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Social Business
MARKETINGPIONEERS          31 JAN




Sonja Loth | Social Inc.
Toekomst
Social Media



Social Business
Social Business
  “An organization that has put in place the
  strategies, technologies and processes to
systematically engage all the individuals of its
                  ecosystem
(employees, customers, partners, suppliers) to
       maximize the co-created value”
Social business ecosysteem
•   Visie & Leiderschap
•   Cultuur & Resources
•   Platforms & Programs
•   Intelligence & Tooling

Hoe uit zich dit?
• Interne beweging; Social Enterprise
• Externe beweging; Social Brand
INSPIRATIE / ONTASTBAAR
VISIE                                        CULTUUR
& LEIDERSCHAP                            & RESOURCES




                  SOCIAL BUSINESS
                   FRAMEWORK




INTELLIGENCE                               PLATFORMS
& TOOLING                                & PROGRAMS
               RESULTATEN / TASTBAAR
Visie & leiderschap
Visie & leiderschap

CEO agenda:

1.   Onvoorspelbaarheid overheid regelgeving en impact op
     balans
2.   China als game changer, economisch, intellectueel eigendom
3.   Strijd om talent
4.   Technologische disruptie business modellen
5.   Massale teloorgang van bedrijfsmodellen en tussenhandel
     door social media en social networks; de Power of the
     Public
6.   Alles buiten mijn controle- en gezichtsveld, mijn blind spots
Visie & leiderschap
                        The toys are
                       changing, so is
                        the company
                      (CEO Jorgen Vig Knudstorp)
Cultuur & resources
Cultuur & resources
Cultuur & resources
Intelligence & tooling
Intelligence & tooling
Themes                                                  NPS




   Technology                    Lifestyle                 Promotors                   Detractors




     Mobile                       Urban                Products & Services         Products & Services




Trends | Innovatie       Music | Fashion | Events         Consumers                    Consumers




                                                Influencers
Intelligence & tooling
Platforms & programs
Platforms & programs
Platforms & programs
Platforms & programs
RECAP
ICT



 Research &                  Klanten
Development                  service


               Social
                  0
              business
   MT &
                               HR
  Directie



              Communicatie
              & Marketing
INSPIRATIE / ONTASTBAAR
VISIE                                        CULTUUR
& LEIDERSCHAP                            & RESOURCES




                  SOCIAL BUSINESS
                   FRAMEWORK




INTELLIGENCE                               PLATFORMS
& TOOLING                                & PROGRAMS
               RESULTATEN / TASTBAAR
INSPIRATIE / ONTASTBAAR
VISIE                                        CULTUUR
& LEIDERSCHAP                            & RESOURCES




                  SOCIAL BUSINESS
                   FRAMEWORK




INTELLIGENCE                               PLATFORMS
& TOOLING                                & PROGRAMS
               RESULTATEN / TASTBAAR
Recap
• Bepaal waar je sterk in bent – en waarin niet

• Maak een keuze; wil je een social brand zijn, een social
  enterprise of een social business

• Durf zwakke plekken bloot te leggen en maak de business
  case – wat levert verandering op?

• Vertel je verhaal – en nog eens – en nog eens

• Enjoy!
Social Business




 Vragen?                  Join the conversation


 opleidingen@lectric.nl       @LECTRIC

 sonja@socialinc.nl           LECTRIC

 T 073 68 11 000              LECTRIC

                              LECTRICTV

                              LECTRICopleidingen

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Marketing Pioneers - Sonja Loth - Lectric

Editor's Notes

  1. http://darmano.typepad.com/logic_emotion/2012/05/social_biz.htmlSocial Business: Connected, Adaptive & IntelligentDespite much of the chatter around "social business", the reality is that most organizations are currently dealing with the realities of social media and only a few truly recognize the potential of social business. Not unlike how digital media evolved into digital business—social business takes the foundation of social media and begins to build new economic models on top of it. Proof points include models such as Kickstarter which disrupts old economic models by empowering any venture to become a funded venture. Existing business models however, are also presented with new opportunities (and threats). Business models where new connections are formed to the benefit of both the business, customer and even employee and shareholders are a core tenet of "social business". One could make the argument that Apple, while infamous for it's secret culture acted as a social business when they chose to connect to would be developers instead of trying (in vain) to design apps themselves. It is this kind of connected ecosystem which is linked to the idea of social business as well as the ability to adapt to conditions based on the intelligence a business can interpret. In the immediate years to come, the amount of data available to the average business will be infinite, however the data will be meaningless without the ability to interpret and act upon it. 
  2. Als social media manager moet je met alleafdelingenschakelenvoor diverse doeleinden. Als social media manager moet je relevant zijnvoorelkeafdeling op eenanderemanier. Een ding weet de social media manager wel. Jij bent altijddegen die proactiefmoethandelenvoordat de afdelingennaarjouwkomen met vragen. Eenmaal de toevoegdewaarde van social voor de diverse afdelingenduidelijkgemaakt? Dan kan social eenonderdeelworden van de dagelijksewerkzaamheden van de diverse afdelingen. Laten we eenskijkenwaar die waardedan zit per afdeling.