1. MENALIE ESGUERRA MENDOZA
Role Subdivision Lumbangan
Nasugbu Batangas
+639163279196
menalieesguerra29@gmail.com
CAREER OBJECTIVE:
Seeking a challenging opportunity where I will be able to utilize my skills and knowledge.
A work which will allow me to grow personally and professionally.
WORK EXPERIENCES:
MEMBERSHIP ASSISTANT/ FRONT OFFICE AGENT
Pico de Loro Beach and Country Club, Inc.
Hamilo Coast Brgy. Papaya, Nasugbu Batangas
March 28, 2014 - present:
Welcome members and guests appropriately on their arrival. Extend service during their
departure.
Manage the registration process.
Receive incoming calls and provide information.
Book reservations.
Answer queries regarding Club's services.
Computation of bills and receive payments.
Prepare reports as needed in the operation.
CASHIER/ CUSTOMER SERVICE REPRESENTATIVE
Bonchon Chicken Company Scottland Inc.Philippines
Greenbelt 1 Makati and Petron Dasmariñas Village, Makati City
December 11, 2011 to May 04, 2013:
Enters transactions into cash register.
Accepts cash, or bankcards for payment; completes check and bankcards transactions
according to procedures.
Process discounts and requests customers’ identification for certain discounts and
receipts required.
Maintains sufficient amounts of change in cash drawer.
Balance cash drawer, receipts and documents.
Take orders through phone calls.
Training of new cashiers.
Provide customer service at all times
2. SKILLS AND OTHER CREDENTIALS:
Knowledgeable in ANSI, IFCA, POS and PARADIGM Shift systems
Computer: MS Word, Excel, Outlook and PowerPoint
Excellent oral and written communication and interpersonal skills
Professional and courteous telephone skills
Ability to handle sales/events and promotional activities
EDUCATIONAL BACKGROUND:
ALS under TESDA, HRM (Food and Beverages NC II) 2009-2010
Lumbangan National High School, 2005-2009
Elementary, Nasugbu East Central School, 1999-2005
PERSONAL BACKGROUND:
Age: 23 years old
Sex: Female
Birth Date: November 29, 1992
Birthday Place: Cabanatuan City, Philippines
Passport Number: EC5649475
Civil Status: Single
Religion: Roman Catholic
Height: 5'3”
Weight: 106 lbs
CHARACTER REFERENCES:
MARJORIE P. CAUBALEJO
Membership Relations Supervisor
Pico de Loro Beach and Country Club, Inc.
marjorie.caubalejo@picodeloroclub.com
+63917 844 2720
EDLYN M. CUSTODIO
District Manager
Bonchon Chicken Company Scottland Inc. Philippines
edzcustodio@yahoo.com.ph
+63998 847 9571
I do hereby testify that the above information’s are true and correct to the best of my knowledge.
MENALIE E.MENDOZA
Applicant