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INTRODUCTION AND HISTORY OF PARETO ANALYSIS 
The Pareto effect is named after Vilfredo Pareto, a nineteenth century Italian economic stand 
sociologist who lived from 1848 to 1923. Pareto analysis is based on the 80:20 rules that were a 
phenomenon first observed by Vilfredo. He observed and noticed that 80 percent of the wealth of Milan 
was owned by 20 percent of its citizens. This method steams in the first place from Pareto’s suggestion of 
a curve of the distribution of wealth in the book of 1896. 
Several years later, Joseph Juran applied the principle to quality control and the Pareto Analysis 
was born. Whatever the source, the phrase of ‘the vital few and the trival ma ny’ deserve a place in every 
manager’s thinking. It is itself one of the most vital concepts in modern management. The results of 
thinking along Pareto lines are immense. 
DEFINITION OF PARETO ANALYSIS 
Pareto Analysis can be defined as: 
 A formal technique useful where many possible courses of action are competing for attention. 
 It is creative way of looking at causes of problems because it helps stimulate thinking and 
organize thoughts. This technique helps to identify the top 20 percent of causes that needs to be 
addressed to resolve the 80 percent of the problems. 
 A method of analysis based on the concept that 20 percents of the variables included in an 
analysis are responsible for 80 percent of the results. 
 A statistical technique in decision making that is used for the selection of a limited number of 
task that produces significant overall effect.
STEP TO USE PARETO ANALYSIS 
IDENTIFY AND LIST ALL 
THE PROBLEMS 
IDENTIFY THE ROOT 
CAUSE OF EACH 
PROBLEM 
GROUP PROBLEMS 
TOGETHER BY ROOT 
CAUSE 
ADD UP THE SCORES 
FOR EACH ROOT CAUSE 
PLOT A GRAPH 
TAKE ACTION 
Example of case: To determine the causes for delay in project. 
STEP 1: Identify and list all the problems 
First, we must write down the problem that requires investigation. This can be done through 
brainstorming, focus groups, surveys or any other method appropriate to the given business. For example, 
the problem is to determine the cause for delay in the project. We must clear about the problem that we 
want to address. Then, we need to identify all the possible causes that could be leading to the problem. 
The possible causes can be machine breakdown, heavy rain, unskilled workers, stocks damages or legal 
procedure.
STEP 2: Identify the root cause of each problem 
After we identify and list all possible problems we need to identify the root cause of each 
problem. In this case, the possible causes can be technical failures, environmental problems, workforce 
problems, raw material problem or governmental approvals. 
No Problem (step 1) Root cause (step 2) Total 
1 Unskilled worker Workforce problems 15 
2 Machine breakdown Technical failure 28 
3 Weather Environmental problems 9 
4 Absenteeism Workforce problems 18 
5 Legal procedure Governmental problem 18 
6 Supplier send wrong stock Raw material problems 16 
7 Stock damages Raw material problems 7 
Table 1: Step 1 and Step 2 
STEP 3: Group problems together by root cause 
Next, group problems together by it root cause. In this case, unskilled workers and absenteeism 
are caused by workforce problem. Other than that, supplier send wrong stock and stock damages are 
caused by raw material problem. So, put these in same group. 
No Root cause (Step 3) Total 
(Step 4) 
Frequency 
(%) 
Cumulative 
frequency (%) 
1 Workforce problems 33 30 30 
2 Technical failure 28 25 55 
3 Raw material problem 23 21 76 
4 Government approval 18 16 92 
5 Environmental problem 9 8 100 
Table 2: Step 3, Step 4 and Step 5
STEP 5: Plot a graph 
We can start create a bar and line graph using the tabulate data as well as Table 2 above. The 
chart can easily create by using application in Microsoft Office sets. The bar representing frequency while 
the line representing cumulative percentage. Below is chart by using data in Table 2. 
