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Welcome	
  
The	
  Power	
  of	
  Free	
  T-­‐Shirts:	
  	
  
Building	
  a	
  Brand	
  Around	
  a	
  Technology	
  and	
  Cultural	
  Transforma7on	
  	
  
Ma7	
  Curry	
  
	
  
ma8.curry@allstate.com	
  
@ma8jcurry	
  
History	
  –	
  The	
  desire	
  for	
  control	
  
Life	
  is	
  good!	
  	
  
Centralized	
  control	
  requires	
  rules	
  
to	
  scale	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
Centralized	
  control	
  requires	
  rules	
  
to	
  scale	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  RULE	
  
RULE	
  
RULE	
  
RULE	
  RULE	
  
RULE	
  
RULE	
  
RULE	
  RULE	
  
RULE	
  
RULE	
  
RULE	
  
As	
  we	
  get	
  more	
  rules,	
  they	
  
become	
  difficult	
  to	
  navigate	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  COMMITTEE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
COMMITTEE	
  
At	
  some	
  point,	
  the	
  rules	
  become	
  a	
  
barrier	
  to	
  quick	
  decision-­‐making	
  
Over	
  Lme,	
  tools	
  that	
  helped	
  us	
  
scale	
  are	
  now	
  obstacles	
  
COMMITTEE	
  
COMMITTEE	
  
GOVERNANCE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  
RULE	
  GOVERNANCE	
  
COMMITTEE	
  
What	
  we	
  wanted:	
  Innova7on	
  from	
  
anyone,	
  anywhere,	
  any7me	
  at	
  scale	
  
	
  
The	
  answer:	
  Decentralize—create	
  
empowered	
  and	
  collabora7ve	
  teams	
  
Visually,	
  the	
  answer	
  
VALUES,	
  BEHAVIORS,	
  AND	
  OUTCOMES	
  
Customer	
  percepLon	
  vs.	
  employee	
  
behaviors	
  
•  We	
  want	
  our	
  consumers	
  to	
  know	
  
that	
  Allstate’s	
  products	
  protect	
  
them	
  from	
  risk	
  
•  We	
  want	
  our	
  employees	
  to	
  
develop	
  innova7ve	
  soVware	
  
quickly	
  to	
  meet	
  our	
  business	
  
needs	
  and	
  customer	
  expecta7ons	
  
We	
  started	
  with	
  a	
  challenge	
  
What	
  do	
  we	
  call	
  this	
  new	
  way	
  we	
  are	
  developing	
  soVware?	
  
–  TDD	
  
–  Paired	
  programming	
  
–  Extreme	
  programming	
  
–  Collabora7ve	
  workspaces	
  
–  On-­‐demand	
  cloud	
  infrastructure	
  
We	
  responded	
  to	
  this	
  challenge	
  and	
  
CompoZed	
  Labs	
  was	
  born	
  
Where	
  we	
  started	
  
Originally	
  we	
  started	
  with	
  a	
  number	
  of	
  ideas:	
  
–  IDEA	
  Labs	
  
–  IDEAL	
  Labs	
  
–  ADEPT	
  Labs	
  
	
  
We	
  landed	
  on	
  CompoZed	
  because:	
  
–  Composable	
  micro-­‐services	
  
–  The	
  musical	
  metaphor	
  of	
  everyone	
  working	
  together	
  
–  It	
  was	
  approved	
  	
  
What	
  we	
  wanted	
  	
  
•  Something	
  completely	
  different	
  from	
  the	
  Allstate	
  logo	
  
	
  
•  Something	
  close	
  to	
  the	
  Allstate	
  pale8e	
  
	
  
•  Something	
  that	
  emphasized	
  moving	
  with	
  speed	
  
	
  
