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Managing yourself, and your clients
1. Managing yourself
and your clients.
It ain’t easy. (Good luck)
WeeklyPresentation#4
gettingsteadyindaworkflow
slayingdragons9-5
2. Designing and Engineering (aka where we’re coming from )
Many differences in execution of required tasks
Many similarities in self and client management
This presentation draws on personal experience with
university and writing work; I feel it is relatable
but...
3. I have a sordid history with self management. I have allowed myself to
be distracted. I have pushed the limits of procrastination. I have failed to
order my priorities properly.
There are times when I have lost control.
But from these experiences, I hope to improve my monkey brain.
I have a sordid history with client management. I have allowed myself to
be inconsiderate or unaware of their needs. I have pushed the limits of the
working relationship. I have failed to respect myself in the process.
There are times when I have lost the ability to hold up my end.
But from these experiences, I hope to improve my monkey brain.
The confessions of a human being
5. Three Influences on Self Management
Priority Management
Distraction
Procrastination
What’s next.
What’s near.
What should’ve been
next.
6. Priority Management - Your Stack
What’s at the top of your stack? That depends on your long-term goals and
pressing concerns. Everything is framed around priority management, yet we
often prioritize the wrong things, or our prioritization makes us rigid in our ways.
Reflection is needed every day. How many lemons do you have on your lap?
What lemons are ready to be made into lemonade? How many lemons are gunna
be delivered onto your lap in the coming days?
We can only handle so much every day, so priority management is almost as
important as the end goal: completion.
7. Distraction - Your Environment
These days, people work at home, the library, the coffee shop, the car, and the
office. The true environment they work in though is the computer screen. This
environment is insulated from distractions, but also has its own distractions.
The office is an interesting place, where conversations happen, people work
together, and life is lived in bursts of conversation and collaboration. We are
drawn together and drawn apart by our duties. So is life.
Managing distraction is a part of managing productivity. Managing one’s
reaction to distraction is another aspect altogether, since distraction can come
from any source -- inside the cpu screen or outside the cpu screen.
8. Procrastination - Your Avoidance
Why do we do this? Because it feels good, and we are so comfortable, well-fed
and entertained in life that it is difficult to feel a sense of urgency until the “RED
ALERT” alarm is flashing in our minds.
But there’s a thing called guilt and a thing called worry, and while we’re enjoying
desert before making ourselves dinner, the experience can be described as
‘bittersweet,’ with the enjoyment of the moment poisoned by the fact that this is
not the ‘right thing’ to be doing.
However, procrastination is at times a coping mechanism that is very hard to
discern. Perhaps there is something that truly needs to be done before you can
move forward? How do you get to being productive again in a way you can
accept?
9. All 3 need to be managed by you!
Open discussion: What do you have the hardest time with out of these
three things? Feel free to discuss how it makes you feel and what you
would like to do about it.
11. Three Influences on Client Management
Empathy
Perception
Self-respect
Respect
Impression
Control
12. Empathy - Your Gift
Empathy is an investment in the concerns and needs of another person. Since we
are social animals, evolved through a culture built on cooperation, empathy is the
bond between our kin. There is an aversion to anything that is unempathetic.
Empathy can also lead to a never-ending labyrinth of concerns that are confusing
and difficult to manage. There are reasons why we reserve empathy.
However, in managing others (clients), empathy is crucial, and must be given.
They are paying us not only to produce a product for them, but to show that we
care about them.
13. Perception - Your Feel
Perception is subjective, dependent on any number of subjective and categorized
sensory inputs by each individual. It is a complicated process constructed on
generalizations, prejudices, biases, negative and positive past experiences, and
the randomness of the mind, emotions and universe.
However, we are all open to being pleasantly surprised, and life is generally
encouraging this way.
All that needs to be understood is feel. No matter where one starts in a
relationship on first impression, it is important to leave a person with a good
feeling.
14. Self-respect - Your Power
The core must be centered. At the core is your seed, which is what you can give.
Others will be constantly trying to take your core from you, but at the same time
everyone has the utmost respect for those who keep in control of their core.
Self-respect is an ongoing battle of value that we all fight, and this is complicated
often by the expectations of a client/provider relationship.
In the end everyone wants to leave the moment centered and enlarged, whether
that moment be a conversation or the development of an entire project.
Symmetry, symbiosis, synergy: only happens when each agent exercises
self-respect.
15. All 3 need to be managed by you!
Open discussion: What do you have the hardest time with out of these
three things? Feel free to discuss how it makes you feel and what you
would like to do about it.
17. Some things I am only recently figuring out
work for me
Priority Management Distraction Management
Letting myself get
distracted for only
short bursts.
Procrastination Management
DIN - Do it NOW!Write down goals and plans
in a way that I am forced to
look at it all the time
18. Some things I am only recently figuring out
work for me
Empathy Management Perception Management Self-respect Management
X
Cheers or chug to
the flaws in us and
others
Smile to reassure
others
Don’t be too hard on
myself (it’s ironic
really)