35 
30 
25 
20 
15 
10 
5 
0 
STEP 6: Take action 
100.00 
90.00 
80.00 
70.00 
60.00 
50.00 
40.00 
30.00 
20.00 
10.00 
0.00 
Frequency 
Percentage 
After we draw the chart, we need to draw the 80% cut off line first and find the intercept point in 
order to know which area we need to focus on. From that, we can see that the left side area, which is 
called “vital few’ and the right s ide “trivial many”. In applying Pareto, the vital few become area which is 
we should focus more. We will get the biggest benefits by providing attention and fixing on workforce 
problems, technical failure and raw material problem. Once this is done, it may be worth looking at 
reducing delay in project. By carrying out a Pareto Analysis, we are able to focus on the right issue and 
can work smart.
APPLICATION OF PARETO ANALYSIS IN MANAGEMENT ACCOUNTING 
The Pareto Analysis is a very powerful tool problem solving technique. It is very simple to use 
and very effective in finding solutions to problems. Even though the technique is mostly based on finding 
the 20 percent fundamental causes that lead to 80 percent of the problems, it can still be effectively used 
in solutions where the 80:20 rules does not apply clearly. 
The main objective of this approach is to identify the principal causes and respond to them 
immediately, so as to improve the overall output of a project or activity. The Pareto chart will illustrate 
occurrence of problems in a descending order. It is used for making decision at significant points in 
different process and it is used in the development process as well as when products are in use. The Pareto 
Analysis is generally applicable to the following business situations: 
a) Pricing of product 
In the case of business dealing with multi-products, the possibility to analyze cost-profit-price 
volume relationships for the entire product is very impossible. In practice, in case of 
such business just about 20 percent of products may account for about 80 percent of total 
sales revenue, Pareto Analysis is used for analyzing the business estimated sales revenues 
from various products and it might indicate that approximately 80 percent of its total 
sales revenue is earned from about 20 percent of its products. Such analysis will helps the 
top management to impose the pricing decision for approximately 80 percent of its 
product to the lower levels of management, thus freeing them to concentrate on the 
pricing decisions for products approximately 20 percent which are essential for the 
company’s survival. 
b) Quality control 
Pareto analysis also can be used to discover from an analysis of defect report or customer 
complaints which “vital few” causes are accountable for most of the reported problems. 
Often, 80 percent of reported problems can usually be traced to 20 percent of the various 
principal causes. By concentrating once efforts on fixing the vital 20 percent, it can be 
have the greatest immediate impact on product quality.
c) ABC Analysis- Stock Control 
Moreover, Pareto analysis can be applied in stock control where it may be found that only 
a few of the goods in stock make up most of the value. In practice, about 20 percent of 
the total quantity of stock may account for about 80 percent of its value. The outcomes of 
such analysis is where a business may well be able to control most of monetary 
investment in stocks by concentrating on small proportion of stock item that jointly 
accounts for 80 percent of the total value. Moreover, it can also help in grouping items by 
annual sales volume and that are the most important ones to control for effective 
inventory management. 
d) Application in Activity Based Costing 
In Activity Based Costing it is well said that 20n percent of an organization cost drivers 
are responsible for 80 percent of the total cost. A better control and understanding of 
overheads will be obtained by analyzing, monitoring and controlling those cost drivers 
that cause most cost. 
e) Customer profitability analysis 
Instead of analyzing products, customers can be analyzed for their relative profitability to 
the organization. Again in practice, it is often found that approximately 20 percent of 
customers will generate 8- percent of the profit. There will always be some customers 
who are less profitable than others. This Pareto analysis is useful tool for evaluation of 
the portfolio of customer profile and decision making. We can decide whether to continue 
serving a same customer group and what the extent of promotion costs to be incurred.
ADVANTAGES AND DISADVANTAGES OF PARETO ANALYSIS 
Organizational Efficiency 
A Pareto analysis requires that individuals list changes that are needed and then they are ranked in order 
from the biggest to the least severe. The problems will be ranked based on their severity. Focusing on 
problems causes and problem resolution contributes to organizational efficiency. Companies operate 
efficiently when employees identify the root causes of problems and spend time resolving the biggest 
problems to yield the greatest organizational benefit. 
Enhanced Problem-Solving Skills 
Problem-solving skills can be improved because it enables people to organize work-related problems into 
cohesive facts. Once the problems had been outlined, the necessary planning to solve the problems can 
begins. The analysis can be conduct in a group and it need the group consensus about the issues that 
require change fosters organizational learning and increases group cohesiveness. 
