Portfolio

Portfolio
2016
Mary Helen Christiano, M.S.

TABLE OF CONTENTS
TABLE OF CONTENTS----------------------------------------------------------------------------------------------- 2
RESUME ------------------------------------------------------------------------------------------------------------------ 3
RECOGNITION --------------------------------------------------------------------------------------------------------- 5
PROFESSIONAL REFERENCES ---------------------------------------------------------------------------------- 8
PERSONALITY ASSESSMENTS----------------------------------------------------------------------------------- 9
VOLUNTEER WORK ------------------------------------------------------------------------------------------------10
PROFESSIONAL ASSOCIATIONS-------------------------------------------------------------------------------11
PAST REVIEWS -------------------------------------------------------------------------------------------------------12
PERSONAL INTERESTS--------------------------------------------------------------------------------------------13
WORK SAMPLES -----------------------------------------------------------------------------------------------------14

RESUME
Mary Helen Christiano
March 2013 Personal Information
1572 McAfee Street, Saint Paul, Minnesota 55106
651-728-2438
mhchristiano@gmail.com
http://www.linkedin.com/pub/mary-christiano/31/207/9a3
O B J E C T I V E S
To obtain a position that will enable me to use my strong organizational
skills, educational and professional background, and ability to work well
with people.
E D U C A T I O N
Metropolitan State University
December 2013
Master of Science in Technical Communication
Member Twin Cities Technical Communications Technical
Community (TC3)
Minnesota State University Student Association (MSUSA)
Cardinal Stritch University
December, 2007
Bachelor of Science in Business Administration
Member Delta Mu Delta International Honor Society
Special recognition for attaining highest GPA in Minnesota
Syracuse School of Automation
June, 1975
Certificate in Computer Programming and Systems Analysis

E X P E R I E N C E
Lead Analyst | 3M Company
October 1979 - Present
Job experiences include: project leader with Six Sigma Green Belt
certification; communications analyst; web systems developer and
web site implementer; Lotus Notes developer; business process
reengineering analyst; technical support analyst; administrator for
quality control metrics and reporting systems for IT systems;
security analyst/administrator in MVS, VM, HP and distributed
(UNIX, DEC VAX) environment; systems auditor in MVS / Cobol
environment; Editor, divisional quality newsletter and computer
operator.
S K I L L S
 Project Management, Six Sigma Green Belt Certified
 Leadership of cross-functional teams
 Excellent communications skills, both oral and written
 Organizational skills
 Planning skills
 Information Technology skills include:
Web development
Lotus Notes development
Microsoft Office, including Visio and MS Project
Statistics (Minitab)
Adobe Suite
LAN hardware support and maintenance
Information security and systems administration
Programming in Cobol, RPG, Fortran, Lotus Notes, JCL,
JavaScript, JQuery, HTML, CSS
Computer operations

RECOGNITION
Education
Honorary Member, Kappa Alpha, Cardinal Stritch University, 2007,
Inductee, Delta Mu Delta International Honor Society, 2007
Special Recognition for attaining highest GPA in Bachelor of Science
degree in the Minnesota region, Cardinal Stritch University, 2007

Recognition for Contributions to Society
Subject of Biographical Record, Marquis Who’s Who in the World, 1997
Subject of Biographical Record, Marquis Who’s Who in Finance and
Industry, 1996/1997

Job Related Recognition
IS&DP Quest for Excellence Quality Award recipient,
3M Company, 1992
Information Technology Rewarding Excellence and
Leadership (REAL) Award, 1997

PROFESSIONAL REFERENCES
Michelle Weninger, Manager, 3M Travel Management
Phone: 1-651-733-1758
mweninger1@mmm.com
Jimmy Lovro, Specialist, 3M Information Technology
Phone: 1-651-733-2451
jdlovro@mmm.com
Jeff Stender, Manager, 3M Corporate Communications
Phone: 1-615-733-4093
jstender@mmm.com
Craig Hansen, P.H.D., Technical Communication Program Director, Metropolitan State University
Phone: 1- 651-999-5958
craig.hansen@metrostate.edu

