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Got growth?
How to develop and implement
  your new growth strategy
         workbook
The Growth
Game Plan.
1   Got growth?



2   Where’s the beef?



3   Show me the money.


          Copyright © iStile / Sniukas 2013   3
1   Got growth?



    Is your company ready for growth?



            Where to grow?




                  Copyright © iStile / Sniukas 2013   4
1   Got growth?



    Is your company ready for growth?



            Where to grow?




                  Copyright © iStile / Sniukas 2013   5
Past Strategy Assessment Checklist.
   Strategy

      Was the past growth strategy feasible?
      Was the strategy built on the organizational SCA?
      Was the strategy granular about where to compete?
      Did the strategy put the enterprise ahead of trends and
       discontinuities?
      Did the strategy took into account privileged insight and
       foresight?
      Had the organization allowed enough flexibility in the
       strategy for it to absorb sudden and unavoidable internal
       and external changes?
      Were strategic growth alternatives evaluated without bias
       or false inference?
      Did the strategy balance high-commitment choices with
       flexibility and learning and clearly outlined “go” / “no go”
       decision making posts?



                               Copyright © iStile / Sniukas 2013      6
Past Strategy Assessment Checklist.
  Systems & Tools                                    Implementation

   Had the organization dedicated                    Was there true conviction to act?
    the necessary resources and                       What percentage of the past
    time to properly execute it?                       business growth plan had been put
   Had the organization utilized the                  in action?
    proper mix and balance of                         Were the organizational /
    tactics?                                           professionals’ strengths and
   What is the ROI on the various                     weaknesses aligned with the
    initiatives and at what level                      selected strategy delivery tactics?
    should the organization continue                  To what is the “the knowing – doing
    to invest in them, if at all?                      gap” attributable?
   Does the organization have the
    proper measuring mechanisms
    in place to help executives
    evaluate the effectiveness of the
    business growth strategy?



                             Copyright © iStile / Sniukas 2013                          7
1   Got growth?



    Is your company ready for growth?



            Where to grow?




                  Copyright © iStile / Sniukas 2013   8
New
                          Products
                          Services                                                    New


                                      Existing                                    Business Models

                                                                           Existing
                                          Markets
                                     Customer Segments
                                            Copyright © iStile / Sniukas 2013                       9
Source: Sniukas (2012).
2   Where’s the beef?



    Finding opportunities for new growth.



        Developing ideas for seizing
           these opportunities.



                 Copyright © iStile / Sniukas 2013   10
2   Where’s the beef?



    Finding opportunities for new growth.



        Developing ideas for seizing
           these opportunities.



                 Copyright © iStile / Sniukas 2013   11
Where to look for opportunities?
                                                   Financial Performance
     Internally                                    Sales & Market Share
                                                   Profitability
Strengths and Weaknesses                           Economic Value
        Performance                                Service Quality
   Strategic determinants
                                                   Cost Structure
                                                   New Service Activity
                                                   Human Capital
                                                   Past and Current Strategies
                                                   Strategic Problems
                                                   Organizational Capabilities
                                                   Financial Capabilities
                                                   ….
                            Copyright © iStile / Sniukas 2013                    12
Where to look for opportunities?

                                                                 Externally
                         IDENTIFICATION                       Opportunities and Threats
  EXTERNAL             Trends / Future events
  ANALYSIS             Threats / Opportunities                         Clients
                       Strategic uncertainties                         Markets
                                                                     Competitors
                                                                     Environment


   STRATEGIC
   DECISIONS                 ANALYSIS
 Where to compete      Information–need areas
  How to compete          Scenario analysis
Basis of competition

                          Copyright © iStile / Sniukas 2013                          13
Where else to look for opportunities?

                                                    Externally

                                                     Non-Customers

                                                    Jobs to Be Done

                                                 Barriers to Consumption

                                                   Unarticulated Needs




             Copyright © iStile / Sniukas 2013                           14
Where and how to look for opportunities?

    Internally                                                      Externally

Strengths and Weaknesses                                       Opportunities and Threats




                           Copyright © iStile / Sniukas 2013                         15
2   Where’s the beef?



    Finding opportunities for new growth.



        Developing ideas for seizing
           these opportunities.



