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Google+ as a Promotional Tool
            for Nonprofit Arts
                Organizations
                                                       Catherine Starek
                                       Technology & Marketing in the Arts
                                                        August 08, 2012



           This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
           To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-nd/3.0/.
Welcome to



 What is Google+?

   (digital content + social networking) + SEO = Google+

   “The ultimate content-sharing platform”
Google Plus

 Why is this important?

   “Google+ represents a revolution in the integration of

    digital activity and the way we interact with the world
    around us.”

   Implications for marketing in nonprofit arts
Personal/Org Profile

 Basic Info:             Headers:

   Name                    Posts

   Profile photo/logo      About

   Brief Description       Photos

                            Videos

                            +1’s
What might that look like?
Distinctive Features

 The +1 button

 Circles

 Hangouts
A Quick Look at Google+
Nonprofit Organizations
 The web is fueled by people

   Empower & excite

   Connect & Share

   Bring people closer to your organization

     Google for Nonprofits, #CauseILoveEm
The Magic of +1

 Personal recommendations (more powerful)

 Google search results (more targeted reach)

 Conversation starters

 Timely endorsement
Google+ Circles

 Create your own categories
 Group people based on interests, role, etc.
 Share the right info with the right people
Highly customized…
Hangouts

Get closer to key constituents

   Face-to-face interaction

   Connect with people near and far

   Relationship building
Google Hangout: #AudNGage




Fellow musicians, composers, and arts managers gather on Google+ Hangout to
discuss the topic: Engaging a Younger Audience in the Concert Hall.
Arts Orgs
 Dance
   Salsamania Dance Company

 Orchestras
   London Symphony Orchestra
   Dallas Symphony Orchestra
   Detroit Symphony Orchestra

 Presenting
   Strathmore

 Theatre
   Denver Center for the Performing Arts
   Portland Center for the Performing Arts (PCPA)
Google Tips: 10 Ways to Build Community

Make your Google+ Page COMPELLING
 Start with your profile
   Profile photo
   Scrapbook photos
   “About” section
   Links

 Consistent TONE

 SEGMENT people and info shared with G+ Circles
Building Your Community (cont.)
Provide an ENGAGING experience
 Posts
   Schedule
   Content
   Timing (best times: 10am - 1pm)

 Exclusive media
   Engaging photos and videos

 Involve your online community
   Questions
   Feedback
   Actively respond & recognize contribution

 Host frequent Hangouts
Community Building (cont.)
PROMOTE your G+ page
 Spread the word
   Share with G+ contacts
   Email link
   Post links on relevant sites

 Google+ Badge
   Include on website (integrated with G+)
   More +1’s & fans
   Improved Google search

 Author tag
   Attributed content (visually identifiable)
Key Considerations for the Arts

 Emphasis on content and people

   “Producing art that resonates with our audiences is vital.”

   “People are our most valuable asset.”

 Digital presence & content sharing

   What others say about us

   What we say about ourselves
Key Considerations (cont.)
 Impact on search rankings

   “Getting people to talk about art online is more

     important than ever.”

   Ask, encourage, reward, make content connections

 New layer of social interaction online

   Distinguish brand among the masses

   Give people something to talk about
Convince Your Leadership
 Enhanced security features

 Customization of Circles and content sharing

 Potential for mobile-based retail (Google Offers/Wallet)

 Search engine optimization

 Direct traffic to your website

 Increase awareness & build relationships
                                                 Credit: Dominic Lipinski/PA. The Guardian. April
                                                                                       23, 2012
 Grow and diversify constituency

 Word of mouth!
References and Suggested Resources
 Google for nonprofits http://www.google.com/nonprofits/

 Google for nonprofits blog
   http://googlefornonprofits.blogspot.com/

 10 ways to build your community on Google+
   http://tinyurl.com/9t7v96m

 Getting started guides
   http://www.google.com/nonprofits/learning/getting-started.html

 TITA Google+
   http://www.technologyinthearts.org/2011/08/google/

 Mashable Google Plus Guide
   http://mashable.com/2011/07/16/google-plus-guide/
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. To view a copy of this license,
visit http://creativecommons.org/licenses/by-nc-nd/3.0/.

