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Challengesof virtual teamwork 2minute
1.
© ZOOM Collaborate A
virtual team is a group of two or more people… What is a Virtual Team? …who work in concert but in different locations to achieve a shared goal. 1
2.
© ZOOM Collaborate
2 The Benefits of Virtual Teams Access a wider pool of talent. Physical presence in global markets. Diversity of thinking. Boost productivity. Save time and money.
3.
© ZOOM Collaborate
3 Virtual Teams Often Fail More than 3/4 of global teams fail.* from: Building an Effective Global Business Team, MIT Sloan Management Review ≠ Why? Take a Guess: Your estimate for the percentage of global teams that fail * defined as: not meeting their goals.
4.
© ZOOM Collaborate
4 Virtual teams face unique challenges
5.
© ZOOM Collaborate
5 A Staying Aligned Sometimes or often, team members… Aren’t clear about team goals and priorities. Are on so many teams that they can’t devote enough time to each. Display “win-lose” attitudes and behaviors. Lose track of who’s responsible for what or default to managing their own “to do” lists.
6.
© ZOOM Collaborate
6 Without face-to-face contact, sometimes or often, team members don’t… Know much about each other – home or work life. Feel comfortable saying what’s on our minds. Ask for or give direct feedback. Form positive, collegial bonds. B Building Rapport and Trust
7.
© ZOOM Collaborate
7 Sometimes or often, we: Depend on e-mail for communication, even though our messages can be misunderstood. Don’t share relevant information or involve each other other in decisions that affect us. Have unproductive and tiresome meetings. Simply check out. C Communication and Engagement
8.
© ZOOM Collaborate
8 Sometimes or often, we… Can’t schedule meetings in a timely fashion. Don’t understand what others are saying. Have difficulty making ourselves understood. Worry that we may say the wrong thing. D Different Cultures and Time Zones
9.
© ZOOM Collaborate
9 What’s the Answer? How can I help my virtual employees work better as a team?
10.
© ZOOM Collaborate
10 Best Practices for Leading Remote Teams 1 2 3 5 4 VIRTUAL VELCRO
11.
© ZOOM Collaborate Help
Team Members Get to know each other and stay connected. 11 Best Practice #1 STAYING ALIGNED BUILDING RAPPORT & TRUST WORKING ACROSS CULTURES & TIME ZONES COMMUNICATION & ENGAGEMENT 1 2 3 5 4
12.
© ZOOM Collaborate At
work. At home. On the path of life. 12 Get to know each other and stay connected. 1
13.
© ZOOM Collaborate
13 Professional Background and Experiences 1 Where team members are located and who they’re networked with Virtual team members’ professional background and experience Other roles that teammates have played and people they’ve worked with
14.
© ZOOM Collaborate
14 Personal Background and Experiences 1
15.
© ZOOM Collaborate
15 1Get to know each other and stay connected. For emotional well-being, our hearts need a dose of authentic human connection each day.
16.
© ZOOM Collaborate
16 Best Practice #2 STAYING ALIGNED BUILDING RAPPORT & TRUST WORKING ACROSS CULTURES & TIME ZONES COMMUNICATION & ENGAGEMENT 2 3 5 4 Bring your common purpose to life. Help Team Members Get to know each other and stay connected.
17.
© ZOOM Collaborate In
the rush of daily activity, and the great distances between us, we sometimes forget that… Purpose is the reason for your existence as a team; what you’re here to do; your mission. 17 Common Purpose we’re inextricably tied together. 2
18.
© ZOOM Collaborate It’s
the right thing to do It makes sense It’s meaningful to me 18 Bring your team’s common purpose to life. 2
19.
© ZOOM Collaborate
19 Best Practice #3 STAYING ALIGNED BUILDING RAPPORT & TRUST WORKING ACROSS CULTURES & TIME ZONES COMMUNICATION & ENGAGEMENT 35 4 Build and abide by operating agreements. Bring your common purpose to life. Help Team Members Get to know each other and stay connected.
20.
© ZOOM Collaborate
20 Operating Agreements A set of agreed-upon behaviors… based on mutual expectations… that define how to work together. Types of Agreements • Meeting protocols • How to make decisions • Roles and responsibilities • How to communicate and share Information • Individual, team & cultural courtesies 3
21.
© ZOOM Collaborate
21 Best Practice #4 STAYING ALIGNED BUILDING RAPPORT & TRUST WORKING ACROSS CULTURES & TIME ZONES COMMUNICATION & ENGAGEMENT 45 Build and abide by operating agreements. Meet online and share a common visual workspace. Bring your common purpose to life. Help Team Members Get to know each other and stay connected.
22.
© ZOOM Collaborate
22 Common Visual Workspace 4 Use GTM to meet, connect and collaborate. What to Share: • PowerPoint Presentations, with interactive capability • Applications, with interactive capability (e.g.,: Word Docs) • Video • Annotations on a Whiteboard • Podio The place where online meeting attendees focus their attention together. It’s not just for presentations!
23.
© ZOOM Collaborate
23 Best Practice #5 STAYING ALIGNED BUILDING RAPPORT & TRUST WORKING ACROSS CULTURES & TIME ZONES COMMUNICATION & ENGAGEMENT 5 Build and abide by operating agreements. Meet online and share a common visual workspace. Reveal your thinking and ask for others’ perspectives. Bring your common purpose to life. Help Team Members Get to know each other and stay connected.
24.
© ZOOM Collaborate
24 Virtual Velcro: Reveal Your Thinking People can feel: Misunderstood Confused Lost Disconnected In conflict When we use electronic technology – asynchronous or real-time – communication can go awry. In face-to-face environments, behavior cues and informal interactions help us understand how others operate. When working remotely, being explicit and revealing your thinking helps replace those cues and connections. VIRTUAL 5
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