©2018,"The Left-Right Brain Analogy for Incident Reporting in DesOps” by Samir Dash. Creative Commons Attribution-Share Alike 4.0 International License You can read details of this here: http://desops.io/2018/05/05/the-10-practices-of-design-operations-desops/ https://www.slideshare.net/MobileWish/beta-studio-reimagining-beta-testing-samir-dash-07122017