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Email Marketing & Social
   Media Marketing Masterclass
           - part 2 -
   Michael
   Leander
   01-11-11

More information here www.michaelleander.com | www.michaelleander.me
The 5 Step Plan to Better
    Community and
 Recipient Engagement

Email and social media
THE MORE CONTENT YOU HAVE
          THE MORE USERS YOU WILL GET.


            THE MORE USERS YOU HAVE
        THE MORE CONTENT YOU WILL GET.


THE BETTER YOU MATCH CONTENT AND USERS TO USER
PROFILES THE MORE USERS AND CONTENT YOU WILL GET.


      THE EASIER IT IS TO DO TRANSACTIONS
        THE MORE USERS YOU WILL ATTRACT.
Golden Rules of Engagement
Rule # 1: Be patient




                              4
Get critical mass & exponential growth
25
           GROWTH IN SUBSCRIBERS

20


15


10


5


0
     Time Time Time Year 1 Time Time Time Year 2 Time Time Time Time Time Time
Check the community – click here
Your content
                  concept


Measure &
  react                            Your value
               Social Media &      proposition
               Email Marketing
               Roadmap
    Automate                      Sign-up
                                  tactics



     Engage                       Attract
    audience                     audience
                     First 30
                       days
Short attention span, loads of intrusion
- how do you cut through the clutter?



                                    Do I know you?
                        Brain       Do I need you?
                        filter      Can I trust you?
Consumers and business buyers are
becoming more and more cautious

Trust is critical
See the movie here
Your content
 concept describes

 What you offer
 What the benefits of your
  offering are
 Why your audience should
  engage
 Frequency, security,
 Trust
 Think like a publisher
Tips for a great
  content concept

 Be unique
 Be honest about what you
  can deliver
 Manage expectations –
  don’t overpromise
Unique,
passionate,
 emotional,
 authentic,
  focused,
interactive,
meaningful…
Learn about your audience before
you develop your content concept
•   Who/where are they?
•   What are their interests?
•   What are their problems?
•   What sort of bandwidth connection?
•   What else do they like?
                                    Let’ see an example next...
Case study with a great content concept -> long term build up



                                               Although I am banner blind,
                                               This add caught my attention




                                               It says: Mindshare is looking
                                               for more friends”

                                               Click here
The click took me to
              this Facebook page

About us               Tools




Inspiration
Seriously valuable
  to marketing
  professionals
<------ Integrating different
       channels - > mobile media
       information




<------ Offer to send (postal)
media information ->
capturing leads
The conventional approach
 •   Add value
 •   Participate in the conversation
 •   Don’t spam
 •   Don’t talk too much about yourself
 •   Beware of frequency of offers vs. value adding info


95% of all businesses fail with the conventional approach
An unconventional approach can work too
It’s all in the mind box
Your turn to shine !
5 minute excercise
Describe your content
concept
Next

Translate your
content concept
into your Value
Proposition
Summary of the content
          concept = ESP
      (Email Value Proposition)




                                   Bullet list of
                                     benefits
                                  gets attention




Showing or linking to
a sample works well
Notice the
                                                     headline




                                                    The man has gone to
                                                       ”extremes” to
                                                     explain the value !
                                                      Wonder why....




Go to this page and learn >> http://www.draytonbird.com/helpfulideas
How much information should you
ask from people?



                      Vs.
Your buttons matter!


                       A: Sign-up for Free Trial



                       B: See Plans and Pricing
Where is the
   value
proposition?
Version B
Version A - One page
                                                          First page




                                                        Version B
                                                        Second page



  Version A’s one-page form boosted sign-ups
  from total traffic 51% and sign-ups from PPC traffic 113%.
Interest -
                                                        Desire




                                                   Action
                                                  required




                                          >> AIDA still works well <<




>> http://www.facebook.com/sonyericsson
•   Authenticity
•   Emotions
•   Proof
•   Community driven
•   Curiosity
Reveal page:
   Do something
       to get
    permission




Result:
29% fill in the form
What about other types of social media?

Do you know a content concept for
those marketing channels too?
You need a content concept
for YouTube too
See the movie here




The Blendtec story is an amazing story of how experimenting on a low budget
turned into a huge success, which in turn generated significant revenue
And for Twitter
And for your blog
Learn more about this topic

Michael Leander is an international
marketing speaker. He has spoken in 35+
countries and at countless webinars..

