Ce diaporama a bien été signalé.
Nous utilisons votre profil LinkedIn et vos données d’activité pour vous proposer des publicités personnalisées et pertinentes. Vous pouvez changer vos préférences de publicités à tout moment.
Shaping the future of the Organisation 
Through better ICT Strategy 
Australian Computer Society Canberra 2014 23rd 
Septe...
What is strategy? 
Strategy (from Greek) is a high level plan to achieve one or 
more goals under conditions of uncertaint...
What is strategy? 
Max McKeown (2011) 
"strategy is about shaping the future" and is the human 
attempt to get to "desirab...
What is strategy? 
Henry Mintzberg from McGill University 
defined strategy as "a pattern in a stream of decisions" to 
co...
What is strategy? 
Michael Porter 
"...broad formula for how a business is going to compete, 
what the combination of goal...
What is strategy? 
Strategy is the utilization, during both peace and war, of all 
of a nation's forces, through large-sca...
What is ICT Strategy? 
My Definition 
High level plan that identifies the ICT objectives, initiatives 
and resources requi...
Strategy vs Plan 
ICT Strategy ICT Plan 
• Longer term – 3 to 5 years 
• Future ICT Environment 
• Objectives 
• Initiativ...
To not have an ICT Strategy
To have an ICT Strategy
Why have an ICT Strategy 
ICT Strategy No ICT Strategy 
• CIO most likely reports to the CEO 
• Influences the business st...
A bad ICT strategy
A Good Strategy
Good vs Bad 
Good ICT Strategy Bad ICT Strategy 
• Produced through a strategic 
thinking process 
• Inclusive of all ICT ...
Strategic Thinking Process 
Business Context 
Current State 
Drivers for Change 
Future State 
The Strategy 
The Roadmap 
...
Business Context 
• Outcomes 
• Outputs (products/services) 
• Stakeholders 
• Value Chains 
• Operating Model 
• Business...
Current State 
• AS IS Architecture 
– Information 
– Applications 
– Infrastructure 
– Security 
• AS IS Organisation 
– ...
Drivers for Change 
• External 
– Legislative Change 
– Mandatory Government Policy 
– Technology Directions of Vendors 
•...
Future State 
• TO BE Architecture 
– Information 
– Applications 
– Infrastructure 
– Security 
• TO BE Organisation 
– P...
ICT Strategy 
• Objectives 
• Initiatives 
• Rationale 
– Tie back to the SWOT 
– Tie back to the Drivers 
– Tie back to t...
Roadmap 
• All initiatives over the duration 
• High level definition of each initiative 
– Outputs 
– Budget 
– Resources...
Ongoing Governance 
• Architecture Principles 
• Policy 
• Decision making framework 
• Key Decision Papers 
– Issues 
– O...
Strategy – Short Version 
Business Objectives Authoriative Knowledge Sharing Objective 2, 3, 4 
Business Initiatives Drive...
Strategy – Long Version 
• Business Context 
– Business Strategy & Priorities 
– Outcomes 
– Products and Services 
– Valu...
Execute and Manage the Change 
• Do the thing right! 
• Good change management 
• Good communications 
• Strong leadership...
Prochain SlideShare
Chargement dans…5
×
Prochain SlideShare
E20 Summit: Accelerate Your Path to Value with Adoption Best Practices
Suivant
Télécharger pour lire hors ligne et voir en mode plein écran

4

Partager

Télécharger pour lire hors ligne

Shaping the future of the organisation through better ICT Strategy

Télécharger pour lire hors ligne

What is ICT Strategy, why you should have one, what makes a good ICT Strategy and how do you produce one. Also including what does one look like.