Improved Decision Making 
The person can measure and compare the impact of changes that take place in an organization. With a 
focus on resolving problems, the procedures and processes required to make the changes should be 
documented during the analysis. This documentation will enable better preparation and improvements in 
decision making for future changes. 
Focus On The Past 
The sole reliance on past information in Pareto analysis can be deceptive. Small-businesses owners may 
find that the past data does not accurately represent the company's current situation. For instance, the data 
may include past changes in the price of raw materials but may not accurately reflect how frequently and 
in which direction those changes are likely to occur in the future. Thus, it may also fail to take into 
account recent policy changes, economic conditions or government regulations, which can lead to faulty 
decisions and inefficient allocation of resources. 
Inaccurate Problem Scoring 
A major step starts with scoring the severity of the problems faced by the small businesses. For instance, 
if the small-business owner applies try to find a cost centers, he may choose to assign values to problems 
based on how much they are costing the company. The cost centers are vital to how the business operates 
and any attempts at cutting costs could do more harm than good. Small-business owners should examine 
the quality and relationships within each problem, rather than using it for a strictly quantitative 
conclusion. 
Mistaken Applications 
Some small-business owners may extend the usefulness of Pareto analysis beyond its intended 
applications. For instance, a small-business owner may wish to apply the analysis to his clients to 
determine which ones bring in the most revenue. However, the owner should also evaluate clients on a
qualitative basis, as well as evaluating their quantitative returns. A business owner who disregards 
customers who don't deliver massive revenue dollars stands to lose those clients. 
Inaccurate Scoring 
The core facet of a successful Pareto analysis lies in the accuracy of the scoring of each issue. Small-business 
owners who fail to assign the proper scoring to each factor on the chart will receive inaccurate 
results. For example, say the company's shipping manager conducts a Pareto analysis on problems within 
his department. He wants to see where the most problems occur within the shipping process. If the scores 
reflect that the problem lies in the transportation section, when the real problems stem from packaging 
and preparing items for shipping, the manager will focus on the wrong problem while the real issue 
persists. 
CONCLUSION 
It is the discipline of organizing the data that is central to the success of using Pareto Analysis. Once 
calculated and displayed graphically, it becomes a selling tool to the improvement team and management, 
raising the question why the team is focusing it energies on certain aspects of the problem. Pareto analysis 
provide visual tool to highlight for most critical issues and involves a drill down to find root cause.
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Pareto analysis

  • 1. INTRODUCTION AND HISTORY OF PARETO ANALYSIS The Pareto effect is named after Vilfredo Pareto, a nineteenth century Italian economic stand sociologist who lived from 1848 to 1923. Pareto analysis is based on the 80:20 rules that were a phenomenon first observed by Vilfredo. He observed and noticed that 80 percent of the wealth of Milan was owned by 20 percent of its citizens. This method steams in the first place from Pareto’s suggestion of a curve of the distribution of wealth in the book of 1896. Several years later, Joseph Juran applied the principle to quality control and the Pareto Analysis was born. Whatever the source, the phrase of ‘the vital few and the trival ma ny’ deserve a place in every manager’s thinking. It is itself one of the most vital concepts in modern management. The results of thinking along Pareto lines are immense. DEFINITION OF PARETO ANALYSIS Pareto Analysis can be defined as:  A formal technique useful where many possible courses of action are competing for attention.  It is creative way of looking at causes of problems because it helps stimulate thinking and organize thoughts. This technique helps to identify the top 20 percent of causes that needs to be addressed to resolve the 80 percent of the problems.  A method of analysis based on the concept that 20 percents of the variables included in an analysis are responsible for 80 percent of the results.  A statistical technique in decision making that is used for the selection of a limited number of task that produces significant overall effect.
