Do you have a Facebook Business Page because someone told you with certainty that “you should”? Are you finding that it’s not bringing in business and referrals the way that you thought it might? Do you feel that every minute you spend on your Business Page is just a waste of time? Delete your Facebook Business Page today and start harnessing the power of your personal profile. Start being truly social on social media and reap the benefits almost immediately. You shouldn’t be doing business via the social, but you should be using the treasure trove of knowledge that Facebook gives you to give better service to your clients and sphere. In this whirlwind session, we’ll cover: - Optimizing your personal profile for public viewing while keeping your privacy at the same time - Harvesting the hidden gems of information Facebook provides that you may not know about - Getting “face-to-face” with clients via Facebook - Finding your niche – using a hobby or interest that is traditionally an in-person activity into a lead-generating business model - Avoiding the pitfalls of bad etiquette on Facebook personal pages

1. Your Facebook Business Page
is Worthless
Maura Neill
ABR, CRS, CDPE, REALTOR®

2. “Always have something to sell,
but don‟t always be selling.”
~ Chris Brogan

4. Who Sees Your
Facebook Business Page?

5. Optimize Your Facebook Profile
for Public Viewing

6. Potential Clients Will
Find You On Facebook
• Give them something to see
• Let them get to know the “public” you
• Create trust, authenticity, and credibility
• Keep it to the 80/20 rule – put some
personal info out there (but still, only
things you feel comfortable sharing
publicly)

7. What Does Your Profile Photo
Say About You?
• Does it look like you? (in other words, is it
current?)
• Is it professional? Or at the least, not
UNprofessional?
• Is it friendly? accessible? relatable?
• Does it appeal to your target audience?
• Is it a photo that you‟re okay with having
seen publicly?

8. How Personal is Your Profile?
• Not everything you post needs to be
private; what can potential clients learn
from your public Facebook posts?
Image courtesy of jannoon028 at FreeDigitalPhotos.net

9. You Can Go Public
Without Giving Up Your Privacy
Use the options Facebook gives you to
create a Public Profile within your personal
profile

10. You Can Go Public
Without Giving Up Your Privacy
• You can also go
back and edit
past posts to
optimize your
profile – try
going back 1
month or so.

11. Julie Beall Put This On Facebook
1,000 pairs of shoes donated…and delivered

12. Harvesting Facebook
for Hidden Gems

13. Information at Your Fingertips

14. Birthdays, Anniversaries…
And So Much More

15. Letting Facebook
Do the Work For You
Make a Facebook list that includes all of
your past & current clients; then peruse for:
• Find birthdays and anniversaries
• Learn
hobbies, interests, books, movies, music
• Use what you see on Facebook + what
you already know about them
• Share articles, books, points of interest
• Result: excuses/reasons to get in touch
From Raziel Ungar ~ Burlingame, CA

16. Harvesting Facebook for
Client Information
Facebook gathers useful
info for you!
Timeline-style page
(above); old page style
(right)

17. Facebook Graph Search
Waitlist for Graph Search:
http://facebook.com/about/graphsearch

18. Prospect Searches

19. New Prospects? Check „Em Out!
• Search by name and/or email address
• View as much of your prospect‟s profile
as they have made public
• Send a message via Facebook

20. When a New Prospect Comes In
• Search for and view profile
• Learn what you can about
• Send a message via Facebook
introducing yourself
– If you usually email a prospect (i.e., an
Internet lead), why not also send a brief
message on Facebook?
• Encourage them to view your profile (not
necessarily friend you) – they‟ll see your
public posts!

21. Finding Your Facebook Niche

22. Facebook Groups
Find Your Facebook Niche

23. Group Success Story
Bobbi Howe‟s Saturday Morning Runners

24. Where Do You Fit In On
Facebook?
• If you enjoy it, you‟ll stick with it.
• Is there a void to be filled?
• Create a group around:
– a hobby
– an interest
– a cause
– a charity
Image courtesy of Danilo Rizzuti at FreeDigitalPhotos.net

25. Getting Face-to-Face
with Facebook

26. Video: Face-to-Face Redefined
• How are you
already using
video?
• Where can you use video on Facebook?
• How can you make it personal?
Image courtesy of Ambro at FreeDigitalPhotos.net

27. Video Tip
People love videos on Facebook – here‟s a
quick tip:
• Embed your videos into blog posts on your
website
• Post the link to that post (with a teaser, a
line or two to make people want to click
through) to your profile or business page
• Send your friends/readers/fans to the link
on your blog/website instead of to
YouTube

28. Avoiding the Facebook Faux Pas

29. Your Facebook Profile is Not
Meant To Be For Business
But don‟t take my word for it…ask Zuck:
“You will not post unauthorized commerical
communication (such as spam) on Facebook…
You will not use your personal timeline for your own
commercial gain.”
Facebook Terms of Use: www.facebook.com/policies
Facebook Pages Terms:
www.facebook.com/pages_guidelines.php

30. How To Talk Business
On Your Facebook Profile
Think 80/20
Social is the name of the game
When in doubt, leave business out
Okay: Not Okay
• Links to your blog posts • Posting your listings &
• Check-ins at your office open houses
or at a closing • “Are you thinking of
• Congratulating a client – buying a home…” posts
if they‟re okay with it • Anything that even
slightly resembles spam

31. Link Tips
• Give a teaser, a
quote from the
post/article –
something to
encourage the
reader to click
• Don‟t just post the
link & expect it to
get traffic/traction

32. Social Objects
What do people think of
when they think of you?

33. Q&A

34. Find This Presentation Online
www.mauraneill.com/recharge2013
Photo credit: “Computer mouse, mousepad, hand” by Si1veryon Flickr.com

35. Connect: about.me/MauraNeill