SlideShare une entreprise Scribd logo
1  sur  19
Presentation
Conversation Analysis
Discourse analysis (DA), or discourse studies, is a general
Term for a number of approaches to analyzing written,
vocal, or sign language use or any
significant semiotic event.
Data Categorization
 The data taken for analysis is naturally occurring
dialogue on phone.
 It is between two strangers who happen to become
known due to a wrong call.
 Ameer calls his friend Majid and did not recognize the
voice. In fact the Majid whom Ameer calls is not the one
who is Ameer’s friend.
 This wrong call happen to become known as Majid
introduces himself to Ameer and he agrees to become
his customer as Majid ahmed is a sales manager of Jazz
and Ameer agrees to buy connection from him.
 The phone conversation lasts for 1min 14 sec.
Features of Discourse analysis
used in the dialogue
 Turn taking
 Adjacency pair
 Repetition
 Grice maxims
 Flouting of maxims
 Repair
 Pauses
Data Analysis
Turn Taking:
Turn-taking refers to the process by which people
In a conversation decide who is to speak next.
Total number of turns taken in this conversation
are 17. 9 by speaker A Majid and and 8 by speaker
B Ameer.
i.e.
Majid: Hello! A.O.A!
Ameer: Walikum Salam! Kesy hoo aap?
Adjacency pair:
The speaker’s follows the adjacency pair as they know
what comes after what like greeting follows greeting,
questions follows the response and requests follows
acceptance.
i.e. Majid: Hello! A.O.A!
Ameer: Walikum Salam!
Ameer: Ok bhai ALLAH HAFIZ.
Majid: ALLAH HAFIZ.
Repetition:
The repetition of words occur in conversation.
i.e.
Ameer: kiaaaa???? y 5169958 nhi hy ?
Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis
say baat krni hy ?
Maxims:
Grice maxims are followed in this conversation.
Here maxims of quantity and quality and relevance are followed.
Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo.
Main apko bussines de skta hoon. Mujy ek adad jazz connection ki
zrort hai. Ap mujy de skty ho?
Majid: Array wah……. Yeh wrong number ab shad bussines number
main badl gaia hy. Apko zati estmal k liay number chahiy? Agr aap
mery 5 connection bikwa do gy to 1 number muft dy skta hoon.
Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad
main rabta kroon ga.
Flouting of Maxim:
Here both speakers flouts the maxim of manner as they
both were not clear about whom they were talking.
Ameer: kiaaaa???? y 5169958 nhi hy ?
Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis
say baat krni hy ?
Ameer: Mujy Mr majid aziz say baat krni hy .
Majid: Nhi main majid aziz nhi hoon main to majid
ahmed hoon . ye majid aziz sahb kia krty hain?
Repair:
Repair is present in the conversation. As one speaker
corrects the other.
Ameer: kiaaaa???? y 5169958 nhi hy ?
Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis
say baat krni hy ?
Pauses:
Pauses are present in the conversation. As Majid makes
pause because he is trying to recognize the voice of the
caller.
Ameer: Main apko kafi dair baad phone kr rha hoon.
Mery piary maji! Kya ho rha hai Ajkal.
Majid: kya mtlb? Main koi maji shaji nhi hoon…….
Main majid Ahmed hoon. Ap ne Kahan phone kia hy ?
kis numbr pr ring kiii hy ?
Conclusion
A good conversation follows all the
maxims
And manners of discourse. The
conversation
analyzed above was ambiguous at first as
it
Was a wrong call but become known as
this
Wrong call appears to be helpful to both
the
speakers. The conversation lacks the
References
 http://www.tlumaczenia-
angielski.info/linguistics/discourse.htm
 http://www.apnaorg.com/research-papers/zulfiqar-1/
 http://www.questia.com/library/communication/languag
e-and-linguistics/linguistics/discourse-analysis
 http://grammar.about.com/od/d/g/discanalysisterm.htm
Appendix
Dialogue
Conversation of wrong Number:
(Ameer apny phone say ek number milata hy)
Majid: Hello! A.O.A!
Ameer: Walikum Salam! Kesy hoo aap?
Majid: Main theak hoon . apka shukriaa… or ap kesy hoo?
Ameer: Main apko kafi dair baad phone kr rha hoon. Mery piary
maji! Kya
ho rha hai Ajkal.
Majid: kya mtlb? Main koi maji shaji nhi hoon……. Main majid
Ahmed hoon. Ap ne Kahan phone kia hy ? kis numbr pr ring kiii hy
?
Ameer: kiaaaa???? y 5169958 nhi hy ?
Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis say baat krni hy ?
Ameer: Mujy Mr majid aziz say baat krni hy .
Majid: Nhi main majid aziz nhi hoon main to majid ahmed hoon . ye majid aziz sahb
kia krty hain?
Ameer: Ye P n G main sales man hy kiaa aap janty hy?
Majid: Sorry mera P n G ya majid aziz say koi taluq nhi hy. Main to moblink Jazz
main sales officer hoon.
Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo. Main apko bussines
de skta hoon. Mujy ek adad jazz connection ki zrort hai. Ap mujy de skty ho?
Majid: Array wah……. Yeh wrong number ab shad bussines number main badl gaia
hy. Apko zati estmal k liay number chahiy? Agr aap mery 5 connection bikwa
Do gy to 1 number muft dy skta hoon.
Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad main rabta kroon ga.
Majid: Sai hay bhtr janab.
Ameer: Ok bhai ALLAH HAFIZ.
Majid: ALLAH HAFIZ.
Discourse analysis

