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© 2015 IBM Corporation
2270: IBM MQ Disaster
Recovery
Mark Taylor
marke_taylor@uk.ibm.com
IBM Hursley
Please Note
IBM’s statements regarding its plans, directions, and intent are subject to change
or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general
product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a
commitment, promise, or legal obligation to deliver any material, code or
functionality. Information about potential future products may not be incorporated
into any contract. The development, release, and timing of any future features or
functionality described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM
benchmarks in a controlled environment. The actual throughput or performance
that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user’s job stream,
the I/O configuration, the storage configuration, and the workload processed.
Therefore, no assurance can be given that an individual user will achieve results
similar to those stated here.
Introduction
• Availability is a very large subject
• You can have the best technology in the world, but you have to manage it
correctly
• Technology is not a substitute for good planning and testing!
What is DR – Wikipedia Version
• Disaster recovery is the process, policies and procedures related to
preparing for recovery or continuation of technology infrastructure critical to
an organization after a natural or human-induced disaster. Disaster
recovery is a subset of business continuity. While business continuity
involves planning for keeping all aspects of a business functioning in the
midst of disruptive events, disaster recovery focuses on the IT or
technology systems that support business functions.
What is DR
• Getting applications running after a major (often whole-site) failure or loss
• It is not about High Availability although often the two are related and share
design and implementation choices
‒ “HA is having 2, DR is having them a long way apart”
‒ More seriously, HA is about keeping things running, while DR is about recovering
when HA has failed.
• Requirements driven by business, and often by regulators
‒ Data integrity, timescales, geography …
• One major decision point: cost
‒ How much does DR cost you, even if it’s never used?
‒ How much are you prepared to lose
Disaster Recovery vs High Availability
• Designs for HA typically involve a single site for each component of the
overall architecture
• Designs for DR typically involve separate sites
• Designs for HA (and CA) typically require no data loss
• Designs for DR typically can have limited data loss
• Designs for HA typically involve high-speed takeover
• Designs for DR typically can permit several hours down-time
Local Recovery
What makes a Queue Manager on Dist?
ini files
Registry
System
ini files
Registry
QMgr
Recovery
Logs
QFiles
/var/mqm/log/QMGR
/var/mqm/qmgrs/QMGR
Obj Definiitions
Security
Cluster
etc
SSL Store
Backups
• At minimum, backup definitions at regular intervals
‒ Include ini files and security settings
• One view is there is no point to backing up messages
‒ They will be obsolete if they ever need to be restored
‒ Distributed platforms – data backup only possible when qmgr stopped
• Use rcdmqimg on Distributed platforms to take images
‒ Channel sync information is recovered even for circular logs
• Backup everything before upgrading code levels
‒ On Distributed, you cannot go back
• Exclude queue manager data from normal system backups
‒ Some backup products interfere with MQ processing
What makes a Queue Manager on z/OS?
ACTIVE LOGSARCHIVED LOGS LOG
BSDS
VSAM
DS
HIGHEST RBA
CHKPT LIST
LOG INVENTORY
VSAM Linear
DS
Tapes
VSAM
DS
PagesetsPrivate Objects
Private Messages
RECOV RBAs
CPCPCP
CF
Shared Messages
Shared Objects
Group Objects
DB2
......
What makes up a Queue Manager?
• Queue manager started task procedure
‒ Specifies MQ libraries to use, location of BSDS and pagesets and INP1, INP2 members
start up processing
• System Parameter Module – zParm
‒ Configuration settings for logging, trace and connection environments for MQ
• BSDS: Vital for Queue Manager start up
‒ Contains info about log RBAs, checkpoint information and log dataset names
• Active and Archive Logs: Vital for Queue Manager start up
‒ Contain records of all recoverable activity performed by the Queue Manager
• Pagesets
‒ Updates made “lazily” and brought “up to date” from logs during restart
‒ Start up with an old pageset (restored backup) is not really any different from start up after
queue manager failure
‒ Backup needs to copy page 0 of pageset first (don’t do volume backup!)
