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1. Vision for
Disruption

2. Superior Stakeholder
Satisfaction
Superior stakeholder satisfaction is the
key to winning each dynamic strategic
interaction with competitors.

3. Superior Stakeholder
Satisfaction
The process of developing new
advantages or undermining those of
competitors begins with anan
understanding of how to satisfyunderstanding of how to satisfy
customers.customers.

4. Superior Stakeholder
Satisfaction
By discovering ways to satisfy
customers, the company can identify its
next moves to seize the initiative.

5. Superior Stakeholder
Satisfaction
But customers are not the only
stakeholders that must be satisfied. ByBy
empowering employeesempowering employees, the company
can gain the internal motivation and
vision needed to carry out those moves.

6. Superior Stakeholder
Satisfaction
But customers are not the only
stakeholders that must be satisfied. ByBy
empowering employeesempowering employees, the company
can gain the internal motivation and
vision needed to carry out those moves.