact of Immigrant Founders & Professionals on U.S. Corporations” 87 RankCompanyMkt Cap ($MM)LTM Rev ($MM)Employees1st or 2nd Gen Immigrant Founder / Co-FounderGeneration1Apple$416,622$164,34676,100Steve Jobs2nd-Gen, Syria2Google268,44549,95853,861Sergey Brin1st-Gen, Russia3IBM239,530104,507434,246Herman Hollerith2nd-Gen, Germany4Microsoft 234,82872,76494,000---- 5Oracle 172,04437,230115,000Larry Ellison / Bob Miner2nd-Gen, Russia / 2nd-Gen, Iran6Amazon.com119,01161,09388,400Jeff Bezos2nd-Gen, Cuba7Cisco 116,90447,25266,639---- 8Intel 105,72153,341105,000--*-- 9Ebay65,35714,02831,500Pierre Omidyar1st-Gen, France10Facebook63,4725,0894,619Eduardo Saverin1st-Gen, Brazil11EMC53,34721,71460,000Roger Marino2nd-Gen, Italy12Hewlett-Packard 43,118118,397331,800---- 13Texas Instruments38,75612,69034,151Cecil Green / J. Erik Jonsson1st-Gen, UK / 2nd-Gen, Sweden14VMware35,9174,60513,800Edouard Bugnion1st-Gen, Switzerland15Priceline35,5835,2617,000---- 16Automatic Data Processing31,27410,94557,000Henry Taub2nd-Gen, Poland17salesforce.com25,8403,0509,800---- 18Dell25,00356,982111,300---- 19Yahoo!24,3064,98711,700Jerry Yang1st-Gen, Taiwan20Cognizant Technology23,6487,346156,700Francisco D'souza / Kumar Mahadeva1st-Gen, India** / 1st-Gen, Sri Lanka21Adobe Systems20,6404,37311,144---- 22Broadcom 19,7138,00611,300Henry Samueli2nd-Gen, Poland23Intuit19,3934,1538,500---- 24LinkedIn 19,3579723,458Konstantin Guericke / Jean-Luc Vaillant1st-Gen, Germany / 1st-Gen, France25Symantec 16,9166,83920,500---- Total Founded by 1st or 2nd Gen Immigrants$1,590,800$507,5161,151,835
  • 88. 122,300 51,474 0 50,000 100,000 150,000 # of Job Openings Requiring a Bachelor's Degree in Computer Science # of Graduates w/ Bachelors Degree in Computer Science Number of People, per Year Source: Microsoft analysis (published in 2013) based on Bureau of Labor Statistics data. Projected Average Annual # of Graduates w/ Bachelors Degree in Computer Science vs. # of Job Openings Requiring a Bachelors Degree in Computer Science, 2010-2020E Computer Science Job Opening Forecast = 2.4x # of Computer Science Graduates 88
  • 89. USA Sending More Qualified Foreign Students Home Post Graduation - 3.5x Rise in Student & Employment Visa Issuance Gap Over Decade 0 100 200 300 400 500 600 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Number of Visas Issued (000s) Number of Student (F1) vs. Employment (H-1B) Visas Issued per Year, 1992 - 2012 F1 Student Visa Issued H-1B Employment Visa Issued ~100K Difference ~350K Difference 85K H-1B Visas Subject to Cap Source: U.S. Department of State. 89
  • 90. Startups & Big Tech Companies Can’t Hire Enough Engineers Street View From Silicon Valley Five High-Tech Companies Alone – IBM, Intel, Microsoft, Oracle And Qualcomm – Have Combined 10,000 Current Openings In The United States. Image: View outside of Quixey’s office on Castro St. in Mountain View, CA. Picture by Joshua Stanton- Savitz. Data source: Technology CEO letter to the president and lawmakers, 3/13. http://www.scribd.com/doc/130388692/Tech-CEO-letter 90
  • 91. Read More @ kpcb.com/insights 91