• DB2 Configuration information & Group Object Definitions
• Coupling Facility Structures
‒ Hold QSG control information and MQ messages
Backing Up a z/OS Queue Manager
• Keep copies of ZPARM, MSTR procedure, product datasets and
INP1/INP2 members
• Use dual BSDS, dual active and dual archive logs
• Take backups of your pagesets
‒ This can be done while the queue manager is running (fuzzy backups)
‒ Make sure you backup Page 0 first, REPRO or ADRDSSU logical copy
• DB2 data should be backed up as part of the DB2 backup procedures
• CF application structures should be backed up on a regular basis
‒ These are made in the logs of the queue manager where the backup was issued
Rebuilding a Queue Manager
• Make sure you have a backup of the definitions
‒ Either through a tool such as Omegamon Configuration Manager
‒ Or by manually creating the backup – MAKEDEF, dmpmqcfg or MS03
• Make sure you know which version of MQ is installed
‒ And you have the install images for the code
• Make sure you’ve got the security configuration
‒ Windows SIDs?
• Also any customisation in the qm.ini file (or registry)
• And sometimes exits might have external configuration
‒ Don’t forget to have the binaries available - often separately installed
Rebuilding a Queue Manager
• A rebuild creates a replacement queue manager
‒ Same object definitions
‒ But loss of message data and channel sequence numbers
• Replacement queue manager has a new QMID
‒ MQ Explorer saves QMID in its list of known queue managers
‒ Will allow you to connect, but requires confirmation that the new qmid is expected
• Recommend issuing RESET CLUSTER at full repository to remove the old
QMID before bringing the replacement online
Remote Recovery
Topologies
• Sometimes a data centre is kept PURELY as the DR site
• Sometimes 2 data centres are in daily use; back each other up for disasters
‒ Normal workload distributed to the 2 sites
‒ These sites are probably geographically distant
• Another variation has 2 data centres “near” each other
‒ Often synchronous replication
‒ With a 3rd site providing a long-distance backup
‒ "Tornados never hit two sites 10 miles apart so we only use nearby backup site"
• And of course further variations and combinations of these
Queue Manager Connections
• DR topologies have little difference for individual queue managers
• But they do affect overall design
‒ Where do applications connect to
‒ How are messages routed
• Clients need ClntConn definitions that reach any machine
• Will be affected by how you manage network
‒ Do DNS names move with the site?
‒ Do IP addresses move with the site?
• Some sites always put IP addresses in CONNAME; others use hostname
‒ No rule on which is better
Disk replication
• Disk replication can be used for MQ disaster recovery
• Either synchronous or asynchronous disk replication is OK
‒ Synchronous:
 No data loss if disaster occurs
 Performance is impacted by replication delay
 Limited by distance (eg 100km)
‒ Asynchronous:
 Some limited data loss if disaster occurs
 It is critical that queue manager data and logs are replicated in the same consistency
group if replicating both
• Disk replication cannot be used between the active and standby instances
of a multi-instance queue manager
‒ Could be used to replicate to a DR site in addition though
Combining HA and DR
QM1
Machine A
Active
instance
Machine B
Standby
instance
shared storage
Machine C
Backup
instance
QM1Replication
Primary Site Backup Site
HA Pair
Combining HA and DR – “Active/Active”
QM1
Machine A
Active
instance
Machine B
Standby
instance
Machine C
Backup
instance QM1
Replication
Site 1 Site 2
HA Pair
Machine C
Active
instance
Machine D
Standby
instance
Machine A
Backup
instance
QM2 QM2
Replication
HA Pair
More about disk replication
• During failover, need to stop disk replication and make backup disks live
‒ This is probably the most time-consuming piece
‒ Both for HA and DR, managing disks is critical path
‒ Will probably be replicating data for all resource managers, not just MQ
• Configuration variation:
‒ A local disk-only synchronous replica
‒ A remote full datacentre using async replication chained from primary
‒ If primary fails, the local replica can still bring the backup site up-to-date
QM1 QM1 QM1
Primary
datacentre
Disk-only
site
Backup
datacentre
Sync Async
Backup Queue Manager - Objective
• Feature introduced in MQ V6
• Prepares a queue manager for restart/recovery
‒ Without needing to replay all logs at a critical time
‒ For Windows, Unix and System i
• “Backup” queue manager takes the place of original
‒ New QMID but contains original definitions and messages
Backup Queue Manager - Procedure
• Configure queue manager with linear logging
• Create a queue manager at the primary site
‒ Create an identical one at the DR site – the backup queue manager
• Ship full, inactive log files from active QM to the DR site
‒ Can use disk replication to do this, but disks have to be mounted
 No need to replicate qfiles
‒ Or modify SupportPac or sample programs for log management to copy files at
the same time as deleting/archiving local logs
