SlideShare a Scribd company logo
1 of 2
Download to read offline
Superior Web-based fulfillment system
for electronic design automation leader.
Business-to-business eCommerce portals are a major sales channel for the
electronic design automation (EDA) industry, representing more than 90%
of all revenue in the case of one leading provider of software tools.
Here is how Mindtree helped a leader in the field of electronic design
automation redesign its eCommerce portal and migrate to a new platform
for greater performance, flexibility and speed.
The challenge
This customer's eCommerce platform is used by its enterprise
customers to negotiate contracts, purchase products, download software
and generate product licenses. The customer's existing platform was
experiencing scalability and performance issues, with the server going
down periodically. Specific issues included:
 Business and technical risk due to outdated technology for which
the manufacturer was about to withdraw support
 Difficulty in making enhancements
 Lack of a reporting capability
 High cost of maintenance
 Lack of proper integration with external systems
(such as CRM and eLicensing)
 Poor external customer satisfaction
The customer tasked Mindtree with identifying a
Commercial-Off-The-Shelf (COTS) product that offered the requisite
functionality, modifying it as necessary and migrating the enterprise
to the new system.
Proper data synchronization between the migrated system and the
remaining legacy systems was a crucial part of the exercise, as was
migrating more than 8 years of existing data.
Business impact
 Delivered improved stability (99%
system uptime with acceptable
performance) including during
quarter-end peak volumes
 Accelerated time to productivity
 Improved agility to implement new
business models and process flows
 Improved business efficiency with
enhanced contract life cycle
management system, pricing engine
and entitlement structure
 Delivered 40-45% savings in
development and testing effort
 Ensured seamless integration with
external systems
 Executed multiple major
enhancements with minimum team
size and turnaround time
©Mindtree Ltd 2013www.mindtree.com
About Mindtree
Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,500+ experts
engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive
advantage through flexible and global delivery models, agile methodologies and expert frameworks.
Our solution
First, Mindtree studied the customer's current application which was
made up of multiple modules including those used for contract
management, catalog and product ordering, and license management.
We then identified IBM Webspear Commerce as the most suitable COTS
product for the customer based on mapping of requirements to product
features. Starting from this, we developed a next-generation architecture
that
was highly configurable, scalable and reliable. We also reused existing
code where possible, and undertook accelerated COTS driven design
and development including configuration and customization of modules.
Any customization or deviation from the product was identified before the
design and a suitable solution approach was finalized. The team
completely revamped the system, physical and application architecture
with a focus on usability. We enhanced user experience through intuitive
visual design, and strong user interfaces.
Following a successful migration, the new system was taken live and
is now operational, supporting more than 90% of the customer's revenue.

More Related Content

What's hot

Customer Relationship Management
Customer Relationship ManagementCustomer Relationship Management
Customer Relationship ManagementPriya Banerjee
 
Why Contact Center Operators Need to Take Advantage of Intelligent Automation
Why Contact Center Operators Need to Take Advantage of Intelligent AutomationWhy Contact Center Operators Need to Take Advantage of Intelligent Automation
Why Contact Center Operators Need to Take Advantage of Intelligent AutomationAppian
 
Merits of integrated business software applications
Merits of integrated business software applicationsMerits of integrated business software applications
Merits of integrated business software applicationsmorenews222
 
Enabling Clients with Automation Journey by Techno Brain
Enabling Clients with Automation Journey by Techno BrainEnabling Clients with Automation Journey by Techno Brain
Enabling Clients with Automation Journey by Techno BrainICX Kenya
 
Microsoft dynamics365
Microsoft dynamics365Microsoft dynamics365
Microsoft dynamics365Samantha Sam
 
Call Center Automation- Provide intelligent automation across the entire cust...
Call Center Automation- Provide intelligent automation across the entire cust...Call Center Automation- Provide intelligent automation across the entire cust...
Call Center Automation- Provide intelligent automation across the entire cust...Kapture CRM
 
