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Webinar: Leading the Journey - Cultivating Success in Healthcare

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Webinar: Leading the Journey - Cultivating Success in Healthcare

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The fifth annual Huron Healthcare CEO Forum brought together dozens of the most experienced executives in hospitals and health systems across the country to address challenges, share experiences and assess high-level strategies to achieve success in the year ahead. The Forum also featured executives from leading brands outside healthcare, such as The Home Depot and Coca-Cola, who shared valuable and applicable advice for navigating the rapidly changing healthcare environment.

The fifth annual Huron Healthcare CEO Forum brought together dozens of the most experienced executives in hospitals and health systems across the country to address challenges, share experiences and assess high-level strategies to achieve success in the year ahead. The Forum also featured executives from leading brands outside healthcare, such as The Home Depot and Coca-Cola, who shared valuable and applicable advice for navigating the rapidly changing healthcare environment.

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Webinar: Leading the Journey - Cultivating Success in Healthcare

  1. 1. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 1 Leading the Journey: Cultivating Success in Healthcare Insights from Leading Healthcare Executives Hosted by Modern Healthcare Custom Media March 11, 2015 © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.
  2. 2. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 2 Today’s Presenters Reynold Jennings CEO WellStar Health System Gordon Mountford Executive Vice President Huron Healthcare
  3. 3. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. TRANSFORMATIVE CHANGE Gordon Mountford, Executive Vice President, Huron Healthcare
  4. 4. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 4 Fifth Annual CEO Forum HealthcareCEOForum.com
  5. 5. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 5 The Traditional Business Model is Changing Commercial insurance is declining. Government subsidized and self-pay segments are growing.
  6. 6. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 6 Market Demands 20% to 40% Performance Improvement
  7. 7. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 7 Audience Question: Transformational Change Which of these five areas do you believe holds the largest performance improvement opportunity for your organization? Revenue transition Scale and integration Operational excellence Clinical transformation Human capital
  8. 8. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. RISK AND REWARD / MARKET INTEGRATION Reynold Jennings, CEO, WellStar Health System
  9. 9. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 9 Risk and Reward / Market Integration  Tectonic Shifts  Mega Trends  Healthcare is Local  Population Impact  Risk Continuum
  10. 10. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 10 Tectonic Shifts Baby Boomer Total Cost Growth Medicaid Expansion Total Cost Growth US Debt Interest Burden
  11. 11. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 11 Federal Spending and Revenues (Percent of GDP)
  12. 12. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 12 ACA Revenue Reductions Estimated Changes to Medicare Fee-for-Service Payments, 2013-2022 Reductions in Annual Updates to FFS Payment Rates: $415 Billion over Ten Years Source: Letter from the Congressional Budget Office to the Honorable John Boehner, Page 5, Table 2, July 24, 2012 .
  13. 13. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 13 Mega Trends Financial Payments FFS to Value Consumerism Aging of America Physician Shortage/Distribution
  14. 14. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 14 Healthcare is Local  50% Population in Top 25 MSAs  #53 MSA: Population less than 1.0 mm  #105 MSA: Less than 500,000  #185 MSA: Less than 250,000 Top 25 MSA’s
  15. 15. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 15 Population Impact 24 of 25 Top MSAs Already Consolidated Other 415 MSAs Will Use Other 4 Models
  16. 16. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 16 Risk Continuum Clinical Affiliation Regional Collaboration Clinically Integrated Hospital Network Accountable Care Organization Merger or Acquisition
  17. 17. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. POPULATION HEALTH Reynold Jennings, CEO, WellStar Health System
  18. 18. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 18 Population Health  ACOs – Pioneer – MSSP  CIOs – Commercial – Triple Aim – Total Physician Alignment
  19. 19. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 19 CEO Forum Insights  Take Reasonable Risk  Data Parity Has Long Way To Go  Physician Engagement  Communication  Focus Efforts Based On Community Resources
  20. 20. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 20 Audience Question: Population Health What do you see as the biggest challenge in the shift to a population health management approach? Managing across the full continuum of care Developing data analytics capabilities Achieving appropriate scale Aligning physicians/providers Developing organizational leadership
  21. 21. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. LEADERSHIP IMPERATIVES Gordon Mountford, Executive Vice President, Huron Healthcare
  22. 22. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 22 New Models of Leadership
  23. 23. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 23 Taking Reasonable Risk
  24. 24. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 24 Need for Urgency
  25. 25. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 25 Leading the Transformation Journey  Requires critical investments in technology, operational performance, organizational culture, etc.  All depend on human capital to succeed.  Three essential elements: – Operational excellence – A strategy for transformational change – The ability to optimize human potential and leadership  Organizations that combine all three will be in the best position to succeed.
  26. 26. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 26 Ten Questions for Leaders How are costs aligned with revenue trajectory? What changes in patient care revenue streams are forecast? What increases, decreases, or shifts in utilization are occurring? What partnerships or alliances are shaping the market? Where are the greatest opportunities to drive more value in care delivery – improving outcomes, experiences, or efficiency?
  27. 27. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 27 Ten Questions for Leaders (continued) Is there active engagement with physicians and patients? Do current hard and soft assets align with the strategy, revenues, and delivery model, and will they scale effectively? What changes in organization structure and incentives are needed? What are the greatest opportunities today to strengthen the business, optimize revenues, and align costs? Are there clear, prioritized goals and the leadership to achieve them?
  28. 28. © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. Questions 28
  29. 29. 29 Title and Date

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