  • 94. U.S. Postal Service Mail Volume Peaked in 2006 Owing to Email Rise… Profitability Plummeted Pieces of Mail Delivered (MM) and Net Profit / (Loss) ($MM) of U.S. Postal Service, 1886 - 2012 Source: Annual Report of the Postmaster General. Data not available for 1914 - 1925. ($20,000) ($15,000) ($10,000) ($5,000) $0 $5,000 0 50,000 100,000 150,000 200,000 250,000 1886 1900 1914 1928 1942 1956 1970 1984 1998 2012 Net Profit / (Loss) ($MM) Pieces of Mail Delivered (MM) Pieces of Mail (MM) Net Profit / (Loss) ($MM) 94
  • 95. Relative Impact of Technology on Large Organizations = #2 Concern & Rising Rapidly 95 Source: IBM, “Capitalizing on Complexity: Insights from Global CEO Study”, May 2010. Study consisted of face-to-face conversations with over 1,500 CEOs worldwide. Executives were asked to discuss top three external forces that will have the biggest impact on their organizations. 2004 2006 2008 2010 Market Factors Technological Factors Macroeconomic Factors People Skills Regulatory Concerns Globalization Environmental Issues Socioeconomic Factors Geopolitical Factors 84% 67% 48% 56% 42% 44% 48% 39% 39% 41% 35% 38% 37% 33% 25% 21% % of CEOs Who Thought The Following External Factors Would Have The Biggest Impact on Their Organizations…
  • 96. Financial Services - Context • 600MM+ credit cards in use in USA, average American carries 3-4 credit cards in addition to check cards / loyalty cards / coupons / cash in wallet. • 17% average credit card borrowing rate vs. 1.8% 10-Year US Treasury bond yield*. • 16B paper bills sent per year in USA. • 4.3B bills paid by paper check per year in USA. Source: *Credit Card #s per Federal Reserve Bank of Boston, Credit Card interest rate per Indexcreditcards, 10-year Treasury yield are 5/13 averages, per Dept. of Treasury. Bill data per Fiserv. 96
  • 97. Emerging Financial Services Metrics 97 Company Gross Volume Y/Y Growth # Users $15B+ Gross Payment Volume Processed to Date ~3x Y/Y 4MM+ Merchants $1.8B+ Loans Issued to Date ~3x Y/Y 137K+ Loans Funded to Date $500MM+ Gross Payment Volume of bills Per Year ~17x Y/Y 8MM+ Registered Users 18MM+ Cumulative Transactions ~5x Y/Y 11MM+ Bitcoins in Circulation $29B+ Gross Mobile Payment Volume Per Year ~2.5x Y/Y 20MM+ Registered Users Square Y/Y growth excludes partnerships. Lending Club loans issued to date as of 5/25/2013. Bitcoins data as of 5/25/2013, per Blockchain. Source: Square, LendingClub, Check, Blockchain.info, JP Morgan Chase.
  • 98. Education - Context… • $1.1T+ annual spending on education in USA, $460B+ = post-secondary, cost of going to college up +2x (inflation adjusted) over 30 years. • $914B** student loans outstanding ($25K per graduating student), bigger than credit card ($672B) & auto loans ($750B). • Student loans up 8x over ten years. Source: **Federal Reserve Bank of New York. Programme for International Student Assessment (PISA). 98
  • 99. Online Education Growing Rapidly = 32% of Students Taking at Least One Online Course, 2011 99 0% 5% 10% 15% 20% 25% 30% 35% 0 1 2 3 4 5 6 7 8 Fall 2002 Fall 2003 Fall 2004 Fall 2005 Fall 2006 Fall 2007 Fall 2008 Fall 2009 Fall 2010 Fall 2011 % of Total Enrollment Online Students (MM) Students Taking at Least One Online Course Online Enrollment as a % of Total Enrollment US Online Enrollment in Degree-Granting Postsecondary Institutions & % of Total Enrollment, 2002 - 2011 Source: Changing Course: 10 Years of Tracking Online Education in the United States. Babson Survey Research Group 1/13.
