Riverbed's Network and Application Performance Management Solution
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Want to get even smarter about delivering fast, always-available applications? Riverbed Performance Management (RPM) is a single solution that puts the best of both APM and NPMD at your fingertips. This allows you to have actionable information to resolve your most challenging performance concerns in minutes— it doesn't matter if the slowness originates in the network, infrastructure, application logic, servers, database or other areas that compromise performance. You get the benefit of seeing how your system and network resources are serving all your applications, and also get deep visibility at the code-level of how your critical applications work. Say good-bye to juggling between multiple interfaces and different vendor tools just to get to the root cause of an issue that is impacting your users’ performance. A single, integrated platform for success.
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Riverbed's Network and Application Performance Management Solution
- 1. Download Full Reports; Visit Riverbed.com Leadership is solving problems. Network Performance Monitoring & Diagnostics (NPMD) Application Performance Monitoring (APM)
- 2. 75% 70% of IT organizations are suffering from degraded business applications 31% of performance issues take more than a month to resolve or are never resolved of the time IT organizations learn about performance problems from end users
- 3. “Drastically reduced the amount of time required to pinpoint issues.” Riverbed Performance Management
- 4. “Network and Application problems are now identified and resolved in minutes”NPM APM
- 5. “We can quickly identify what’s happening across our network and apply a fix” Europe's #1 Consumer Electronics Retailer
- 6. “We removed the guesswork and eliminated the finger-pointing” Global Equipment Testing Software Company
- 7. “We were able to improve the speed of our shipping application by a factor of five ” Global Logistics and Transportation Company
- 8. “We resolve problems in minutes, which certainly pleases our employees” Global Pulp and Paper Manufacturing Company
- 9. Denver-based United States low-cost Airline “My staff is far more productive and spends far less time fire-fighting”
- 10. Top-tier National Law Firm “We can zero in on the real problem right away, so we spend less time fire-fighting”
- 11. National Inventory Services Company “It’s become the glue that holds our team together”
- 12. Largest International Airport of Switzerland “It used to take us hours to resolve network issues, now we can do it in minutes.”
- 13. Copyright Riverbed Technology 13 #1 Emergency Care Hospital in New York “The ability to quickly distinguish server, network, application problems was justification enough for the purchase.”
- 14. Download Full Reports; Visit Riverbed.com Leadership is solving problems. Network Performance Monitoring & Diagnostics (NPMD) Application Performance Monitoring (APM)
Editor's Notes
- The global leader in providing technology protection services for mobile phones, consumer electronics, and home appliance devices is a great customer of ours.Here you can see how their “Network and Application Operations teams get insights into their mission-critical applications and network infrastructure. Because they have this same “capture everything mentality” they are
- At Europe's number one consumer electronics retailer, Media Markt, they manage over 750 retail stores across 15 countries in Europe and China. A critical business process is the backing up of data from each store. The Shanghai stores are linked to the data center via a low-bandwidth 2MB line and gigabytes of data are backed up from each store overnight. With Riverbed, Media Markt can back up data in minutes instead of hours, and Identify problems across the WAN, and solve them quickly.We were able to help them:Accelerate Data backup for each store to be 4X FasterQuickly identify what’s happening across their network and apply a fix
- FM LOGISTICAt a Global logistics and transportation company; FM Logistics, they manage and deliver packaging and distribution services for warehouses and make over 1.3 million deliveries every day.Their IT infrastructure had grown over time resulting in poor application performance. We were able to help them:Improve the speed of their shipping application by factor of five (Chainwire)Improve an application for managing output to run 40 times faster (eProd)
- SAPPIAt a fine woodfree paper manufacturing company, Sappi, they manage 37 offices across the globe, and a large data center in Austria to produce coated woodfree paper which is used in publications such as annual reports, catalogues, brochures and magazines.They rely on its wide area network (WAN) and a number of key applications for the efficient running of its business operations. We were able to help them:By resolving application and network issues in minutes instead of hoursReducing data across the WAN to improve application performance by over 50 percent