•  Something	
  that	
  communicated	
  a	
  new	
  way	
  of	
  working	
  
We	
  created	
  a	
  logo	
  
•  The	
  two	
  people	
  facing	
  each	
  other	
  
represent	
  a	
  pair	
  
•  The	
  hexagon	
  is	
  from	
  a	
  bee	
  hive	
  
metaphor	
  that	
  communicates	
  that	
  we	
  
wanted	
  something	
  stackable,	
  scalable,	
  
and	
  quick	
  to	
  build	
  
•  This	
  is	
  the	
  flag	
  and	
  symbol	
  that	
  
represents	
  our	
  effort	
  
Corporate	
  branding	
  
•  We	
  wanted	
  something	
  that	
  said	
  “powered	
  by	
  Allstate,”	
  but	
  
unique	
  	
  
•  When	
  asked	
  why	
  include	
  the	
  capital	
  “Z,”	
  we	
  emphasized	
  
this	
  was	
  more	
  representa7ve	
  of	
  a	
  Silicon	
  Valley	
  mindset.	
  
–  We	
  wanted	
  our	
  brand	
  to	
  be	
  centered	
  on	
  technology	
  and	
  run	
  
and	
  organized	
  like	
  a	
  start-­‐up	
  
First,	
  we	
  created	
  t-­‐shirts	
  
…because	
  PowerPoint	
  does	
  not	
  change	
  culture	
  
Everyone	
  was	
  happy!	
  
We	
  had	
  to	
  clarify	
  the	
  model	
  
Labs	
   Methodology	
   PlaPorm	
  
Labs	
  
Where	
  we	
  work	
  
•  Casual	
  dress	
  
•  Fun	
  
•  Collabora7on	
  
•  Learning	
  
•  Engagement	
  
•  We	
  have	
  a	
  gong!	
  
Methodology	
  
How	
  we	
  work	
  
•  Pairing	
  always!	
  
•  TDD	
  
•  Con7nuous	
  delivery	
  
•  Automate	
  everything	
  
•  Deliver	
  fast	
  and	
  get	
  
feedback	
  
PlaPorm	
  
The	
  Tools	
  We	
  Use	
  
•  Cloud	
  Foundry	
  
•  Con7nuous	
  
integra7on	
  
•  Collabora7on	
  
•  Worksta7on	
  toolsets	
  Identity and SSO
Log Analytics
App Performance
Notifications
Data Services
Mobile Services
Continuous Delivery
Collaboration
Developer Services
Next,	
  we	
  built	
  a	
  website	
  
•  Constant	
  
communica7on	
  has	
  
been	
  cri7cal	
  to	
  our	
  
success	
  
•  Of	
  course,	
  everything	
  
we	
  do	
  is	
  also	
  hosted	
  
on	
  CF	
  
We	
  started	
  coordinaLng	
  events	
  
Arizona	
  Cloud	
  Foundry	
  Meet-­‐up	
  Group	
  
We	
  clarified	
  values	
  
•  Respect	
  your	
  pair	
  
•  Respect	
  your	
  team	
  
•  Always	
  try	
  to	
  get	
  be8er	
  
•  User	
  first	
  
•  Learn	
  always	
  
Oh,	
  and	
  we	
  made	
  cooler	
  t-­‐shirts	
  
Another	
  side	
  note	
  about	
  the	
  t-­‐shirts	
  
•  They	
  are	
  hard	
  work	
  and	
  involve	
  a	
  difficult	
  process:	
  
–  Iterate	
  
–  Get	
  feedback	
  
–  Iterate	
  
And	
  we	
  kept	
  iteraLng	
  
Catch	
  boxes	
  used	
  in	
  the	
  CompoZed	
  Labs	
  to	
  help	
  facilitate	
  a	
  culture	
  shiV	
  	
  
Introducing	
  the	
  CompoZed	
  
accelerator	
  training	
  course	
  
CompoZed	
  changes	
  the	
  game	
  
•  The	
  CompoZed	
  brand	
  changes	
  how	
  we	
  recruit	
  
•  CompoZed	
  changes	
  how	
  we	
  build	
  new	
  
facili7es	
  	
  
– Allstate	
  is	
  currently	
  opening	
  an	
  innova7ve	
  
addi7onal	
  loca7on	
  in	
  downtown	
  Chicago’s	
  
Merchandise	
  Mart	
  
Change	
  
All	
  the	
  things!	
  
