1. Mike Palmer
6594 Lorrie Drive  Spring Arbor, MI 49283  (517) 262-2678  m6palmer@gmail.com
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Profile
Motivated sales professional with over 20 years of business to business consultative sales. Develop, plan and
execute corporate strategies to grow sales through product presentations and direct selling. Utilize a strategic sales
approach to understanding customer’s needs. Dedicated professional with demonstrated history of producing
accurate, timely reports and ability to quickly master new technology and approaches.
Developed extensive value-based relationships with C-level, stakeholders, administrators and key decision makers
solidifying the acquisition of new business and growth of vital accounts. Able to manage successful long-term
relationships with customers through knowledge of customer’s unique business needs. Thrive in deadline-driven
environments and have excellent team-building skills.
Skills Summary
 Computer Proficiency
 Report Preparation
 Written Communication
 Prospecting
 Customer Service
 Time management
 Expert Presentation
 Consultative Selling
 Marketing
Professional Experience
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
 Utilize reports to monitor current accounts, prospect new opportunities and forecast future goals
o Salesforce.com – Customer/prospect relationship management tool
o Sales Plan Report – Annual sales forecast to set goals for upcoming year
o Sales Trend Report – Weekly sales comparison, gross profit dollars, margin percentage versus last year
o Daily Sales Audit – Analyze to monitor and verify my customer’s orders to proactively address out of
stock situations, review sales and gross profit margins
 Present new offerings to assist customers
o Stay current with new trends
o Grow sales through product presentation and direct sales
o Help customer to analyze quality differences and make selections
 Develop and present menu analysis and engineering to customers
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
 Assist customers in developing marketing plans and materials to grow their businesses
 Emphasize relationship building sales approach
 Arrange facility visits for customers to aid in product development and cost effectiveness solutions
 Meet with customers on a weekly basis for consultative sales in order to maintain long term relationships
 Advise clients regarding profitability of menu items
 Communicate with drivers to insure timely delivery of goods
 Host customers at food shows aimed at developing new product lines and menu ideas
 Easily adapt to and cover routes during co-workers absences
 Utilize broker community to enhance customer offerings
 Work with Credit Department to ensure deposits are received and accounts are current

2. Mike Palmer
6594 Lorrie Drive  Spring Arbor, MI 49283  (517) 262-2678  m6palmer@gmail.com
Page | 2
Employment History
AMERICAN INCOME LIFE
Benefits Coordinator – Lansing, MI 2015 to Present
US FOODS – Wixom, MI
Territory Manager, 2012 to 2015
SYSCO FOOD SERVICE – Canton, MI
Marketing Associate/Territory Sales Consultant, 2004 to 2012
VALUE CARD – Battle Creek, MI
Sales Associate, 2003 to 2004
ALRO PLASTICS – Jackson, MI
Outside Sales, 2001 to 2003
Inside Sales, 1999 to 2001
NEW YORK LIFE – Jackson, MI
Life Insurance & Annuities Sales, 1998 to 1999
BURLINGAME COMPANY– Lansing, MI
Sales Associate, 1996 to 1998
STATE FARM INSURANCE – Ann Arbor, MI
Claims Adjuster, 1990 to 1996
MAYFIELD ASSOCIATES – Ann Arbor, MI
Manufacturer’s Representative, 1988 to 1990
Education and Specialized Training
DALE CARNEGIE – ANN ARBOR, MI
February, 2011
Outstanding Performance Award
BEHAVIOR IDENTIFICATION TRAINING – CANTON, MI
Identifying Social Styles, 2008
INSURANCE LICENSING – MI
Series 6 and 63 licensing, 1998
STATE FARM INSURANCE DISASTER RESPONSE TEAM
Deployed to various disaster relief efforts, 1990-1996
SIENA HEIGHTS UNIVERSITY – ADRIAN, MI
Bachelor’s Degree in Business Administration, 1988