1. Maria J. Angola Garzaro
425 Park Blvd apt 1068 Ogden UT 84401, Cellular 787-678-9406, mariajangola@gmail.com
Objective
Promote pharmaceutical product sales through effective interaction with health care professionals and
organizations to increase the awareness and use of the company's pharmaceutical products.
Results
• Planned and implemented targeted sales activities to build and maintain business, emphasizing
value-added services in a market dominated by well-capitalized competitors.
• 8 years’ experience as a Pharmaceutical sales professional. Successful in cultivating new business
relationships, up selling to existing accounts, and closing deals. Relationship builder with wide range
of physicians / health care professionals in cardiology, endocrinology, internal medicine, and family
practice. Consistently met and exceeded sales goals and product quotas.
Experience
Legal Credit Solutions, Santurce PR 2014 - 2014
Customer Service/Sales Rep
• Proven ability to handle large volume calls in a professional and courteous manner. Proven ability to
interact effectively with clients and staff at all levels.
• Provided superior customer service and work quality while demonstrating attention to detail, flexibility
and innovation in resolving problems. Possess effective communications skills, and work well with
others at all levels.
• Performed all aspects of customer support, including answering telephones, coordinating special
promotions, and providing details for products and services. Resolved billing questions and disputes,
initiated customer calls, and performed data entry.
Roemmers, Caracas, Venezuela 2004 - 2011
Pharmaceutical sales
• Discussed characteristics and clinical studies pertaining to pharmaceutical products with physicians,
dentists, hospitals, and retail/wholesale establishments.
• Distributed drug samples to customer and took ordered for pharmaceutical supply items from
customer.
• Proven excellent communication, interpersonal, and organizational skills.
• Involved in all aspects of customer service including solving problems, establishing and accessing
customer accounts, and performing credit evaluations.
Special Skills
Pharmaceutical Sales
Interpersonal and communication skills, persuasive ability, planning and organizing, skills problem-
analysis and problem solving skills, judgment and decision-making skills, negotiation skills presentation,
skills resilience adaptability integrity. Provided superior customer service and work quality while
demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective
communications skills, and work well with others at all levels. Also experience in Microsoft Office,
professional attitude and quick learn to new concepts.
Education
2. Instituto Universitario Nuevas Profesiones, Valencia, Venezuela
Bachelor of Arts, Management, 1996
References
Available upon request.