All	
  encompassing	
  change	
  
•  We	
  have	
  had	
  past	
  transforma7on	
  efforts	
  
–  Tech	
  plaeorms	
  
–  Applica7on	
  design	
  
–  Customer	
  focus	
  
–  Opera7onal	
  models	
  
	
  
•  CompoZed	
  is	
  the	
  first	
  effort	
  to	
  change	
  everything	
  
–  Legal,	
  real	
  estate,	
  technology	
  stack,	
  skillsets,	
  culture,	
  
applica7on	
  architecture,	
  customer	
  focus	
  
Lessons	
  learned	
  
•  Iterate	
  quickly	
  
•  Communicate	
  always…storytelling	
  is	
  cri7cal	
  
•  Constantly	
  be	
  inclusive	
  	
  	
  
•  Understand	
  incen7ves	
  
•  Live	
  the	
  culture	
  at	
  all	
  levels	
  
•  We	
  are	
  a	
  high	
  tech	
  startup	
  
within	
  an	
  85-­‐year-­‐old	
  
insurance	
  company	
  
•  We	
  are	
  changing	
  
everything!	
  
	
  
•  And,	
  we	
  have	
  cool	
  t-­‐shirts	
  
We	
  are	
  CompoZed	
  
	
  
Thank You!
Q & A

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CF_summit_V8

  • 1. Welcome   The  Power  of  Free  T-­‐Shirts:     Building  a  Brand  Around  a  Technology  and  Cultural  Transforma7on    
  • 2. Ma7  Curry     ma8.curry@allstate.com   @ma8jcurry  
  • 3. History  –  The  desire  for  control  
  • 5. Centralized  control  requires  rules   to  scale   RULE   RULE   RULE   RULE  
  • 6. Centralized  control  requires  rules   to  scale   RULE   RULE   RULE   RULE  RULE   RULE   RULE   RULE  RULE   RULE   RULE   RULE  RULE   RULE   RULE   RULE  
  • 7. As  we  get  more  rules,  they   become  difficult  to  navigate   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE  COMMITTEE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   COMMITTEE  
  • 8. At  some  point,  the  rules  become  a   barrier  to  quick  decision-­‐making  
  • 9. Over  Lme,  tools  that  helped  us   scale  are  now  obstacles   COMMITTEE   COMMITTEE   GOVERNANCE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE   RULE  GOVERNANCE   COMMITTEE  
  • 10. What  we  wanted:  Innova7on  from   anyone,  anywhere,  any7me  at  scale     The  answer:  Decentralize—create   empowered  and  collabora7ve  teams  
  • 11. Visually,  the  answer   VALUES,  BEHAVIORS,  AND  OUTCOMES  
  • 12. Customer  percepLon  vs.  employee   behaviors   •  We  want  our  consumers  to  know   that  Allstate’s  products  protect   them  from  risk   •  We  want  our  employees  to   develop  innova7ve  soVware   quickly  to  meet  our  business   needs  and  customer  expecta7ons  
  • 13. We  started  with  a  challenge   What  do  we  call  this  new  way  we  are  developing  soVware?   –  TDD   –  Paired  programming   –  Extreme  programming   –  Collabora7ve  workspaces   –  On-­‐demand  cloud  infrastructure  
  • 14. We  responded  to  this  challenge  and   CompoZed  Labs  was  born  
  • 15. Where  we  started   Originally  we  started  with  a  number  of  ideas:   –  IDEA  Labs   –  IDEAL  Labs   –  ADEPT  Labs     We  landed  on  CompoZed  because:   –  Composable  micro-­‐services   –  The  musical  metaphor  of  everyone  working  together   –  It  was  approved    
  • 16. What  we  wanted     •  Something  completely  different  from  the  Allstate  logo     •  Something  close  to  the  Allstate  pale8e     •  Something  that  emphasized  moving  with  speed     •  Something  that  communicated  a  new  way  of  working  