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Google+ as a Promotional Tool for Nonprofit Arts Organizations

  • 1. Google+ as a Promotional Tool for Nonprofit Arts Organizations Catherine Starek Technology & Marketing in the Arts August 08, 2012 This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-nd/3.0/.
  • 2. Welcome to  What is Google+?  (digital content + social networking) + SEO = Google+  “The ultimate content-sharing platform”
  • 3. Google Plus  Why is this important?  “Google+ represents a revolution in the integration of digital activity and the way we interact with the world around us.”  Implications for marketing in nonprofit arts
  • 4. Personal/Org Profile  Basic Info:  Headers:  Name  Posts  Profile photo/logo  About  Brief Description  Photos  Videos  +1’s
  • 5. What might that look like?
  • 6. Distinctive Features  The +1 button  Circles  Hangouts
  • 7. A Quick Look at Google+
  • 8. Nonprofit Organizations  The web is fueled by people  Empower & excite  Connect & Share  Bring people closer to your organization  Google for Nonprofits, #CauseILoveEm
  • 9. The Magic of +1  Personal recommendations (more powerful)  Google search results (more targeted reach)  Conversation starters  Timely endorsement
  • 10. Google+ Circles  Create your own categories  Group people based on interests, role, etc.  Share the right info with the right people
  • 12. Hangouts Get closer to key constituents  Face-to-face interaction  Connect with people near and far  Relationship building
  • 13. Google Hangout: #AudNGage Fellow musicians, composers, and arts managers gather on Google+ Hangout to discuss the topic: Engaging a Younger Audience in the Concert Hall.
  • 14. Arts Orgs  Dance  Salsamania Dance Company  Orchestras  London Symphony Orchestra  Dallas Symphony Orchestra  Detroit Symphony Orchestra  Presenting  Strathmore  Theatre  Denver Center for the Performing Arts  Portland Center for the Performing Arts (PCPA)
  • 15. Google Tips: 10 Ways to Build Community Make your Google+ Page COMPELLING  Start with your profile  Profile photo  Scrapbook photos  “About” section  Links  Consistent TONE  SEGMENT people and info shared with G+ Circles
  • 16. Building Your Community (cont.) Provide an ENGAGING experience  Posts  Schedule  Content  Timing (best times: 10am - 1pm)  Exclusive media  Engaging photos and videos  Involve your online community  Questions  Feedback  Actively respond & recognize contribution  Host frequent Hangouts
  • 17. Community Building (cont.) PROMOTE your G+ page  Spread the word  Share with G+ contacts  Email link  Post links on relevant sites  Google+ Badge  Include on website (integrated with G+)  More +1’s & fans  Improved Google search  Author tag  Attributed content (visually identifiable)
  • 18. Key Considerations for the Arts  Emphasis on content and people  “Producing art that resonates with our audiences is vital.”  “People are our most valuable asset.”  Digital presence & content sharing  What others say about us  What we say about ourselves
  • 19. Key Considerations (cont.)  Impact on search rankings  “Getting people to talk about art online is more important than ever.”  Ask, encourage, reward, make content connections  New layer of social interaction online  Distinguish brand among the masses  Give people something to talk about
  • 20. Convince Your Leadership  Enhanced security features  Customization of Circles and content sharing  Potential for mobile-based retail (Google Offers/Wallet)  Search engine optimization  Direct traffic to your website  Increase awareness & build relationships Credit: Dominic Lipinski/PA. The Guardian. April 23, 2012  Grow and diversify constituency  Word of mouth!
  • 21. References and Suggested Resources  Google for nonprofits http://www.google.com/nonprofits/  Google for nonprofits blog http://googlefornonprofits.blogspot.com/  10 ways to build your community on Google+ http://tinyurl.com/9t7v96m  Getting started guides http://www.google.com/nonprofits/learning/getting-started.html  TITA Google+ http://www.technologyinthearts.org/2011/08/google/  Mashable Google Plus Guide http://mashable.com/2011/07/16/google-plus-guide/
  • 22. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-nd/3.0/.

Notes de l'éditeur

  1. Google – search engine giant has integrated social networkingQuotes: Google+, By Crystal Wallis, Technology in the Arts, August 1, 2011
  2. Basic Info:Org/Personal namePersonal photo/logo
  3. +1 to like, agree, recommend to others. (similar to Facebook thumbs up, or “like” button, except clicking +1 affects search engine results)Circles allow you to group different people into different categories.Hangouts enable face-to-face communication with people around the world.
  4. Web is powerful and exciting because of whatpeople make of itConnect w/ ppl from across the worldPpl can tell stories, make recommendations, highlight orgs they love (comment, post, share, +1’s)Google for NPsblog, G+ page, & helpful resources,#CauseILoveEm
  5. New way to engage people who really care about your organization:-Moremeaningful conversation (more targeted)-Content becomes more valuable (better responses)
  6. Chat, share, discuss, and planLess formality, more personal (more intimate communication)
  7. Profile photo -first impressionand primary way you will be recognized (e.g. Denver Center for the Perf Arts Logo)Link to your content found in other places across the webConsistency - posts feel personal and authenticCircles for segmentation and sharingtargetedinformation
  8. Draw ppl to your page with engaging mediaResponding to followers – comment, +1, give credit, and +mention in a post
  9. G+ badge: +1’s consolidated, ppl can add you to circles directly from your websiteAuthor tag: photo/name appear in search results, tagging content you created.
  10. G+ emphasis on contentand peopleAsk what people think, encourage sharing, reward super-fans already posting, tie inyour products & services with trending topicsHave something interesting to sayand compelling to share