• Replay log files on the backup QM to bring it up to date
‒ Do this at regular intervals
‒ strmqm -r
• If disaster occurs, activate the backup queue manager
‒ strmqm -a
• For more control, can force filling of current log file
‒ MQSC RESET QMGR TYPE(ADVANCELOG)
A non-DR DR configuration
• Based on a real customer scenario: different qmgrs in different sites
• Regular deliberate partial failovers of apps and/or qmgrs
• Recommended MQ clusters: "marooned" messages allowed for this design
QM1Sender
App
Receiver
App
QM2
Receiver
App
QM3
Sender
App
Site 1 Site 2
Site 3
App moves site
Integration with other products
• May want to have consistency with other data resources
‒ For example, databases and app servers
• Only way for guaranteed consistency is disk replication where all logs are
in same group
‒ Otherwise transactional state might be out of sync
• DB2 can use MQ as part of its own replication strategy
‒ InfoSphere Replication Server
Planning and Testing
Planning for Recovery
• Write a DR plan
‒ Document everything – to tedious levels of detail
‒ Include actual commands, not just a description of the operation
 Not “Stop MQ”, but “as mqm, run /usr/local/bin/stopmq.sh US.PROD.01”
• And test it frequently
‒ Recommend twice a year
‒ Record time taken for each task
• Remember that the person executing the plan in a real emergency might
be under-skilled and over-pressured
‒ Plan for no access to phones, email, online docs …
• Each test is likely to show something you’ve forgotten
‒ Update the plan to match
‒ You’re likely to have new applications, hardware, software …
• May have different plans for different disaster scenarios
Example Exercises from MQ Development
• Different groups have different activities that must continue
‒ Realistic scenarios can help show what might not be available
• From the MQ development lab …
• Most of the change team were told there was a virulent disease and they
had to work from home
‒ Could they continue to support customers
• If Hursley machine room was taken out by a plane missing its landing at
Southampton airport
‒ Could we carry on developing the MQ product
‒ Source code libraries, build machines, test machines …
‒ Could fixes be produced
• (A common one) Someone hit emergency power-off button
• Not just paper exercises
Networking Considerations
• DNS - You will probably redirect hostnames to a new site
‒ But keep the same IP addresses? Consider NAT for routing to external partners?
‒ Affects CONNAME
• Include external organisations in your testing
‒ 3rd parties may have firewalls that do not recognize your DR servers
• LOCLADDR configuration
‒ Not normally used by MQ, but firewalls, IPT and channel exits may inspect it
‒ May need modification if a machine changes address
• Clustering needs special consideration
‒ Easy to accidentally join the real cluster and start stealing messages
‒ Ideally keep network separated, but can help by:
 Not giving backup ‘live’ security certs
 Not starting chinit address space (z/OS)
 Not allowing channel initiators to start (distributed)
 Use CHLAUTH rules
• Backup will be out of sync with the cluster
‒ REFRESH CLUSTER() resolves updates
A Real MQ Network Story
• Customer did an IP move during a DR test
• Forgot to do the IP move back when they returned to prime systems
• Didn’t have monitoring in place that picked this up until users complained
about lack of response
Application Patterns for availability
• Article describing examples of how to build a hub topology supporting:
‒ Continuous availability to send MQ messages, with no single point of failure
‒ Linear horizontal scale of throughput, for both MQ and the attaching applications
‒ Exactly once delivery, with high availability of individual persistent messages
‒ Three messaging styles: Request/response, fire-and-forget, and pub/sub
• http://www.ibm.com/developerworks/websphere/library/techarticles/1303_b
roadhurst/1303_broadhurst.html
Other Resources
• Applications may need to deal with replay or loss of data.
‒ Decide whether to clear queues down to a known state, or enough information
elsewhere to manage replays
• Order of recovery may change with different product releases
‒ Every time you install a new version of a product revisit your DR plan
• What do you really need to recover
‒ DR site might be lower-power than primary site
‒ Some apps might not be critical to the business
‒ But some might be unrecognised prereqs
If a Real Disaster Hits
• Hopefully you never need it. But if the worst happens:
• Follow your tested plan
‒ Don’t try shortcuts
• But also, if possible:
‒ Get someone to take notes and keep track of the time tasks took
‒ Prepare to attend post mortem meetings on steps you took to recover
‒ Accept all offers of assistance
• And afterwards:
‒ Update your plan for the next time
Summary
• Various ways of recovering queue managers
• Plan what you need to recover for MQ
• Plan the relationship with other resources
• Test your plan
Notices and Disclaimers
Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or
transmitted in any form without written permission from IBM.
U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM.