Find him here
http://www.twitter.com/michaelleander
Speaking: http://www.michaelleander.me
Consulting: http://www.michaelleander.com

Email: leander@michaelleander.com

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Building community at Rodirect 11

  • 1. Email Marketing & Social Media Marketing Masterclass - part 2 - Michael Leander 01-11-11 More information here www.michaelleander.com | www.michaelleander.me
  • 2. The 5 Step Plan to Better Community and Recipient Engagement Email and social media
  • 3. THE MORE CONTENT YOU HAVE THE MORE USERS YOU WILL GET. THE MORE USERS YOU HAVE THE MORE CONTENT YOU WILL GET. THE BETTER YOU MATCH CONTENT AND USERS TO USER PROFILES THE MORE USERS AND CONTENT YOU WILL GET. THE EASIER IT IS TO DO TRANSACTIONS THE MORE USERS YOU WILL ATTRACT.
  • 4. Golden Rules of Engagement Rule # 1: Be patient 4
  • 5. Get critical mass & exponential growth 25 GROWTH IN SUBSCRIBERS 20 15 10 5 0 Time Time Time Year 1 Time Time Time Year 2 Time Time Time Time Time Time
  • 6. Check the community – click here
  • 7.
  • 8. Your content concept Measure & react Your value Social Media & proposition Email Marketing Roadmap Automate Sign-up tactics Engage Attract audience audience First 30 days
  • 9. Short attention span, loads of intrusion - how do you cut through the clutter? Do I know you? Brain Do I need you? filter Can I trust you?
  • 10. Consumers and business buyers are becoming more and more cautious Trust is critical
  • 12. Your content concept describes  What you offer  What the benefits of your offering are  Why your audience should engage  Frequency, security,  Trust  Think like a publisher
  • 13. Tips for a great content concept  Be unique  Be honest about what you can deliver  Manage expectations – don’t overpromise
  • 14. Unique, passionate, emotional, authentic, focused, interactive, meaningful…
  • 15. Learn about your audience before you develop your content concept • Who/where are they? • What are their interests? • What are their problems? • What sort of bandwidth connection? • What else do they like? Let’ see an example next...
  • 16. Case study with a great content concept -> long term build up Although I am banner blind, This add caught my attention It says: Mindshare is looking for more friends” Click here
  • 17. The click took me to this Facebook page About us Tools Inspiration
  • 18. Seriously valuable to marketing professionals
  • 19. <------ Integrating different channels - > mobile media information <------ Offer to send (postal) media information -> capturing leads
  • 20. The conventional approach • Add value • Participate in the conversation • Don’t spam • Don’t talk too much about yourself • Beware of frequency of offers vs. value adding info 95% of all businesses fail with the conventional approach
  • 22.
  • 23. It’s all in the mind box
  • 24. Your turn to shine ! 5 minute excercise Describe your content concept
  • 26.
  • 27. Summary of the content concept = ESP (Email Value Proposition) Bullet list of benefits gets attention Showing or linking to a sample works well
  • 28. Notice the headline The man has gone to ”extremes” to explain the value ! Wonder why.... Go to this page and learn >> http://www.draytonbird.com/helpfulideas
  • 29. How much information should you ask from people? Vs.
  • 30. Your buttons matter! A: Sign-up for Free Trial B: See Plans and Pricing
  • 31. Where is the value proposition?
  • 32. Version B Version A - One page First page Version B Second page Version A’s one-page form boosted sign-ups from total traffic 51% and sign-ups from PPC traffic 113%.
  • 33. Interest - Desire Action required >> AIDA still works well << >> http://www.facebook.com/sonyericsson
  • 34. Authenticity • Emotions • Proof • Community driven • Curiosity
  • 35.
  • 36. Reveal page: Do something to get permission Result: 29% fill in the form
  • 37. What about other types of social media? Do you know a content concept for those marketing channels too?
  • 38. You need a content concept for YouTube too
  • 39. See the movie here The Blendtec story is an amazing story of how experimenting on a low budget turned into a huge success, which in turn generated significant revenue
  • 41. And for your blog
  • 42. Learn more about this topic Michael Leander is an international marketing speaker. He has spoken in 35+ countries and at countless webinars.. Find him here http://www.twitter.com/michaelleander Speaking: http://www.michaelleander.me Consulting: http://www.michaelleander.com Email: leander@michaelleander.com