UNDERSTANDING SECRETARY
Before understanding more about the challenges of the secretary, it would be
better to first understand the meaning of a secretary. This secretary comes from
the Latin 'secretum' and Dutch 'secretaries' which have a secret meaning. In
English, the secretary is a secretary which also has a secret meaning. Therefore,
the secretary interpreted the work of someone who has an obligation to keep a
secret both the company and his boss. In practice, however, the type of secretarial
work has broad meaning and role, not just about keeping secrets.
The secretary's profession not only focuses on the work of archives and filling of
office documents and documents. It is basically a secretary should be able to
concurrently become an administrative worker, but in fact the task of a secretary
has a wider scope of work. A secretary is also required to have a polite attitude
and temperament and good manners. Secretarial manners include good corporate
image skills, good work ethic, courteous and responsible manner, can keep
company secrets, able to carry on every opportunity, and so on.
TYPES OF SECRETARIES
The Secretary has several types of offices based on the scope of his
responsibilities, some of which are as follows:
1. Secretary of the Organization / Executive Secretary
The secretary of the organization is a secretary who has the task of a
secretarial project in a corporate or government agency. Some of the tasks
of the secretary of the organization include planning and organizing,
arranging the work structure and organizational structure, making decisions,
directing, coordinating, and monitoring.
2. Secretary of the Chair / Private Secretary
The chief secretary can be said to be a believer or the right hand of a boss.
Usually the chief secretary has no subordinates and only works for one of
the leaders only. The chief secretary is usually tasked to help ease the
burden of his leadership.

3. Personal Secretary / Personal Secretary
A personal secretary helps one person's office work activities personally.
This work is usually personal, so the private secretary must have a
responsibility to keep confidential and to perform the tasks assigned
specifically to him in a kind and responsible manner.
4. Junior Secretary and Senior Secretary
Based on his ability and work experience, the secretary is divided into two
groups namely junior secretary and senior secretary. The junior secretary is
someone who just entered and joined the secretarial work. Of course the
person has not had experience and still requires direction from superiors and
seniors. Not infrequently the junior secretary still often make mistakes
because they are not familiar with the task and work. While the senior
secretary is a secretary who has sufficient experience in the field of work so
as to work more professionally, initiative, and tend to make fewer mistakes
in secretary work.
1.1.Formulation of the problem
a.

1.2.UNDERSTANDING SECRETARY CHALLENGE
In the era of globalization and an increasingly developed economy, the work of
the secretary also has some new challenges. Secretary Challenge is a situation
where secretary work requires skill and initiative improvement to solve problems
that can arise at any time. The secretary's challenge is something that hampers the
work of a secretary. Therefore, a secretary must be able to solve these problems
and dare to face the challenges of the secretary who continues to arrive.
It is an obligation if a secretary in charge today has a deft and skilled attitude.
Because both attitudes are the most needed attitude in dealing with the
increasingly diverse challenges of the secretary. With this attitude, a secretary will
be better able to face challenges and solve emerging problems.
Various Secretary Challenges
So what are the challenges a secretary usually encounters in the world of work?
Here are some examples of secretary challenges that often arise in the work,
which are as follows:
1. Have Insights about the Company
It is important to understand the ins and outs of the company where it
works. And the good step if also know about the background, history, and
even the founders, owners, managers, and shareholders of the company.
By better knowing and understanding all aspects of the company, then
someone will be more understanding about the vision and goals to be
achieved by the company. Then, a secretary will be able to more easily
position himself in the job by adjusting his ability to the field that must be
cultivated. This secretary's challenge will allow a secretary to measure his
or her work ability and competence in the company. This challenge can be
transformed into a motivation for change to become better and more
competitive.
2. Have Insights on the Company's Products
Not only in marketing, a secretary also has a challenge to get to know
more about the company's products. This secretary's challenge includes the
obligation to know and understand about the products offered by the

company in which to work. With more familiar with these products, then a
secretary will be more adept in terms of marketing. A secretary is required
to have extensive knowledge and insight on everything. And knowledge of
the company's products will be very helpful when the company is holding
external meetings, as well as cooperation with partners and other
companies.
3. Knowing Business Companions and Company Competitors
After getting to know the company where the company works and the
products, it would be better if a secretary also knows about the entire
business partners and partners of the cooperation made by the company. In
addition, it is also important to have knowledge of the company's
competitors. This will make a secretary more capable in working as well
as better able to position themselves in behaving to business partners and
to competitors. This one secretary challenge will make the company more
advanced with inputs and evaluation. Because by knowing friends and
opponents, companies will be more motivated to improve themselves for
the better.
HOW TO DEAL WITH SECRETARY CHALLENGES
Having mentioned the various challenges of the secretary, several ways can be
done in the face of the secretary's challenge. One of the key to facing the
challenges of the secretary is having to have a broad insight and always learn with
the latest technology that can help his work. In addition, the challenge of the
secretary can be faced with action or action with the help of psychological
aspects. What is meant by psychological aspects for example is the ability to
control emotions. The process can be done through self-management, establishing
a positive self-image, having a personal balance (personal and career life balance),
personal skills (abilities that can be developed), and self-esteem (appreciate the
uniqueness of self).
Through action, how to face the challenges of the secretary is through some real
action that has the expertise and knowledge in accordance with the profession,

have high motivation, form a high confidence, have an open attitude towards
others, able to accept the deficiencies, confidence in the face of problems,
understand the roles and functions, duties and responsibilities as a secretary, and
have a responsible professional secretarial ethic.
OPPORTUNITY TO BE SECRETARY
Being a secretary has several advantages, one of the advantages of being a
secretary is having the ability to do multi task tasks, this work will increase your
skills in various areas of expertise. If you are interested and challenged to become
a secretary at this point, then some of the following tips may help to become a
professional secretary. Some tips are as follows:
1. Have a Broad Insight
A secretary should have extensive knowledge in various fields. Because
secretary work is not just limited to typing jobs, handling emails, taking
calls, making appointments, and making presentations. To face competition
in this era of globalization, a secretary needs broad insight in order to work
more creatively and innovatively. The other positive side is being able to
make the right decisions quickly and expand the networking.
2. Have Emotional Intelligence
Being a secretary requires a good level of emotional control. How not, a
secretary will always interact with many different people every day. of
course each person has a diverse personality and character. Therefore, a
secretary who is able to control his emotions is a positive plus for a
company.
3. Have a Specific Expertise
The skills of a secretary such as being able to operate a computer, filling,
etc. are certainly common to most people who are interested in secretarial
work. But what can distinguish it? Certainly a more specific skill. Say for
example you have expertise in legal, accounting / financing, human
resource, or tax (tax), then it would be a plus for you to become a competent
secretary needed.

4. Able to Master Information Management
Secretary is known as a person who acts as a liaison of information to each
other, both individuals and cross-department. Therefore, a secretary must
have the ability to store and convey information accurately to the right
person / department. The Secretary can be a liaison for the delivery of
information within
the company.
5. Mastering Technology
The technology in question is communication technology. As is known, this
communication is very wide scope, can happen direct communication (face
to face), or communication indirectly (telephone, internet, and so on). Direct
communication requires a qualified secretary to communicate, and has the
expertise to make presentations interesting and persuasive. At this time, a
secretary is required to be able to work independently, reliably, confidently,
and high initiative.