Reinventing For Digital Transformation ERA
Reinventing For Digital Transformation ERAReinventing For Digital Transformation ERA
Reinventing For Digital Transformation ERAVeronica Smith
 
How to grow your digital business with process automation technology
How to grow your digital business with process automation technologyHow to grow your digital business with process automation technology
How to grow your digital business with process automation technologyAlain Bezançon
 
Second CRM Customer Case Studies
Second CRM Customer Case StudiesSecond CRM Customer Case Studies
Second CRM Customer Case StudiesMohandeep Singh
 
SCM || CRM || Intrasoft - Case Study
SCM || CRM ||  Intrasoft - Case StudySCM || CRM ||  Intrasoft - Case Study
SCM || CRM || Intrasoft - Case StudyMufaddal Nullwala
 
McKesson - Business Process Redesign
McKesson - Business Process RedesignMcKesson - Business Process Redesign
McKesson - Business Process RedesignBhavik Doshi
 
SMB240: Tips and Tricks: Get the most out of Ivanti Service Manager
SMB240: Tips and Tricks: Get the most out of Ivanti Service ManagerSMB240: Tips and Tricks: Get the most out of Ivanti Service Manager
SMB240: Tips and Tricks: Get the most out of Ivanti Service ManagerIvanti
 
Second CRM Making Businesses Profitable
Second CRM Making Businesses ProfitableSecond CRM Making Businesses Profitable
Second CRM Making Businesses ProfitableMohandeep Singh
 
Use Your System to the mAX
Use Your System to the mAXUse Your System to the mAX
Use Your System to the mAXAmandaMulquiney
 
Second CRM - Back office for Ecommerce Businesses
Second CRM - Back office for Ecommerce BusinessesSecond CRM - Back office for Ecommerce Businesses
Second CRM - Back office for Ecommerce BusinessesMohandeep Singh
 
Vertical nicheil final
Vertical nicheil   finalVertical nicheil   final
Vertical nicheil finalCPA.com
 
Second CRM Partner Programme
Second CRM Partner ProgrammeSecond CRM Partner Programme
Second CRM Partner ProgrammeMohandeep Singh
 
How Manufacturers Can Drive Efficiency With Interconnected Processes
How Manufacturers Can Drive Efficiency With Interconnected ProcessesHow Manufacturers Can Drive Efficiency With Interconnected Processes
How Manufacturers Can Drive Efficiency With Interconnected ProcessesAppian
 
Trends in ERP Software
Trends in ERP SoftwareTrends in ERP Software
Trends in ERP SoftwareRKLeSolutions
 

What's hot (20)

Customer Relationship Management
Customer Relationship ManagementCustomer Relationship Management
Customer Relationship Management
 
Why Contact Center Operators Need to Take Advantage of Intelligent Automation
Why Contact Center Operators Need to Take Advantage of Intelligent AutomationWhy Contact Center Operators Need to Take Advantage of Intelligent Automation
Why Contact Center Operators Need to Take Advantage of Intelligent Automation
 
Merits of integrated business software applications
Merits of integrated business software applicationsMerits of integrated business software applications
Merits of integrated business software applications
 
Enabling Clients with Automation Journey by Techno Brain
Enabling Clients with Automation Journey by Techno BrainEnabling Clients with Automation Journey by Techno Brain
Enabling Clients with Automation Journey by Techno Brain
 
Microsoft dynamics365
Microsoft dynamics365Microsoft dynamics365
Microsoft dynamics365
 
Call Center Automation- Provide intelligent automation across the entire cust...
Call Center Automation- Provide intelligent automation across the entire cust...Call Center Automation- Provide intelligent automation across the entire cust...
Call Center Automation- Provide intelligent automation across the entire cust...
 
Oracle On Demand
Oracle On DemandOracle On Demand
Oracle On Demand
 
Reinventing For Digital Transformation ERA
Reinventing For Digital Transformation ERAReinventing For Digital Transformation ERA
Reinventing For Digital Transformation ERA
 
How to grow your digital business with process automation technology
How to grow your digital business with process automation technologyHow to grow your digital business with process automation technology
How to grow your digital business with process automation technology
 
Second CRM Customer Case Studies
Second CRM Customer Case StudiesSecond CRM Customer Case Studies
Second CRM Customer Case Studies
 
SCM || CRM || Intrasoft - Case Study
SCM || CRM ||  Intrasoft - Case StudySCM || CRM ||  Intrasoft - Case Study
SCM || CRM || Intrasoft - Case Study
 
McKesson - Business Process Redesign
McKesson - Business Process RedesignMcKesson - Business Process Redesign
McKesson - Business Process Redesign
 
SMB240: Tips and Tricks: Get the most out of Ivanti Service Manager
SMB240: Tips and Tricks: Get the most out of Ivanti Service ManagerSMB240: Tips and Tricks: Get the most out of Ivanti Service Manager
SMB240: Tips and Tricks: Get the most out of Ivanti Service Manager
 
Second CRM Making Businesses Profitable
Second CRM Making Businesses ProfitableSecond CRM Making Businesses Profitable
Second CRM Making Businesses Profitable
 
Use Your System to the mAX
Use Your System to the mAXUse Your System to the mAX
Use Your System to the mAX
 
Second CRM - Back office for Ecommerce Businesses
Second CRM - Back office for Ecommerce BusinessesSecond CRM - Back office for Ecommerce Businesses
Second CRM - Back office for Ecommerce Businesses
 
Vertical nicheil final
Vertical nicheil   finalVertical nicheil   final
Vertical nicheil final
 
Second CRM Partner Programme
Second CRM Partner ProgrammeSecond CRM Partner Programme
Second CRM Partner Programme
 
How Manufacturers Can Drive Efficiency With Interconnected Processes
How Manufacturers Can Drive Efficiency With Interconnected ProcessesHow Manufacturers Can Drive Efficiency With Interconnected Processes
How Manufacturers Can Drive Efficiency With Interconnected Processes
 
Trends in ERP Software
Trends in ERP SoftwareTrends in ERP Software
Trends in ERP Software
 

Similar to Superior Web-based fulfillment system for electronic design automation leader.

CRM++ Quote Management
CRM++ Quote ManagementCRM++ Quote Management
CRM++ Quote ManagementCRMIT
 
What are the best digital transformation tools for your business?
What are the best digital transformation tools for your business?What are the best digital transformation tools for your business?
What are the best digital transformation tools for your business?learntransformation0
 
CRM Project Portfolio - Taction CRM Practice
CRM Project Portfolio - Taction CRM Practice CRM Project Portfolio - Taction CRM Practice
CRM Project Portfolio - Taction CRM Practice Taction Software LLC
 
TDI Startup Insurtech Award - C quence-advantage
TDI Startup Insurtech Award - C quence-advantageTDI Startup Insurtech Award - C quence-advantage
TDI Startup Insurtech Award - C quence-advantageThe Digital Insurer
 
The overwhelming challenges of IT infrastructure management
The overwhelming challenges of IT infrastructure managementThe overwhelming challenges of IT infrastructure management
The overwhelming challenges of IT infrastructure managementNIIT Technologies
 
Managed support cost and enhanced performance for the world's largest gaming ...
Managed support cost and enhanced performance for the world's largest gaming ...Managed support cost and enhanced performance for the world's largest gaming ...
Managed support cost and enhanced performance for the world's largest gaming ...Mindtree Ltd.
 
Inside the Enterprise Case Studies of Customer Apps
Inside the Enterprise Case Studies of Customer AppsInside the Enterprise Case Studies of Customer Apps
Inside the Enterprise Case Studies of Customer Appsdreamforce2006
 
Oracle Commerce Using ATG & Endeca - Do It Yourself Series
Oracle Commerce Using ATG & Endeca - Do It Yourself SeriesOracle Commerce Using ATG & Endeca - Do It Yourself Series
Oracle Commerce Using ATG & Endeca - Do It Yourself SeriesKeyur Shah
 
Chp04 Thingking E Business Design
Chp04 Thingking E Business DesignChp04 Thingking E Business Design
Chp04 Thingking E Business DesignChuong Nguyen
 
Mobile Application Development India
Mobile Application Development IndiaMobile Application Development India
Mobile Application Development IndiaBhupendra (Bob)
 
New business enablement for a fund management major through an enhanced near ...
New business enablement for a fund management major through an enhanced near ...New business enablement for a fund management major through an enhanced near ...
New business enablement for a fund management major through an enhanced near ...Mindtree Ltd.
 
Fresche Solutions Company Overview 2017
Fresche Solutions Company Overview 2017Fresche Solutions Company Overview 2017
Fresche Solutions Company Overview 2017Fresche Solutions
 
Hcl provides an e commerce solution that increases site traffic and sales
Hcl provides an e commerce solution that increases site traffic and salesHcl provides an e commerce solution that increases site traffic and sales
Hcl provides an e commerce solution that increases site traffic and salesHcl Brand
 
Transformed IT function through managed services for a leading private equity...
Transformed IT function through managed services for a leading private equity...Transformed IT function through managed services for a leading private equity...
Transformed IT function through managed services for a leading private equity...Mindtree Ltd.
 
IBM Enterprise Content Management Solutions -Making your industry our business
IBM Enterprise Content Management Solutions -Making your industry our businessIBM Enterprise Content Management Solutions -Making your industry our business
IBM Enterprise Content Management Solutions -Making your industry our businessGanesh Rajapur
 
Systematix_Credential_Presentation_latest (1)
Systematix_Credential_Presentation_latest (1)Systematix_Credential_Presentation_latest (1)
Systematix_Credential_Presentation_latest (1)Alex Hunt
 
Artificial intelligence capabilities overview yashowardhan sowale cwin18-india
Artificial intelligence capabilities overview yashowardhan sowale cwin18-indiaArtificial intelligence capabilities overview yashowardhan sowale cwin18-india
Artificial intelligence capabilities overview yashowardhan sowale cwin18-indiaCapgemini
 
Reshape your digital transformation strategy using low code platforms
Reshape your digital transformation strategy using low code platformsReshape your digital transformation strategy using low code platforms
Reshape your digital transformation strategy using low code platformsEnterprise Bot
 

Similar to Superior Web-based fulfillment system for electronic design automation leader. (20)

CRM++ Quote Management
CRM++ Quote ManagementCRM++ Quote Management
CRM++ Quote Management
 
What are the best digital transformation tools for your business?
What are the best digital transformation tools for your business?What are the best digital transformation tools for your business?
What are the best digital transformation tools for your business?
 
CRM Project Portfolio - Taction CRM Practice
CRM Project Portfolio - Taction CRM Practice CRM Project Portfolio - Taction CRM Practice
CRM Project Portfolio - Taction CRM Practice
 
TDI Startup Insurtech Award - C quence-advantage
TDI Startup Insurtech Award - C quence-advantageTDI Startup Insurtech Award - C quence-advantage
TDI Startup Insurtech Award - C quence-advantage
 
The overwhelming challenges of IT infrastructure management
The overwhelming challenges of IT infrastructure managementThe overwhelming challenges of IT infrastructure management
The overwhelming challenges of IT infrastructure management
 
Managed support cost and enhanced performance for the world's largest gaming ...
Managed support cost and enhanced performance for the world's largest gaming ...Managed support cost and enhanced performance for the world's largest gaming ...
Managed support cost and enhanced performance for the world's largest gaming ...
 