- “my staff is far more productive and spends far less time fire-fighting, so they have more time for the projects that advance our corporate objectives.”Geri Carolan, Director of IT infrastructure
- “we can zero in on the real problem right away, so we spend less time fire-fighting and have more time for new initiatives to support the firms growth.”Herb Brabham, network infrastructor manager
- “there's a lot less finger-pointing, and a lot more interdepartmental cooperation and coordination. In fact, it’s become the glue that holds our team together-if it never did another thing, we’d still be happy with the product because it gets people communicating.”Clarence Mylin, Vice President
- “Sometimes, a customer would report that an application wasn’t running properly, or that a server wasn’t responding to a request,” says Stefan Thoma, senior network engineer at Flughafen Zürich AG, a private company that operates Zurich Airport. Companies based at Zurich Airport include airlines, retailers, hotels, and restaurants, all having their own respective WANs that connect to and rely on the airport LAN for accessing mission-critical applications. Airlines, for example, require specialized applications for operations such as bookings, reservations, check-in, and electronic ticketing. As a result, the airport LAN connects to roughly 150 national and international networks and has more than 14,000 network connection points (access ports). “With such a complex network infrastructure, issues invariably arise, and we were spending a lot of time and manpower trying to resolve them. It was very hard to find the root of the problem. Many of our customers’ data centers, for example, are based on another continent, so it was difficult to know whether the problem was due to our network or theirs.”The largest international airport of Switzerland (Zurich Airport) is operated by a private company that handles about 25 million passengers per year. [New York City has about 8 million people.]Each of the companies based at Zurich Airport which includes airlines, retailers, hotels, and restaurants, all have their own respective WANs that connect to and rely on the airport LAN for accessing mission-critical applications. [A LAN can operate up to 30x faster than a WAN— only good as far as you can reach an Ethernet cable or Wi-Fi signal].Airlines, for example, require specialized mission-critical applications for operations such as bookings, check-in, and electronic ticketing. Many of companies at Zurich Airport have data centers that are based on another continent, and, as a result, the Zurich Airport LAN connects to roughly 150 national and international networks and has more than 14,000 network connection points (access ports). With such a complex network infrastructure— performance issues inevitably arise.
- In a typical example, the IT department at Manhattan’s Bellevue Hospital Center is responsible for a network with more than 5,000 users and a mix of LAN and inter-hospital WAN links, as well as hundreds of different applications ranging from patient admission and other database-oriented systems to a PACS (Picture Archiving and Communication System) that can deliver multi-hundred-megabyte radiological images to workstations throughout the network. IT depended on device-oriented network management systems such as HP OpenView for fault management, and CiscoWorks for utilization information, but lacked a management solution that would give them an end-to-end view of network and application activity. “After an experience with the PACS system, where it took three different teams of outside consultants to pinpoint a server problem that had been blamed on the network, we realized we needed something that would give us better insight into the conversations taking place across the network, and what the various computers were doing,” says Ben Aheto, network manager for Bellevue. “Without that information, we were spending far too much time defending the network from the typical “the network is slow” complaints.”[At most organizations— Network Operations is often the initial starting point to triage application, server, security and storage issues].In a typical example, at New York's #1 hospital for Emergency Care; At Manhattan’s Bellevue Hospital they serve over 100K emergency patient alone visits each year. [or 274 per day]Their IT department is responsible for more than 5,000 users, and hundreds of different mission-critical applications running across a mix of LAN and inter-hospital WAN links.Emergency Care requires mission-critical applications ranging from patient admission and other database-oriented systems to a PACS (Picture Archiving and Communication System) that delivers radiological images to workstations throughout the Hospital.After an experience with the PACS system, where it took three different teams of outside consultants to pinpoint a server problem that had been blamed on the network, they realized they needed something that would provide better visibility into the conversations taking place across the network, and what the various applications were doing.Without this type of information— they were going to be spending far too much time defending the network from the typical “the network is slow” complaints.