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Using Online Media To Create
Meaningful Connections
Bryan Gray, Brad Bierwagen
April 22, 2010
Interconnected
Age
We are confronted with the
fierce urgency of NOW.

Martin Luther King Jr.
Meet Ivy Bean...
Meet Me
  Bradley J. Bierwagen graduated in
  2006 with a B.A. from the Foster
  College of Business Administration at
  Bradley University in Peoria, Illinois. In
  addition   to   receiving   his   degree    in
  International Business with a concentration in
  Marketing, Brad also completed a minor in
  Spanish, which included six months’ studying
  in Querètaro, Mexico. In 2006, Brad As Project
  Manager for Clarity Interactive, LLC, Brad's
  responsibilities include the roles of sales, account
  services, design, and creative development. Before
  college graduation, Brad also worked as an Account
  Services Intern at Bodkin Associates, Inc. - a full service
  Indianapolis marketing firm that specializes in minority marketing.
  His responsibilities included daily tasks such as copywriting,
  account services, proofreading, and communication with print
  providers. While at Bodkin, he also was responsible for several major projects
  including Pasaporte, a Spanish language guide to the Indianapolis area. His
  responsibilities included research of available resources to the Hispanic community,
Meet Me
  Bradley J. Bierwagen graduated in
  2006 with a B.A. from the Foster
  College of Business Administration at
  Bradley University in Peoria, Illinois. In
  addition   to   receiving   his   degree    in
  International Business with a concentration in
  Marketing, Brad also completed a minor in
  Spanish, which included six months’ studying
  in Querètaro, Mexico. In 2006, Brad As Project
  Manager for Clarity Interactive, LLC, Brad's
  responsibilities include the roles of sales, account
  services, design, and creative development. Before
  college graduation, Brad also worked as an Account
  Services Intern at Bodkin Associates, Inc. - a full service
  Indianapolis marketing firm that specializes in minority marketing.
  His responsibilities included daily tasks such as copywriting,
  account services, proofreading, and communication with print
  providers. While at Bodkin, he also was responsible for several major projects
  including Pasaporte, a Spanish language guide to the Indianapolis area. His
  responsibilities included research of available resources to the Hispanic community,
Meet Me
Rogers Diffusion of Innovation
BLUES
GREAT DIGITAL
LEADERSHIP IS
NOT EQUAL
TO COMFORT
WITH CHANGE
GREAT DIGITAL
LEADERSHIP IS
NOT EQUAL
TO COMFORT
WITH CHANGE
GREAT
LEADERSHIP IS
NOT EQUAL
TO COMFORT
WITH CHANGE
GREAT
LEADERSHIP IS
UNDERSTANDING
WHERE YOU ARE VS.
YOUR BIGGEST
ASPIRATION
GREAT
LEADERSHIP IS
UNDERSTANDING
WHERE YOU ARE VS.
YOUR BIGGEST
ASPIRATION
THEN TAKING STEPS &
MAKING THE CHANGES
TO ACHIEVE IT
What you really need is...


Decisiveness.
how do you want to serve your community?
does your mission say anything you can “live”?
are you truly making decisions that best support it?
It’s not...
rocket science.
…It’s
Simple        (simple isn’t always easy)



1. understand your audience
2. understand your value
3. provide an amazing experience
4. facilitate communication
you already have
the expertise
community
social group of any size whose members reside in a
specific locality, share government, and often have a
common cultural and historical heritage.
foundation
the basis or groundwork of anything
community foundation
“Our goal at Madison County Community Foundation is
one we share with the entire community: improving the
quality of life in Madison County….”

“The Community Foundation of Boone County provides
pathways connecting people who care with causes that
matter now and in the future.”