Inside the Enterprise Case Studies of Customer Apps
Inside the Enterprise Case Studies of Customer AppsInside the Enterprise Case Studies of Customer Apps
Inside the Enterprise Case Studies of Customer Apps
 
Oracle Commerce Using ATG & Endeca - Do It Yourself Series
Oracle Commerce Using ATG & Endeca - Do It Yourself SeriesOracle Commerce Using ATG & Endeca - Do It Yourself Series
Oracle Commerce Using ATG & Endeca - Do It Yourself Series
 
Chp04 Thingking E Business Design
Chp04 Thingking E Business DesignChp04 Thingking E Business Design
Chp04 Thingking E Business Design
 
Mobile Application Development India
Mobile Application Development IndiaMobile Application Development India
Mobile Application Development India
 
New business enablement for a fund management major through an enhanced near ...
New business enablement for a fund management major through an enhanced near ...New business enablement for a fund management major through an enhanced near ...
New business enablement for a fund management major through an enhanced near ...
 
Winning
WinningWinning
Winning
 
WCBeat
WCBeatWCBeat
WCBeat
 
Fresche Solutions Company Overview 2017
Fresche Solutions Company Overview 2017Fresche Solutions Company Overview 2017
Fresche Solutions Company Overview 2017
 
Hcl provides an e commerce solution that increases site traffic and sales
Hcl provides an e commerce solution that increases site traffic and salesHcl provides an e commerce solution that increases site traffic and sales
Hcl provides an e commerce solution that increases site traffic and sales
 
Transformed IT function through managed services for a leading private equity...
Transformed IT function through managed services for a leading private equity...Transformed IT function through managed services for a leading private equity...
Transformed IT function through managed services for a leading private equity...
 
IBM Enterprise Content Management Solutions -Making your industry our business
IBM Enterprise Content Management Solutions -Making your industry our businessIBM Enterprise Content Management Solutions -Making your industry our business
IBM Enterprise Content Management Solutions -Making your industry our business
 
Systematix_Credential_Presentation_latest (1)
Systematix_Credential_Presentation_latest (1)Systematix_Credential_Presentation_latest (1)
Systematix_Credential_Presentation_latest (1)
 
Artificial intelligence capabilities overview yashowardhan sowale cwin18-india
Artificial intelligence capabilities overview yashowardhan sowale cwin18-indiaArtificial intelligence capabilities overview yashowardhan sowale cwin18-india
Artificial intelligence capabilities overview yashowardhan sowale cwin18-india
 
Reshape your digital transformation strategy using low code platforms
Reshape your digital transformation strategy using low code platformsReshape your digital transformation strategy using low code platforms
Reshape your digital transformation strategy using low code platforms
 

More from Mindtree Ltd.

Mindtree: Shift to Continuous Delivery
Mindtree: Shift to Continuous DeliveryMindtree: Shift to Continuous Delivery
Mindtree: Shift to Continuous DeliveryMindtree Ltd.
 
Automation and upgrade of a multi country rollout testing, accelerated by Min...
Automation and upgrade of a multi country rollout testing, accelerated by Min...Automation and upgrade of a multi country rollout testing, accelerated by Min...
Automation and upgrade of a multi country rollout testing, accelerated by Min...Mindtree Ltd.
 
Developing a contact center application to enhance customer service in the ba...
Developing a contact center application to enhance customer service in the ba...Developing a contact center application to enhance customer service in the ba...
Developing a contact center application to enhance customer service in the ba...Mindtree Ltd.
 
Designing a syndicated loans deal management system.
Designing a syndicated loans deal management system.Designing a syndicated loans deal management system.
Designing a syndicated loans deal management system.Mindtree Ltd.
 
Facilitating a unique identification enrolment and authentication system.
Facilitating a unique identification enrolment and authentication system.Facilitating a unique identification enrolment and authentication system.
Facilitating a unique identification enrolment and authentication system.Mindtree Ltd.
 