Information in these presentations (including information relating to products that have not yet been announced by IBM) has been
reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM
shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY,
EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF
THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT
OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the
agreements under which they are provided.
Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without
notice.
Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are
presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual
performance, cost, savings or other results in other operating environments may vary.
References in this document to IBM products, programs, or services does not imply that IBM intends to make such products,
programs or services available in all countries in which IBM operates or does business.
Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not
necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither
intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation.
It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal
counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s
business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or
represent or warrant that its services or products will ensure that the customer is in compliance with any law.
Notices and Disclaimers (con’t)
Information concerning non-IBM products was obtained from the suppliers of those products, their published
announcements or other publicly available sources. IBM has not tested those products in connection with this
publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM
products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to
interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
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IBM MQ Disaster Recovery

  • 1. © 2015 IBM Corporation 2270: IBM MQ Disaster Recovery Mark Taylor marke_taylor@uk.ibm.com IBM Hursley
  • 2. Please Note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
  • 3. Introduction • Availability is a very large subject • You can have the best technology in the world, but you have to manage it correctly • Technology is not a substitute for good planning and testing!
  • 4. What is DR – Wikipedia Version • Disaster recovery is the process, policies and procedures related to preparing for recovery or continuation of technology infrastructure critical to an organization after a natural or human-induced disaster. Disaster recovery is a subset of business continuity. While business continuity involves planning for keeping all aspects of a business functioning in the midst of disruptive events, disaster recovery focuses on the IT or technology systems that support business functions.
  • 5. What is DR • Getting applications running after a major (often whole-site) failure or loss • It is not about High Availability although often the two are related and share design and implementation choices ‒ “HA is having 2, DR is having them a long way apart” ‒ More seriously, HA is about keeping things running, while DR is about recovering when HA has failed. • Requirements driven by business, and often by regulators ‒ Data integrity, timescales, geography … • One major decision point: cost ‒ How much does DR cost you, even if it’s never used? ‒ How much are you prepared to lose
  • 6. Disaster Recovery vs High Availability • Designs for HA typically involve a single site for each component of the overall architecture • Designs for DR typically involve separate sites • Designs for HA (and CA) typically require no data loss • Designs for DR typically can have limited data loss • Designs for HA typically involve high-speed takeover • Designs for DR typically can permit several hours down-time
  • 8. What makes a Queue Manager on Dist? ini files Registry System ini files Registry QMgr Recovery Logs QFiles /var/mqm/log/QMGR /var/mqm/qmgrs/QMGR Obj Definiitions Security Cluster etc SSL Store
  • 9. Backups • At minimum, backup definitions at regular intervals ‒ Include ini files and security settings • One view is there is no point to backing up messages ‒ They will be obsolete if they ever need to be restored ‒ Distributed platforms – data backup only possible when qmgr stopped • Use rcdmqimg on Distributed platforms to take images ‒ Channel sync information is recovered even for circular logs • Backup everything before upgrading code levels ‒ On Distributed, you cannot go back • Exclude queue manager data from normal system backups ‒ Some backup products interfere with MQ processing
  • 10. What makes a Queue Manager on z/OS? ACTIVE LOGSARCHIVED LOGS LOG BSDS VSAM DS HIGHEST RBA CHKPT LIST LOG INVENTORY VSAM Linear DS Tapes VSAM DS PagesetsPrivate Objects Private Messages RECOV RBAs CPCPCP CF Shared Messages Shared Objects Group Objects DB2 ......