  • 100. Online Education = Quickly Becoming More Accepted 100 Academic Leaders’ Perceptions of Learning Outcomes in Online Education Compared to face-to-face Source: Changing Course: 10 Years of Tracking Online Education in the United States. Babson Survey Research Group and the College Board, 1/13. 0% 20% 40% 60% 80% 100% 2003 2004 2006 2009 2010 2011 2012 Inferior & Somewhat Inferior Same Superior & Somewhat Superior 77% of academic leaders at over 2,800 US colleges perceive online education as the same or superior as compared to face-to-face education
  • 101. 0 2 4 6 8 10 9/12 11/12 1/13 3/13 (MM) Students Course Enrollment 35% 21% 28% 16% North America Asia Europe Other 101 Source: The Open University 3/13, & Coursera Company Data, 4/13. 0 20 40 60 6/08 3/09 1/10 11/10 9/11 7/12 Downloads (MM) iTunes U Open University Downloads, 6/08 – 3/13 Coursera Users & Course Enrollment, 9/12 – 3/13 25% 16% 13% 46% United States China UK Other iTunes U Open University Downloads, by Region Coursera Users, by Region Education Being Democratized = Fast Global MOOC (Massively Open Online Course) User Growth
  • 102. Healthcare – Context… • $2.6T+ annual spend on healthcare in USA, 18% of GDP in 2010, up from 5% in 1960, and 2x OECD average. • ~100MM Americans (30%) of Americans considered obese in 2012, up from 15% in 1990. • $147B estimated medical costs associated with obesity in 2008, up from $79B in 1998. 102 Source: American Heart Association, Center for Medicare & Medicaid Services, 2012, OECD.
  • 103. 103 Right Story, Great Reporting…Perhaps, Right Time When we debate health care policy, we seem to jump right to the issue of who should pay the bills, blowing past what should be the first question: Why exactly are the bills so high? - Steven Brill, Time, March 2013
  • 104. Re-Imagination is Alive & Well 104
  • 105. Re-Imagination of Basic Business Process… 105 Building / Funding KickStarter Online / Social Distribution / Real-Time Progress Logistics JD.com (360buy) At Your Door Same-Day Delivery / Real- Time Tracking / Last Mile on Bikes Manufacturing MakerBot 3-D Prototyping / Printing Education Codecademy Accessible by Anyone, Anywhere, Anytime Housing Airbnb Turn Privately-Owned Properties into Hotel Experience Transportation Uber On-Demand Transportation
  • 106. Re-Imagination of Asset-Heavy Products / Services… 106 Music (Spotify) Pay for Access / Instant On-Demand Streaming on Internet-Enabled Devices Video (Netflix) On-Demand / Instant Access Anywhere Textbooks (Chegg) Pay For Usage Rights During Semester Wallet (Square) Smartphone is the New Wallet Employment (oDesk / eLance) Workforce as a Service (WaaS) / On-Demand / Global Store Fronts (Zaarly) Anyone Can Open / Beautifully Designed
  • 107. Re-Imagination of R&D… 107 Minted • 85K designs submitted • 4MM monthly visitors Quirky • 87K designs submitted • 360K registered users 99Designs • 228K designers • 216K contests Source: Company data.
  • 108. Re-Imagination of “Learning Tools” = Twitter / YouTube / Google Docs / Google / WordPress 108 Company 2012 Rank 2009 Rank Twitter 1 1 YouTube 2 3 Google Docs* 3 5 Google Search 4 8 WordPress 5 6 Dropbox 6 71 Skype 7 11 Powerpoint 8 13 Facebook 9 31 Wikipedia 10 17 Moodle 11 14 Evernote 12 27 Slideshare 13 7 Prezi 14 28 Blogger / BlogSpot 15 14 Source: Centre for Learning & Performance Technology (C4LPT) Top 100 Tools For Learning 2012. C4LPT Ranking of Top Learning Tools • 582 learning professionals worldwide were asked to provide their top 10 tools used for learning in 2012 / 2009 • ‘Learning tool’ is defined as any tool that you could use to create or deliver learning content/solutions for others, or a tool you use for your own personal learning • The 2012 survey compiled data from 582 learning professionals worldwide (55% working in education & 45% in non- educational organizations
  • 109. 109 Global Market Share of Personal Computing Platforms by Operating System Shipments, 1975 – 2012 Other TRS-80 Android Commodore Atari Amiga Apple WinTel 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1975 1977 1979 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 Market Share of Personal Computing Platforms by Operating Systems (%) Source: Asymco.com (as of 2011), Public Filings, Morgan Stanley Research, Gartner for 2012 data. Re-Imagination of Computing Operating Systems - iOS + Android = 60% Share vs. 35% for Windows 1983 Wintel - 25% 1998 – 2005 Wintel – 96% 2012 Wintel – 35%
