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Similaire à Leadership_Development_Motivating the Team
Similaire à Leadership_Development_Motivating the Team (20)
Leadership_Development_Motivating the Team
- 1. Leadership: Developing Leaders and Effective Teams Mark S. Gornitzka, MBA Practice Management
- 2. Objectives • What is Leadership and how is it defined. • Leadership theories, tools and techniques • What is necessary to develop and motivate an effective team • Dysfunctions of a Team • Emotional Intelligence (EQ) • Putting it all into Practice
- 3. Leadership…What is it? • “a position as a leader of a group, organization[…]” “the time when a person holds the position of leader.” “the power or ability to lead other people.” Merriam-Webster (2015) • “Leadership is the process of social influence, which maximizes the efforts of others, toward the achievement of a goal.” Kruse, 2013 • Who is a Leader? What makes someone a leader? • String Analogy “General Dwight Eisenhower” • Leader vs. Manager…Is there a difference? • Leader & Follower Relationship…Is it important? • Practice does not make perfect…it is a continuous process
- 4. Leadership Tools and Techniques So how do we get there…? • Self-reflection • Experience • Douglas McGregor’s Theory of X and Y • Myer-Briggs Type Indicator • SURFER • “S” seeks to determine the “why” in motivational defaults. • “U” understands the weaknesses and strengths • “R” reveals how each team member brings value • “F” facilitates key elements and puts them in order • “E” engage the team to function in sync to increase efficiency and productivity • “R” rewards for a job well done
- 5. Developing and Motivating Teams • What is an organizations number one asset? THE EMPLOYEES! • What is needed to build a productive team? • Build trust within your team • Skill-set matching / Diversity • Transparency….Mission and Vision; Direction of the Organization • Value input • Address the Human Element (risk mitigation) • Empowerment • Feedback (listen first, speak last) • Consistency
- 6. The Five Dysfunctions of a Team • Absence of Trust • Fear of Conflict • Lack of Commitment • Avoidance of Accountability • Inattention to Results
- 7. Emotional Intelligence (EQ) • What is Emotional Intelligence (EQ)? “The ability to read human signals and react appropriately to them” • Five Areas of EQ • Self-awareness • Self-regulation • Motivation • Empathy • Social Skills • Corporate Empathy (Weinstock, 2015) • “17-inch factor”
- 8. Putting it all into Practice • Leadership: • Continual self-reflection • Lead through Questioning • Ask for feedback (superior and subordinate) • Personal and Professional Development • Establish a mentor; Internal & External networking • Development and Motivation of Teams • Get to know your team; build rapport • Shared vision and common goal • Power of persuasion • Empowerment
- 9. References • Akers, Michael, and Grover Porter. "What is Emotional Intelligence (EQ)?" PsychCentral. N.p., n.d. Web. 1 May 2015. http://psychcentral.com/lib/what-is- emotional-intelligence-eq/0001037. • Brown, K. Y., “Motivating the Unmotivated.” Project Management Institute. 1998. Web. October 24, 2012, from http://www.pmi.org • Peterson, T. M., “Motivation: How to Increase Project Team Performance.” December, 2007. Project management Journal. Web. October 24, 2012, from http://userhome.brooklyn.cuny.edu/irudowsky/PM/articles/Motivation- IncreaseProjectTeamPerformance.pdf • Weinstock, M., (April, 2015). Hospitals & Health Networks. Are you hiring high performers?. Print.
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- Leadership stems from social influence, not authority or power Leadership requires others, and that implies they don’t need to be “direct reports” No mention of personality traits, attributes, or even a title; there are many styles, many paths, to effective leadership It includes a goal, not influence with no intended outcome
- Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Self-awareness. The ability to recognize an emotion as it “happens” is the key to your EQ. Developing self-awareness requires tuning in to your true feelings. If you evaluate your emotions, you can manage them. Self-confidence Self-regulation. You often have little control over when you experience emotions. You can, however, have some say in how long an emotion will last by using a number of techniques to alleviate negative emotions such as anger, anxiety or depression. A few of these techniques include recasting a situation in a more positive light, taking a long walk and meditation or prayer. Self-regulation involves Motivation. To motivate yourself for any achievement requires clear goals and a positive attitude. Although you may have a predisposition to either a positive or a negative attitude, you can with effort and practice learn to think more positively. If you catch negative thoughts as they occur, you can reframe them in more positive terms — which will help you achieve your goals Empathy. The ability to recognize how people feel is important to success in your life and career. The more skillful you are at discerning the feelings behind others’ signals the better you can control the signals you send them. Social skills. The development of good interpersonal skills is tantamount to success in your life and career. In today’s always-connected world, everyone has immediate access to technical knowledge. Thus, “people skills” are even more important now because you must possess a high EQ to better understand, empathize and negotiate with others in a global economy. 17-inch factor. Finding the way to connect your head to your heart