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Economic & Workforce Development Strategies
Connecting Employers to Qualified Jobseekers
Michael Baker
Manager – Strategic Planning & Innovation
Office of Employment & Training
Illinois Department of Commerce & Economic Opportunity
June 26, 2015
Slides may be shared or reused so long as the author is given credit.
WHAT’S THE UNIFYING POINT?
2
ECONOMIC PROSPERITY
Access to skilled workers
Access to good paying,
career pathway jobs
Data
Driven
• Supply / Demand Baseline
• Labor Market Information
• Population Demographics
Employer
Demand
Driven
• Employer Pull Model
• Sector Partnerships
Accelerated
• Lean Principles
• More Value-Added
• Less Non-Value-Added
3
FOUNDATIONAL STRATEGIES
DEMAND
Labor
Market
Info
US Bureau
of Labor
Statistics
&
Regional
Employers
Industries No. Employers
No. Employees
Occupations No. Openings:
New & Replacement
Commuting
Patterns
Supply
Education
&
US Census
Annual
Education
Production
K-12
Industry Recognized Credentials
Associate’s Degree
Bachelor’s & Beyond
Population
Demographics
Average Age
Gender
Ethnicity
Educational Attainment4
1. DATA DRIVEN-Start with Baseline Analysis
Employer
Pull Model
vs.
Supplier
Push
Model
What Occupations
Competencies
Where Proximity to labor
pool & training
providers
When Expected hire dates
Cycle
How Many Quantity by title
or competencies
(credentials)5
2. EMPLOYER DEMAND DRIVEN
Train
& Pray
IF: Employers own the process
THEN: Employers will invest in solutions…
for as long as they perceive a good ROI
Neutral Convener
•Establish trust
•Avoid turf wars
7
Sustainable Connection Through Employer-Led Sector Partnerships
Sector Partnership-Based Employer Engagement
4 KEY QUESTIONS TO WORKFORCE PARTNERS
Neutral Convener
Neutral Facilitator
Sector Strategies Recipe:
Equal Parts Science & Art
3 VITAL Topics for Sector CEOs to Consider
90 Minute Launch Meeting 3-100 Sector Employers
3. ESTABLISH A GAME PLAN
What are we going to do together?
How are we going to hang together
and organize for real outcomes?
2. IDENTIFY COMPETITIVE ISSUES
What do we need to compete?
What is required to ensure our
companies stay competitive?
1. IDENTIFY SECTOR OPPORTUNITIES
What are the big opportunities for
growth in our companies right now?
What’s going on in our industry,
particularly in this region?
Think
LEAN
Only Value-Added Activity
Eliminate anything NOT of value
Open
Entry
Timing to meet employer demand not calendar
DACC–cohorts of 2 students
Leverage
existing skills
No time in class retaking content already
mastered
Open Exit Allow exit upon proof of competency
Credit/
Non-Credit
Degree vs. Stackable Industry Credentials
Curricula approval in WEEKS / Cross college sharing
Paid OJT &
Internship
Work-Based Learning
accelerates time to earnings
11
3. ACCELERATION STRATEGIES
Work-Based Learning: Internships
• Reduce uncertainty & hiring risk
• Assess soft skills & trainability
• Value-added work
• ROI – impacts profit
Employers – Try Before Buy
• Boosts ability to stay in training
• Gain value-added experience
• Opportunity to assess & improve soft skills
• Can coordinate with IDES staff to preserve benefits
Jobseekers – Learn & Earn
12
Work-Based Learning: On-the-Job
Personalized skill gap analysis for the
position they are entering
• Description of the method of training and how it will be
delivered
• Estimated number of hours for each skill
• Job description
• Start and completion dates
• Method of supervision provided and who is responsible
Devise Training Plan With Employer
• Wage reimbursements 50-75% while in OJT
Employer hires then trains
13
Work-Based Learning: Incumbent Worker
• Upgrade the skills of current workers
• Proprietary training OK
• Cross-Training
• Improve productivity
• Expand into new lines of business
• Provide upward mobility
• Retain key employees
• Reduce uncertainty & hiring risk
• Increased Profit
• Easy way to engage with workforce system
Employer Benefits - ROI
14
Industry Recognized Stackable Credentials
& Embedded Employer-Level Soft Skills
NIMS
MSSC
CPT/CLT
AWS
APICS
 Nationally portable
 Provide known skill sets
 Reduces uncertainty of
technical qualifications
 National Institute of Metalworking Skills
 Mfg. Skills Standards Council
 American Welding Society
 American Production &
Inventory Control Society
-------------------------------
 Include Work Readiness
Training with Skill Training
 Arrive on time
 Attendance
 Attitude
16
Personalized
Training
Plan
Career
Exploration
Skill Gap
Analysis
MSSC Safety
Credential
Skill
Development
Contextual
Mfg. Bridge
GED
(if needed)
Soft Skills
Technical
Skills w/
Industry
Credentials
Internship
OJT
Employment
Client Workflow
RECENT EMPLOYER TESTIMONIALS
“Working with LWIA 23 for OJT was a
huge benefit for not only Hella, but also
for the three employees we hired full
time. Living in a small community can be
a disadvantage when it comes to finding
employment opportunities.