“The Porter County Community Foundation leads,
unites and supports giving to make a difference in
Porter County today, tomorrow and forever”
community foundation
“The Marshall County Community Foundation is a
vehicle for people of all means to contribute to their
community”

“Connecting People Who Care With Causes That Matter
For Good, For Ever, For Switzerland County”

“Simply put, the Community Foundation of St. Joseph
County is a charitable endowment to improve the quality
of life for the citizens of St. Joseph County and their
succeeding generations.”
How to succeed
online:
 tell stories
 be honest
 include others
 listen
 make others better
 say thank you
Digital is
changing
everything.
By making it
more like it
used to be.
Mass
Media
targets the
greatest
common
denominator

              E Pluribus Unum by Joe Carr
              http://www.threadless.com
Digital is
bigger.
Digital is
smaller.
It’s all about
engagement.
Is your website
more like this…
Or this…
SOCIAL NETWORKING +
INTERCONNECTED WEBSITE
DOES NOT REPLACE
FACE TO FACE NETWORKING
SOCIAL NETWORKING +
INTERCONNECTED WEBSITE
ENHANCES
FACE TO FACE NETWORKING
SOCIAL NETWORKING +
INTERCONNECTED WEBSITE
INCREASES PRODUCTIVITY OF
FACE TO FACE NETWORKING
SOCIAL NETWORKING +
INTERCONNECTED WEBSITE
ADDS VALUE TO
FACE TO FACE NETWORKING
SOCIAL NETWORKING +
INTERCONNECTED WEBSITE
CREATES DISCUSSION AROUND
FACE TO FACE NETWORKING
SOCIAL NETWORKING +
INTERCONNECTED WEBSITE
INSPIRES ADDITIONAL
FACE TO FACE NETWORKING
SOCIAL NETWORKING +
INTERCONNECTED WEBSITE
ENHANCES
INCREASES PRODUCTIVITY OF
ADD VALUE TO
CREATE DISCUSSION AROUND
INSPIRES ADDITIONAL
FACE TO FACE TIME
“…watching some
organizations do social
media is like watching
your Dad dance at your
wedding…”
don’t think in
terms of
technology
think in terms of
connections
& engagement
What counts as
Social Media, anyway?
Blogs
Microblogs
Social Networks
Photo/Video Sharing
Social Bookmarking
Chat Rooms
Forums/Messageboards
Virtual Worlds
Wikis
Some Mobile Apps
Some Gaming
Top 10 Visited (US)
01. Google
02. Yahoo!
03. Facebook
04. YouTube
05. MySpace
06. Wikipedia
07. Windows Live
08. Blogger
09. eBay
10. Craigslist
November 7, 2009
http://www.alexa.com/topsites/countries/US
Top 10 Visited (US)
01. Google
02. Yahoo!
03. Facebook
04. YouTube
05. MySpace
06. Wikipedia
07. Windows Live
08. Blogger      *13. Twitter
09. eBay
10. Craigslist
November 7, 2009
http://www.alexa.com/topsites/countries/US
300m active users
50% login any given day
8b minutes a day
45m status updates a day
10m fans of Pages a day
2b photos a month
14m videos a month
65m access via mobile




October 7, 2009
http://www.facebook.com/press/info.php?statistics
158m adults view online
video each month
9b videos are viewed each
month in US
10 hours are uploaded
each minute




October 7, 2009
http://www.comscore.com
Twitter is about real-time
communication and
collaboration.
30m unique visitors
Use it to listen, serve,
promote, and network.
Free tools -
but investment
required for
success
It’s all about
engagement.
IDEAS FOR CREATING
CONNECTIONS
How to succeed
online:
 tell stories
 be honest
 include others
 listen
 make others better
 say thank you
Storytelling…
Storytelling…
Involving Others
Involving Others
Make Others Better




 Tyson Foods Pledge to End Hunger
 http://www.pledgetoendhunger.com
Listen
Listen




www.google.com/alerts
Thank
How can YOU
use these tools?
Community Members




                       Endowment
                         Endowment




Estate Planners

                    Community
                    Foundations
What’s next?
mobile. mainstream. mitigation.
alright, so let’s have it...


