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Rooms Division
1.
Rooms Division
2.
Rooms Reservation
Uniformed Services Concierge Reception Telephone Housekeeping Laundry Security Engineering
3.
Reservations
4.
5.
Concierge &
Uniformed Service
6.
7.
8.
Reception
9.
10.
11.
12.
13.
Telephone / Communication
14.
15.
Housekeeping
16.
17.
18.
Laundry /
Dry Cleaning / Valet / Linen
19.
20.
Security
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
Mapa de Processo
Processo: Funções Data: Sequência das Actividades Tempo
33.
Mapa de Processo
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