By using this service, we were able to fill
job openings in which technical skills are
a requirement. I especially want to thank
the staff at LWIA 23. They made this an
easy process and I truly enjoy working
with these ladies.”
Becky L. Traub
HR Generalist
Hella Corporate Center USA, Inc.
Flora
“Working with our local workforce
office has helped make implementing
the OJT program an easy part of our
everyday hiring process. It’s something
that our managers have embraced and
is truly a wonderful program… Not only
because of the benefits we as a
company receive – that’s just a small
part of it; but primarily because of the
extra support and incentives our new
hires have to guide them through their
transition back into the workforce.
It benefits everyone involved & has
been a smooth process for us.”
Leah Bolander | HUB
Recruiter
Patterson Technology Center
Effingham
KEY TAKEAWAYS – BY THE NUMBERS
4 weeks from first phone call from employer
to first enrollment at community college
1 week for curricula approval through both
local board and state board
16 hours transferable credit in 8 weeks
15 in first cohort
100% completion rate
100% hired
$14.32 / hour – regional median wage
$ 9.27 / hour – regional avg. starting wage
$16.00 / hour – NAL starting wage
$17.00 / hour – After 6 months
$18.00 / hour – After 12 months
Dozens – obstacles identified
Zero – obstacles that stopped the project
18
QUESTIONS FOR EMPLOYERS & ECONOMIC DEVELOPMENT LEADERS…
1. Are you satisfied with the quality & quantity of job applicants?
2. Do you track the cost of replacing workers or filling new positions?
3. Do your workers have all the skills they need?
4. What key competencies do you need in your workers?
5. What industry recognized credentials do you know & value?
6. What is the source of your “good applicants”?
7. What is the quality of graduates from regional training providers?
8. How responsive are regional training providers?
9. Are your hiring requirements for each position in line with what you really need?
10. How far ahead can you predict when you will need more workers?
11. Have you considered the benefits of “growing your own” talent via internships?

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Connecting Employers to Qualified Jobseekers

  • 1. Economic & Workforce Development Strategies Connecting Employers to Qualified Jobseekers Michael Baker Manager – Strategic Planning & Innovation Office of Employment & Training Illinois Department of Commerce & Economic Opportunity June 26, 2015 Slides may be shared or reused so long as the author is given credit.
  • 2. WHAT’S THE UNIFYING POINT? 2 ECONOMIC PROSPERITY Access to skilled workers Access to good paying, career pathway jobs
  • 3. Data Driven • Supply / Demand Baseline • Labor Market Information • Population Demographics Employer Demand Driven • Employer Pull Model • Sector Partnerships Accelerated • Lean Principles • More Value-Added • Less Non-Value-Added 3 FOUNDATIONAL STRATEGIES
  • 4. DEMAND Labor Market Info US Bureau of Labor Statistics & Regional Employers Industries No. Employers No. Employees Occupations No. Openings: New & Replacement Commuting Patterns Supply Education & US Census Annual Education Production K-12 Industry Recognized Credentials Associate’s Degree Bachelor’s & Beyond Population Demographics Average Age Gender Ethnicity Educational Attainment4 1. DATA DRIVEN-Start with Baseline Analysis
  • 5. Employer Pull Model vs. Supplier Push Model What Occupations Competencies Where Proximity to labor pool & training providers When Expected hire dates Cycle How Many Quantity by title or competencies (credentials)5 2. EMPLOYER DEMAND DRIVEN Train & Pray
  • 6.
  • 7. IF: Employers own the process THEN: Employers will invest in solutions… for as long as they perceive a good ROI Neutral Convener •Establish trust •Avoid turf wars 7 Sustainable Connection Through Employer-Led Sector Partnerships
  • 8. Sector Partnership-Based Employer Engagement 4 KEY QUESTIONS TO WORKFORCE PARTNERS
  • 9. Neutral Convener Neutral Facilitator Sector Strategies Recipe: Equal Parts Science & Art
  • 10. 3 VITAL Topics for Sector CEOs to Consider 90 Minute Launch Meeting 3-100 Sector Employers 3. ESTABLISH A GAME PLAN What are we going to do together? How are we going to hang together and organize for real outcomes? 2. IDENTIFY COMPETITIVE ISSUES What do we need to compete? What is required to ensure our companies stay competitive? 1. IDENTIFY SECTOR OPPORTUNITIES What are the big opportunities for growth in our companies right now? What’s going on in our industry, particularly in this region?
