Managed IP VPN

1. Managed IP VPN Service
tw telecom offers a reliable, flexible business class MPLS and
managed data service, with any-to-any connectivity, to locations
across the country. This service offers the same level of privacy and
greater efficiency than point-to-point, legacy ATM or Frame Relay
networks. tw telecom’s Managed IP VPN service is a turnkey
solution with secure connectivity, fully managed CPE routers, on-site
installation and 24x7 support. tw telecom‘s secure and reliable
MPLS network provides a complete managed IP VPN service that
is designed to simplify operations and reduce capital expenditures
without compromising performance or reliability.
LAN Customer
Managed
LAN
Metro
Ethernet 2 x T1s
About
tw telecom tw telecom
Customer
Managed Managed Router Managed Router
LAN
tw telecom
LAN
tw telecom
MPLS Network tw telecom delivers the most
advanced telecommunications
solutions on the market to a
tw telecom
DS3 4 x T1s
tw telecom wide spectrum of businesses
Managed Router Managed Router
LAN and organizations across the
LAN
United States. Since 1993,
we have built a legacy of
success through exceptional
Managed IP VPN provides customers with five optional service classes. This Class of
customer care, remarkable
Service (CoS) feature provides a mechanism for managing traffic in a network by logically
grouping similar traffic profiles, or applications. Each group is defined within its own products and powerful
“Service Class” and Service Level Agreement (SLA), related to end-to-end tolerance
networks. These strengths
specifications based on packet delay, packet loss and jitter. You may choose to utilize
tw telecom’s CoS Policy template or customize your CoS policies based on your own enable us to deliver
unique applications and requirements—you decide with tw telecom‘s Managed
scalable solutions that help
IP VPN service.
customers improve their
business metrics. For
more information, please
visit www.twtelecom.com.

2. Features
Class of Service Standard Service Features Transport Flexible
tw telecom‘s Managed IP VPN Class of tw telecom Managed IP VPN solution Scalable transport options using
Service prioritizes bandwidth across five provides standard service features, such TDM (T1, NxT1, DS3) or Ethernet support
service classes to navigate application as DHCP, CoS and VLAN support, at no standard bandwidths from 1.5 Mbps to
traffic competing for the same network additional cost. 1 Gbps.
resources.
On-Site Installation Proactive Monitoring 24x7x4 Maintenance
tw telecom field technicians perform Should service issues arise tw telecom In the event of a diagnosed hardware
on-site installation and run full test and automatically emails alerts, generates a failure, tw telecom dispatches
turn-up procedures to ensure the proper trouble ticket and begins fault isolation technicians within four hours with
installation of your Managed IP VPN and resolution. a replacement device.
service.
Benefits
Manage Costs Maximize Your IT Resources Reduce Total Cost of Ownership (TCO)
Convert fixed (capital) costs for CPE tw telecom understands businesses have tw telecom’s Managed IP VPN service
devices into more manageable variable limited resources. Our Managed IP VPN reduces network costs for service fees,
costs. Avoid large expenditures by service allows customers to leverage our hardware, transport and IT as much as
eliminating equipment replacement and expertise and cost-saving economies of 25% by leveraging our lower cost structure
technical training. Charges associated scale to redirect resources toward more and economies of scale.
with CPE use are eliminated. strategic business objectives.
tw telecom • 10475 Park Meadows Drive • Littleton • CO 80124
© Copyright 2009. All rights reserved. Printed in the USA. Jan 21, 2009. Item #2251B. Not all products available in all markets. www.twtelecom.com
Please contact your sales person or account executive for more information.