Contenu connexe

Dernier

THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...
THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...
THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...漢銘 謝
 
The 3rd Intl. Workshop on NL-based Software Engineering
The 3rd Intl. Workshop on NL-based Software EngineeringThe 3rd Intl. Workshop on NL-based Software Engineering
The 3rd Intl. Workshop on NL-based Software EngineeringSebastiano Panichella
 
miladyskindiseases-200705210221 2.!!pptx
miladyskindiseases-200705210221 2.!!pptxmiladyskindiseases-200705210221 2.!!pptx
miladyskindiseases-200705210221 2.!!pptxCarrieButtitta
 
Dutch Power - 26 maart 2024 - Henk Kras - Circular Plastics
Dutch Power - 26 maart 2024 - Henk Kras - Circular PlasticsDutch Power - 26 maart 2024 - Henk Kras - Circular Plastics
Dutch Power - 26 maart 2024 - Henk Kras - Circular PlasticsDutch Power
 
DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...
DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...
DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...Henrik Hanke
 
Event 4 Introduction to Open Source.pptx
Event 4 Introduction to Open Source.pptxEvent 4 Introduction to Open Source.pptx
Event 4 Introduction to Open Source.pptxaryanv1753
 
Simulation-based Testing of Unmanned Aerial Vehicles with Aerialist
Simulation-based Testing of Unmanned Aerial Vehicles with AerialistSimulation-based Testing of Unmanned Aerial Vehicles with Aerialist
Simulation-based Testing of Unmanned Aerial Vehicles with AerialistSebastiano Panichella
 
Engaging Eid Ul Fitr Presentation for Kindergartners.pptx
Engaging Eid Ul Fitr Presentation for Kindergartners.pptxEngaging Eid Ul Fitr Presentation for Kindergartners.pptx
Engaging Eid Ul Fitr Presentation for Kindergartners.pptxAsifArshad8
 
Call Girls In Aerocity 🤳 Call Us +919599264170
Call Girls In Aerocity 🤳 Call Us +919599264170Call Girls In Aerocity 🤳 Call Us +919599264170
Call Girls In Aerocity 🤳 Call Us +919599264170Escort Service
 
The Ten Facts About People With Autism Presentation
The Ten Facts About People With Autism PresentationThe Ten Facts About People With Autism Presentation
The Ten Facts About People With Autism PresentationNathan Young
 
SaaStr Workshop Wednesday w/ Kyle Norton, Owner.com
SaaStr Workshop Wednesday w/ Kyle Norton, Owner.comSaaStr Workshop Wednesday w/ Kyle Norton, Owner.com
SaaStr Workshop Wednesday w/ Kyle Norton, Owner.comsaastr
 
RACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATION
RACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATIONRACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATION
RACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATIONRachelAnnTenibroAmaz
 
INDIAN GCP GUIDELINE. for Regulatory affair 1st sem CRR
INDIAN GCP GUIDELINE. for Regulatory  affair 1st sem CRRINDIAN GCP GUIDELINE. for Regulatory  affair 1st sem CRR
INDIAN GCP GUIDELINE. for Regulatory affair 1st sem CRRsarwankumar4524
 
Quality by design.. ppt for RA (1ST SEM
Quality by design.. ppt for  RA (1ST SEMQuality by design.. ppt for  RA (1ST SEM
Quality by design.. ppt for RA (1ST SEMCharmi13
 
Work Remotely with Confluence ACE 2.pptx
Work Remotely with Confluence ACE 2.pptxWork Remotely with Confluence ACE 2.pptx
Work Remotely with Confluence ACE 2.pptxmavinoikein
 
SBFT Tool Competition 2024 -- Python Test Case Generation Track
SBFT Tool Competition 2024 -- Python Test Case Generation TrackSBFT Tool Competition 2024 -- Python Test Case Generation Track
SBFT Tool Competition 2024 -- Python Test Case Generation TrackSebastiano Panichella
 
Early Modern Spain. All about this period
Early Modern Spain. All about this periodEarly Modern Spain. All about this period
Early Modern Spain. All about this periodSaraIsabelJimenez
 
Mathan flower ppt.pptx slide orchids ✨🌸
Mathan flower ppt.pptx slide orchids ✨🌸Mathan flower ppt.pptx slide orchids ✨🌸
Mathan flower ppt.pptx slide orchids ✨🌸mathanramanathan2005
 
Chizaram's Women Tech Makers Deck. .pptx
Chizaram's Women Tech Makers Deck.  .pptxChizaram's Women Tech Makers Deck.  .pptx
Chizaram's Women Tech Makers Deck. .pptxogubuikealex
 
PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.
PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.
PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.KathleenAnnCordero2
 

Dernier (20)

THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...
THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...
THE COUNTRY WHO SOLVED THE WORLD_HOW CHINA LAUNCHED THE CIVILIZATION REVOLUTI...
 
The 3rd Intl. Workshop on NL-based Software Engineering
The 3rd Intl. Workshop on NL-based Software EngineeringThe 3rd Intl. Workshop on NL-based Software Engineering
The 3rd Intl. Workshop on NL-based Software Engineering
 
miladyskindiseases-200705210221 2.!!pptx
miladyskindiseases-200705210221 2.!!pptxmiladyskindiseases-200705210221 2.!!pptx
miladyskindiseases-200705210221 2.!!pptx
 
Dutch Power - 26 maart 2024 - Henk Kras - Circular Plastics
Dutch Power - 26 maart 2024 - Henk Kras - Circular PlasticsDutch Power - 26 maart 2024 - Henk Kras - Circular Plastics
Dutch Power - 26 maart 2024 - Henk Kras - Circular Plastics
 
DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...
DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...
DGT @ CTAC 2024 Valencia: Most crucial invest to digitalisation_Sven Zoelle_v...
 
Event 4 Introduction to Open Source.pptx
Event 4 Introduction to Open Source.pptxEvent 4 Introduction to Open Source.pptx
Event 4 Introduction to Open Source.pptx
 
Simulation-based Testing of Unmanned Aerial Vehicles with Aerialist
Simulation-based Testing of Unmanned Aerial Vehicles with AerialistSimulation-based Testing of Unmanned Aerial Vehicles with Aerialist
Simulation-based Testing of Unmanned Aerial Vehicles with Aerialist
 
Engaging Eid Ul Fitr Presentation for Kindergartners.pptx
Engaging Eid Ul Fitr Presentation for Kindergartners.pptxEngaging Eid Ul Fitr Presentation for Kindergartners.pptx
Engaging Eid Ul Fitr Presentation for Kindergartners.pptx
 