  • 11. What makes up a Queue Manager? • Queue manager started task procedure ‒ Specifies MQ libraries to use, location of BSDS and pagesets and INP1, INP2 members start up processing • System Parameter Module – zParm ‒ Configuration settings for logging, trace and connection environments for MQ • BSDS: Vital for Queue Manager start up ‒ Contains info about log RBAs, checkpoint information and log dataset names • Active and Archive Logs: Vital for Queue Manager start up ‒ Contain records of all recoverable activity performed by the Queue Manager • Pagesets ‒ Updates made “lazily” and brought “up to date” from logs during restart ‒ Start up with an old pageset (restored backup) is not really any different from start up after queue manager failure ‒ Backup needs to copy page 0 of pageset first (don’t do volume backup!) • DB2 Configuration information & Group Object Definitions • Coupling Facility Structures ‒ Hold QSG control information and MQ messages
  • 12. Backing Up a z/OS Queue Manager • Keep copies of ZPARM, MSTR procedure, product datasets and INP1/INP2 members • Use dual BSDS, dual active and dual archive logs • Take backups of your pagesets ‒ This can be done while the queue manager is running (fuzzy backups) ‒ Make sure you backup Page 0 first, REPRO or ADRDSSU logical copy • DB2 data should be backed up as part of the DB2 backup procedures • CF application structures should be backed up on a regular basis ‒ These are made in the logs of the queue manager where the backup was issued
  • 13. Rebuilding a Queue Manager • Make sure you have a backup of the definitions ‒ Either through a tool such as Omegamon Configuration Manager ‒ Or by manually creating the backup – MAKEDEF, dmpmqcfg or MS03 • Make sure you know which version of MQ is installed ‒ And you have the install images for the code • Make sure you’ve got the security configuration ‒ Windows SIDs? • Also any customisation in the qm.ini file (or registry) • And sometimes exits might have external configuration ‒ Don’t forget to have the binaries available - often separately installed
  • 14. Rebuilding a Queue Manager • A rebuild creates a replacement queue manager ‒ Same object definitions ‒ But loss of message data and channel sequence numbers • Replacement queue manager has a new QMID ‒ MQ Explorer saves QMID in its list of known queue managers ‒ Will allow you to connect, but requires confirmation that the new qmid is expected • Recommend issuing RESET CLUSTER at full repository to remove the old QMID before bringing the replacement online
  • 16. Topologies • Sometimes a data centre is kept PURELY as the DR site • Sometimes 2 data centres are in daily use; back each other up for disasters ‒ Normal workload distributed to the 2 sites ‒ These sites are probably geographically distant • Another variation has 2 data centres “near” each other ‒ Often synchronous replication ‒ With a 3rd site providing a long-distance backup ‒ "Tornados never hit two sites 10 miles apart so we only use nearby backup site" • And of course further variations and combinations of these
  • 17. Queue Manager Connections • DR topologies have little difference for individual queue managers • But they do affect overall design ‒ Where do applications connect to ‒ How are messages routed • Clients need ClntConn definitions that reach any machine • Will be affected by how you manage network ‒ Do DNS names move with the site? ‒ Do IP addresses move with the site? • Some sites always put IP addresses in CONNAME; others use hostname ‒ No rule on which is better
  • 18. Disk replication • Disk replication can be used for MQ disaster recovery • Either synchronous or asynchronous disk replication is OK ‒ Synchronous:  No data loss if disaster occurs  Performance is impacted by replication delay  Limited by distance (eg 100km) ‒ Asynchronous:  Some limited data loss if disaster occurs  It is critical that queue manager data and logs are replicated in the same consistency group if replicating both • Disk replication cannot be used between the active and standby instances of a multi-instance queue manager ‒ Could be used to replicate to a DR site in addition though
  • 19. Combining HA and DR QM1 Machine A Active instance Machine B Standby instance shared storage Machine C Backup instance QM1Replication Primary Site Backup Site HA Pair
  • 20. Combining HA and DR – “Active/Active” QM1 Machine A Active instance Machine B Standby instance Machine C Backup instance QM1 Replication Site 1 Site 2 HA Pair Machine C Active instance Machine D Standby instance Machine A Backup instance QM2 QM2 Replication HA Pair
  • 21. More about disk replication • During failover, need to stop disk replication and make backup disks live ‒ This is probably the most time-consuming piece ‒ Both for HA and DR, managing disks is critical path ‒ Will probably be replicating data for all resource managers, not just MQ • Configuration variation: ‒ A local disk-only synchronous replica ‒ A remote full datacentre using async replication chained from primary ‒ If primary fails, the local replica can still bring the backup site up-to-date QM1 QM1 QM1 Primary datacentre Disk-only site Backup datacentre Sync Async
  • 22. Backup Queue Manager - Objective • Feature introduced in MQ V6 • Prepares a queue manager for restart/recovery ‒ Without needing to replay all logs at a critical time ‒ For Windows, Unix and System i • “Backup” queue manager takes the place of original ‒ New QMID but contains original definitions and messages