                 Copyright © iStile / Sniukas 2013   16
Structuring Strategic Decisions including
Innovation.
                                      Competitors
                                      Strengths &
                                      Weaknesses


                                                                    Market Needs,
       Organizational                                              Attractiveness, &
        Strengths &                                                  Key Success
        Weaknesses                                                      Factors




                              Strategic Decisions
                                       Functional Area
                                       Functional Area
                                         Strategies
                                         Strategies
                                                                          Innovation
                                                     Sustainable
                                                     Sustainable
                         Strategic
                          Strategic                  Competitive
                                                     Competitive
                        Investment
                        Investment                   Advantage
                                                      Advantage




                         Copyright © iStile / Sniukas 2013                             17
25 ways to reinvent your business model.

    WORKS ACROSS THE BUSINESS                                           VALUE PROPOSITION
                                                                        #10 Offer complementary products and services
    #1 Challenge industry assumptions
                                                                        #11 Offer solutions and experiences
    #2 Look at completely different industries
                                                                        #12 Offer bundles
                                                                        #13 Switch your appeal: functional versus
                                                                            emotional
                                                                        #14 Focus on the job to be done
 CUSTOMERS                                                              #14 Selectively eliminate, reduce, raise and create
 #3 Target non-customers                                                #15 Look at subsitutes
 #4 Target less profitable customers                                    #16 Expand the use of your assets and capabilities
 #5 Target the least satisfied customers                                #18 Look at the customer experience
 #6 Target the chain of buyers
                                                    HOW YOU DO BUSINESS
 #7 Segment according to commonalities
                                                    #19 Reinvent the customer interface (channels)
 #8 Segment according to circumstances
                                                    #20 Reinvent your customer relationships
 #9 Desegment the customer based
                                                    #21 Invent new revenue streams
                                                    #22 Price differently
                                                    #23 Reinvent you cost base
                                                    #24 Re-assess your key activities
                                                    #25 Collaborate with suppliers, partners, the network
                                                        and ecosystem
                                                 Copyright © iStile / Sniukas 2013                                     18
Source: Sniukas (2010).
3   Show me the money.



    Is there really a market for our idea?



                Let’s launch!




                 Copyright © iStile / Sniukas 2013   19
3   Show me the money.



    Is there really a market for our idea?



                Let’s launch!




                 Copyright © iStile / Sniukas 2013   20
What are your assumptions checklist?

About the business model                              About developing the
 Cost, assets, revenue streams,                      product/offering
  timing                                               Development time and cost
 Major obstacles and feasibility of                   Functional characteristics related to
  overcoming them                                        the market
About the market                                      About competition
 Who will buy and why: quantity,                      Advantage compared to competitive
  continuity, frequency                                  products/services/business models
 How the customer segments will                       Duration of advantages
  behave                                               Type of competition that will be faced
 Market growth rate                                   Likely competitive response
 Cost and time to achieve target                     About manufacturing/production
  volume or market share                               Ability to control cost and quality
 Distribution channels and access to                  Service requirements and cost
  them                                                 Ability to produce at required scale
 Price, product, functionality, service,              Availability of people with required
  marketing                                              knowledge and skills

                                  Copyright © iStile / Sniukas 2013                        21
What are your assumptions checklist?

About the financials
 Development time and cost
 Cash required to reach cash break
  even
 Daily, weekly, monthly break evens
 Breakdown of the numbers into
  actionable pieces
 Investment required for profit and
  loss break even, to reach profit
  objectives
 Gross and net margins
 Time required to achieve above
 Cost, profit and loss at varying
  volume levels




                              Copyright © iStile / Sniukas 2013   22
3   Show me the money.



    Is there really a market for our idea?



                Let’s launch!




                 Copyright © iStile / Sniukas 2013   23
Align the organization with the growth
 process to create a Business Growth Engine.


                     AWARENESS           EDUCATION           SALE   LOYALTY



           SUPPORT
            TOOLS
 GROWTH
STRATEGY



           SYSTEMS



  SKILLS




                         Copyright © iStile / Sniukas 2013                    24
The Business Growth Engine has multiple
 and constantly evolving parts.


                     AWARENESS            EDUCATION             SALE       LOYALTY



           SUPPORT     Markcom              Thought             Sales      Loyalty
            TOOLS      Platforms           Leadership         Processes   Programs
 GROWTH
STRATEGY

                                              ERP               Sales     Incentives
                      Intelligence           Systems          Pipelines    Schemes
           SYSTEMS



  SKILLS               Strategy              Advisory         Business      Client
                        Skills                Skills           Growth      Service



                          Copyright © iStile / Sniukas 2013                            25
How to implement your strategy?




                                                                       Copyright © iStile / Sniukas 2013                              26
Gary L. Neilson, Karla L. Martin, Elizabeth Power: The Secrets to Successful Strategy Execution, Harvard Business Review, June 2008
Get in touch!

mira@istile.com                marc@doujak.eu




            Copyright © iStile / Sniukas 2013   27
Recommended Reading
 Kim and Mauborgne “Blue Ocean Strategy”, Harvard Business School
  Press, 2005

 “The Innovator's Solution: Creating and Sustaining Successful Growth”,
  Harvard Business School Press, 2003

 Gary L. Neilson, Karla L. Martin, Elizabeth Power: The Secrets to
  Successful Strategy Execution, Harvard Business Review, June 2008

 Deniz Caglar, Jaya Pandrangi, and John Plansky, Is Your Company Fit
  for Growth?, Strategy + Business, Summer, 2012

 http://www.istile.com/

 http://www.sniukas.com/

                           Copyright © iStile / Sniukas 2013            28

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Got Growth: How to position your organization for Strategic Growth and Business Model Renewal?

  • 1. Got growth? How to develop and implement your new growth strategy workbook
  • 3. 1 Got growth? 2 Where’s the beef? 3 Show me the money. Copyright © iStile / Sniukas 2013 3
  • 4. 1 Got growth? Is your company ready for growth? Where to grow? Copyright © iStile / Sniukas 2013 4
  • 5. 1 Got growth? Is your company ready for growth? Where to grow? Copyright © iStile / Sniukas 2013 5
  • 6. Past Strategy Assessment Checklist. Strategy  Was the past growth strategy feasible?  Was the strategy built on the organizational SCA?  Was the strategy granular about where to compete?  Did the strategy put the enterprise ahead of trends and discontinuities?  Did the strategy took into account privileged insight and foresight?  Had the organization allowed enough flexibility in the strategy for it to absorb sudden and unavoidable internal and external changes?  Were strategic growth alternatives evaluated without bias or false inference?  Did the strategy balance high-commitment choices with flexibility and learning and clearly outlined “go” / “no go” decision making posts? Copyright © iStile / Sniukas 2013 6
  • 7. Past Strategy Assessment Checklist. Systems & Tools Implementation  Had the organization dedicated  Was there true conviction to act? the necessary resources and  What percentage of the past time to properly execute it? business growth plan had been put  Had the organization utilized the in action? proper mix and balance of  Were the organizational / tactics? professionals’ strengths and  What is the ROI on the various weaknesses aligned with the initiatives and at what level selected strategy delivery tactics? should the organization continue  To what is the “the knowing – doing to invest in them, if at all? gap” attributable?  Does the organization have the proper measuring mechanisms in place to help executives evaluate the effectiveness of the business growth strategy? Copyright © iStile / Sniukas 2013 7
  • 8. 1 Got growth? Is your company ready for growth? Where to grow? Copyright © iStile / Sniukas 2013 8
  • 9. New Products Services New Existing Business Models Existing Markets Customer Segments Copyright © iStile / Sniukas 2013 9 Source: Sniukas (2012).
  • 10. 2 Where’s the beef? Finding opportunities for new growth. Developing ideas for seizing these opportunities. Copyright © iStile / Sniukas 2013 10
  • 11. 2 Where’s the beef? Finding opportunities for new growth. Developing ideas for seizing these opportunities. Copyright © iStile / Sniukas 2013 11
  • 12. Where to look for opportunities? Financial Performance Internally Sales & Market Share Profitability Strengths and Weaknesses Economic Value Performance Service Quality Strategic determinants Cost Structure New Service Activity Human Capital Past and Current Strategies Strategic Problems Organizational Capabilities Financial Capabilities …. Copyright © iStile / Sniukas 2013 12
  • 13. Where to look for opportunities? Externally IDENTIFICATION Opportunities and Threats EXTERNAL Trends / Future events ANALYSIS Threats / Opportunities Clients Strategic uncertainties Markets Competitors Environment STRATEGIC DECISIONS ANALYSIS Where to compete Information–need areas How to compete Scenario analysis Basis of competition Copyright © iStile / Sniukas 2013 13
  • 14. Where else to look for opportunities? Externally Non-Customers Jobs to Be Done Barriers to Consumption Unarticulated Needs Copyright © iStile / Sniukas 2013 14
  • 15. Where and how to look for opportunities? Internally Externally Strengths and Weaknesses Opportunities and Threats Copyright © iStile / Sniukas 2013 15
  • 16. 2 Where’s the beef? Finding opportunities for new growth. Developing ideas for seizing these opportunities. Copyright © iStile / Sniukas 2013 16
  • 17. Structuring Strategic Decisions including Innovation. Competitors Strengths & Weaknesses Market Needs, Organizational Attractiveness, & Strengths & Key Success Weaknesses Factors Strategic Decisions Functional Area Functional Area Strategies Strategies Innovation Sustainable Sustainable Strategic Strategic Competitive Competitive Investment Investment Advantage Advantage Copyright © iStile / Sniukas 2013 17
  • 18. 25 ways to reinvent your business model. WORKS ACROSS THE BUSINESS VALUE PROPOSITION #10 Offer complementary products and services #1 Challenge industry assumptions #11 Offer solutions and experiences #2 Look at completely different industries #12 Offer bundles #13 Switch your appeal: functional versus emotional #14 Focus on the job to be done CUSTOMERS #14 Selectively eliminate, reduce, raise and create #3 Target non-customers #15 Look at subsitutes #4 Target less profitable customers #16 Expand the use of your assets and capabilities #5 Target the least satisfied customers #18 Look at the customer experience #6 Target the chain of buyers HOW YOU DO BUSINESS #7 Segment according to commonalities #19 Reinvent the customer interface (channels) #8 Segment according to circumstances #20 Reinvent your customer relationships #9 Desegment the customer based #21 Invent new revenue streams #22 Price differently #23 Reinvent you cost base #24 Re-assess your key activities #25 Collaborate with suppliers, partners, the network and ecosystem Copyright © iStile / Sniukas 2013 18 Source: Sniukas (2010).
  • 19. 3 Show me the money. Is there really a market for our idea? Let’s launch! Copyright © iStile / Sniukas 2013 19
  • 20. 3 Show me the money. Is there really a market for our idea? Let’s launch! Copyright © iStile / Sniukas 2013 20
  • 21. What are your assumptions checklist? About the business model About developing the  Cost, assets, revenue streams, product/offering timing  Development time and cost  Major obstacles and feasibility of  Functional characteristics related to overcoming them the market About the market About competition  Who will buy and why: quantity,  Advantage compared to competitive continuity, frequency products/services/business models  How the customer segments will  Duration of advantages behave  Type of competition that will be faced  Market growth rate  Likely competitive response  Cost and time to achieve target About manufacturing/production volume or market share  Ability to control cost and quality  Distribution channels and access to  Service requirements and cost them  Ability to produce at required scale  Price, product, functionality, service,  Availability of people with required marketing knowledge and skills Copyright © iStile / Sniukas 2013 21
  • 22. What are your assumptions checklist? About the financials  Development time and cost  Cash required to reach cash break even  Daily, weekly, monthly break evens  Breakdown of the numbers into actionable pieces  Investment required for profit and loss break even, to reach profit objectives  Gross and net margins  Time required to achieve above  Cost, profit and loss at varying volume levels Copyright © iStile / Sniukas 2013 22
  • 23. 3 Show me the money. Is there really a market for our idea? Let’s launch! Copyright © iStile / Sniukas 2013 23
  • 24. Align the organization with the growth process to create a Business Growth Engine. AWARENESS EDUCATION SALE LOYALTY SUPPORT TOOLS GROWTH STRATEGY SYSTEMS SKILLS Copyright © iStile / Sniukas 2013 24
  • 25. The Business Growth Engine has multiple and constantly evolving parts. AWARENESS EDUCATION SALE LOYALTY SUPPORT Markcom Thought Sales Loyalty TOOLS Platforms Leadership Processes Programs GROWTH STRATEGY ERP Sales Incentives Intelligence Systems Pipelines Schemes SYSTEMS SKILLS Strategy Advisory Business Client Skills Skills Growth Service Copyright © iStile / Sniukas 2013 25
  • 26. How to implement your strategy? Copyright © iStile / Sniukas 2013 26 Gary L. Neilson, Karla L. Martin, Elizabeth Power: The Secrets to Successful Strategy Execution, Harvard Business Review, June 2008
  • 27. Get in touch! mira@istile.com marc@doujak.eu Copyright © iStile / Sniukas 2013 27
  • 28. Recommended Reading  Kim and Mauborgne “Blue Ocean Strategy”, Harvard Business School Press, 2005  “The Innovator's Solution: Creating and Sustaining Successful Growth”, Harvard Business School Press, 2003  Gary L. Neilson, Karla L. Martin, Elizabeth Power: The Secrets to Successful Strategy Execution, Harvard Business Review, June 2008  Deniz Caglar, Jaya Pandrangi, and John Plansky, Is Your Company Fit for Growth?, Strategy + Business, Summer, 2012  http://www.istile.com/  http://www.sniukas.com/ Copyright © iStile / Sniukas 2013 28