Livres associés

Gratuit avec un essai de 30 jours de Scribd

Tout voir

Livres audio associés

Gratuit avec un essai de 30 jours de Scribd

Tout voir

Shaping the future of the organisation through better ICT Strategy

  1. 1. Shaping the future of the Organisation Through better ICT Strategy Australian Computer Society Canberra 2014 23rd September 2014 Presenter: Matthew Ryan twitter: @matthewvryan au.linkedin.com/in/matthewryanveritec/ www.veritec.com.au
  2. 2. What is strategy? Strategy (from Greek) is a high level plan to achieve one or more goals under conditions of uncertainty.
  3. 3. What is strategy? Max McKeown (2011) "strategy is about shaping the future" and is the human attempt to get to "desirable ends with available means”.
  4. 4. What is strategy? Henry Mintzberg from McGill University defined strategy as "a pattern in a stream of decisions" to contrast with a view of strategy as planning
  5. 5. What is strategy? Michael Porter "...broad formula for how a business is going to compete, what the combination of goals should be, and what policies will be needed to carry out those goals”
  6. 6. What is strategy? Strategy is the utilization, during both peace and war, of all of a nation's forces, through large-scale, long-range planning and development, to ensure security or victory.
  7. 7. What is ICT Strategy? My Definition High level plan that identifies the ICT objectives, initiatives and resources required to contribute to the business strategy. Including the decision making framework that helps the executive deal with future uncertainties.
  8. 8. Strategy vs Plan ICT Strategy ICT Plan • Longer term – 3 to 5 years • Future ICT Environment • Objectives • Initiatives • Roadmap • ICT Capabilities required • ICT Organisation required • More robust • Decisions are Principle based • Short Term – 3 mths to 18 mths • Focused on outputs • Bounded by Time, Cost and requirements • Fragile – affected by issues and risks • Decisions are outputs based
  9. 9. To not have an ICT Strategy
  10. 10. To have an ICT Strategy
  11. 11. Why have an ICT Strategy ICT Strategy No ICT Strategy • CIO most likely reports to the CEO • Influences the business strategy • Seen as a key enabler • Getting funding is easier • Seen as key area to invest in • Proactive, top down direction • Clear vision and direction • Staff are more engaged • ICT is consistent and aligned • CIO most likely reports to the CFO • Reacts to the business strategy • Seen as a necessary evil • Getting funding is hard • Seen as a cost centre • Reactive, bottom up response • Hard to see where you are heading • Staff are present only • ICT is expensive and cumbersome
  12. 12. A bad ICT strategy
  13. 13. A Good Strategy
  14. 14. Good vs Bad Good ICT Strategy Bad ICT Strategy • Produced through a strategic thinking process • Inclusive of all ICT executive and key business people • Actively used and referred to • Embedded in ICT Governance • Communicated and understood by staff • Produced by a single person • Sits on the shelf and not used • Separate from governance • Not communicated consistently
  15. 15. Strategic Thinking Process Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance
  16. 16. Business Context • Outcomes • Outputs (products/services) • Stakeholders • Value Chains • Operating Model • Business Capabilities Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance
  17. 17. Current State • AS IS Architecture – Information – Applications – Infrastructure – Security • AS IS Organisation – Processes – People – Information – Technology Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance • SWOT (Strength, Weaknesses, Opportunities, Threat)
  18. 18. Drivers for Change • External – Legislative Change – Mandatory Government Policy – Technology Directions of Vendors • Internal – CEO Direction – Corporate Strategy – Classification of Information – Budgets – Locations – Headcount – Security/Risk Setting – Burning bridge/aging technology Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance
  19. 19. Future State • TO BE Architecture – Information – Applications – Infrastructure – Security • TO BE Organisation – People – Process – Technology – Information • Document Key Decisions • Document architecture principles Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance
  20. 20. ICT Strategy • Objectives • Initiatives • Rationale – Tie back to the SWOT – Tie back to the Drivers – Tie back to the key decisions Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance
  21. 21. Roadmap • All initiatives over the duration • High level definition of each initiative – Outputs – Budget – Resources – Timeframe • Identify dependencies • Identify risks • Aggregate view of the portfolio of projects needed to deliver the strategy. Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance
  22. 22. Ongoing Governance • Architecture Principles • Policy • Decision making framework • Key Decision Papers – Issues – Options – Recommendation Business Context Current State Drivers for Change Future State The Strategy The Roadmap Ongoing Governance
  23. 23. Strategy – Short Version Business Objectives Authoriative Knowledge Sharing Objective 2, 3, 4 Business Initiatives Drive knowledge transfer between stakeholders Build on our world– leading knowledge base to support Members and the sector Optimise global collaboration and the dissemination of high quality information Business Initiatives ICT Objectives Enable Global Relationship Management ICT objective Initiatives • Drive forward CRM adoption • Integrate CRM with Mailchimp • Integrate CRM with Eventbrite • Sync JIVE networks with CRM • Allow members to update their details online ICT initiatives Rationale • Single interface for members • Support account managers in the field • Support event managers in the field • Desire to increase the member base and member fee revenues • Gather feedback from members and stakeholders on information that is needed to be shared Rationale to tie back to the thinking process Governance ICT Strategy >> TO BE Infrastructure Architecture >> Project Governance Framework Security Plan >> Security Policies & Procedures >> Annual Security Assessments Decisionmaking framework
  24. 24. Strategy – Long Version • Business Context – Business Strategy & Priorities – Outcomes – Products and Services – Value Chains – Business Capabilities • Assess the current state – AS IS Architecture – AS IS ICT Organisation – SWOT • Identify drivers for Change – External Drivers • Legislations • Policy • Vendor Trends – Internal Drivers • Budgets • Headcounts • Locations • Legacy Systems • Determine the future State – TO BE Architecture – TO BE Organisation – Key Decisions – Architecture Principles • The Strategy – Identify Initiatives to reach TO BE – Align the Initiatives with objectives – Document your rationale • The Roadmap – High Level Plan – High Level costs, timeframes and resources – Sourcing Approach • Governance
  25. 25. Execute and Manage the Change • Do the thing right! • Good change management • Good communications • Strong leadership • Nuts and bolts project management • Collaborative workspaces • Topic for another day…
  • FrancisMutuku3

    May. 21, 2020
  • macvrobin

    Mar. 11, 2018
  • deneshgs1uk

    Jun. 17, 2016
  • vban2000

    Nov. 24, 2015

What is ICT Strategy, why you should have one, what makes a good ICT Strategy and how do you produce one. Also including what does one look like.

Vues

Nombre de vues

1 201

Sur Slideshare

0

À partir des intégrations

0

Nombre d'intégrations

20

Actions

Téléchargements

69

Partages

0

Commentaires

0

Mentions J'aime

4

×