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CLAIMS AND DISPUTES
Preparation and Response
Construction Claims and Disputes
• Construction Delay Claims
• Labor Productivity Claims
• Design and Construction Defect Claims
• Force Majeure Claims
• Acceleration Claims
• Suspension and Termination Claims
• Differing Site Conditions Claims
• Change Claims
Construction Delay Claims
• Common points of contention
– Impact to the critical path, quantification
– Root-cause of the delay and entitlement
– Additional compensation
Labor Productivity Claims
• Some of the most contentious claims in
the construction industry
• Typically measured as labor hours per
quantity of material installed
• Loss is experienced when a contractor, or
a particular crew, is not accomplishing the
anticipated or planned production rates
Primary challenges –
• Identifying the root cause of labor
productivity issues
• Quantifying associated labor productivity
losses
• Corroborating the cause-and-effect
relationship
• Establishing entitlement to damages
Productivity Analysis
• Measured Mile Analysis
• Earned Value Analysis
• Work Sampling
• Comparable Work Study
• General and Specialty Industry Studies (Mechanical
Contractors Association of America [MCAA], Construction
Industry Institute [CII], Business Roundtable, etc.)
• Total Cost Method
• Modified Total Cost Method
• Time and Motion Studies
Defects Claims
• The owner chooses materials or hardware or provides
owner-furnished material, which is not sufficient for the
purpose intended.
• The architect/engineer specifies the incorrect material,
or fails to specify the materials to be used.
• The contractor’s quality control and workmanship is poor
or the contractor didn’t follow the proper
construction/installation guidelines.
• The contractor/subcontractor uses substandard materials
in an effort to reduce costs.
• The material supplier’s product is insufficient or
defective.
Force Majeure Claims
• Essentially free both parties to a
construction contract from liability or
obligation for failure to perform in the
event of extraordinary circumstances
– Acts of God
– Severe weather
– Labor strikes
– Natural disasters
– Governmental actions/changes in law.
Acceleration Claims
• Typically encountered on construction
projects when the contractor makes
efforts to recover the project schedule
after the project has suffered delays due
to causes it believes are beyond its control
– Working overtime
– Implementing a new shift
– Providing additional labor
– Adding other resources (i.e., equipment)
– Re-sequencing work activities
Suspension and Termination Claims
• Suspension occurs on a construction
project when an owner instructs a
contractor to temporarily stop work on all
or a portion of the project.
• Termination occurs when an owner
instructs a contractor to permanently stop
the performance of work and leave the
site.
Suspension Claims
• Often require a schedule delay analysis to
evaluate the impact to the project’s critical
path
• Elements of Cost
– Standby or idle time
– Demobilization/remobilization
– Other actual costs incurred due to the
suspension
Termination Claims
• Termination for convenience
• Termination for cause
Termination for convenience
• The reasonable cost of work performed prior to
termination, including profit
• Anticipated profits on uncompleted work
• Justifiable and reasonable termination costs
including project wind-down costs
• Other costs as may be mutually agreed
Termination for cause
• Failure to pay labor, subcontractors, vendors, or
material suppliers
• Failure to meet the project schedule or diligently
perform the work
• Defective or deficient performance
• Failure to follow applicable laws or regulations
• Failure to consistently follow safety
requirements
Termination for cause – Owners view
• Extended project duration and overhead costs (e.g.,
replacing one contractor with another almost invariably
results in overall project delays)
• Loss of use
• Loss of profits or deferred production
• Liquidated damages or actual damages for delay
• Cost to complete the project if the final project costs
exceed the value of the terminated contract less
amounts paid to the terminated contractor
Termination for cause – Contractor
• Costs to bid the project
• Mobilization and demobilization costs
• Anticipated profit on the project
• Costs for work performed but not paid
• Home office overhead costs
• Winding-down costs
• Damages for loss of good will/loss of future business due
to potential negative publicity following termination
• Betterment issues – changes or upgrades included in the
owner’s cost-to-complete damage model that are above
and beyond the contractor’s original scope of work
Differing Site Conditions Claims
• Commonly known as changed conditions
or concealed conditions
– Occur when conditions at a construction site
differ materially from those that existed at the
time of contracting or as represented in the
contract documents
Change Claims
• Unclear bid documents
• Owner directed changes
• Late, incomplete, or defective drawings; specifications, and other
contract documents
• Preferential changes by the owner
• Misinterpreted contract requirements by the parties
• Differing site conditions
• New or revised codes/standards
• Rework
• Impacts/changes to the construction means and methods
• Scope additions
• Acceleration and/or schedule changes
• Constructive changes
Critical Path Analysis
• Windows Analysis or Contemporaneous
Period Analysis
• Time Impact Analysis (TIA)
• Collapsed As-Built
• Impacted As-Planned
• As-Planned vs. As-Built
Windows Analysis or Contemporaneous
Period Analysis
• Retrospective schedule impact analysis
technique that generally utilizes
contemporaneous schedule updates, in
conjunction with as-built facts related to a
delay or change, to quantify impacts to
