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A COLLECTION OF COMMUNITY MANAGEMENT A Collection Of Community Management Advice

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A COLLECTION OF COMMUNITY MANAGEMENT ADVICE: HOW DO SOCIAL MEDIA MANAGERS AND COMMUNITY MANAGERS DIFFER?“ don’t like the term ”Social Media I “ Picture a high street. One side is lined with Manager”. That’s like using the shiny chain stores, shouting at you with word ”Telephone Manager” which bright signs and neon lighting. The other is lined with independent shops, focusing doesn’t actually tell you what their attention on you and your interests. they’re doing. They could be doing Social Media Managers man the shiny telesales, customer service, chain stores, hold the attention grabbing feedback outreach or any other signs and secure visitors with attractive thing that uses the telephone. To offers. They get you in and then manage that point, Community Managers the traffic. Transactional custom that comes and goes. Community Managers invite can use social media to build you in to the independent shops, offer you community. But using social media tea and have a chat to learn what your does not make you a Community interests are and how they can help you. Manager unless you are, in fact, They trigger your senses and encourage you building community.” to build a lasting connection.” DAVID SPINKS, FEAST HEATHER CHAPMAN, ICM RESEARCH 7

Publié dans : Business
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  • great job can you email it to me to share with our veterans at dtate@vetsupportnet.org...thx
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