1. MENALIE ESGUERRA MENDOZA
Role Subdivision Lumbangan
Nasugbu Batangas
+639163279196
menalieesguerra29@gmail.com
CAREER OBJECTIVE:
 Seeking a challenging opportunity where I will be able to utilize my skills and knowledge.
A work which will allow me to grow personally and professionally.
WORK EXPERIENCES:
MEMBERSHIP ASSISTANT/ FRONT OFFICE AGENT
Pico de Loro Beach and Country Club, Inc.
Hamilo Coast Brgy. Papaya, Nasugbu Batangas
March 28, 2014 - present:
 Welcome members and guests appropriately on their arrival. Extend service during their
departure.
 Manage the registration process.
 Receive incoming calls and provide information.
 Book reservations.
 Answer queries regarding Club's services.
 Computation of bills and receive payments.
 Prepare reports as needed in the operation.
CASHIER/ CUSTOMER SERVICE REPRESENTATIVE
Bonchon Chicken Company Scottland Inc.Philippines
Greenbelt 1 Makati and Petron Dasmariñas Village, Makati City
December 11, 2011 to May 04, 2013:
 Enters transactions into cash register.
 Accepts cash, or bankcards for payment; completes check and bankcards transactions
according to procedures.
 Process discounts and requests customers’ identification for certain discounts and
receipts required.
 Maintains sufficient amounts of change in cash drawer.
 Balance cash drawer, receipts and documents.
 Take orders through phone calls.
 Training of new cashiers.
 Provide customer service at all times

2. SKILLS AND OTHER CREDENTIALS:
 Knowledgeable in ANSI, IFCA, POS and PARADIGM Shift systems
 Computer: MS Word, Excel, Outlook and PowerPoint
 Excellent oral and written communication and interpersonal skills
 Professional and courteous telephone skills
 Ability to handle sales/events and promotional activities
EDUCATIONAL BACKGROUND:
 ALS under TESDA, HRM (Food and Beverages NC II) 2009-2010
 Lumbangan National High School, 2005-2009
 Elementary, Nasugbu East Central School, 1999-2005
PERSONAL BACKGROUND:
Age: 23 years old
Sex: Female
Birth Date: November 29, 1992
Birthday Place: Cabanatuan City, Philippines
Passport Number: EC5649475
Civil Status: Single
Religion: Roman Catholic
Height: 5'3”
Weight: 106 lbs
CHARACTER REFERENCES:
MARJORIE P. CAUBALEJO
Membership Relations Supervisor
Pico de Loro Beach and Country Club, Inc.
marjorie.caubalejo@picodeloroclub.com
+63917 844 2720
EDLYN M. CUSTODIO
District Manager
Bonchon Chicken Company Scottland Inc. Philippines
edzcustodio@yahoo.com.ph
+63998 847 9571
I do hereby testify that the above information’s are true and correct to the best of my knowledge.
MENALIE E.MENDOZA
Applicant