the as-built critical path associated with
the change or delay
Method
• Typically begins with the baseline construction schedule,
and then proceeds chronologically from update to
update, tracking progress along the critical and near
critical paths
• For each analysis period, the prior update becomes the
baseline for the analysis of delays or accelerations
• Compares start dates, finish dates, and durations of the
activities and identifies changes to schedule logic
between analysis periods
• Depends on reliable baseline schedule information,
contemporaneous schedule updates, and as-built
schedule information
Time Impact Analysis (TIA)
• Similar to the impacted as-planned
analysis, which forecasts or predicts a
delay’s effect on a project’s completion
date
Method
• Involves the insertion or addition of
activities indicating delays or changes into
an updated schedule representing
progress up to the point when a delay
event occurred to determine the impact of
those delay activities
Collapsed As-Built
• Retrospective technique that begins with the as-
built schedule and then subtracts activities
representing delays or changes to demonstrate
the effect on the completion date of a project
but for the delay or change
• Applied in cases where reliable as-built schedule
information exists, but baseline schedule and/or
contemporaneous schedule updates either do
not exist or are flawed to the extent that they
are not reliable to support a delay analysis
Method
• Involves identifying project delays or
changes
• Subtracting activities representing these
delays or changes from the as-built
construction schedule
• The result demonstrates when a project
would have been completed but for the
delays or changes
Impacted As-Planned
• A technique which forecasts or predicts a
delay’s effect on a project’s completion
date
• Generally restricted to the quantification of
delays for contemporaneous requests for
time extensions
Method
• Involves the identification and insertion or
addition of activities representing delays
or changes into the baseline schedule to
determine the impact of those delay
activities
As-Planned vs. As-Built
• A retrospective method which involves
comparing the baseline, or as-planned,
construction schedule against the as-built
schedule or a schedule that reflects progress
through a particular point in time
• Typically utilized when reliable baseline and as-
built schedule information exists, but the
contemporaneous schedule updates either do
not exist or are flawed to the extent that they
are not reliable to support a delay analysis
Method
• Vary from a simple graphical comparison
to a more sophisticated implementation
which considers the start and finish dates
and relative sequences of the various
schedule activities
– Simple variation is similar to a comparison of
a monthly update to the baseline schedule
– Complex variation compares logic changes
and duration adjustments

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Claims

  • 2. Construction Claims and Disputes • Construction Delay Claims • Labor Productivity Claims • Design and Construction Defect Claims • Force Majeure Claims • Acceleration Claims • Suspension and Termination Claims • Differing Site Conditions Claims • Change Claims
  • 3. Construction Delay Claims • Common points of contention – Impact to the critical path, quantification – Root-cause of the delay and entitlement – Additional compensation
  • 4. Labor Productivity Claims • Some of the most contentious claims in the construction industry • Typically measured as labor hours per quantity of material installed • Loss is experienced when a contractor, or a particular crew, is not accomplishing the anticipated or planned production rates
  • 5. Primary challenges – • Identifying the root cause of labor productivity issues • Quantifying associated labor productivity losses • Corroborating the cause-and-effect relationship • Establishing entitlement to damages
  • 6. Productivity Analysis • Measured Mile Analysis • Earned Value Analysis • Work Sampling • Comparable Work Study • General and Specialty Industry Studies (Mechanical Contractors Association of America [MCAA], Construction Industry Institute [CII], Business Roundtable, etc.) • Total Cost Method • Modified Total Cost Method • Time and Motion Studies
  • 7. Defects Claims • The owner chooses materials or hardware or provides owner-furnished material, which is not sufficient for the purpose intended. • The architect/engineer specifies the incorrect material, or fails to specify the materials to be used. • The contractor’s quality control and workmanship is poor or the contractor didn’t follow the proper construction/installation guidelines. • The contractor/subcontractor uses substandard materials in an effort to reduce costs. • The material supplier’s product is insufficient or defective.
  • 8. Force Majeure Claims • Essentially free both parties to a construction contract from liability or obligation for failure to perform in the event of extraordinary circumstances – Acts of God – Severe weather – Labor strikes – Natural disasters – Governmental actions/changes in law.
  • 9. Acceleration Claims • Typically encountered on construction projects when the contractor makes efforts to recover the project schedule after the project has suffered delays due to causes it believes are beyond its control – Working overtime – Implementing a new shift – Providing additional labor – Adding other resources (i.e., equipment) – Re-sequencing work activities
  • 10. Suspension and Termination Claims • Suspension occurs on a construction project when an owner instructs a contractor to temporarily stop work on all or a portion of the project. • Termination occurs when an owner instructs a contractor to permanently stop the performance of work and leave the site.