Implementing a comprehensive digital content management solution.
Implementing a comprehensive digital content management solution.Implementing a comprehensive digital content management solution.
Implementing a comprehensive digital content management solution.Mindtree Ltd.
 
Developed a cutting edge Cloud-based solution for enhancing Indirect Material...
Developed a cutting edge Cloud-based solution for enhancing Indirect Material...Developed a cutting edge Cloud-based solution for enhancing Indirect Material...
Developed a cutting edge Cloud-based solution for enhancing Indirect Material...Mindtree Ltd.
 
Online platform for a leading American consumer electronic enterprise.
Online platform for a leading American consumer electronic enterprise.Online platform for a leading American consumer electronic enterprise.
Online platform for a leading American consumer electronic enterprise.Mindtree Ltd.
 
Next generation SaaS solution with end-to-end ownership for a leading mobile ...
Next generation SaaS solution with end-to-end ownership for a leading mobile ...Next generation SaaS solution with end-to-end ownership for a leading mobile ...
Next generation SaaS solution with end-to-end ownership for a leading mobile ...Mindtree Ltd.
 
Cloud based analytics framework for the world's largest B2B e-commerce servic...
Cloud based analytics framework for the world's largest B2B e-commerce servic...Cloud based analytics framework for the world's largest B2B e-commerce servic...
Cloud based analytics framework for the world's largest B2B e-commerce servic...Mindtree Ltd.
 
Developing high customer engagement through mobile application for a major cr...
Developing high customer engagement through mobile application for a major cr...Developing high customer engagement through mobile application for a major cr...
Developing high customer engagement through mobile application for a major cr...Mindtree Ltd.
 
Crafting an intuitive and efficient marketing portal to enhance product manag...
Crafting an intuitive and efficient marketing portal to enhance product manag...Crafting an intuitive and efficient marketing portal to enhance product manag...
Crafting an intuitive and efficient marketing portal to enhance product manag...Mindtree Ltd.
 
Enhancing Web Content Management System (WCMS) and service.
Enhancing Web Content Management System (WCMS) and service.Enhancing Web Content Management System (WCMS) and service.
Enhancing Web Content Management System (WCMS) and service.Mindtree Ltd.
 
SharePoint partnership.
SharePoint partnership.SharePoint partnership.
SharePoint partnership.Mindtree Ltd.
 
Improving employee and broker productivity with portal technologies.
Improving employee and broker productivity with portal technologies.Improving employee and broker productivity with portal technologies.
Improving employee and broker productivity with portal technologies.Mindtree Ltd.
 
SITEsMART - Connecting with the on-the-move consumer.
SITEsMART - Connecting with the on-the-move consumer.SITEsMART - Connecting with the on-the-move consumer.
SITEsMART - Connecting with the on-the-move consumer.Mindtree Ltd.
 
Powering performance through a tailor-made solution.
Powering performance through a tailor-made solution.Powering performance through a tailor-made solution.
Powering performance through a tailor-made solution.Mindtree Ltd.
 
Developing softphone driver for Unified Communication Market (UCF)
Developing softphone driver for Unified Communication Market (UCF)Developing softphone driver for Unified Communication Market (UCF)
Developing softphone driver for Unified Communication Market (UCF)Mindtree Ltd.
 
Mindtree SAP BI, BO & HANA services
Mindtree SAP BI, BO & HANA servicesMindtree SAP BI, BO & HANA services
Mindtree SAP BI, BO & HANA servicesMindtree Ltd.
 
Facilitating sales force integration with exchange.
Facilitating sales force integration with exchange.Facilitating sales force integration with exchange.
Facilitating sales force integration with exchange.Mindtree Ltd.
 

More from Mindtree Ltd. (20)

Mindtree: Shift to Continuous Delivery
Mindtree: Shift to Continuous DeliveryMindtree: Shift to Continuous Delivery
Mindtree: Shift to Continuous Delivery
 
Automation and upgrade of a multi country rollout testing, accelerated by Min...
Automation and upgrade of a multi country rollout testing, accelerated by Min...Automation and upgrade of a multi country rollout testing, accelerated by Min...
Automation and upgrade of a multi country rollout testing, accelerated by Min...
 
