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Enterprise - a mind of its own : Article in Sampada - July edition

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Enterprise - a mind of its own : Article in Sampada - July edition

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An enterprise is only as good as the people that make it!
Read to understand how can you work on the mind of your enterprise, from Kalindi Kale's article in MCCIA's monthly magazine - Sampada: July 2019

An enterprise is only as good as the people that make it!
Read to understand how can you work on the mind of your enterprise, from Kalindi Kale's article in MCCIA's monthly magazine - Sampada: July 2019

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Enterprise - a mind of its own : Article in Sampada - July edition

  1. 1. : Owb¡ 201938 www.youtube.com/user/punemccia Dr. Kalindi Kale It also means a person's ability I think and reason. Scholars have also defined mind as not one, but as a set of cognitive faculties like imagination, perception, thinking, judgment andmemory to the consciousness.Afew more words can be added as descriptors of the mind, like philosophy, spirit, psychology, thought, judgment, values and ideals, problem solving, knowledge, subjectivity, nature, character, disposition, choice, subconscious, mentality, intuition, gray m a t t e r , g e n i u s , r e a s o n i n g , understanding, wit, creativity, ingenuity, wisdom- well the list go on. While reflecting on the connect between the mind of entrepreneur and the mind of enterprise we could ask several questions starting from ● When and how does an enterprise get these descriptors? What is 'mind'? The dictionary meaning says it is the element of a person that enables them to be aware of the world and their experiences, to think and to feel; the faculty of consciousness and thought. The reason behind getting into the definitions and the words associated with mind is to primarily get inklingabout the connectedness of the mind of entrepreneur with the mind of enterprise. ● What is mind of an enterprise? ● How is the mind of enterprise connected with the mind of the entrepreneur? ● Why is it necessary to have mindfulness about the mind of enterprise? Strictly going by definition, an enterprise is a legal entity formed by a group of individuals to engage in and operate a business. Going by that alone, an enterprise is a formless, shapeless, colorless, virtual, abstract entity. However, when one thinks of any specific organization, words that are used to describe a person come to the mind. Benevolent, stingy, caring, aggressive, robust, diverse, fun, individualistic, tribe, opportunistic, risk averse, stringent could be some of the ways in which people see the organizations. An enterprise is only as good as the people that make it. The e x h i l a r a t i n g j o u r n e y o f a n enterprise,from an abstract entity to a definite character and a persona is exhilarating. ● How is the mind of enterprise connected with the mind of the entrepreneur? It is almost like a parent and a child relation between the entrepreneur and an enterprise. While a child may have ● What is mind of an enterprise? ● What influences/motivates the mind of an enterprise? Enterprise- a mind of its own
  2. 2. 39: Owb¡ 2019 www.youtube.com/user/punemccia some inherent characteristics, in the initial part of its lifecycle, the child is a reflection of its parent. Similarly, in the initial phase of its lifecycle, an enterprise is a reflection of the entrepreneur. The strengths and the weakness of the entrepreneur are the strengths and weakness of the enterprise as well. An apple does not fall too far away from the tree. Here is a 'but'……. an apple does not fall too far away from the tree, but if the wind is too strong, if it falls in the rapid flowing river on the banks of which the tree stands, the apple would fall far away from the tree. As the child starts gathering experiences of its own, it starts developing its own preferences of behavior patterns. This is somewhat the case of an enterprise as well. So often we have heard people saying, “This is not the organization that we worked with earlier, and lot has changed in the organization that we cannot relate to.” How does an organization go through such a radical transformation? These changes in the organizations' persona can be by design or by default. If the changes are by design and well thought there it is okay. If the transformations are by default, the factors could be external or internal to the organization. Sometimes in the frenzy of market, socio-economic, political, technological changes, the organizations may tend to lose their original characteristics and assume new one. Over the period more and more people from diverse backgrounds join the bandwagon. These people may come and go, but they do leave a footprint of their characteristics on the organization. Collectively, over the period the organization adopts a different demeanor. Having said that let me also say that while an apple may drift away from the tree, an apple would still remain an apple. It does not become a different fruit. It is in its DNA that comes from the tree. Time, tide and the number of people that may come and go have not been able to alter the DNA of several organizations that we see around us. There are numerous examples that may be quoted here, it is really hard to pick. With great difficulty, I could pick three o r g a n i z a t i o n s t h a t c a n b e representative through time and place. These organizations have a starkly different persona. Founded in 1858, almost a century before independence, the Tata group a 161 year old organization, over 120 business and subsidiaries, over seven lac employees, besides India presence in Europe, North America, Asia Pacific, China, Middle East, seven Chairmen later still has a strong thread of 'Philanthropy' Another non Indian, impressive example that I may quote here is that of Google. The organization started in 1998 in California. In its 20 years of existence, it has reached nearly one lac employees over almost 40 countries, a little less than 250 mergers and acquisitions. Google is driven by a motto to 'do the right thing'. A very Indian example that is relatively recent is Patanjali Ayurved formed in 2006, with 2 lac employees and presence in India and middle east 900 products in of which 300 are medicines, 45 cosmetics, 30 food products, 4700 retail outlets, that jumped leaps and bounds from 185 Cr. turnover in 2010 to 11000 Cr. in 2018, celebrating the 'Indianness'.