  • 2. STEP TO USE PARETO ANALYSIS IDENTIFY AND LIST ALL THE PROBLEMS IDENTIFY THE ROOT CAUSE OF EACH PROBLEM GROUP PROBLEMS TOGETHER BY ROOT CAUSE ADD UP THE SCORES FOR EACH ROOT CAUSE PLOT A GRAPH TAKE ACTION Example of case: To determine the causes for delay in project. STEP 1: Identify and list all the problems First, we must write down the problem that requires investigation. This can be done through brainstorming, focus groups, surveys or any other method appropriate to the given business. For example, the problem is to determine the cause for delay in the project. We must clear about the problem that we want to address. Then, we need to identify all the possible causes that could be leading to the problem. The possible causes can be machine breakdown, heavy rain, unskilled workers, stocks damages or legal procedure.
  • 3. STEP 2: Identify the root cause of each problem After we identify and list all possible problems we need to identify the root cause of each problem. In this case, the possible causes can be technical failures, environmental problems, workforce problems, raw material problem or governmental approvals. No Problem (step 1) Root cause (step 2) Total 1 Unskilled worker Workforce problems 15 2 Machine breakdown Technical failure 28 3 Weather Environmental problems 9 4 Absenteeism Workforce problems 18 5 Legal procedure Governmental problem 18 6 Supplier send wrong stock Raw material problems 16 7 Stock damages Raw material problems 7 Table 1: Step 1 and Step 2 STEP 3: Group problems together by root cause Next, group problems together by it root cause. In this case, unskilled workers and absenteeism are caused by workforce problem. Other than that, supplier send wrong stock and stock damages are caused by raw material problem. So, put these in same group. No Root cause (Step 3) Total (Step 4) Frequency (%) Cumulative frequency (%) 1 Workforce problems 33 30 30 2 Technical failure 28 25 55 3 Raw material problem 23 21 76 4 Government approval 18 16 92 5 Environmental problem 9 8 100 Table 2: Step 3, Step 4 and Step 5
  • 4. STEP 5: Plot a graph We can start create a bar and line graph using the tabulate data as well as Table 2 above. The chart can easily create by using application in Microsoft Office sets. The bar representing frequency while the line representing cumulative percentage. Below is chart by using data in Table 2. 35 30 25 20 15 10 5 0 STEP 6: Take action 100.00 90.00 80.00 70.00 60.00 50.00 40.00 30.00 20.00 10.00 0.00 Frequency Percentage After we draw the chart, we need to draw the 80% cut off line first and find the intercept point in order to know which area we need to focus on. From that, we can see that the left side area, which is called “vital few’ and the right s ide “trivial many”. In applying Pareto, the vital few become area which is we should focus more. We will get the biggest benefits by providing attention and fixing on workforce problems, technical failure and raw material problem. Once this is done, it may be worth looking at reducing delay in project. By carrying out a Pareto Analysis, we are able to focus on the right issue and can work smart.
  • 5. APPLICATION OF PARETO ANALYSIS IN MANAGEMENT ACCOUNTING The Pareto Analysis is a very powerful tool problem solving technique. It is very simple to use and very effective in finding solutions to problems. Even though the technique is mostly based on finding the 20 percent fundamental causes that lead to 80 percent of the problems, it can still be effectively used in solutions where the 80:20 rules does not apply clearly. The main objective of this approach is to identify the principal causes and respond to them immediately, so as to improve the overall output of a project or activity. The Pareto chart will illustrate occurrence of problems in a descending order. It is used for making decision at significant points in different process and it is used in the development process as well as when products are in use. The Pareto Analysis is generally applicable to the following business situations: a) Pricing of product In the case of business dealing with multi-products, the possibility to analyze cost-profit-price volume relationships for the entire product is very impossible. In practice, in case of such business just about 20 percent of products may account for about 80 percent of total sales revenue, Pareto Analysis is used for analyzing the business estimated sales revenues from various products and it might indicate that approximately 80 percent of its total sales revenue is earned from about 20 percent of its products. Such analysis will helps the top management to impose the pricing decision for approximately 80 percent of its product to the lower levels of management, thus freeing them to concentrate on the pricing decisions for products approximately 20 percent which are essential for the company’s survival. b) Quality control Pareto analysis also can be used to discover from an analysis of defect report or customer complaints which “vital few” causes are accountable for most of the reported problems. Often, 80 percent of reported problems can usually be traced to 20 percent of the various principal causes. By concentrating once efforts on fixing the vital 20 percent, it can be have the greatest immediate impact on product quality.