Developing a contact center application to enhance customer service in the ba...
Developing a contact center application to enhance customer service in the ba...Developing a contact center application to enhance customer service in the ba...
Developing a contact center application to enhance customer service in the ba...
 
Designing a syndicated loans deal management system.
Designing a syndicated loans deal management system.Designing a syndicated loans deal management system.
Designing a syndicated loans deal management system.
 
Facilitating a unique identification enrolment and authentication system.
Facilitating a unique identification enrolment and authentication system.Facilitating a unique identification enrolment and authentication system.
Facilitating a unique identification enrolment and authentication system.
 
Implementing a comprehensive digital content management solution.
Implementing a comprehensive digital content management solution.Implementing a comprehensive digital content management solution.
Implementing a comprehensive digital content management solution.
 
Developed a cutting edge Cloud-based solution for enhancing Indirect Material...
Developed a cutting edge Cloud-based solution for enhancing Indirect Material...Developed a cutting edge Cloud-based solution for enhancing Indirect Material...
Developed a cutting edge Cloud-based solution for enhancing Indirect Material...
 
Online platform for a leading American consumer electronic enterprise.
Online platform for a leading American consumer electronic enterprise.Online platform for a leading American consumer electronic enterprise.
Online platform for a leading American consumer electronic enterprise.
 
Next generation SaaS solution with end-to-end ownership for a leading mobile ...
Next generation SaaS solution with end-to-end ownership for a leading mobile ...Next generation SaaS solution with end-to-end ownership for a leading mobile ...
Next generation SaaS solution with end-to-end ownership for a leading mobile ...
 
Cloud based analytics framework for the world's largest B2B e-commerce servic...
Cloud based analytics framework for the world's largest B2B e-commerce servic...Cloud based analytics framework for the world's largest B2B e-commerce servic...
Cloud based analytics framework for the world's largest B2B e-commerce servic...
 
Developing high customer engagement through mobile application for a major cr...
Developing high customer engagement through mobile application for a major cr...Developing high customer engagement through mobile application for a major cr...
Developing high customer engagement through mobile application for a major cr...
 
Crafting an intuitive and efficient marketing portal to enhance product manag...
Crafting an intuitive and efficient marketing portal to enhance product manag...Crafting an intuitive and efficient marketing portal to enhance product manag...
Crafting an intuitive and efficient marketing portal to enhance product manag...
 
Enhancing Web Content Management System (WCMS) and service.
Enhancing Web Content Management System (WCMS) and service.Enhancing Web Content Management System (WCMS) and service.
Enhancing Web Content Management System (WCMS) and service.
 
SharePoint partnership.
SharePoint partnership.SharePoint partnership.
SharePoint partnership.
 
Improving employee and broker productivity with portal technologies.
Improving employee and broker productivity with portal technologies.Improving employee and broker productivity with portal technologies.
Improving employee and broker productivity with portal technologies.
 
SITEsMART - Connecting with the on-the-move consumer.
SITEsMART - Connecting with the on-the-move consumer.SITEsMART - Connecting with the on-the-move consumer.
SITEsMART - Connecting with the on-the-move consumer.
 
Powering performance through a tailor-made solution.
Powering performance through a tailor-made solution.Powering performance through a tailor-made solution.
Powering performance through a tailor-made solution.
 
Developing softphone driver for Unified Communication Market (UCF)
Developing softphone driver for Unified Communication Market (UCF)Developing softphone driver for Unified Communication Market (UCF)
Developing softphone driver for Unified Communication Market (UCF)
 
Mindtree SAP BI, BO & HANA services
Mindtree SAP BI, BO & HANA servicesMindtree SAP BI, BO & HANA services
Mindtree SAP BI, BO & HANA services
 
Facilitating sales force integration with exchange.
Facilitating sales force integration with exchange.Facilitating sales force integration with exchange.
Facilitating sales force integration with exchange.
 

