Livework studio

Rotterdam Area, Netherlands Netherlands

Consulting / Advisory

My background is a mix of strategy, business,consulting, IT, marketing, and finance, which enables me to have impact in complex business environments. The past 30 years I have advised global blue chip organisations, small firms and the public sector, and have delivered and rescued complex projects against challenging timelines. As partner in Livework I manage the business and strategic engagements as well as the development of our business design capability. I author and co-author publications and articles about customer centricity, business impact, service transformation and digital customer relationships.