  • 110. USA, Inc. Report / Presentation Can Be Found at www.kpcb.com/insights 110
  • 111. 0 20 40 60 80 100 120 140 160 1978 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 Consumer Confidence Index (1985=100) Consumer Confidence = At Five-Year Highs, Though Still Well Below 30-Year Average The Conference Board Consumer Confidence Index, 1978 – 2013 YTD Note: Index started in 1967 / benchmarked to 1985=100. The Index is calculated each month on the basis of a household survey of consumers' opinions on current conditions and future expectations of the economy. Source: The Conference Board, 5/13. 35 Year Average CCI = 91.5 2/09 Trough CCI = 25.3 4/13 CCI = 68.1 111
  • 112. Consumers Less Concerned About Employment, More Concerned About Rising Prices 112 Source: comScore surveys, 4/13. Percent of USA Respondents Citing Their One Most Important Issue, 4/09 – 4/13 46% 40% 42% 50% 42% 44% 45% 36% 27% 37% 38% 31% 26% 33% 34% 31% 33% 28% 32% 32% 29% 33% 30% 29% 42% 54% 37% 37% 43% 48% 44% 45% 47% 45% 4/09 7/09 10/09 1/10 4/10 7/10 10/10 1/11 4/11 7/11 10/11 1/12 4/12 7/12 10/12 1/13 4/13 Unemployment / Job Security Rising Prices Financial Markets Real Estate / Home Values Q. Based on your current situation, which one of the following economic conditions most concerns you?
  • 113. Stock Markets = Often Leading Indicators of Economic Activity Stock / Commodity Markets Performance (% Change From 1/93), 1/93 – 5/13 Note: All values are indexed to 1 (100%) on Jan 1, 1993. Data as of 5/24/13. Source: FactSet. 113 0% 100% 200% 300% 400% 500% 600% 700% 800% 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Index Value (1/1/1993 = 100%) S&P 500 NASDAQ China Shanghai Composite MSCI Europe Oil Gold
  • 114. $0 $2 $4 $6 $8 $10 $12 $14 $16 0% 10% 20% 30% 40% 50% 1901 1911 1921 1931 1941 1951 1961 1971 1981 1991 2001 2011 Real GDP (in Trillions of 2005 Dollars) Revenue & Expenses as % of GDP Revenue as % of GDP (Left Axis) Expenses as % of GDP (Left Axis) Real GDP (Right Axis) USA Inc. Revenue & Expenses as % of GDP, 1901 – 2012 Source: 1910 – 1930 per Census Bureau, 1940-2012 per White House OMB. Real GDP adjusted for inflation, in 2005 dollars. Biggest Gap Between Revenue & Expenses in USA History Outside of World War I & II 114 USA, Inc. – Biggest Gap Between Revenue & Expenses in USA History Outside of World War I & II
  • 115. Where Your Tax Dollars Go – Entitlements = 59% 59% 19% 16% 6% 0% 20% 40% 60% 80% 100% Entitlements Defense Other* Interest % of USA Federal Government Spending, 2012 Note: Federal entitlement expenses include Social Security, Medicare and Medicaid. Source: White House OMB. 115
  • 116. USA Social Security + Medicare + Medicaid + Interest Payments Should Exceed Federal Revenue Within 12 Years, 35 Years Sooner than 1999 Forecast, per CBO Federal Social Security + Medicare + Medicaid + Interest Payments vs. Revenue as % of GDP, 1980 – 2042E 0% 10% 20% 30% 40% 1980 1990 2000 2010 2020E 2030E 2040E % of GDP Revenue Federal Social Security + Medicare + Medicaid + Net Interest Payments Source: Congressional Budget Office (CBO) Long-Term Budget Outlook (6/12). Data in our chart is based on CBO’s ‘alternative fiscal scenario’ forecast, which assumes a continuation of today’s underlying fiscal policy. Note that CBO also maintains an ‘extended-baseline’ scenario, which adheres closely to current law. The alternative fiscal scenario deviates from CBO’s baseline because it incorporates some policy changes that are widely expected to occur and that policymakers have regularly made in the past. 116
  • 117. 117 The information offered in this presentation speaks to industry trends in general, and should not be construed as providing any particular recommendations or analysis for any specific company that is mentioned in this presentation. KPCB is a venture capital firm that owns significant equity positions in certain of the companies referenced in this presentation. Disclosure