  • 11. Suspension Claims • Often require a schedule delay analysis to evaluate the impact to the project’s critical path • Elements of Cost – Standby or idle time – Demobilization/remobilization – Other actual costs incurred due to the suspension
  • 12. Termination Claims • Termination for convenience • Termination for cause
  • 13. Termination for convenience • The reasonable cost of work performed prior to termination, including profit • Anticipated profits on uncompleted work • Justifiable and reasonable termination costs including project wind-down costs • Other costs as may be mutually agreed
  • 14. Termination for cause • Failure to pay labor, subcontractors, vendors, or material suppliers • Failure to meet the project schedule or diligently perform the work • Defective or deficient performance • Failure to follow applicable laws or regulations • Failure to consistently follow safety requirements
  • 15. Termination for cause – Owners view • Extended project duration and overhead costs (e.g., replacing one contractor with another almost invariably results in overall project delays) • Loss of use • Loss of profits or deferred production • Liquidated damages or actual damages for delay • Cost to complete the project if the final project costs exceed the value of the terminated contract less amounts paid to the terminated contractor
  • 16. Termination for cause – Contractor • Costs to bid the project • Mobilization and demobilization costs • Anticipated profit on the project • Costs for work performed but not paid • Home office overhead costs • Winding-down costs • Damages for loss of good will/loss of future business due to potential negative publicity following termination • Betterment issues – changes or upgrades included in the owner’s cost-to-complete damage model that are above and beyond the contractor’s original scope of work
  • 17. Differing Site Conditions Claims • Commonly known as changed conditions or concealed conditions – Occur when conditions at a construction site differ materially from those that existed at the time of contracting or as represented in the contract documents
  • 18. Change Claims • Unclear bid documents • Owner directed changes • Late, incomplete, or defective drawings; specifications, and other contract documents • Preferential changes by the owner • Misinterpreted contract requirements by the parties • Differing site conditions • New or revised codes/standards • Rework • Impacts/changes to the construction means and methods • Scope additions • Acceleration and/or schedule changes • Constructive changes
  • 19. Critical Path Analysis • Windows Analysis or Contemporaneous Period Analysis • Time Impact Analysis (TIA) • Collapsed As-Built • Impacted As-Planned • As-Planned vs. As-Built
  • 20. Windows Analysis or Contemporaneous Period Analysis • Retrospective schedule impact analysis technique that generally utilizes contemporaneous schedule updates, in conjunction with as-built facts related to a delay or change, to quantify impacts to the as-built critical path associated with the change or delay
  • 21. Method • Typically begins with the baseline construction schedule, and then proceeds chronologically from update to update, tracking progress along the critical and near critical paths • For each analysis period, the prior update becomes the baseline for the analysis of delays or accelerations • Compares start dates, finish dates, and durations of the activities and identifies changes to schedule logic between analysis periods • Depends on reliable baseline schedule information, contemporaneous schedule updates, and as-built schedule information
  • 22. Time Impact Analysis (TIA) • Similar to the impacted as-planned analysis, which forecasts or predicts a delay’s effect on a project’s completion date
  • 23. Method • Involves the insertion or addition of activities indicating delays or changes into an updated schedule representing progress up to the point when a delay event occurred to determine the impact of those delay activities
  • 24. Collapsed As-Built • Retrospective technique that begins with the as- built schedule and then subtracts activities representing delays or changes to demonstrate the effect on the completion date of a project but for the delay or change • Applied in cases where reliable as-built schedule information exists, but baseline schedule and/or contemporaneous schedule updates either do not exist or are flawed to the extent that they are not reliable to support a delay analysis
  • 25. Method • Involves identifying project delays or changes • Subtracting activities representing these delays or changes from the as-built construction schedule • The result demonstrates when a project would have been completed but for the delays or changes
  • 26. Impacted As-Planned • A technique which forecasts or predicts a delay’s effect on a project’s completion date • Generally restricted to the quantification of delays for contemporaneous requests for time extensions
  • 27. Method • Involves the identification and insertion or addition of activities representing delays or changes into the baseline schedule to determine the impact of those delay activities
  • 28. As-Planned vs. As-Built • A retrospective method which involves comparing the baseline, or as-planned, construction schedule against the as-built schedule or a schedule that reflects progress through a particular point in time • Typically utilized when reliable baseline and as- built schedule information exists, but the contemporaneous schedule updates either do not exist or are flawed to the extent that they are not reliable to support a delay analysis
  • 29. Method • Vary from a simple graphical comparison to a more sophisticated implementation which considers the start and finish dates and relative sequences of the various schedule activities – Simple variation is similar to a comparison of a monthly update to the baseline schedule – Complex variation compares logic changes and duration adjustments