  • 6. c) ABC Analysis- Stock Control Moreover, Pareto analysis can be applied in stock control where it may be found that only a few of the goods in stock make up most of the value. In practice, about 20 percent of the total quantity of stock may account for about 80 percent of its value. The outcomes of such analysis is where a business may well be able to control most of monetary investment in stocks by concentrating on small proportion of stock item that jointly accounts for 80 percent of the total value. Moreover, it can also help in grouping items by annual sales volume and that are the most important ones to control for effective inventory management. d) Application in Activity Based Costing In Activity Based Costing it is well said that 20n percent of an organization cost drivers are responsible for 80 percent of the total cost. A better control and understanding of overheads will be obtained by analyzing, monitoring and controlling those cost drivers that cause most cost. e) Customer profitability analysis Instead of analyzing products, customers can be analyzed for their relative profitability to the organization. Again in practice, it is often found that approximately 20 percent of customers will generate 8- percent of the profit. There will always be some customers who are less profitable than others. This Pareto analysis is useful tool for evaluation of the portfolio of customer profile and decision making. We can decide whether to continue serving a same customer group and what the extent of promotion costs to be incurred.
  • 7. ADVANTAGES AND DISADVANTAGES OF PARETO ANALYSIS Organizational Efficiency A Pareto analysis requires that individuals list changes that are needed and then they are ranked in order from the biggest to the least severe. The problems will be ranked based on their severity. Focusing on problems causes and problem resolution contributes to organizational efficiency. Companies operate efficiently when employees identify the root causes of problems and spend time resolving the biggest problems to yield the greatest organizational benefit. Enhanced Problem-Solving Skills Problem-solving skills can be improved because it enables people to organize work-related problems into cohesive facts. Once the problems had been outlined, the necessary planning to solve the problems can begins. The analysis can be conduct in a group and it need the group consensus about the issues that require change fosters organizational learning and increases group cohesiveness. Improved Decision Making The person can measure and compare the impact of changes that take place in an organization. With a focus on resolving problems, the procedures and processes required to make the changes should be documented during the analysis. This documentation will enable better preparation and improvements in decision making for future changes. Focus On The Past The sole reliance on past information in Pareto analysis can be deceptive. Small-businesses owners may find that the past data does not accurately represent the company's current situation. For instance, the data may include past changes in the price of raw materials but may not accurately reflect how frequently and in which direction those changes are likely to occur in the future. Thus, it may also fail to take into account recent policy changes, economic conditions or government regulations, which can lead to faulty decisions and inefficient allocation of resources. Inaccurate Problem Scoring A major step starts with scoring the severity of the problems faced by the small businesses. For instance, if the small-business owner applies try to find a cost centers, he may choose to assign values to problems based on how much they are costing the company. The cost centers are vital to how the business operates and any attempts at cutting costs could do more harm than good. Small-business owners should examine the quality and relationships within each problem, rather than using it for a strictly quantitative conclusion. Mistaken Applications Some small-business owners may extend the usefulness of Pareto analysis beyond its intended applications. For instance, a small-business owner may wish to apply the analysis to his clients to determine which ones bring in the most revenue. However, the owner should also evaluate clients on a
  • 8. qualitative basis, as well as evaluating their quantitative returns. A business owner who disregards customers who don't deliver massive revenue dollars stands to lose those clients. Inaccurate Scoring The core facet of a successful Pareto analysis lies in the accuracy of the scoring of each issue. Small-business owners who fail to assign the proper scoring to each factor on the chart will receive inaccurate results. For example, say the company's shipping manager conducts a Pareto analysis on problems within his department. He wants to see where the most problems occur within the shipping process. If the scores reflect that the problem lies in the transportation section, when the real problems stem from packaging and preparing items for shipping, the manager will focus on the wrong problem while the real issue persists. CONCLUSION It is the discipline of organizing the data that is central to the success of using Pareto Analysis. Once calculated and displayed graphically, it becomes a selling tool to the improvement team and management, raising the question why the team is focusing it energies on certain aspects of the problem. Pareto analysis provide visual tool to highlight for most critical issues and involves a drill down to find root cause.