OT - How IoT will Impact Future B2B and Global Supply Chains - SS14

1. Introduction to the Internet of Things – March 2015 Mark Morley, Industry Marketing Director

2. OpenText Confidential. ©2015 All Rights Reserved. 2 Today’s Businesses are Entering a Period of Significant Digital Disruption New Sources of Unstructured Information Will Need Managing Across the Enterprise D I G I T A L D I S R U P T I O N 4G Networks Cloud B Y O C Internet of Things W I F I PaaS 5G Networks Smart Grids Mesh Networks Big Data Social Networks Remote Monitoring Analytics Mobile Apps NFC Payments SAAS S E C U R I T Y T E L E M A T I C S SensorsRFID Smart Phones Tablets B Y O D Connected Devices 3D Printing Drones Wearable DevicesMass Storage M2M Robots

3. OpenText Confidential. ©2015 All Rights Reserved. 3 Today, Businesses are Having to Embrace… Wearable Devices Devices such as Google Glass will transform how digital information is accessed & shared across the enterprise 3D Printing 3D Printers will manufacture parts on demand and contribute towards the introduction of the ‘zero length’ supply chains Drone Logistics Drone aircraft will transform the delivery of parts/finished goods to customers across short distance logistics networks Future EIM platforms will need to embrace these technologies…. Internet of Things Introduction of more connected IoT devices /equipment will allow manufacturers to develop more responsive supply chain networks Advanced Robotics Next generation advanced robotics will work side by side with human operatives, helping to automate more production processes

6. OpenText Confidential. ©2015 All Rights Reserved. 6 The Internet of Things - What Exactly is it? Internet of Things (IoT) Internet of Everything (Cisco) Industrial Internet (GE Software) Industry 4.0 (Bosch) Machine to Machine (M2M) Connectivity Across the Internet “Any machine or device connected (via fixed wire or wireless communication) to the internet & being able to transmit information in one form or another”

10. OpenText Confidential. ©2015 All Rights Reserved. 10 Gartner Technology Trends - 2015 By 2018, the total cost of ownership for business operations will be reduced by 30 percent through the adoption of smart machines and industrialized services..... Gartner, October 2014 1. Computing Everywhere 2. The Internet of Things (IoT) 3. 3D Printing 4. Advanced, Pervasive, Invisible Analytics 5. Context Rich Systems 6. Smart Machines 7. Cloud/Client Architecture 8. Software Defined Infrastructure 9. Web Scale IT 10.Risk Based Security & Self Protection

11. OpenText Confidential. ©2015 All Rights Reserved. 11 Core IoT Building Blocks Sensors Dedicated Processor Internet / Dedicated Network Big Data Storage Analytics & Reporting Key Characteristics = Energy Efficient + Cost Effective+ Quality & Reliable + Secure WiFi or 4G Comms Devices / ‘Things’

12. OpenText Confidential. ©2015 All Rights Reserved. 12 An Evolving IOT Eco-System Comms & Connectivity Processing & Storage Industrial Automation Consumer Devices Platforms & Software Embedded Devices

16. OpenText Confidential. ©2015 All Rights Reserved. 16 Recent Announcements  Cisco to invest $150M in new start up funds to encourage development of new IoT solutions  Zebra Technologies acquires Motorola Solutions Enterprise Business Unit for $3.5B  Cisco Invests $1B to develop a new open sourced cloud based network called ‘Intercloud’  PTC acquires ThingWorx for $112M to link the world of PLM and Design to IoT based solutions  Andy Rubin appointed by Google to head up their new Robotics division, 8 acquisitions in past 12 months  GE establishes new Software division in California to develop the ‘Industrial Internet’

24. OpenText Confidential. ©2015 All Rights Reserved. 24 From Integrated to Intelligent Networks Cloud ComputingSaaSASPMainframe Enterprise Application Integration Cross-Enterprise Integration 1995 Customer Centric Strategic/Competitive 2000 Organisation Critical Department Specific 201520102005 Supply Chain Visibility Web-Based Portals Unisys Integration Business Intelligence Secure Web Services RFID and EPC Sales Force Automation Enterprise Resource Planning Business Process Mgmt Customer Data Integration Enterprise Community Management Business Activity Monitoring Sense and Respond

