1. Martin Heltai (503) 680-0415
Martin G. Heltai
Profile Senior professional and manager in professional development, learningand performance
solutions,organization transition management, project management, and performance
management,
Offers creativity in the design, development and delivery of programs,particularly in supportof
large-scaleenterpriseimplementations.
Summary of
qualifications  Develops and delivers curricula through instructor led and virtual technologies.
 Implements learningcommunities and Communities of Practice(CoP) as tool for
organizational change.
 SharePointadministration,contentdevelopment and training
 In depth understandingof organizational development, Business Process Re-engineering
(BPR) implementation, strategic analysis,and changeimplementation.
 Manager/Department Director of trainingand media organizations.
 Train the Trainer
 Organizational transformation
 Career devoted to the integration of people, processes and technology.
 Large-scaleprojectand programmanagement.
 Agile Scrum Master.
 Lean Six Sigma Greenbelt.
 Expert facilitator in diversework-forces.
 Aligns successful strategic execution.
 Conducts classes and seminarsrangingfrommanagement skillsto projectmanagement.
 Writer/developer of curriculum,coursewareand technical documentation.
 Bridges knowledge and operational gaps of e-business/e-commerce strategic initiatives.
 Expertise in technology-based communications and trainingdelivery systems.
 Demonstrated ability in the development of a shared vision and guidanceto attain it.
3580 NE Stanton Street
Portland,OR 97212
(503) 680-0415
martin@heltai.net
LinkedIn Profile

2. Martin Heltai (503) 680-0415
Summary of
Experience 3/2016 – Present
Perlan Project Photographer: As a member of the Perlan Projectteam, an Airbus sponsored
project to build and fly a manned glider to 90,000 feet, my role is to capture important PR and
technical milestones.(www.perlanimages.com)
5/2015 Present
Cumulus Resources Beaverton, OR: Senior partner for Change Management Implementation:
Conducts problem, needs and skills analysisto create realistic pictures of the barriers to change
adaptation,implemented solutions to overcome those barriers.Developed creativesolutions
includingchangestrategies and transition curriculumin supportof large-scaletechnological
implementation.
8/2013-1/2015
Kaiser Permanente Portland, OR: Senior Process Improvement Consultant
Implements Process Improvement initiatives. Designs and manages strategic cross-functional
projects.The results of this effort resulted in an increasein the work unit performance by 10%,
“efficient work procedures” in the Kaiser Membership Administration Unitby 12% and
specifically in theContracts Administration department my directassignment,the “efficient
work procedures”, increased by 54%. These results arein directcontrastwith the enterprise,
where these scores decreased.
Implemented an issuemanagement process that reduced handoff error rates by over 80%.
Introduces a “Quick Win”initiativeto engage the front-line employees in becoming true
partners and contributors to process improvement initiatives.
Led the project team to define the business casefor “Work Place2020.” Developed the Train
the Trainer for Agile workforce implementation.
SharePoint(SP) content manager and administrator for WorkPlace2020 project. In
collaboration with ITservices developed the governance structure of SharePoint and developed
the curriculumto train and supportSP administrators,contentmanagers and end users
11/2007-5/2013
Cambia Health Solutions (Regence BCBS), Portland, OR: Learning and Performance Solutions
Consultant
Led the selection and implementation the Talent Management infrastructurethatincludes
RecruitingPerformance Management and LearningManagement Systems. Led the original
initiativefor organization processimprovement through the development and implementation
of LEAN Curriculum. Facilitated the narratives and process redesign that led to the introduction
of a Quality Management System (QMS) in the operational areas of the organization.
Developed the Train the Trainer program for system implementation. Developed the team
SharePointsite, administered itand trained content owners/developers.
Responsiblefor evaluating,developing, coordinating,recommending, implementing and
leadingstrategic learningand transition management projects in order to align people
processes and technology with Regence core strategies and key initiatives with a special focus
on Lean, Six Sigma and other process improvement methodologies to eliminatewaste, increase
organizational capacity and promote organizational agility.
Acts as liaison between business areas,IT,and vendors

3. Martin Heltai (503) 680-0415
8/2002-11/2007
The Miro Group/Cumulus Resources, Portland, OR: Sr. Consultant:
As a self-employed consultantI led the implementation of strategic change management
program implementations.
Developed an integrated Project Management curriculumfor IT professionals. Developed and
delivered Systems Development Life Cycle(SDLC) processes.Consultantto executives and
managers on technology architectureand integration.
Clients included Computer Associates,Fidelity,MetLife, ProvidenceHealth Systems, and
BonnevillePower Administration.
3/1999-7/2002
Computer Horizons, Troy, MI: Sr. Consultant:
Directed and administered Internet education curriculum.Developed courseware for basic
Internet courses includingXML,OOAD and Internet Overview. Developed courses and
delivered Internet based distance-learningclasses globally to Proctor and Gamble, Inc.
1/1997-3/1999
ProsoftTraining Austin, TX: Sr. Instructor and Curriculum director:
Senior/Lead Instructor and developer of Certified Internet Web Designer (CIW) certification
program.
Directed the development and delivery of the E-Business Application Framework Globally for
IBM. Developed and implemented Train the Trainer programfor a dozen trainers to deliver the
E business Application Framework trainingglobally
4/1995 – 12/1996
Meridian Management System Fort Worth, TX: Principal:
Invested in “Vision Achiever” Software. Directed Business development and Marketing.
7/1994-6/1996
Oracle, Redwood Shores, CA: Senior Change Management consultant:
Led the transition projectteam for CH2M Hill OracleFinancials aswell as remove the
impediments to successful transition of the financeteam from CorvallisORto the new
corporate headquarters in Denver CO.
As a resultwe changed the consultingengagement from imposingOracleonto the Financestaff
of CH2M Hill.To participativecollaboration. Wecaptured the undocumented tribal knowledge
in order to greatly accelerateOracledevelopment. Out of the 200+ individuals who were
offered transfers to Colorado,only 7 had accepted. By the end of our project97 individualshad
accepted the transfers.
Developed “The ConsultingHandbook for Customer Specific Applied Curriculum”.Managed
project team to implement solutions. Led the curriculumand coursewaredesign team to
accomplish strategic goals.Trained trainersand consultantsin theappl ication and delivery of
assessment,trainingand consultingstrategies.
3/1993-7/1994
EDS, Plano, TX: Sr. Training Developer:
Developer/author of instructor manual for InteractiveDistanceLearning. Designed
technological interfaceand documentation for EDS’ “Capture and Demonstration Labs”.
Designed and delivered end-user training. Developed “Blueprint for Computer-based
Instructional Strategies.”
8/1979-1/1991
The University of Texas at Arlington, Arlington, TX: Director, Media Services

4. Martin Heltai (503) 680-0415
Managed the development and delivery of services that included University Faculty Learning
Resource Center, Graphics,Photography,Television,and Technical support.
2/1990-6/1992
United Nations Centre for Human Settlements Nairobi, Kenya: Editor, Designer and Publisher”
Manual for CollaborativeOrganizational Assessmentin Human Settlements Organizations.”
Education
 Ed.S. Instructional Systems Technology, Indiana University,Bloomington,Indiana
 M.S. Education, Indiana University,Bloomington,Indiana
 B.A. History,The College of Charleston,Charleston,South Carolina
Organizations
 American Society for Quality (ASQ)
 American Society for Trainingand Development (ASTD)
 PastPresident, Texas Chapter International Society for Performance Improvement (ISPI)
Languages
English,French, Hungarian