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  1. 1. MOHAMMED JAFAR BIN SAIF Post-Graduate in Science and Information Security with 2 years’ experience in technical Support | +966540048228 |SAUDI ID: 1052459995 | KSA Jeddah, Althager Dist. | Objective A dynamic, goal-oriented post-graduate in Science and Information Security, with a career base as Technical Support Executive, looking for a rewarding career in the IT sectors of Security Analysis, penetration tester and Network Administrator. A skilled and enterprising individual keen to take on challenges in order to learn and grow with the organization. WORK EXPERIENCE EDUCATIONAL QUALIFICATIONS  Master’s Degree in Science and Information Security from Lewis University, Illinois (USA), 2015  Scholarship received for the period February 2012 to May 2015  Achieved a GPA of 3.95/4  Specialization in: o Computer and mobile forensics o Wireshark, Web application, and Nessus Scan o Ethical Hacking, Penetration Testing o Intrusion detection and prevention o Risk Management  Bachelor’s Degree in Art and Humanities in European Languages from King Abdul-Aziz University, Saudi Arabia, 2010  Achieved a GPA of 3/5  Schooling done in Zaid Bin Al-Argam High School, Saudi Arabia, 2006  Achieved aggregate percentage of 92. Customer Service Agent at Mobily Jan 2011 to Sept 2011 Responsibilities:  Attend customer calls and resolve their queries related to network problems, internet connectivity, and similar concerns within the stipulated call-time.  Coordinate with team manager in case of escalated issues and ensure same day resolution.  Handle billing-related queries for prepaid and postpaid customers in both Arabic and English. IT Technical Support at Perfect Way Feb 2008 to Dec 2010 Responsibilities:  Handle customer queries related to issues with website; escalate to manager wherever required.  Administrator to Perfect Way’s online forums; check for viruses, inappropriate verbiage; monitor conversation threads.
  2. 2. TECHNICAL CERTIFICATIONS  Certification in ITIL V3 Foundation – ID: 5558371.20481441  Certification in ISO/IEC 27002 –IS Foundation – ID: 5558371.20493282  Certified Cisco Network Associate Routing and Switching – ID: CSCO12924525  Certified Ethical Hacker Version 9 – ID: ECC86099029053  Certified CompTIA Security Plus – ID: COMP001020947223  AccessData Certified Examiner FTK – ID: UR-fc1p7132e98qw32-3428874  Leadership Certificate.  Project Management Certificate.  Certificate in Ethical Hacking and Cyber Security (Online)  Certificate in Security and Mobile Penetration (online)  Certified Cisco Network Associate Security ( Training)  Microsoft Certified Solutions Expert (Training) SKILLS  Proficiency in Windows, Linux and Macintosh environments  Good working experience in MS Word, MS Excel, and MS PowerPoint  Capacity to efficiently handle tasks both individually and as part of a team  Ready to take initiative and take on opportunities willingly  Good problem-solving ability along with communication and decision-making skills REFERENCES Dr. Ray Klump Professor and chair of Computer Science and Mathematics at Lewis University Tel: +1(815) 836-5711 Email: | Dr. Faisal Abdullah Chair of MIS at Lewis University Tel: +1(815) 836-5109 Email: | Ala Omar Al.Tamimai Executive director at Perfect Way Company Tel: +966 12 26644479 Email: