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Hurricane change 3 methods for preparing for disruptive change in business

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Hurricane change 3 methods for preparing for disruptive change in business

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Business transformation can be disruptively beautiful. It usually leaves a path of destruction on it's way to creating a better organization. The challenge is that it inflicts significant change on people. Are there ways to better prepare for it? Yes. We'll examine 3 things you can do to prepare for disruptive change in your business.

Business transformation can be disruptively beautiful. It usually leaves a path of destruction on it's way to creating a better organization. The challenge is that it inflicts significant change on people. Are there ways to better prepare for it? Yes. We'll examine 3 things you can do to prepare for disruptive change in your business.

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Hurricane change 3 methods for preparing for disruptive change in business

  1. 1. H U R R I C A N E C H A N G E DISRUPTIVELY BEAUTIFUL B Y : M A T T M . H A W K I N S 3 things you can do to prepare for disruptive change in your business
  2. 2. Get ready. It's destructively stunning.
  3. 3. Change brings evolution. And evolution brings change.
  4. 4. It’s scary as hell. Leaving a path of destruction.
  5. 5. Leaders fear it’s disruption. People admonish it for ruining tradition.
  6. 6. Can it be good? Yes. But you need to prepare for it.
  7. 7. I sit on the patio of my hotel room in Waikiki. I often have a great view of the most beautiful beach in the world. This day, however, that beach was barely recognizable. Bummer! Tuesday, August 25, 2015
  8. 8. I sit on the patio of my hotel room in Waikiki. I often have a great view of the most beautiful beach in the world. This day, however, that beach was barely recognizable. Bummer! Hurricane Kilo is dumping sheets of rain on the islands and has been doing so for days. It’s causing more than poor visibility and flooding – it’s disrupting people, businesses, and communities. Tuesday, August 25, 2015
  9. 9. I sit on the patio of my hotel room in Waikiki. I often have a great view of the most beautiful beach in the world. This day, however, that beach was barely recognizable. Bummer! Hurricane Kilo is dumping sheets of rain on the islands and has been doing so for days. It’s causing more than poor visibility and flooding – it’s disrupting people, businesses, and communities. I can’t help but think of the parallels that this has to the many business transformations that are inflicting catastrophic (and unforeseen) change on the business world today. Is there a way to be prepared for this hurricane of change? How can we make it less destructive? Or can you only hope to live through it? Tuesday, August 25, 2015
  10. 10. Let’s explore 3 methods that will help you prepare for change in your business.
  11. 11. Make people the root 1
  12. 12. Billions of dollars every year is invested to make organizational transformations.These transformations can be driven by the market place or internal initiatives. Make people the root 1
  13. 13. The problem is that much of the time, energy and money goes into new technology, infrastructure, and processes. According to a 2012 McKinsey report, 70% of all business transformation initiatives fail. Make people the root 1
  14. 14. There are a host of reasons why, and they all point to a single root cause – PEOPLE didn’t support or adopt (and thus didn’t activate) the change. Make people the root 1
  15. 15. I hope this isn’t news to you: people are the centerpiece of your change initiative.And making people the root takes more than simply saying they are the priority – it means acting in such a way that structures your design and delivery around them. Make people the root 1
  16. 16. Make people the root 1 What can we do to make them the root?
  17. 17. Make people the root 1 Include People in the Impact Analysis Take the time to understand what the change truly means for your people, are they ready to deal with it, and what is the plan for making the change. Group interviews and focus groups work best – you’ll uncover more than you think!
  18. 18. Make people the root 1 Include People in the Impact Analysis Take the time to understand what the change truly means for your people, are they ready to deal with it, and what is the plan for making the change. Group interviews and focus groups work best – you’ll uncover more than you think! Discover What Inspires If you don’t already know, then build a strong understanding of what moves your people to act. This will inform you on how well the change will “fit” with your people. Individual surveys are a good way to capture this.
  19. 19. Make people the root 1 Include People in the Impact Analysis Take the time to understand what the change truly means for your people, are they ready to deal with it, and what is the plan for making the change. Group interviews and focus groups work best – you’ll uncover more than you think! Discover What Inspires If you don’t already know, then build a strong understanding of what moves your people to act. This will inform you on how well the change will “fit” with your people. Individual surveys are a good way to capture this. Act with Transparency People respond well to other people that are genuine and real. Being upfront with the true why and the purpose to the change will establish trust and understanding, even if it’s not what they want to hear.
  20. 20. Shift thinking and behavior 2