  • 23. Backup Queue Manager - Procedure • Configure queue manager with linear logging • Create a queue manager at the primary site ‒ Create an identical one at the DR site – the backup queue manager • Ship full, inactive log files from active QM to the DR site ‒ Can use disk replication to do this, but disks have to be mounted  No need to replicate qfiles ‒ Or modify SupportPac or sample programs for log management to copy files at the same time as deleting/archiving local logs • Replay log files on the backup QM to bring it up to date ‒ Do this at regular intervals ‒ strmqm -r • If disaster occurs, activate the backup queue manager ‒ strmqm -a • For more control, can force filling of current log file ‒ MQSC RESET QMGR TYPE(ADVANCELOG)
  • 24. A non-DR DR configuration • Based on a real customer scenario: different qmgrs in different sites • Regular deliberate partial failovers of apps and/or qmgrs • Recommended MQ clusters: "marooned" messages allowed for this design QM1Sender App Receiver App QM2 Receiver App QM3 Sender App Site 1 Site 2 Site 3 App moves site
  • 25. Integration with other products • May want to have consistency with other data resources ‒ For example, databases and app servers • Only way for guaranteed consistency is disk replication where all logs are in same group ‒ Otherwise transactional state might be out of sync • DB2 can use MQ as part of its own replication strategy ‒ InfoSphere Replication Server
  • 27. Planning for Recovery • Write a DR plan ‒ Document everything – to tedious levels of detail ‒ Include actual commands, not just a description of the operation  Not “Stop MQ”, but “as mqm, run /usr/local/bin/stopmq.sh US.PROD.01” • And test it frequently ‒ Recommend twice a year ‒ Record time taken for each task • Remember that the person executing the plan in a real emergency might be under-skilled and over-pressured ‒ Plan for no access to phones, email, online docs … • Each test is likely to show something you’ve forgotten ‒ Update the plan to match ‒ You’re likely to have new applications, hardware, software … • May have different plans for different disaster scenarios
  • 28. Example Exercises from MQ Development • Different groups have different activities that must continue ‒ Realistic scenarios can help show what might not be available • From the MQ development lab … • Most of the change team were told there was a virulent disease and they had to work from home ‒ Could they continue to support customers • If Hursley machine room was taken out by a plane missing its landing at Southampton airport ‒ Could we carry on developing the MQ product ‒ Source code libraries, build machines, test machines … ‒ Could fixes be produced • (A common one) Someone hit emergency power-off button • Not just paper exercises
  • 29. Networking Considerations • DNS - You will probably redirect hostnames to a new site ‒ But keep the same IP addresses? Consider NAT for routing to external partners? ‒ Affects CONNAME • Include external organisations in your testing ‒ 3rd parties may have firewalls that do not recognize your DR servers • LOCLADDR configuration ‒ Not normally used by MQ, but firewalls, IPT and channel exits may inspect it ‒ May need modification if a machine changes address • Clustering needs special consideration ‒ Easy to accidentally join the real cluster and start stealing messages ‒ Ideally keep network separated, but can help by:  Not giving backup ‘live’ security certs  Not starting chinit address space (z/OS)  Not allowing channel initiators to start (distributed)  Use CHLAUTH rules • Backup will be out of sync with the cluster ‒ REFRESH CLUSTER() resolves updates
  • 30. A Real MQ Network Story • Customer did an IP move during a DR test • Forgot to do the IP move back when they returned to prime systems • Didn’t have monitoring in place that picked this up until users complained about lack of response
  • 31. Application Patterns for availability • Article describing examples of how to build a hub topology supporting: ‒ Continuous availability to send MQ messages, with no single point of failure ‒ Linear horizontal scale of throughput, for both MQ and the attaching applications ‒ Exactly once delivery, with high availability of individual persistent messages ‒ Three messaging styles: Request/response, fire-and-forget, and pub/sub • http://www.ibm.com/developerworks/websphere/library/techarticles/1303_b roadhurst/1303_broadhurst.html
  • 32. Other Resources • Applications may need to deal with replay or loss of data. ‒ Decide whether to clear queues down to a known state, or enough information elsewhere to manage replays • Order of recovery may change with different product releases ‒ Every time you install a new version of a product revisit your DR plan • What do you really need to recover ‒ DR site might be lower-power than primary site ‒ Some apps might not be critical to the business ‒ But some might be unrecognised prereqs
  • 33. If a Real Disaster Hits • Hopefully you never need it. But if the worst happens: • Follow your tested plan ‒ Don’t try shortcuts • But also, if possible: ‒ Get someone to take notes and keep track of the time tasks took ‒ Prepare to attend post mortem meetings on steps you took to recover ‒ Accept all offers of assistance • And afterwards: ‒ Update your plan for the next time
  • 34. Summary • Various ways of recovering queue managers • Plan what you need to recover for MQ • Plan the relationship with other resources • Test your plan
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