When building an enterprise solution or creating an app, data often comes from multiple systems, and business processes frequently cross application boundaries. Salesforce offers a rich library of programmatic and point-and-click integration tools to customize business processes that span multiple application systems. In this webinar, we will survey the many integration options and technologies available in Salesforce, including newer API and integration features. This webinar is the first in a series that will explore several ways to integrate systems and services with Salesforce.

1. December 1, 2015
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2. Forward-Looking Statement
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3. Go Social!
Salesforce Developers
Salesforce Developers
Salesforce Developers
The video will be posted to YouTube & the
webinar recap page (same URL as registration).This webinar is being recorded!
@salesforcedevs / #forcewebinar

4. ▪ Don’t wait until the end to ask your question!
– Technical support will answer questions starting now.
▪ Respect Q&A etiquette
– Please don’t repeat questions. The support team is working
their way down the queue.
▪ Stick around for live Q&A at the end
– Speakers will tackle more questions at the end, time-
allowing.
▪ Head to Developer Forums
– More questions? Visit developer.salesforce.com/forums
Have Questions?

5. Agenda
1. Intro and Overview
2. Integration Dependencies
3. Data CRUD Integration
4. Salesforce Connect
5. Apex Integration Services
6. Roundup of Other Integration Topics

6. Who Are You?
 Experience with integration and use of APIs
 New(ish) to Salesforce

7. Introduction

8. What makes a platform…
Is this a platform?

9. …a Platform?

10. Comprehensive APIs, Toolkits, and Support of
Standards
Web Service
Endpoint
Web Service
Endpoint
Apex
WS/REST
Outbound
Messaging
Business Logic
Bulk API
Odata
(Salesforce
Connect)
Streaming API
Topic/Channel
CRUD
(SOAP/REST)
Data
Extnernal
Object
Bayeux
Client
Applications, Devices, Middleware
Java SDK Ruby gem PHP Toolkit Mobile SDK
3rd Party
Adapters
Apex
Callouts

11. Salesforce API Implementation
 Versioned (currently v37)
 Major Release 3 Times Per Year
 Use of Standards and Common Architectural Patterns
 Customer updates to schema automatically reflected

12. Tools for the API
 Workbench
 Force CLI
 Postman
 CURL

13. Demo: Workbench

14. Dependencies

15. Knowing the Platform
 User
 Authorization
 Security
 SOQL/SOSL
 Apex
 Declarative Customization

16. Identity and Authorization
 Identity: User, Profile, License
 Authorization: OAuth 2.0

17. Broker__c
Security
 User Profile Access
 Sharing
Name Phone__c Email__c Title__c
Caroline King +1-612-554-8532 cking@brokers.com Territory Manager
Alistair Krei +1-415-467-8890 akrei@brokers.com Real Estate Agent
Rajesh Hamal +1-213-355-2241 rhamal@brokers.co
m
Property Broker
Wei Tong +1-206-888-4320 wtong@brokers.com Real Estate Agent
Profile (Configuration)
Sharing
(Dynamic)
Entity
Field
Row

18. //SOQL – Salesforce Object Query Language
SELECT Id, Name, Title__c, Beds__c Broker__r.Name
FROM Property__c
WHERE Beds__c >= 3
//SOSL - Salesforce Object Search Language
FIND {GU19*} RETURNING Account, Property__c
Query and Search Languages

19. Customization
 Apex Code
 Custom Declarative Logic

20. Demo: Why These Matter

21. Data and CRUD APIs

22. Client Applications and Services
REST API
SOAP API

23. Automatic API Endpoint Creation
Account
Property__c
/SObjects/Account
/SObjects/Account/describe
/query?q=SELECT+Name,Type+FROM+Account
...
/SObjects/Property__c
/SObjects/Property__c/describe
/query?q=SELECT+Name,Type__c+FROM+Property__c
...

24. Demo: Exploring the REST API

25. Libraries, Toolkits, and SDKs

26. Salesforce Connect

27. Salesforce Connect
 OData 2.0/4.0 or Custom Connector using Apex
 External data represented as Salesforce entity
 Introspection of schema of system of record
 No data duplication
 Data mastering at system of record

28. Simple Salesforce Connect Integration Architecture
ERP
OData

29. Integration Architecture with Federation via
Middleware
Middleware(OData)
ERP Business
Unit 1
ERP Business
Unit 2
ERP Business
Unit 3

30. Demo: Salesforce Connect

31. Apex Integration Services

32. HttpRequest req = new HttpRequest();
req.setEndpoint(url);
req.setMethod(method);
req.setBody(body);
Http http = new Http();
HttpResponse resp = http.send(req);
Apex Requests to External Systems

33. @RestResource(urlMapping='/propertyhub/*')
global class PropertiesService {
@HttpGet
global static List<Property__c> getNearbyProperties(){
List<Property__c> retProps = new List<Property__c>();
RestRequest req = RestContext.request;
RestResponse resp = RestContext.response;
...
return retProps;
}
Custom Apex API

34. Demo: Apex and Integration

35. Integration Round Up

36. Streaming API
 Pub/Sub Integration Model
 Long Polling with Bayeux Protocol Clients
 Replayable
Push Data Updates

37. Outbound Message
 Invoked by Decarative Rule (No Code)
 POST of SOAP message to external middleware
 Messages are Queued and Retried
Push Data Updates

38. Lightning Out
 Lightning Components in Your Web App

39. Canvas API
 Your UI in Salesforce

40. San Francisco
October 4-7, 2016
Moscone West
Join us in the Developer Zone
Dreamforce ‘16
We hope to see you there!

41. Q & A
Post additional questions in
developer.salesforce.com/forums/
Try Trailhead: trailhead.salesforce.com
Join the conversation: @salesforcedevs

45. References
 Tools
– Workbench App
– Workbench Github Repo
 Data APIs
– REST:
– SOAP:
– Bulk

46. Thank You