Why can’t you
do this stuff?
today’s hurdles are tomorrow’s excuses.
We want to talk
about it
Bryan Gray
bryan.gray@mediasauce.com
@BryanSGray

Brad Bierwagen
brad.bierwagen@mediasauce.com
@bbierwag

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Practical Ways to Lead In The Interconnected Age

  • 1.
  • 2. Using Online Media To Create Meaningful Connections Bryan Gray, Brad Bierwagen April 22, 2010
  • 3.
  • 5.
  • 6.
  • 7. We are confronted with the fierce urgency of NOW. Martin Luther King Jr.
  • 8.
  • 9.
  • 11. Meet Me Bradley J. Bierwagen graduated in 2006 with a B.A. from the Foster College of Business Administration at Bradley University in Peoria, Illinois. In addition to receiving his degree in International Business with a concentration in Marketing, Brad also completed a minor in Spanish, which included six months’ studying in Querètaro, Mexico. In 2006, Brad As Project Manager for Clarity Interactive, LLC, Brad's responsibilities include the roles of sales, account services, design, and creative development. Before college graduation, Brad also worked as an Account Services Intern at Bodkin Associates, Inc. - a full service Indianapolis marketing firm that specializes in minority marketing. His responsibilities included daily tasks such as copywriting, account services, proofreading, and communication with print providers. While at Bodkin, he also was responsible for several major projects including Pasaporte, a Spanish language guide to the Indianapolis area. His responsibilities included research of available resources to the Hispanic community,
  • 12. Meet Me Bradley J. Bierwagen graduated in 2006 with a B.A. from the Foster College of Business Administration at Bradley University in Peoria, Illinois. In addition to receiving his degree in International Business with a concentration in Marketing, Brad also completed a minor in Spanish, which included six months’ studying in Querètaro, Mexico. In 2006, Brad As Project Manager for Clarity Interactive, LLC, Brad's responsibilities include the roles of sales, account services, design, and creative development. Before college graduation, Brad also worked as an Account Services Intern at Bodkin Associates, Inc. - a full service Indianapolis marketing firm that specializes in minority marketing. His responsibilities included daily tasks such as copywriting, account services, proofreading, and communication with print providers. While at Bodkin, he also was responsible for several major projects including Pasaporte, a Spanish language guide to the Indianapolis area. His responsibilities included research of available resources to the Hispanic community,
  • 14.
  • 15. Rogers Diffusion of Innovation
  • 16. BLUES
  • 17.
  • 18. GREAT DIGITAL LEADERSHIP IS NOT EQUAL TO COMFORT WITH CHANGE
  • 19. GREAT DIGITAL LEADERSHIP IS NOT EQUAL TO COMFORT WITH CHANGE
  • 20. GREAT LEADERSHIP IS NOT EQUAL TO COMFORT WITH CHANGE
  • 21. GREAT LEADERSHIP IS UNDERSTANDING WHERE YOU ARE VS. YOUR BIGGEST ASPIRATION
  • 22. GREAT LEADERSHIP IS UNDERSTANDING WHERE YOU ARE VS. YOUR BIGGEST ASPIRATION THEN TAKING STEPS & MAKING THE CHANGES TO ACHIEVE IT
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. What you really need is... Decisiveness. how do you want to serve your community? does your mission say anything you can “live”? are you truly making decisions that best support it?
  • 29. …It’s Simple (simple isn’t always easy) 1. understand your audience 2. understand your value 3. provide an amazing experience 4. facilitate communication
  • 30. you already have the expertise
  • 31. community social group of any size whose members reside in a specific locality, share government, and often have a common cultural and historical heritage.
  • 32. foundation the basis or groundwork of anything