PERSONALITY ASSESSMENTS
M E Y E R S B R I G G S
E N T J − T H E C O M M A N D E R
ENTJ OVERVIEW
ENTJs are strategic leaders, motivated to organize change. They are quick to see inefficiency and
conceptualize new solutions, and enjoy developing long-range plans to accomplish their vision. They excel
at logical reasoning and are usually articulate and quick-witted.
ENTJs are analytical and objective, and like bringing order to the world around them. When there are flaws
in a system, the ENTJ sees them, and enjoys the process of discovering and implementing a better way.
ENTJs are assertive and enjoy taking charge; they see their role as that of leader and manager, organizing
people and processes to achieve their goals.
WHAT MAKES THE ENTJ TICK
ENTJs are often very motivated by success in their careers and enjoy hard work. They are ambitious and
interested in gaining power and influence. To the ENTJ, decision-making is a vocation. They want to be in a
position to make the call and put plans into motion.
ENTJs tend to be blunt and decisive. Driven to get things done, they can sometimes be critical or brusque
in the pursuit of a goal. They are typically friendly and outgoing, although they may not notice emotional
subtleties in other people. They often love working with others toward a common goal, but may not find
time to attend to their feelings. They focus on results and want to be productive, competent, and
influential.
RECOGNIZING AN ENTJ
ENTJs are natural leaders, and often take charge no matter where they are. They typically have a clear
vision for the future, and intuitively understand how to move people and processes towards that goal.
They tend to approach every situation with the attitude of an efficiency analyst, and are not shy about
pointing out improvements. For the ENTJ, their ideas are a foregone conclusion: it is just a matter of
time before they can move the players to get everything accomplished.
ENTJs are often gregarious, and seem to have an idea for how a person will fit into their grand scheme
from the moment they meet. They are typically direct and may seem presumptuous or even arrogant;
they size people and situations up very quickly, and have trouble being anything but honest about what
they see. ENTJs are sensitive to issues of power, and seek positions and people of influence. They are
characteristically ambitious, and often very engaged in their careers. More than any other type, ENTJs
enjoy their work, and may even say that working is what they do for fun.

VOLUNTEER WORK
Volunteer First Responder
Twins Stadium and Metrodome First Aid Team, 2012 – 2015
3M Emergency Medical Response Team, Building Captain, 2010 – Present
Volunteer
United Way, 2006 – Present
Twin Cities Metro Paint-a-Thon, 1988 – Present (annual event)
Bridging – Roseville, 2007 – Present
Second Harvest Food Shelf – 2005 – Present
Volunteer instructor
Junior Achievement – Grades 7-8, 2002 – 2010

PROFESSIONAL ASSOCIATIONS
Twin Cities Technical Communications Technical Community (TC3)
TC3 is a student group run by and for technical communication students at Metropolitan State
University in Minneapolis and St. Paul, MN. The organization hosts networking events and puts
on software workshops in the interest of professional development for technical
communication students.
Minnesota State University Student Association (MSUSA)
The mission of the Minnesota State University Student Association (MSUSA), Inc. regarding
academic affairs is to enhance the academic quality provided by the Minnesota State
Universities and to increase scholastic opportunities for the students attending these
institutions.
3M Web Developer Community
The 3M Web Developer Community is a place to share information on developing 3M.com or
3M Source sites on the 3M Web Platform.
PM@3M Community
The PM@3M Vision: To provide a cross-functional forum for increased awareness and sharing
of Project Management methodologies, tools and templates, best practices, collaboration, and
innovative approaches.
User Interface (UI) Designers (Computer Systems) Community
Help UI Designers who create or maintain computer systems at 3M. Serve as a resource for
projects in need of UI assistance, providing UI expertise when necessary for a project and
available from the UI Support Team. Build an awareness of UI and its value as well as a level of
expertise within 3M.