25. OpenText Confidential. ©2015 All Rights Reserved. 25 IoT Interest & Adoption Levels Respondents said that IoT solutions will be the most strategic technology initiative for their organization in a decade 80% Respondent said ease of integration to back end enterprise systems was key to the success of deploying the IoT 45% Respondents said that supply chain optimization and responsiveness was a key benefit from the IOT 46% Manufacturing respondents currently deploying an IoT solution across their business 39% Manufacturing respondents would use the IoT for tracking customer, supplier, or partner transactions 48% Manufacturing respondents would use the IoT to improve supply chain visibility 49% Source: A commissioned study conducted by Forrester Consulting on behalf of Zebra Technologies, October 2014 Base: 593 global enterprise Internet-of-Things decision-makers

26. OpenText Confidential. ©2015 All Rights Reserved. 26 How Will IoT Impact Global Supply Chains?  Exponential growth in data flow across future supply chains  IoT will impact future supply chains in many different ways: Predictive Maintenance Self diagnostics identify failing components resulting in automated parts ordering Pervasive Visibility End to end visibility of shipments from point of manufacture to point of delivery Proactive Replenishment Optimization and automated ordering of inventory at the ultimate point of sale

27. OpenText Confidential. ©2015 All Rights Reserved. 27 1. Pervasive Visibility  Business Case - Visibility of shipments from the factory to the point of delivery  Example - Bosch developed a virtual supply chain based on inputs from an extended network of RFID readers at both their factories and across their global network of 3PL providers

28. OpenText Confidential. ©2015 All Rights Reserved. 28 2. Proactive Replenishment  Business Case - Optimization of inventory levels at the ultimate point of sale  Example - SAP developed a HANA based vending machine which tracks consumption trends, makes alternative buying suggestions & places automated orders for new stock

29. OpenText Confidential. ©2015 All Rights Reserved. 29 3. Predictive Maintenance  Business Case - Self diagnostics identify failing components resulting in automated parts order  Example - RAC automotive association in the UK offers a retrofit module that can help identify problems with a car and notify driver before they get too serious

30. OpenText Confidential. ©2015 All Rights Reserved. 30 B2B & Supply Chain Related Benefits  Supply chains will become even more responsive due to the sheer number of connected devices monitoring the end to end movement of shipments  Cross enterprise connectivity and collaboration will significantly improve business process and overall operational efficiencies  Introduction of more closed loop, intelligent B2B platforms and supply chains  Significant investment in new cloud based solutions will improve functionality and usability of next generation supply chain platforms

31. OpenText Confidential. ©2015 All Rights Reserved. 31 Issues to Resolve  Address the inevitable security and privacy issues relating to IoT networks (in-house and third party), eg ensure virus protection for connected devices  Investment required to WiFi enable equipment, deploy sensors, build out IP and cellular networks  Introduce appropriate global standards to support future IoT related platforms, setting up relevant industry bodies such as the Industrial Internet Consortium (Cisco, GE, IBM, Intel, AT&T)  Avoid an IoT related ‘Dotcom’ style bubble of high valuations on unproven companies or technologies

32. OpenText Confidential. ©2015 All Rights Reserved. 32 EDIFACT XML SWIFT OFTP2 IDOC ANSIAS3 Contract Mfg. Distributors Customers 3PLs Banks Insurers AS2 FTP HTTPSSuppliers B2B HULFT IDOCS External Trading Partner Community OpenText, Managing Digital Information Across Tomorrow’s Manufacturing Industry ERPPLM Internal Enterprise Community Procurement Production Design Marketing Sales Service HQ EIM Business Process Management Customer Experience Management Enterprise Content Management Discover Actuate Analytics Information Exchange

33. OpenText Confidential. ©2015 All Rights Reserved. 33 Future Vision for Trading Grid Time Unified Trading Grid • Service automation • OpenText technology integration • E2E visibility with Active Documents • OpenText product integration • Greater Self-service for communities and applications • Developer APIs Programmable Trading Grid • EIM SaaS applications • SaaS integration brokerage • Business process analytics • Predictive analytics • Supply Chain KPIs • Supplier Scorecards SaaS and Analytics Trading Grid • Hyper-connected trading communities and digital enterprises • Open Trading Grid • “Things” connect to the Trading Grid providing new demand visibility • Self-assembling communities driven by analytics ‘Internet of Things’ Trading Grid SaaS Ecosystem Trading Grid • Developer Ecosystem • Trading Grid as a SaaS application platform • Dynamic communities driven by analytics • Systems of Engagement integrate supply and demand chains for digital enterprises EnablingtheDigitalEnterprise

OT - How IoT will Impact Future B2B and Global Supply Chains - SS14

OT - How IoT will Impact Future B2B and Global Supply Chains - SS14

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