  3. 3. : Owb¡ 201940 www.youtube.com/user/punemccia Mindfulness defined: “the quality or state of being conscious or aware of ● Why is it necessary to have mindfulness about the mind of enterprise? ● When and how does an enterprise get these descriptors? I am tempted to apply the theories of motivation to an enterprise as I think of it as a living, throbbing, thriving entity. One of the most popular and well accepted theories is the Maslow's hierarchy of needs. Here is a classic Maslow's hierarchy of needs: ● What influences / motivates the mind of an enterprise? I believe the mind of the enterprise is like mind of a child at its formation. It is p r e t t y m u c h t h e s a m e a s t h e entrepreneur and it tries to copy the characters of its creator. As long as the entrepreneur is connected with each and every member of the organization, the status remains almost the same. I believe that the organization starts getting a mind of its own when the 'connect' between the entrepreneur and the employees starts weakening. Typically, this is seen when the organization starts growing or may be the nature of business is such that employees are working in different geographies or at times virtually. A hierarchy/delegation becomes imperative, an entrepreneur's influence on each additional layer of employees starts diluting. The faiths, values and motives of each additional layer either supplements or substitutesthe descriptors of the entrepreneur. It is a crucial time for an enterprise. Unless a value system, vision & mission is clearly defined and enforced at this stage, the DNA that we were talking about earlier would not get formed. A character or a persona of the enterprise will evolve eventually any way. However, it would be more as a 'default' rather than 'design'. It may or may not; fully or partially; match the mind of the entrepreneur. This is a very popular five layered diagram that depicts what motivates an individual to do several things in its life time. It starts at the bottom of the pyramid with the need of preserving the existence by addressing physiological need. Like the need of an individual to survive, the enterprise too has a struggle to survive in the initial phases. The physiological needs of an enterprise are the top line and the bottom line. After the enterprise has achieved that it moves on to its next need, i.e. the safety need. The safety for an enterprise comes from business continuity and sustenance. Most of the times getting past these two layers is tough for the entrepreneurs. A deliberate effort of defining the DNAand enforcing it seems the last priority at these stages. The first best opportunity that an entrepreneur gets to really instill his/her 'mind' as a DNA of the organization is after getting past these two thresholds. The various ways in which an entrepreneur can do so is through the consciously defined and designed activities within the organization. Here is a representative diagram that would bring a perspective to the thought that we have been talking about : (Table 1) These are three very differently tenured group of businesses having variedareas of works and patterns of success. All three are driven by diverse philosophies. The examples drive home a point that if the DNA of that apple is strong enough, while the apple may still fall away from the tree, it will still not lose its characteristics of being an apple. Table 1
  4. 4. 41: Owb¡ 2019 www.youtube.com/user/punemccia An awareness of what the enterprise represents would give a more cognitive f l e x i b i l i t y. K n o w i n g w h a t t h e organization stands for would help to disengage the entrepreneur from 'automatic pathways' created by the predecessors or fraternity and carve a niche for itself. something”. Mindfulness is a “a mental state achieved by focusing one's awareness on the present moment, while calmly acknowledging and accepting one's feelings, thoughts, and bodily sensations, used as a therapeutic technique. Events. URL: arcsitecture.com; Dr. Kalindi Kale, Continuing from where we left off, here are the next 20 questions that you may ask yourself about the your mind as an entrepreneur that you may want to pass on as a DNA to the enterprise. (SeeTable 2) ------------------------------------------ Mindfulness : An awareness about what the enterprise is? What does it stand for? What do I want to make of it as an entrepreneur benefits the enterprise in multiple ways. ● ReducesAnxiety ● Brings focus Founder ofARCSticture and Buzzroute mail: kalindikale@gmail.com ● Improves Cognition ● Reduce Distractions Awareness about self has a calming effect on entities including the organization. Less emotional reactivity could lead to more calculated decisions with high degree of conviction and sense of purpose. An organization that is mindful about what it stands for is less likely to 'react' emotionally to the stimulus from the external as well as the internal forces. Small setbacks or losses would stop bothering the people in the organization. Next month let us look at some of the hygiene factors that would help not only for operational ease but also for percolating, retaining and benefitting from having a consciously crafted mind of the enterprise. Do you have it in you! 47 If it comes to it, I will choose my values over the opportunity Sr. No. I think………. 1 2 3 4 5 54 If it comes to it I am flexible to adopt based on the changed 45 I want to create/ build something that would leave my footprint behind 46 I want to ceate something that would outlive me 48 If it comes to it I will choose my values over talent 41 I am relentless till I achieve results 50 I am mindful about where I want to go 51 I am confident that I can take people along the path I want to walk 43 I have a deep sense of purpose in what I wish to do 42 I know what motivates me 44 I do realize that money would stop motivating me at a point 49 I am mindful about who I am and where I come from 52 I am sure that I want to take people along the path I want to walk 53 If it comes to it I am willing to flex my thinking in the best interest of my creation 55 I believe that becoming an entrepreneur has a deeper meaning than just my personal flourish 59 Whatever be the difficulty level, I am willing to take efforts to shape my organization that is based on my values circumstances, but some core values cannot be compromised on 57 I have clarity 60 It would not pain me to see my enterprise get a mine of its own 56 An employee can quit but an employer can’t 58 I have confidence of transferring my ingenuity through systems and processes Here is the way you score yourself 1= Note at all; 2= Mostly no; 3=May be; 4= Mostly yes; 5= Very much so Table 2

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