  • 33. community foundation “Our goal at Madison County Community Foundation is one we share with the entire community: improving the quality of life in Madison County….” “The Community Foundation of Boone County provides pathways connecting people who care with causes that matter now and in the future.” “The Porter County Community Foundation leads, unites and supports giving to make a difference in Porter County today, tomorrow and forever”
  • 34. community foundation “The Marshall County Community Foundation is a vehicle for people of all means to contribute to their community” “Connecting People Who Care With Causes That Matter For Good, For Ever, For Switzerland County” “Simply put, the Community Foundation of St. Joseph County is a charitable endowment to improve the quality of life for the citizens of St. Joseph County and their succeeding generations.”
  • 35. How to succeed online: tell stories be honest include others listen make others better say thank you
  • 37. By making it more like it used to be.
  • 38. Mass Media targets the greatest common denominator E Pluribus Unum by Joe Carr http://www.threadless.com
  • 42. Is your website more like this…
  • 43.
  • 45.
  • 46. SOCIAL NETWORKING + INTERCONNECTED WEBSITE DOES NOT REPLACE FACE TO FACE NETWORKING
  • 47. SOCIAL NETWORKING + INTERCONNECTED WEBSITE ENHANCES FACE TO FACE NETWORKING
  • 48. SOCIAL NETWORKING + INTERCONNECTED WEBSITE INCREASES PRODUCTIVITY OF FACE TO FACE NETWORKING
  • 49. SOCIAL NETWORKING + INTERCONNECTED WEBSITE ADDS VALUE TO FACE TO FACE NETWORKING
  • 50. SOCIAL NETWORKING + INTERCONNECTED WEBSITE CREATES DISCUSSION AROUND FACE TO FACE NETWORKING
  • 51. SOCIAL NETWORKING + INTERCONNECTED WEBSITE INSPIRES ADDITIONAL FACE TO FACE NETWORKING
  • 52. SOCIAL NETWORKING + INTERCONNECTED WEBSITE ENHANCES INCREASES PRODUCTIVITY OF ADD VALUE TO CREATE DISCUSSION AROUND INSPIRES ADDITIONAL FACE TO FACE TIME
  • 53. “…watching some organizations do social media is like watching your Dad dance at your wedding…”
  • 54. don’t think in terms of technology
  • 55. think in terms of connections & engagement
  • 56. What counts as Social Media, anyway? Blogs Microblogs Social Networks Photo/Video Sharing Social Bookmarking Chat Rooms Forums/Messageboards Virtual Worlds Wikis Some Mobile Apps Some Gaming
  • 57. Top 10 Visited (US) 01. Google 02. Yahoo! 03. Facebook 04. YouTube 05. MySpace 06. Wikipedia 07. Windows Live 08. Blogger 09. eBay 10. Craigslist November 7, 2009 http://www.alexa.com/topsites/countries/US
  • 58. Top 10 Visited (US) 01. Google 02. Yahoo! 03. Facebook 04. YouTube 05. MySpace 06. Wikipedia 07. Windows Live 08. Blogger *13. Twitter 09. eBay 10. Craigslist November 7, 2009 http://www.alexa.com/topsites/countries/US
  • 59. 300m active users 50% login any given day 8b minutes a day 45m status updates a day 10m fans of Pages a day 2b photos a month 14m videos a month 65m access via mobile October 7, 2009 http://www.facebook.com/press/info.php?statistics
  • 60. 158m adults view online video each month 9b videos are viewed each month in US 10 hours are uploaded each minute October 7, 2009 http://www.comscore.com
  • 61. Twitter is about real-time communication and collaboration. 30m unique visitors Use it to listen, serve, promote, and network.
  • 62.
  • 63. Free tools - but investment required for success
  • 66. How to succeed online: tell stories be honest include others listen make others better say thank you
  • 71. Make Others Better Tyson Foods Pledge to End Hunger http://www.pledgetoendhunger.com
  • 74. Thank
  • 75. How can YOU use these tools?
  • 76. Community Members Endowment Endowment Estate Planners Community Foundations
  • 78. alright, so let’s have it... Why can’t you do this stuff? today’s hurdles are tomorrow’s excuses.
  • 79. We want to talk about it Bryan Gray bryan.gray@mediasauce.com @BryanSGray Brad Bierwagen brad.bierwagen@mediasauce.com @bbierwag