Personal Information
Entreprise/Lieu de travail
Rochester, United Kingdom United Kingdom
Profession
Michael
Secteur d’activité
Finance / Banking / Insurance
À propos
I currently work in a dynamic, customer centric business where I manage the Quality Assurance department. I have am responsible for ensuring commercial performance of 3 call centres in a compliant manner.
I have used my skills in behaviour science to help create a call centre product that engages the customer and influences them in an ethical way to come a resolution with Cabot Credit Management
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