  • 11. Think LEAN Only Value-Added Activity Eliminate anything NOT of value Open Entry Timing to meet employer demand not calendar DACC–cohorts of 2 students Leverage existing skills No time in class retaking content already mastered Open Exit Allow exit upon proof of competency Credit/ Non-Credit Degree vs. Stackable Industry Credentials Curricula approval in WEEKS / Cross college sharing Paid OJT & Internship Work-Based Learning accelerates time to earnings 11 3. ACCELERATION STRATEGIES
  • 12. Work-Based Learning: Internships • Reduce uncertainty & hiring risk • Assess soft skills & trainability • Value-added work • ROI – impacts profit Employers – Try Before Buy • Boosts ability to stay in training • Gain value-added experience • Opportunity to assess & improve soft skills • Can coordinate with IDES staff to preserve benefits Jobseekers – Learn & Earn 12
  • 13. Work-Based Learning: On-the-Job Personalized skill gap analysis for the position they are entering • Description of the method of training and how it will be delivered • Estimated number of hours for each skill • Job description • Start and completion dates • Method of supervision provided and who is responsible Devise Training Plan With Employer • Wage reimbursements 50-75% while in OJT Employer hires then trains 13
  • 14. Work-Based Learning: Incumbent Worker • Upgrade the skills of current workers • Proprietary training OK • Cross-Training • Improve productivity • Expand into new lines of business • Provide upward mobility • Retain key employees • Reduce uncertainty & hiring risk • Increased Profit • Easy way to engage with workforce system Employer Benefits - ROI 14
  • 15. Industry Recognized Stackable Credentials & Embedded Employer-Level Soft Skills NIMS MSSC CPT/CLT AWS APICS  Nationally portable  Provide known skill sets  Reduces uncertainty of technical qualifications  National Institute of Metalworking Skills  Mfg. Skills Standards Council  American Welding Society  American Production & Inventory Control Society -------------------------------  Include Work Readiness Training with Skill Training  Arrive on time  Attendance  Attitude
  • 16. 16 Personalized Training Plan Career Exploration Skill Gap Analysis MSSC Safety Credential Skill Development Contextual Mfg. Bridge GED (if needed) Soft Skills Technical Skills w/ Industry Credentials Internship OJT Employment Client Workflow
  • 17. RECENT EMPLOYER TESTIMONIALS “Working with LWIA 23 for OJT was a huge benefit for not only Hella, but also for the three employees we hired full time. Living in a small community can be a disadvantage when it comes to finding employment opportunities. By using this service, we were able to fill job openings in which technical skills are a requirement. I especially want to thank the staff at LWIA 23. They made this an easy process and I truly enjoy working with these ladies.” Becky L. Traub HR Generalist Hella Corporate Center USA, Inc. Flora “Working with our local workforce office has helped make implementing the OJT program an easy part of our everyday hiring process. It’s something that our managers have embraced and is truly a wonderful program… Not only because of the benefits we as a company receive – that’s just a small part of it; but primarily because of the extra support and incentives our new hires have to guide them through their transition back into the workforce. It benefits everyone involved & has been a smooth process for us.” Leah Bolander | HUB Recruiter Patterson Technology Center Effingham
  • 18. KEY TAKEAWAYS – BY THE NUMBERS 4 weeks from first phone call from employer to first enrollment at community college 1 week for curricula approval through both local board and state board 16 hours transferable credit in 8 weeks 15 in first cohort 100% completion rate 100% hired $14.32 / hour – regional median wage $ 9.27 / hour – regional avg. starting wage $16.00 / hour – NAL starting wage $17.00 / hour – After 6 months $18.00 / hour – After 12 months Dozens – obstacles identified Zero – obstacles that stopped the project 18
  • 19. QUESTIONS FOR EMPLOYERS & ECONOMIC DEVELOPMENT LEADERS… 1. Are you satisfied with the quality & quantity of job applicants? 2. Do you track the cost of replacing workers or filling new positions? 3. Do your workers have all the skills they need? 4. What key competencies do you need in your workers? 5. What industry recognized credentials do you know & value? 6. What is the source of your “good applicants”? 7. What is the quality of graduates from regional training providers? 8. How responsive are regional training providers? 9. Are your hiring requirements for each position in line with what you really need? 10. How far ahead can you predict when you will need more workers? 11. Have you considered the benefits of “growing your own” talent via internships?