Recently uploaded

Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsRizwan Syed
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationSafe Software
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
The Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdfThe Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdfSeasiaInfotech2
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...Fwdays
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):comworks
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piececharlottematthew16
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLScyllaDB
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyAlfredo García Lavilla
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxNavinnSomaal
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenHervé Boutemy
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Vector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector DatabasesVector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector DatabasesZilliz
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticscarlostorres15106
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024Lorenzo Miniero
 
Leverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage Cost
Leverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage CostLeverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage Cost
Leverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage CostZilliz
 
Vertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering TipsVertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering TipsMiki Katsuragi
 

Recently uploaded (20)

Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL Certs
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
The Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdfThe Future of Software Development - Devin AI Innovative Approach.pdf
The Future of Software Development - Devin AI Innovative Approach.pdf
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piece
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQL
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easy
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptx
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache Maven
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Vector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector DatabasesVector Databases 101 - An introduction to the world of Vector Databases
Vector Databases 101 - An introduction to the world of Vector Databases
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024
 
Leverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage Cost
Leverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage CostLeverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage Cost
Leverage Zilliz Serverless - Up to 50X Saving for Your Vector Storage Cost
 
Vertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering TipsVertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering Tips
 

Superior Web-based fulfillment system for electronic design automation leader.

  • 1. Superior Web-based fulfillment system for electronic design automation leader. Business-to-business eCommerce portals are a major sales channel for the electronic design automation (EDA) industry, representing more than 90% of all revenue in the case of one leading provider of software tools. Here is how Mindtree helped a leader in the field of electronic design automation redesign its eCommerce portal and migrate to a new platform for greater performance, flexibility and speed. The challenge This customer's eCommerce platform is used by its enterprise customers to negotiate contracts, purchase products, download software and generate product licenses. The customer's existing platform was experiencing scalability and performance issues, with the server going down periodically. Specific issues included:  Business and technical risk due to outdated technology for which the manufacturer was about to withdraw support  Difficulty in making enhancements  Lack of a reporting capability  High cost of maintenance  Lack of proper integration with external systems (such as CRM and eLicensing)  Poor external customer satisfaction The customer tasked Mindtree with identifying a Commercial-Off-The-Shelf (COTS) product that offered the requisite functionality, modifying it as necessary and migrating the enterprise to the new system. Proper data synchronization between the migrated system and the remaining legacy systems was a crucial part of the exercise, as was migrating more than 8 years of existing data. Business impact  Delivered improved stability (99% system uptime with acceptable performance) including during quarter-end peak volumes  Accelerated time to productivity  Improved agility to implement new business models and process flows  Improved business efficiency with enhanced contract life cycle management system, pricing engine and entitlement structure  Delivered 40-45% savings in development and testing effort  Ensured seamless integration with external systems  Executed multiple major enhancements with minimum team size and turnaround time
  • 2. ©Mindtree Ltd 2013www.mindtree.com About Mindtree Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,500+ experts engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive advantage through flexible and global delivery models, agile methodologies and expert frameworks. Our solution First, Mindtree studied the customer's current application which was made up of multiple modules including those used for contract management, catalog and product ordering, and license management. We then identified IBM Webspear Commerce as the most suitable COTS product for the customer based on mapping of requirements to product features. Starting from this, we developed a next-generation architecture that was highly configurable, scalable and reliable. We also reused existing code where possible, and undertook accelerated COTS driven design and development including configuration and customization of modules. Any customization or deviation from the product was identified before the design and a suitable solution approach was finalized. The team completely revamped the system, physical and application architecture with a focus on usability. We enhanced user experience through intuitive visual design, and strong user interfaces. Following a successful migration, the new system was taken live and is now operational, supporting more than 90% of the customer's revenue.