  • 17. We  created  a  logo   •  The  two  people  facing  each  other   represent  a  pair   •  The  hexagon  is  from  a  bee  hive   metaphor  that  communicates  that  we   wanted  something  stackable,  scalable,   and  quick  to  build   •  This  is  the  flag  and  symbol  that   represents  our  effort  
  • 18. Corporate  branding   •  We  wanted  something  that  said  “powered  by  Allstate,”  but   unique     •  When  asked  why  include  the  capital  “Z,”  we  emphasized   this  was  more  representa7ve  of  a  Silicon  Valley  mindset.   –  We  wanted  our  brand  to  be  centered  on  technology  and  run   and  organized  like  a  start-­‐up  
  • 19. First,  we  created  t-­‐shirts   …because  PowerPoint  does  not  change  culture  
  • 21. We  had  to  clarify  the  model   Labs   Methodology   PlaPorm  
  • 22. Labs   Where  we  work   •  Casual  dress   •  Fun   •  Collabora7on   •  Learning   •  Engagement   •  We  have  a  gong!  
  • 23. Methodology   How  we  work   •  Pairing  always!   •  TDD   •  Con7nuous  delivery   •  Automate  everything   •  Deliver  fast  and  get   feedback  
  • 24. PlaPorm   The  Tools  We  Use   •  Cloud  Foundry   •  Con7nuous   integra7on   •  Collabora7on   •  Worksta7on  toolsets  Identity and SSO Log Analytics App Performance Notifications Data Services Mobile Services Continuous Delivery Collaboration Developer Services
  • 25. Next,  we  built  a  website   •  Constant   communica7on  has   been  cri7cal  to  our   success   •  Of  course,  everything   we  do  is  also  hosted   on  CF  
  • 26. We  started  coordinaLng  events   Arizona  Cloud  Foundry  Meet-­‐up  Group  
  • 27. We  clarified  values   •  Respect  your  pair   •  Respect  your  team   •  Always  try  to  get  be8er   •  User  first   •  Learn  always  
  • 28. Oh,  and  we  made  cooler  t-­‐shirts  
  • 29. Another  side  note  about  the  t-­‐shirts   •  They  are  hard  work  and  involve  a  difficult  process:   –  Iterate   –  Get  feedback   –  Iterate  
  • 30. And  we  kept  iteraLng   Catch  boxes  used  in  the  CompoZed  Labs  to  help  facilitate  a  culture  shiV    
  • 31. Introducing  the  CompoZed   accelerator  training  course  
  • 32. CompoZed  changes  the  game   •  The  CompoZed  brand  changes  how  we  recruit   •  CompoZed  changes  how  we  build  new   facili7es     – Allstate  is  currently  opening  an  innova7ve   addi7onal  loca7on  in  downtown  Chicago’s   Merchandise  Mart  
  • 33. Change   All  the  things!  
  • 34. All  encompassing  change   •  We  have  had  past  transforma7on  efforts   –  Tech  plaeorms   –  Applica7on  design   –  Customer  focus   –  Opera7onal  models     •  CompoZed  is  the  first  effort  to  change  everything   –  Legal,  real  estate,  technology  stack,  skillsets,  culture,   applica7on  architecture,  customer  focus  
  • 35. Lessons  learned   •  Iterate  quickly   •  Communicate  always…storytelling  is  cri7cal   •  Constantly  be  inclusive       •  Understand  incen7ves   •  Live  the  culture  at  all  levels  
  • 36. •  We  are  a  high  tech  startup   within  an  85-­‐year-­‐old   insurance  company   •  We  are  changing   everything!     •  And,  we  have  cool  t-­‐shirts   We  are  CompoZed