PAST REVIEWS
Comments from 3M Management for Performance in Current Position
“Mary is a great technical resource. In addition, she possesses strong project management,
communication and leadership skills. She was promoted during this time period.”
“Mary’s technical skills in Lotus Notes, Web technologies, IT security, systems administration,
quality and consulting are very valuable to this organization. She possesses strong project
management and communications skills. Her willing attitude is a plus as she takes on new
responsibilities and adds to her expertise in our department. She is dependable and a valuable
asset to the Web and Information Systems group.”
“Mary does and amazing job of accomplishing a lot in a professional, straightforward way. She
is easy to work with and always gets the job done for our clients. She is a valuable person to
have on our team.”
“Mary brings a strong technical, writing and leadership skills to this position. She has excellent
communication skills and works with our clients to determine requirements for their Web site
development projects. She works independently and completes an incredible amount of work.
She brings strong expertise and 3M technical experience to her position. A very valuable
member of this team – this department and 3M.”
“Mary possesses strong technical expertise in a variety of areas and takes the initiative to solve
technical issues, bringing solutions to the table instead of problems. She demonstrates strong
leadership skills as well.”
“I have worked with Mary on projects and she is one of the great contributors who accomplish
a lot in a very efficient manner. She has a high level of expertise that she is always willing to
share with others. Mary is a great member of our team.”

PERSONAL INTERESTS
World Travel
Destinations have included Ireland, England, Canada, Italy, Iceland, Thailand, Mexico, Japan,
Greece, Turkey, Lanzarote, and several islands of the Caribbean. I have traveled to 49 of the 50
United States, with short term plans to finish the goal of visiting every state.
Bicycling
Minnesota has many biking / hiking trails that are readily available and I enjoy them quite
frequently, as weather permits. I usually bike individually or sometimes with a group, that
shares similar interests and abilities.
Public Service
It is a core value to help those less fortunate. I am a Minnesota State Certified First Responder
and volunteer my free time to assist others that are in need. I volunteer at many other
institutions as well, helping those who do not have enough resources to meet basic needs.
Arts and Culture
Theater and art exhibits are also of great interest and I enjoy visiting institutions that provide
access to art, design, history, music, dance and theater. Many of my travel excursions have
been to study history and visit sites that have historical significance.

WORK SAMPLES
W E B D E V E L O P M E N T P R O J E C T S
3M Newsroom
http://www.3m.com/3M/en_US/Newsroom/
Problem:
New organization focused on telling the 3M story needed a website built to publish stories on a
daily basis and provide content basis for social platform distribution.
Solution:
Create a new web site that delivers the organization’s stories
Tools:
WCM and Websphere, HTML code, Adobe Photoshop, Adobe Dreamweaver, and Microsoft Word
Roles:
Team member, development process expert, web developer and site implementer

Seven Fires Summit
http://sevenfiressummit.org/
Problem:
Organization does not have a web presence and needs to communicate with constituents and the
public about issues, recent news and scheduled activities.
Solution:
Create a new web site that communicates the organization’s messages to build awareness,
deliver specific agenda items and report on specific events.
Tools:
HTML code, CSS code, Adobe Photoshop, Adobe Dreamweaver, Adobe Fireworks and Microsoft
Word
Roles:
Team member, web developer and site implementer

Aric Ashley Salons
http://www.aricashleysalon.com/
Problem:
Business has a website created and maintained by the owner, who is a hair stylist and not a web
designer. The current site lacks professional design. Site was confusing to navigate and
information was difficult to find.
Solution:
Redevelop and redesign a new web site that communicates the business’s messages in a format
that is visually appealing and makes it easy for the end users to find information.
Tools:
HTML code, CSS code, Adobe Photoshop and Adobe Dreamweaver
Roles:
Web site designer and developer, content architect, style guide developer, editor

Downhill Ski, Snowboard and Social Club
http://hootline.com/
Problem:
Organization had a website, created with a word processing document tool, that lacked site
architecture, and design. Site was confusing to navigate and information was difficult to find.
Solution:
Redevelop and redesign a new web site that communicates the organization’s messages in a
format that is visually appealing and makes it easy for the end users to find information.
Tools:
HTML code, Adobe Photoshop and Adobe Dreamweaver
Roles:
Web site designer, content architect, style guide developer, content developer, editor and site
implementer

