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Cash = Community * Context * Content * Currency Martin Szugat, SnipClip GmbH
Tomorrow is Now. Sharing.  Gaming. Web 2.0 Post Web 2.0
Funware: Design for Fun!
Agenda
VIRTUAL GOODS ,[object Object]
More with Less
Definition ,[object Object],[object Object],[object Object],[object Object],[object Object]
Digital vs. Virtual Goods
Business Models Non Branded Branded Sponsored Paid User-generated Farm- Ville Virtual Greats SnipClip Second Life
 
Example A: Nestle Toll House ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example B: Malibu Rum ,[object Object],[object Object],[object Object],[object Object],[object Object]
Users Love Brands.
User-generated Targeting
Value Chain (Paid Goods)
CASH = COMMUNITY * CONTEXT * CONTENT * CURRENCY ,[object Object]
1) Community (Maslow)
2) Context Hedonic Functional Social
Do you want to play a game? Social Context + Casual Gaming = Social Gaming
3) Content
4) Currency
Payment Methods
Virtual Goods Strategy
Jumping the Shark
3R-Metrics
Comparison of Virtual Goods Virtual Worlds Social Games Social Networks Average Revenues per Monthly Active User per Year $0.37  $3.56  $8.23
ARPPU accross different genres
ACQUISITION, ACTIVATION, RETENTION, REFERRAL, REVENUE ,[object Object]
AARRR!!!!! Acquisition Retention Referral Revenue
Acquisition
Activation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Retention
Stickiness
Referral k-Factor = Number of Invites * Acceptance Rate k-Factor > 1    Viral Growth  
Invite Success Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Main Learnings ,[object Object],[object Object]
Stickiness, Virality and Churn
Revenue Age ARPPU 15 $2.65 18 $2.92 22 $2.82 25 $2.99 29 $3.33
Most important: ,[object Object],[object Object]
FUNNELS AND TESTS ,[object Object]
Metric-Driven Design    Funnel Analysis    A/B Split  Testing ,[object Object],[object Object]
Viral & Engagement Loops Active User
PRODUCT PLANNER ,[object Object]
MIXPANEL ,[object Object]
KONTAGENT ,[object Object]
Reading
www.Helden-der-WM.de ,[object Object]
Talk to me. ,[object Object],[object Object],[object Object],[object Object]

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Cash = Community * Context * Content * Currency

Editor's Notes

  1. http://andrewchen.typepad.com/andrew_chens_blog/2008/05/when-facebook-a.html
  2. http://www.bretterrill.com/2008/10/game-design-lessons-from-evolutionary_20.html
  3. http://www.socialtimes.com/2010/03/the-economics-of-facebook-games/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+socialtimes+%28SocialTimes.com%29&utm
  4. http://www.insidesocialgames.com/2009/11/04/how-big-social-games-maintain-their-sticky-factors/
  5. http://www.insidesocialgames.com/2009/11/04/how-big-social-games-maintain-their-sticky-factors/