A conducted presentation on Emotional intelligence and the effect of EQ in a work environment.

1. EMOTIONAL INTELLIGENCE

2. EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE
otherwise known as emotional quotient or EQ
the ability to understand and manage our
own emotions as well as the emotions of
others

3. emotionally stunted
lacks the ability to be aware of their
emotions and the emotions of others.
in tune with their emotions
displays empathy and
understanding of the needs of
those around them.

4. Self-awareness
Self-regulation
Social skills
Empathy
Internal Motivation
components critical
to developing
emotional
intelligence
5

5. Self-awareness
Self-regulation
Social skills
Empathy
Internal Motivation
The ability to observe emotions, strengths, weaknesses,
drives, values, and goals and recognize the impact on others
while using gut feelings to guide decisions.
It involves knowing our capacities (and limits), understanding
when to ask for help, and being able to identify emotional
triggers.
The greatest of faults is to be conscious of none - Thomas
Carlyle

6. Self-regulation
Self-awareness
Social skills
Empathy
Internal Motivation
Involves navigating difficult emotions and impulses
and adapting to changing circumstances.
In other words, managing emotions, especially when
they might be complex.
The first and best victory is to conquer self - Plato

7. Social skills
Self-awareness
Self-regulation
Empathy
Internal Motivation
An emotionally intelligent person has the capacity to
understand the emotional needs of others, interact
well with those around them, and nurture
relationships.

8. Empathy
Self-awareness
Self-regulation
Social skills
Internal Motivation
Empathy is the ability to see the world from
another’s point of view and to identify and
understand another’s situation, feelings and
motives

9. Internal Motivation
Self-awareness
Self-regulation
Social skills
Empathy
Being driven to achieve for the sake of achievement
or having passion to work due to an inner vision, set
of values, a particular joy, or a curiosity in learning,
can make internal motivation a key component in
emotional intelligence.

10. Why is emotional
intelligence so
important?

11. • it’s not the smartest people who are the most
successful or the most fulfilled in life.
• You probably know people who are academically
brilliant and yet are socially inept and
unsuccessful at work or in their personal
relationships.
• Intellectual ability or your intelligence quotient
(IQ) isn’t enough on its own to achieve success in
life.
• Yes, your IQ can help you get into college, but it’s
your EQ that will help you manage the stress and
emotions when facing your final exams.
• IQ and EQ exist in tandem and are most effective
when they build off one another.

12. If your emotional abilities aren’t in hand, if you don’t have self-
awareness, if you are not able to manage your distressing
emotions, if you can’t have empathy and have effective
relationships, then no matter how smart you are, you are not
going to get very far.
- Dr Daniel Goleman, psychologist and author
of the book “Emotional Intelligence”

13. DON’T DO IT!
IT’S RISKY
EQ (EMOTIONAL
INTELLEGENCE) AND
THE LIZARD
BRAIN

14. EQ (EMOTIONAL
INTELLEGENCE) AND
THE LIZARD
BRAIN
• To understand emotional intelligence
more fully, it is also important to know that
we have this so-called lizard brain —
neural networks in our brain from the
dinosaur times.
• This lizard brain helped our ancestors
stay away from threats; they survived
because of it. In our modern times, we
don’t have to run away from tigers and
lions anymore, yet the lizard brain works
as if we are still living in the jungle.
• Other than fear, it is also the source of
other negative emotions, such as anxiety,
doubt, low self-esteem, and all the bad
memories connected to these feelings we
might have accumulated throughout our

15. EQ (EMOTIONAL
INTELLEGENCE) AND
THE LIZARD
BRAIN
• The lizard brain may perceive talking in
front of a crowd of people or being
shouted at by your boss to be as life-
threatening as getting attacked by a huge
animal.
• In fact, public speaking is one of the most
common phobias of our times. Of course,
neither the crowd nor the angry boss will
eat us but our brain still initiates over
1400 chemical and physical responses to
fear or other forms of stress.

16. EQ (EMOTIONAL
INTELLEGENCE) AND
THE LIZARD
BRAIN
• This means that if we don’t have control
over the lizard parts of our brain, we will
avoid most of the challenges in life
because they will be always associated
with taking a risk.
• Without high EQ, we simply spend living
our lives in constant fear or anxiety of
losing something or someone.
• Consequently, we are stopping ourselves
from living to our full potentials, including
our health, relationships, growth and
fulfilment. And, this is where the
importance of developing our emotional
intelligence sets in.

17. EQ controls our amygdala and other
centers of our brain, which are
responsible for fear, anxiety, feelings of
insecurity, feelings of emotional hurt or
of being treated badly, and so on.

18. CUSTOMER
HANDLING
CONFLICT
MANAGEMEN
T
PERSONAL
BRANDING
TIME
MANAGEMEN
T
CHANGE
MANAGEMEN
T
DECISION
MAKING
NETWORKING
EMOTIONAL
INTELLIGENC
E
PRESENTATIO
N SKILLS
COMMUNICATI
ON
TOPICS