3M Community Giving
http://3mgiving.com/
Problem:
3M Community Giving organization had a website created several years ago, and did not follow
the corporation’s standards. Purpose for site was unclear and information was difficult to find.
Solution:
Redevelop and redesign a new web site that communicates the organization’s messages in a
format that meets current standards, communicates purpose clearly and makes it easy for the
intended audience to find information for their intended uses.
Tools:
Websphere portal, Fatwire Content Server, HTML code, CSS code, Adobe Photoshop, Adobe
Dreamweaver
Roles:
Team member, web site construction lead, content editor, web developer and site implementer

3M Racing
http://3mracing.com/
Problem:
The 3M Racing program sponsors NASCAR racing and the program generates huge revenues for
the Automotive Aftermarkets division at 3M. The current site was several years old, had no
interactive features and the program managers requested a total site redesign.
Solution:
Redevelop and redesign a new web site that incorporates newer web technologies to deliver
large amounts of information in an attractive, easy to use format, while adhering to current
corporate design standards and practices.
Tools:
Websphere portal, Fatwire Content Server, HTML code, CSS code, JQuery, JavaScript, Bright Cove
video cloud, Adobe Photoshop and Adobe Dreamweaver
Roles:
Technical project lead, web site developer, video cloud developer, site implementer

M I C R O S O F T O F F I C E P R O J E C T S
Microsoft Word
3M Policy Governance Standard Operating Procedure
Problem:
There is a need to have consistent application of policy documentation across several
organizations for content located in a centralized global policy center.
Solution:
Create a standard operating procedure that ensures consistent structure and policy content
across multiple organizations, enforced through a governing committee.
Tools:
Microsoft Word
Roles:
Team member, document editor
Excerpts:
6.0 Procedure:
6.1 EVENT: Policy Identified. Determine Need: The Operating Committee is accountable for determining the
need for a new policy and the continuing need for existing policies. The Advisory Committee and Policy
Owners offer council regarding Policy usefulness, risk, regulatory, and legal factors.
COMPLIANCE – EXECUTING COMPLIANCE PLAN
6.12 Execute: The Policy Owner is responsible to execute the Compliance Plan, monitor compliance, and review
policy at the agreed to cycle. The Advisory Committee is accountable to ensure all Policy Owners meet this
need.
6.12.1 Communications: Communicate policy in the Policy Center, through email, council meetings, or other
appropriate means as identified in the Compliance Plan.
6.12.2 Training: Provide informal or formal training for those affected as identified in the Compliance Plan.
6.12.3 Compliance Monitoring: Monitor compliance through assessments, certification, technical means,
measurements, audits, or other appropriate mechanism as identified in the Compliance Plan.

Microsoft Excel
Departmental Project Tracking
Problem:
There are usually several departmental projects going on at any given time, with multiple
stakeholders and developers involved. The department manager needed a way to view the
project activity in an easy to interpret format.
Solution:
Create an Excel spreadsheet that shows time progression, with project information for several
projects, with stakeholder and developer involvement information.
Tools:
Microsoft Excel
Roles:
Document creator

Microsoft Visio
3M Policy Center Standard Operating Procedure Process
Problem:
There is a need to communicate the Policy Center process to multiple organizations.
Solution:
Create a diagram that visually communicates the process for adding or updating policy
documents included in the Policy Center web site using a functional flow chart.
Tools:
Microsoft Visio
Roles:
Team member, document creator

W R I T I N G P R O J E C T
International Student Guide
Problem:
Metropolitan State University is expanding its Graduate Program to include international
students. There is a need to prepare international students for their new lives.
Solution:
Create an international student guide to provide information to students about life at
Metropolitan State University and their new homes in the Twin Cities.
Tools:
Adobe Photoshop and Microsoft Word
Roles:
Team member, project planner, guide co-author and proposal author
Excerpt:

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