Call Girls In Aerocity 🤳 Call Us +919599264170
Call Girls In Aerocity 🤳 Call Us +919599264170Call Girls In Aerocity 🤳 Call Us +919599264170
Call Girls In Aerocity 🤳 Call Us +919599264170
 
The Ten Facts About People With Autism Presentation
The Ten Facts About People With Autism PresentationThe Ten Facts About People With Autism Presentation
The Ten Facts About People With Autism Presentation
 
SaaStr Workshop Wednesday w/ Kyle Norton, Owner.com
SaaStr Workshop Wednesday w/ Kyle Norton, Owner.comSaaStr Workshop Wednesday w/ Kyle Norton, Owner.com
SaaStr Workshop Wednesday w/ Kyle Norton, Owner.com
 
RACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATION
RACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATIONRACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATION
RACHEL-ANN M. TENIBRO PRODUCT RESEARCH PRESENTATION
 
INDIAN GCP GUIDELINE. for Regulatory affair 1st sem CRR
INDIAN GCP GUIDELINE. for Regulatory  affair 1st sem CRRINDIAN GCP GUIDELINE. for Regulatory  affair 1st sem CRR
INDIAN GCP GUIDELINE. for Regulatory affair 1st sem CRR
 
Quality by design.. ppt for RA (1ST SEM
Quality by design.. ppt for  RA (1ST SEMQuality by design.. ppt for  RA (1ST SEM
Quality by design.. ppt for RA (1ST SEM
 
Work Remotely with Confluence ACE 2.pptx
Work Remotely with Confluence ACE 2.pptxWork Remotely with Confluence ACE 2.pptx
Work Remotely with Confluence ACE 2.pptx
 
SBFT Tool Competition 2024 -- Python Test Case Generation Track
SBFT Tool Competition 2024 -- Python Test Case Generation TrackSBFT Tool Competition 2024 -- Python Test Case Generation Track
SBFT Tool Competition 2024 -- Python Test Case Generation Track
 
Early Modern Spain. All about this period
Early Modern Spain. All about this periodEarly Modern Spain. All about this period
Early Modern Spain. All about this period
 
Mathan flower ppt.pptx slide orchids ✨🌸
Mathan flower ppt.pptx slide orchids ✨🌸Mathan flower ppt.pptx slide orchids ✨🌸
Mathan flower ppt.pptx slide orchids ✨🌸
 
Chizaram's Women Tech Makers Deck. .pptx
Chizaram's Women Tech Makers Deck.  .pptxChizaram's Women Tech Makers Deck.  .pptx
Chizaram's Women Tech Makers Deck. .pptx
 
PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.
PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.
PAG-UNLAD NG EKONOMIYA na dapat isaalang alang sa pag-aaral.
 

En vedette

AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at WorkGetSmarter
 

En vedette (20)

AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 

Discourse analysis

  • 2. Discourse analysis (DA), or discourse studies, is a general Term for a number of approaches to analyzing written, vocal, or sign language use or any significant semiotic event.
  • 3. Data Categorization  The data taken for analysis is naturally occurring dialogue on phone.  It is between two strangers who happen to become known due to a wrong call.  Ameer calls his friend Majid and did not recognize the voice. In fact the Majid whom Ameer calls is not the one who is Ameer’s friend.  This wrong call happen to become known as Majid introduces himself to Ameer and he agrees to become his customer as Majid ahmed is a sales manager of Jazz and Ameer agrees to buy connection from him.  The phone conversation lasts for 1min 14 sec.
  • 4. Features of Discourse analysis used in the dialogue  Turn taking  Adjacency pair  Repetition  Grice maxims  Flouting of maxims  Repair  Pauses
  • 5. Data Analysis Turn Taking: Turn-taking refers to the process by which people In a conversation decide who is to speak next. Total number of turns taken in this conversation are 17. 9 by speaker A Majid and and 8 by speaker B Ameer. i.e. Majid: Hello! A.O.A! Ameer: Walikum Salam! Kesy hoo aap?
  • 6.
  • 7. Adjacency pair: The speaker’s follows the adjacency pair as they know what comes after what like greeting follows greeting, questions follows the response and requests follows acceptance. i.e. Majid: Hello! A.O.A! Ameer: Walikum Salam! Ameer: Ok bhai ALLAH HAFIZ. Majid: ALLAH HAFIZ.
  • 8. Repetition: The repetition of words occur in conversation. i.e. Ameer: kiaaaa???? y 5169958 nhi hy ? Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis say baat krni hy ?
  • 9. Maxims: Grice maxims are followed in this conversation. Here maxims of quantity and quality and relevance are followed. Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo. Main apko bussines de skta hoon. Mujy ek adad jazz connection ki zrort hai. Ap mujy de skty ho? Majid: Array wah……. Yeh wrong number ab shad bussines number main badl gaia hy. Apko zati estmal k liay number chahiy? Agr aap mery 5 connection bikwa do gy to 1 number muft dy skta hoon. Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad main rabta kroon ga.
  • 10. Flouting of Maxim: Here both speakers flouts the maxim of manner as they both were not clear about whom they were talking. Ameer: kiaaaa???? y 5169958 nhi hy ? Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis say baat krni hy ? Ameer: Mujy Mr majid aziz say baat krni hy . Majid: Nhi main majid aziz nhi hoon main to majid ahmed hoon . ye majid aziz sahb kia krty hain?
  • 11.
  • 12. Repair: Repair is present in the conversation. As one speaker corrects the other. Ameer: kiaaaa???? y 5169958 nhi hy ? Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis say baat krni hy ?
  • 13. Pauses: Pauses are present in the conversation. As Majid makes pause because he is trying to recognize the voice of the caller. Ameer: Main apko kafi dair baad phone kr rha hoon. Mery piary maji! Kya ho rha hai Ajkal. Majid: kya mtlb? Main koi maji shaji nhi hoon……. Main majid Ahmed hoon. Ap ne Kahan phone kia hy ? kis numbr pr ring kiii hy ?
  • 14. Conclusion A good conversation follows all the maxims And manners of discourse. The conversation analyzed above was ambiguous at first as it Was a wrong call but become known as this Wrong call appears to be helpful to both the speakers. The conversation lacks the
  • 15.
  • 16. References  http://www.tlumaczenia- angielski.info/linguistics/discourse.htm  http://www.apnaorg.com/research-papers/zulfiqar-1/  http://www.questia.com/library/communication/languag e-and-linguistics/linguistics/discourse-analysis  http://grammar.about.com/od/d/g/discanalysisterm.htm
  • 17. Appendix Dialogue Conversation of wrong Number: (Ameer apny phone say ek number milata hy) Majid: Hello! A.O.A! Ameer: Walikum Salam! Kesy hoo aap? Majid: Main theak hoon . apka shukriaa… or ap kesy hoo? Ameer: Main apko kafi dair baad phone kr rha hoon. Mery piary maji! Kya ho rha hai Ajkal. Majid: kya mtlb? Main koi maji shaji nhi hoon……. Main majid Ahmed hoon. Ap ne Kahan phone kia hy ? kis numbr pr ring kiii hy ? Ameer: kiaaaa???? y 5169958 nhi hy ?
  • 18. Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis say baat krni hy ? Ameer: Mujy Mr majid aziz say baat krni hy . Majid: Nhi main majid aziz nhi hoon main to majid ahmed hoon . ye majid aziz sahb kia krty hain? Ameer: Ye P n G main sales man hy kiaa aap janty hy? Majid: Sorry mera P n G ya majid aziz say koi taluq nhi hy. Main to moblink Jazz main sales officer hoon. Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo. Main apko bussines de skta hoon. Mujy ek adad jazz connection ki zrort hai. Ap mujy de skty ho? Majid: Array wah……. Yeh wrong number ab shad bussines number main badl gaia hy. Apko zati estmal k liay number chahiy? Agr aap mery 5 connection bikwa Do gy to 1 number muft dy skta hoon. Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad main rabta kroon ga. Majid: Sai hay bhtr janab. Ameer: Ok bhai ALLAH HAFIZ. Majid: ALLAH HAFIZ.