Personal Information
Entreprise/Lieu de travail
Utrecht Area, Netherlands Netherlands
Profession
Exponent of a new way of thinking
Secteur d’activité
Design
Site Web
www.rvo.nl
À propos
I make intractable problems, tractable, often by reframing them imaginatively. Then, I design solutions that won't create problems elsewhere, now or in the future. Or, at least I try. The solutions often take the form of services. I focus on the system-level structures of a service that give meaning and purpose to the design of lower-level implementations such as UI and processes.
I've spent the last four years in the public sector. I've spent the last 10 years obsessed with the following questions: What are services? Why do they fail? Why do they exist? I'm now writing a book. Never being satisfied is my dogma. Curiosity is my only doctrine. Industrial engineering is my discipline.
Mots-clés
frame creation
framework
industrial design
industrial engineering
internet of things
service design
design thinking
Tout plus
Présentations
(1)J’aime
(8)Service Design for/in Transition - Cameron Tonkinwise & Terry Irwin, Carnegie Mellon University
Service Design Network
•
il y a 8 ans
Designing Health Care for Care - Ryan Armbruster, Harken Health
Service Design Network
•
il y a 8 ans
Transformation Now? Service Design in American Government - Chelsea Mauldin, Public Policy Lab
Service Design Network
•
il y a 8 ans
Space as a Service - Amanda Ramos, Gensler
Service Design Network
•
il y a 8 ans
How to Build Products That Matter With Innovation Accounting
David Bland
•
il y a 9 ans
The Systems Approach to Design
Casey Robertson
•
il y a 9 ans
Destroy the box
jsokohl
•
il y a 13 ans
Personal Information
Entreprise/Lieu de travail
Utrecht Area, Netherlands Netherlands
Profession
Exponent of a new way of thinking
Secteur d’activité
Design
Site Web
www.rvo.nl
À propos
I make intractable problems, tractable, often by reframing them imaginatively. Then, I design solutions that won't create problems elsewhere, now or in the future. Or, at least I try. The solutions often take the form of services. I focus on the system-level structures of a service that give meaning and purpose to the design of lower-level implementations such as UI and processes.
I've spent the last four years in the public sector. I've spent the last 10 years obsessed with the following questions: What are services? Why do they fail? Why do they exist? I'm now writing a book. Never being satisfied is my dogma. Curiosity is my only doctrine. Industrial engineering is my discipline.
Mots-clés
frame creation
framework
industrial design
industrial engineering
internet of things
service design
design thinking
Tout plus