  21. 21. Leading an organization through change means positively influencing the thinking and behaviors of your people, helping them create new and positive habits. Individuals must rewire their brains to perform in accordance with the new models, capabilities, and structure. Shift thinking and behavior 2
  22. 22. Utilizing the methods of Behavior Architecture will allow you to shed light on how to remove the barriers to positive behavior change, and ultimately make it easier to improve performance. Shift thinking and behavior 2
  23. 23. This is where neuroscience and business intersect – very cool and powerful stuff! Shift thinking and behavior 2
  24. 24. Shift thinking and behavior 2 Map changes to behaviors Connect the transformation paradigm shifts (that is your change objectives) to the thinking and behavior that is required for your people to operate in the new model. This tells you what new habits need to be in place.
  25. 25. Shift thinking and behavior 2 Map changes to behaviors Connect the transformation paradigm shifts (that is your change objectives) to the thinking and behavior that is required for your people to operate in the new model. This tells you what new habits need to be in place. Assess Planned Behavior Using a Behavior Control Survey, identify the gaps that exist for your people to make the shift. By understanding what drives intentions, you can better predict occurrences and influence actions. Ultimately, this will make it easier to improve thinking and actions.
  26. 26. Shift thinking and behavior 2 Map changes to behaviors Connect the transformation paradigm shifts (that is your change objectives) to the thinking and behavior that is required for your people to operate in the new model. This tells you what new habits need to be in place. Assess Planned Behavior Using a Behavior Control Survey, identify the gaps that exist for your people to make the shift. By understanding what drives intentions, you can better predict occurrences and influence actions. Ultimately, this will make it easier to improve thinking and actions. Take action Use the results from your Behavior Control Survey to build and execute the methods and models that compel your people to make change stick. Examples include 1:1 coaching, GroupThink workshops, motion stories, and other creative techniques.
  27. 27. Build a fire of inspiration 3
  28. 28. We lose 67% of what we learn within a day.At months end, we’ve lost almost 80%. Build a fire of inspiration 3
  29. 29. How much impact does this have in business? Hermann Ebbinghaus’ suggests lack of retention nets to billions of dollars in losses every year across all industries – lost sales and productivity being the most significant. Build a fire of inspiration 3
  30. 30. Research also shows that messages told as stories that are visually appealing and fun increases recall by 4 times.This making it easier for people to change. Build a fire of inspiration 3
  31. 31. Using visually appealing and fun communications we build a fire of inspiration, enabling the technique called frequencing, which is how the human brain establishes habits. Build a fire of inspiration 3
  32. 32. Build a fire of inspiration 3 Create the Story of Change Build the compelling story of why change is needed and what it means (the purpose) for the greater good of people and the organization.This helps people feel engaged in the change process and they can work collectively towards a common objective.
  33. 33. Build a fire of inspiration 3 Create the Story of Change Build the compelling story of why change is needed and what it means (the purpose) for the greater good of people and the organization.This helps people feel engaged in the change process and they can work collectively towards a common objective. Use Art Constantly (and persistently) reinforce key messages and concepts with images, drawings, motion stories, videos, etc.This will help people make connections and visualize the positive habits needed for the transformation to succeed.
  34. 34. I hope this helps you better prepare for the disruptively beautiful Hurricane Change.
  35. 35. Please share your comments. matt@exploreambient.comexploreambient.com Comment on this post
  36. 36. A little about me: I wake up each morning inspired by life's opportunity.And opportunity is the very thing that has shaped my personality and career. For me, I am living a passion rather than working a job. I get to bring my thinking and ideas to clients every day, so that they can grow their people, business, and community with purpose. For over 14 years management consulting has allowed me to work with some of the most recognizable companies in the world – Coca Cola, Home Depot,AT&T, SunTrust, Blue Cross / Blue Shield, McKesson just to name a few. I walked away with something valuable at each stop, and was able to deliver something great in return. I consider myself a purpose-driven business strategist with a passion for getting shit done. It took a lifetime of experiences to master business analysis, process improvement, change delivery, project leadership and strategy design. I now think holistically and systemically. Most importantly, I know how to make connections with people, the most important element to any business.And at the end of the day, my family, friends, and colleagues have enabled me to have these opportunities. My personal goal is simple: bring purpose and passion to the world.
  37. 37. CONSULTING ON PURPOSE We are a professional services consultancy that works with companies to integrate and articulate purpose into their strategic initiatives. 1585 Kapiolani Boulevard Suite 1800 Honolulu, Hawaii 96814 808 942 8108 EXPLOREAMBIENT.COM

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